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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Secret Gear Carpet Diem XD-2 Gaming Mouse Pad - 900x400x3mm Black

Secret Gear Carpet Diem XD-2 Gaming Mouse Pad - 900x400x3mm Black
Secret Gear Carpet Diem XD-2 Gaming Mouse Pad - 900x400x3mm Black
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R443
+R1 Reward
The Secret Gear Carpet Diem XD-2 is a premium extra-large gaming mouse pad designed for gamers who demand both speed and control. With its micro-woven fabric surface and anti-slip natural rubber base, this mouse pad provides a stable and precise tracking experience for all mouse sensor types. The ge... Read More
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Stock 3 Code 3043112 Brand SECRET GEAR Model GEAR-P-XD-2 Warranty 2 Years

Shipping & Returns

Estimated delivery Tuesday, September 29
You will be kept updated through our detailed tracking system
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The Secret Gear Carpet Diem XD-2 is a premium extra-large gaming mouse pad designed for gamers who demand both speed and control. With its micro-woven fabric surface and anti-slip natural rubber base, this mouse pad provides a stable and precise tracking experience for all mouse sensor types. The generous dimensions of 900x400mm offer ample space for low-sensitivity gaming setups, while the 3mm thickness ensures a comfortable and durable surface.

Advantages

Optimized for both speed and control, the Carpet Diem XD-2 features a spill-resistant coating and anti-fray stitched edges for long-lasting durability. Its rollable design makes it easy to transport, and the soft fabric surface provides wrist comfort during extended gaming sessions.

Suitable for

  • Gamers seeking a large, high-quality mouse pad for competitive play
  • Users with low mouse sensitivity who require extensive mouse movement space
  • Those who prefer a balanced surface for both fast glides and precise aiming

Key specifications

  • Product Type: Gaming Mouse Pad
  • Surface Material: Micro-woven fabric
  • Base Material: Anti-slip natural rubber
  • Dimensions: 900 x 400 x 3 mm
  • Edge Stitching: Anti-fray stitched edges
  • Surface Type: Optimized for speed and control
  • Sensor Compatibility: All mouse sensor types (optical and laser)
  • Water Resistance: Spill-resistant coating
  • Washability: Hand washable
  • Color: Black
  • Design: Minimalist with subtle branding
  • Durability: High-durability construction
  • Portability: Rollable design
  • Comfort: Soft fabric surface for wrist comfort

Recommendations

For best performance, pair with a high-quality gaming mouse. Clean with a damp cloth when needed. Avoid using harsh chemicals.

Specifications
Brand
Secret Gear
Category
Gaming Mouse Pad
EAN
5906599598179
Material
Micro-woven fabric, natural rubber
Model
GEAR-P-XD-2
MPN
GEAR-P-XD-2
Other features
Anti-fray stitched edges, spill-resistant coating, hand washable, rollable design
Product colour
Black
Product type
Gaming Mouse Pad
Weight
0.75 kg
Price history over the last 6 months
Secret Gear Carpet Diem XD-2 Gaming Mouse Pad - 900x400x3mm Black
Current
R443
Lowest
R393
Highest
R443
Change 24H
+R46   +12%
Week
+R50   +13%
Month
+R39   +10%

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