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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Shuttle All-In-One Barebone P25N, 11.6 inch Multi-Touch-Screen, Intel N100 , IP54, fanless, 24/7 permanent operation

Shuttle All-In-One Barebone P25N, 11.6 inch Multi-Touch-Screen, Intel N100 , IP54, fanless, 24/7 permanent operation
Shuttle All-In-One Barebone P25N, 11.6 inch Multi-Touch-Screen, Intel N100 , IP54, fanless, 24/7 permanent operation
Shuttle All-In-One Barebone P25N, 11.6 inch Multi-Touch-Screen, Intel N100 , IP54, fanless, 24/7 permanent operation
Shuttle All-In-One Barebone P25N, 11.6 inch Multi-Touch-Screen, Intel N100 , IP54, fanless, 24/7 permanent operation
Shuttle All-In-One Barebone P25N, 11.6 inch Multi-Touch-Screen, Intel N100 , IP54, fanless, 24/7 permanent operation
Shuttle All-In-One Barebone P25N, 11.6 inch Multi-Touch-Screen, Intel N100 , IP54, fanless, 24/7 permanent operation
Shuttle All-In-One Barebone P25N, 11.6 inch Multi-Touch-Screen, Intel N100 , IP54, fanless, 24/7 permanent operation
Shuttle All-In-One Barebone P25N, 11.6 inch Multi-Touch-Screen, Intel N100 , IP54, fanless, 24/7 permanent operation
Shuttle All-In-One Barebone P25N, 11.6 inch Multi-Touch-Screen, Intel N100 , IP54, fanless, 24/7 permanent operation
Shuttle All-In-One Barebone P25N, 11.6 inch Multi-Touch-Screen, Intel N100 , IP54, fanless, 24/7 permanent operation
Shuttle All-In-One Barebone P25N, 11.6 inch Multi-Touch-Screen, Intel N100 , IP54, fanless, 24/7 permanent operation
Shuttle All-In-One Barebone P25N, 11.6 inch Multi-Touch-Screen, Intel N100 , IP54, fanless, 24/7 permanent operation
Shuttle All-In-One Barebone P25N, 11.6 inch Multi-Touch-Screen, Intel N100 , IP54, fanless, 24/7 permanent operation
Shuttle All-In-One Barebone P25N, 11.6 inch Multi-Touch-Screen, Intel N100 , IP54, fanless, 24/7 permanent operation
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R10,210
+R34 Reward
The Shuttle XPC all-in-one P25N with an 11.6" multi-touch display is positioned as a space-saving POS system or control device for media playback or automation. The adjustable stand allows for flexible viewing and operation angles, while it can also be VESA-mounted to appropriate stands or walls. Th... Read More
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Stock 1 Code 1272110 Brand SHUTTLE Model P25N Warranty 2 Years

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Estimated delivery Tuesday, October 6
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The Shuttle XPC all-in-one P25N with an 11.6" multi-touch display is positioned as a space-saving POS system or control device for media playback or automation. The adjustable stand allows for flexible viewing and operation angles, while it can also be VESA-mounted to appropriate stands or walls. The front panel is protected from splashing of water and dust according to the IP54 rating. A cable collector box on the back side helps avoid clutter. Thanks to its passive cooling, the system is virtually noise-less, maintenance-free and approved for 24/7 nonstop operation.

Shuttle All-In-One Barebone P25N, 11.6" Multi-Touch-Screen, Intel N100 , IP54, fanless, 24/7 permanent operation. Chassis type: All-in-One, Product type: All-in-One PC barebone. BIOS type: AMI. Supported memory types: DDR5-SDRAM, Number of memory slots: 1, Maximum internal memory: 16 GB. Supported storage drive types: HDD & SSD, Storage drive interface: PCI Express, Serial ATA III. Ethernet LAN (RJ-45) ports: 1. Wi-Fi standards: 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac), Bluetooth version: 4.2. Cooling type: Passive. Power supply: 65 W

