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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Monitor IIYAMA XB2491HS-B1 60.5 cm (23.8 inch) 16:9 IPS with HDMI, DisplayPort and Built-in Speakers

Monitor IIYAMA XB2491HS-B1 60.5 cm (23.8 inch) 16:9 IPS with HDMI, DisplayPort and Built-in Speakers
Monitor IIYAMA XB2491HS-B1 60.5 cm (23.8 inch) 16:9 IPS with HDMI, DisplayPort and Built-in Speakers
Monitor IIYAMA XB2491HS-B1 60.5 cm (23.8 inch) 16:9 IPS with HDMI, DisplayPort and Built-in Speakers
Monitor IIYAMA XB2491HS-B1 60.5 cm (23.8 inch) 16:9 IPS with HDMI, DisplayPort and Built-in Speakers
Monitor IIYAMA XB2491HS-B1 60.5 cm (23.8 inch) 16:9 IPS with HDMI, DisplayPort and Built-in Speakers
Monitor IIYAMA XB2491HS-B1 60.5 cm (23.8 inch) 16:9 IPS with HDMI, DisplayPort and Built-in Speakers
Monitor IIYAMA XB2491HS-B1 60.5 cm (23.8 inch) 16:9 IPS with HDMI, DisplayPort and Built-in Speakers
Monitor IIYAMA XB2491HS-B1 60.5 cm (23.8 inch) 16:9 IPS with HDMI, DisplayPort and Built-in Speakers
Monitor IIYAMA XB2491HS-B1 60.5 cm (23.8 inch) 16:9 IPS with HDMI, DisplayPort and Built-in Speakers
Monitor IIYAMA XB2491HS-B1 60.5 cm (23.8 inch) 16:9 IPS with HDMI, DisplayPort and Built-in Speakers
Monitor IIYAMA XB2491HS-B1 60.5 cm (23.8 inch) 16:9 IPS with HDMI, DisplayPort and Built-in Speakers
Monitor IIYAMA XB2491HS-B1 60.5 cm (23.8 inch) 16:9 IPS with HDMI, DisplayPort and Built-in Speakers
Monitor IIYAMA XB2491HS-B1 60.5 cm (23.8 inch) 16:9 IPS with HDMI, DisplayPort and Built-in Speakers
Monitor IIYAMA XB2491HS-B1 60.5 cm (23.8 inch) 16:9 IPS with HDMI, DisplayPort and Built-in Speakers
Monitor IIYAMA XB2491HS-B1 60.5 cm (23.8 inch) 16:9 IPS with HDMI, DisplayPort and Built-in Speakers
Monitor IIYAMA XB2491HS-B1 60.5 cm (23.8 inch) 16:9 IPS with HDMI, DisplayPort and Built-in Speakers
Monitor IIYAMA XB2491HS-B1 60.5 cm (23.8 inch) 16:9 IPS with HDMI, DisplayPort and Built-in Speakers
Monitor IIYAMA XB2491HS-B1 60.5 cm (23.8 inch) 16:9 IPS with HDMI, DisplayPort and Built-in Speakers
Monitor IIYAMA XB2491HS-B1 60.5 cm (23.8 inch) 16:9 IPS with HDMI, DisplayPort and Built-in Speakers
Monitor IIYAMA XB2491HS-B1 60.5 cm (23.8 inch) 16:9 IPS with HDMI, DisplayPort and Built-in Speakers
Monitor IIYAMA XB2491HS-B1 60.5 cm (23.8 inch) 16:9 IPS with HDMI, DisplayPort and Built-in Speakers
Monitor IIYAMA XB2491HS-B1 60.5 cm (23.8 inch) 16:9 IPS with HDMI, DisplayPort and Built-in Speakers
Monitor IIYAMA XB2491HS-B1 60.5 cm (23.8 inch) 16:9 IPS with HDMI, DisplayPort and Built-in Speakers
Monitor IIYAMA XB2491HS-B1 60.5 cm (23.8 inch) 16:9 IPS with HDMI, DisplayPort and Built-in Speakers
Monitor IIYAMA XB2491HS-B1 60.5 cm (23.8 inch) 16:9 IPS with HDMI, DisplayPort and Built-in Speakers
Monitor IIYAMA XB2491HS-B1 60.5 cm (23.8 inch) 16:9 IPS with HDMI, DisplayPort and Built-in Speakers
Monitor IIYAMA XB2491HS-B1 60.5 cm (23.8 inch) 16:9 IPS with HDMI, DisplayPort and Built-in Speakers
Monitor IIYAMA XB2491HS-B1 60.5 cm (23.8 inch) 16:9 IPS with HDMI, DisplayPort and Built-in Speakers
Monitor IIYAMA XB2491HS-B1 60.5 cm (23.8 inch) 16:9 IPS with HDMI, DisplayPort and Built-in Speakers
Monitor IIYAMA XB2491HS-B1 60.5 cm (23.8 inch) 16:9 IPS with HDMI, DisplayPort and Built-in Speakers
Monitor IIYAMA XB2491HS-B1 60.5 cm (23.8 inch) 16:9 IPS with HDMI, DisplayPort and Built-in Speakers
Monitor IIYAMA XB2491HS-B1 60.5 cm (23.8 inch) 16:9 IPS with HDMI, DisplayPort and Built-in Speakers
Monitor IIYAMA XB2491HS-B1 60.5 cm (23.8 inch) 16:9 IPS with HDMI, DisplayPort and Built-in Speakers
Monitor IIYAMA XB2491HS-B1 60.5 cm (23.8 inch) 16:9 IPS with HDMI, DisplayPort and Built-in Speakers
Monitor IIYAMA XB2491HS-B1 60.5 cm (23.8 inch) 16:9 IPS with HDMI, DisplayPort and Built-in Speakers
Monitor IIYAMA XB2491HS-B1 60.5 cm (23.8 inch) 16:9 IPS with HDMI, DisplayPort and Built-in Speakers
Monitor IIYAMA XB2491HS-B1 60.5 cm (23.8 inch) 16:9 IPS with HDMI, DisplayPort and Built-in Speakers
Monitor IIYAMA XB2491HS-B1 60.5 cm (23.8 inch) 16:9 IPS with HDMI, DisplayPort and Built-in Speakers
Monitor IIYAMA XB2491HS-B1 60.5 cm (23.8 inch) 16:9 IPS with HDMI, DisplayPort and Built-in Speakers
Monitor IIYAMA XB2491HS-B1 60.5 cm (23.8 inch) 16:9 IPS with HDMI, DisplayPort and Built-in Speakers
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R4,521
+R9 Reward
The ProLite XB2491HS features a 24'' Full HD display with a sleek 4-side slim bezel design, helping you create a clean and modern multi-monitor workspace. The IPS panel delivers sharp detail, vivid colours and consistent brightness from all angles. With a fast 120Hz refresh rate, visuals remain smoo... Read More
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Stock 10 Code 2360673 Brand IIYAMA Model XB2491HS-B1 Warranty 2 Years

