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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Shuttle Slim AI PC DN11H7 Intel Core Ultra 7 155H, Intel Arc graphics, 2xHDMI, 2x DP, 4x 2.5 Gbit LAN, VESA, 24/7 permanent operation

Shuttle Slim AI PC DN11H7 Intel Core Ultra 7 155H, Intel Arc graphics, 2xHDMI, 2x DP, 4x 2.5 Gbit LAN, VESA, 24/7 permanent operation
Shuttle Slim AI PC DN11H7 Intel Core Ultra 7 155H, Intel Arc graphics, 2xHDMI, 2x DP, 4x 2.5 Gbit LAN, VESA, 24/7 permanent operation
Shuttle Slim AI PC DN11H7 Intel Core Ultra 7 155H, Intel Arc graphics, 2xHDMI, 2x DP, 4x 2.5 Gbit LAN, VESA, 24/7 permanent operation
Shuttle Slim AI PC DN11H7 Intel Core Ultra 7 155H, Intel Arc graphics, 2xHDMI, 2x DP, 4x 2.5 Gbit LAN, VESA, 24/7 permanent operation
Shuttle Slim AI PC DN11H7 Intel Core Ultra 7 155H, Intel Arc graphics, 2xHDMI, 2x DP, 4x 2.5 Gbit LAN, VESA, 24/7 permanent operation
Shuttle Slim AI PC DN11H7 Intel Core Ultra 7 155H, Intel Arc graphics, 2xHDMI, 2x DP, 4x 2.5 Gbit LAN, VESA, 24/7 permanent operation
Shuttle Slim AI PC DN11H7 Intel Core Ultra 7 155H, Intel Arc graphics, 2xHDMI, 2x DP, 4x 2.5 Gbit LAN, VESA, 24/7 permanent operation
Shuttle Slim AI PC DN11H7 Intel Core Ultra 7 155H, Intel Arc graphics, 2xHDMI, 2x DP, 4x 2.5 Gbit LAN, VESA, 24/7 permanent operation
Shuttle Slim AI PC DN11H7 Intel Core Ultra 7 155H, Intel Arc graphics, 2xHDMI, 2x DP, 4x 2.5 Gbit LAN, VESA, 24/7 permanent operation
Shuttle Slim AI PC DN11H7 Intel Core Ultra 7 155H, Intel Arc graphics, 2xHDMI, 2x DP, 4x 2.5 Gbit LAN, VESA, 24/7 permanent operation
Shuttle Slim AI PC DN11H7 Intel Core Ultra 7 155H, Intel Arc graphics, 2xHDMI, 2x DP, 4x 2.5 Gbit LAN, VESA, 24/7 permanent operation
Shuttle Slim AI PC DN11H7 Intel Core Ultra 7 155H, Intel Arc graphics, 2xHDMI, 2x DP, 4x 2.5 Gbit LAN, VESA, 24/7 permanent operation
Shuttle Slim AI PC DN11H7 Intel Core Ultra 7 155H, Intel Arc graphics, 2xHDMI, 2x DP, 4x 2.5 Gbit LAN, VESA, 24/7 permanent operation
Shuttle Slim AI PC DN11H7 Intel Core Ultra 7 155H, Intel Arc graphics, 2xHDMI, 2x DP, 4x 2.5 Gbit LAN, VESA, 24/7 permanent operation
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R16,778
+R67 Reward
The Shuttle DN11H-series AI-PC is a 1.3-liter barebone PC powered by an Intel® Core™ Ultra series processor, delivering significantly upgraded performance from everyday tasks to business applications. This AI-focused platform integrates CPU, GPU, and a specialized NPU designed to accelerate neural n... Read More
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Stock 4 Code 32746 Brand SHUTTLE Model DN11H7 Warranty 2 Years

Shipping & Returns

Estimated delivery Thursday, October 8
You will be kept updated through our detailed tracking system
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The Shuttle DN11H-series AI-PC is a 1.3-liter barebone PC powered by an Intel® Core™ Ultra series processor, delivering significantly upgraded performance from everyday tasks to business applications. This AI-focused platform integrates CPU, GPU, and a specialized NPU designed to accelerate neural network computations, offering up to 34 TOPS of total system performance to support complex AI workloads. The DN11H stands out with its exceptional connectivity, including four 2.5G LAN ports for high-bandwidth networking, eight high-speed USB-C/USB-A ports, four ports for UHD-displays and three M.2-2280 slots for SSD cards, making it ideal for data-intensive environments. The DN11H excels in diverse modern business and industrial scenarios, such as network video recorders, image processing and data visualization, virtual reality simulations, multimedia production, industrial process control, and more.