Key Highlights
  • Fanless 11.6" AIO-PC Multi-touch display
  • Intel N100, Quad Core processor
  • IP54 protected
  • 24/7 non-stop operation
  • All-in-One Black
  • Built-in processor Intel N100
  • 1 SO-DIMM Maximum internal memory: 16 GB DDR5-SDRAM
  • HDD & SSD 2.5,M.2
  • On-board graphics card Intel® UHD Graphics
  • Ethernet LAN Wi-Fi
Specifications
AC adapter included
Yes
AC adapter output current
3.42 A
AC adapter output voltage
19 V
AC input frequency
50/60 Hz
AC input voltage
100 - 240 V
Aspect ratio
16:9
Audio chip
RealTek ALC888S
BIOS type
AMI
Bluetooth
Yes
Bluetooth version
4.2
Built-in processor
Yes
Built-in speaker(s)
Yes
Cable lock slot
Yes
Cable lock slot type
Kensington
Chassis type
All-in-One
COM ports quantity
2
Compliance certificates
BSMI, CE, Federal Communications Commission (FCC), RCM, RoHS, UKCA, VCCI
Cooling type
Passive
DC-in jack
Yes
Depth
59 mm
Display brightness
250 cd/m²
Display diagonal
29.5 cm (11.6")
Display resolution
1366 x 768 pixels
Drivers included
Yes
Ethernet LAN
Yes
Ethernet LAN (RJ-45) ports
1
Graphics card family
Intel
Harmonized System (HS) code
84714100
HD type
HD
HDMI ports quantity
1
HDMI version
2.0b
Headphone outputs
1
Height
207 mm
LAN controller
Intel I226-LM
LED indicators
HDD, Power
Linux operating systems supported
Yes
Maximum internal memory
16 GB
Memory channels
Single-channel
Memory slots type
SO-DIMM
Memory voltage
1.1 V
Microphone in
Yes
Number of memory slots
1
Number of power supply units
1
Number of processors supported
1
Number of speakers
1
Number of storage drives supported
2
On-board graphics card
Yes
On-board graphics card model
Intel® UHD Graphics
On/off switch
Yes
Operating relative humidity (H-H)
10 - 90%
Operating system installed
No
Operating temperature (T-T)
0 - 40 °C
Package weight
3.14 kg
Panel mounting interface
75 x 75 mm
Panel type
TN
PCI Express slots version
3.0
Power cord included
Yes
Power supply
65 W
Power supply type
External AC adapter
Processor boost frequency
3.4 GHz
Processor cores
4
Processor manufacturer
Intel
Processor model
N100
Processor threads
4
Product colour
Black
Product type
All-in-One PC barebone
Quick start guide
Yes
RMS rated power
2 W
Storage drive interface
PCI Express, Serial ATA III
Storage drive sizes supported
2.5,M.2
Supported memory clock speeds
4800 MHz
Supported memory types
DDR5-SDRAM
Supported storage drive types
HDD & SSD
Sustainability certificates
ENERGY STAR, ErP
Sustainability compliance
Yes
Thermal Design Power (TDP)
6 W
Top Wi-Fi standard
Wi-Fi 5 (802.11ac)
Touchscreen
Yes
Trusted Platform Module (TPM)
Yes
Trusted Platform Module (TPM) version
2.0
USB 2.0 ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
0
USB 3.2 Gen 2 (3.1 Gen 2) Type-A ports quantity
6
VESA mounting
Yes
VGA (D-Sub) ports quantity
1
Weight
1.95 kg
Wi-Fi
Yes
Wi-Fi standards
802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac)
Width
299 mm
Windows operating systems supported
Windows 10, Windows 11
WLAN controller model
Realtek RTL8821CE

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Price history over the last 6 months
Shuttle All-In-One Barebone P25N, 11.6 inch Multi-Touch-Screen, Intel N100 , IP54, fanless, 24/7 permanent operation
Current
R10,210
Lowest
R7,512
Highest
R10,210
Change 24H
+R1,356   +15%
Week
+R1,450   +17%
Month
+R2,683   +36%

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