Shuttle Slim AI PC DN11H7 Intel Core Ultra 7 155H, Intel Arc graphics, 2xHDMI, 2x DP, 4x 2.5 Gbit LAN, VESA, 24/7 permanent operation. Chassis type: 1.35L sized PC, Product type: Mini PC barebone. Motherboard chipset: Intel SoC, BIOS type: UEFI AMI. Supported memory types: DDR5-SDRAM, Number of memory slots: 2, Maximum internal memory: 96 GB. Supported storage drive types: SSD, Storage drive interface: PCI Express. Ethernet LAN (RJ-45) ports: 4. Cooling type: Active. Power supply: 120 W

Key Highlights
  • Compact case with VESA mount
  • Intel Core Ultra processor
  • 4x 2.5G LAN, 4x UHD video
  • 3x M.2 SSD slots PCIe & RAID
  • 24/7 continuous operation
  • 1.35L sized PC Black
  • Built-in processor Intel 155H
  • 2 SO-DIMM Maximum internal memory: 96 GB DDR5-SDRAM
  • SSD M.2
  • On-board graphics card Intel Arc Graphics
  • Ethernet LAN
Specifications
AC adapter included
Yes
AC adapter output current
6.32 A
AC adapter output voltage
19 V
AC input frequency
50/60 Hz
AC input voltage
100 - 240 V
Audio chip
Realtek ALC888S
BIOS type
UEFI AMI
Built-in processor
Yes
Built-in speaker(s)
No
Cable lock slot
Yes
Cable lock slot type
Kensington
Chassis type
1.35L sized PC
Compliance certificates
BSMI, CE, Federal Communications Commission (FCC), RoHS, cTUVus
Cooling type
Active
DC-in jack
Yes
Depth
165 mm
DisplayPort version
1.4
DisplayPorts quantity
2
ECC
No
Efficient cores
8
Efficient-core base frequency
0.9 GHz
Efficient-core Max Turbo Frequency
3.8 GHz
Ethernet LAN
Yes
Ethernet LAN (RJ-45) ports
4
Graphics card family
Intel
Harmonized System (HS) code
84733080
HDMI ports quantity
2
HDMI version
2.1
Headphone outputs
1
Height
43 mm
Housing material
Metal
LAN controller
Intel I226-LM
Linux operating systems supported
Yes
Low Power Efficient-core Base Frequency
700 MHz
Low Power Efficient-core Max Turbo Frequency
2.5 GHz
Low Power Efficient-cores
2
Maximum internal memory
96 GB
Maximum resolution
3840 x 2160 pixels
Memory channels
Dual-channel
Memory slots type
SO-DIMM
Memory voltage
1.1 V
Microphone in
Yes
Motherboard chipset
Intel SoC
Non-ECC
Yes
Number of displays supported
4
Number of memory slots
2
Number of power supply units
1
NVMe
Yes
On-board graphics card
Yes
On-board graphics card model
Intel Arc Graphics
Operating relative humidity (H-H)
10 - 90%
Operating temperature (T-T)
0 - 50 °C
Package weight
2.46 kg
Panel mounting interface
75 x 75,100 x 100 mm
Performance cores
6
Performance-core base frequency
1.4 GHz
Performance-core Max Turbo Frequency
4.8 GHz
Power cord included
Yes
Power supply
120 W
Power supply type
External AC adapter
Processor boost frequency
4.8 GHz
Processor cache
24 MB
Processor cores
16
Processor family
Intel Core Ultra 7
Processor generation
Intel® Core™ Ultra (Series 1)
Processor manufacturer
Intel
Processor model
155H
Processor threads
22
Product colour
Black
Product type
Mini PC barebone
Quick start guide
Yes
SSD form factor
M.2
Storage drive interface
PCI Express
Storage drive sizes supported
M.2
Supported memory clock speeds
5600 MHz
Supported memory types
DDR5-SDRAM
Supported storage drive types
SSD
Sustainability certificates
ENERGY STAR, ErP
Trusted Platform Module (TPM)
Yes
Trusted Platform Module (TPM) version
2.0
USB 2.0 ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
0
USB 3.2 Gen 2 (3.1 Gen 2) Type-A ports quantity
6
USB 3.2 Gen 2 (3.1 Gen 2) Type-C ports quantity
2
VESA mounting
Yes
VGA (D-Sub) ports quantity
0
Weight
1.23 kg
Wi-Fi
No
Width
190 mm
Windows operating systems supported
Windows 11 x64

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Price history over the last 6 months
Shuttle Slim AI PC DN11H7 Intel Core Ultra 7 155H, Intel Arc graphics, 2xHDMI, 2x DP, 4x 2.5 Gbit LAN, VESA, 24/7 permanent operation
Current
R16,778
Lowest
R15,591
Highest
R16,994
Change 24H
-R30   0%
Week
+R277   +2%
Month
+R223   +1%

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