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Estimated delivery Wednesday, September 30
You will be kept updated through our detailed tracking system
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The ProLite XB2491HS features a 24'' Full HD display with a sleek 4-side slim bezel design, helping you create a clean and modern multi-monitor workspace. The IPS panel delivers sharp detail, vivid colours and consistent brightness from all angles. With a fast 120Hz refresh rate, visuals remain smooth and responsive, whether you're working on complex tasks or enjoying multimedia. Flicker-free technology and a blue light reducer enhance eye comfort, especially during extended use. Its ergonomic stand offers 15cm of height adjustment along with tilt, swivel and pivot functions, so you can easily position the screen to suit your posture and stay comfortable throughout the day. Integrated speakers and a headphone socket support a clutter-free desk setup while providing convenient audio for calls. With EPEAT Silver registration, TCO Certified compliance and an Energy Label C rating, the XB2491HS supports both efficient work and responsible energy use.

Multi-screen setup for a panoramic workspace

Connect multiple ultra-slim bezel monitors to create a panoramic workspace, keep your apps in view, streamline multitasking, and boost productivity.

Adjustable stand for optimal comfort

Find your perfect screen position easily and maintain a healthy, comfortable posture all day long. Thanks to its fully adjustable stand, you can effortlessly adapt the monitor to your needs. Raise or lower the height, swivel left or right, or tilt the screen to reduce glare and find the optimal viewing angle. Whether you're working, designing, or attending long video calls, this flexibility helps reduce neck and back strain, improving both comfort and productivity throughout your day.

Reduced eye strain & fatigue

Work, study or play longer without eye fatigue, thanks to flicker-free technology and reduced blue light emissions. These features help minimize eye strain and improve visual comfort, allowing you to stay focused and productive throughout the day.

Save electricity, maintain picture performance

Compared to a C Energy class monitor of the same size, your C label iiyama display reduces energy costs by around 37%! Without sacrificing picture quality. The efficient LED backlight technology combined with a high-performance colour filter keeps brightness and colour vibrancy intact, ensuring your viewing experience stays exactly as it should be. And with lower power consumption, you're also reducing your environmental footprint.

Reveal hidden details with deeper contrast

With a native contrast ratio of 1500:1, this monitor brings out subtle shadow nuances and fine tonal transitions. You see more image information at a glance, making it easier to make precise creative choices during editing and colour grading. Dark areas stay crisp and distinct without blending into one another.

How to use

Connect the monitor to a computer using HDMI or DisplayPort and attach power. Use the on-screen display (OSD) menu to adjust brightness, colour temperature and input source. Position the screen using the stand's height, tilt, swivel and pivot adjustments for an ergonomic viewing angle; alternatively use a VESA-compatible mount. Adjust speaker volume via the monitor controls or the connected device and plug headphones into the headphone socket when private listening is required.

Recommendations

For best image quality, set the connected device to the monitor's native Full HD resolution (1920 x 1080) and a refresh rate up to 120 Hz if supported. Enable flicker-free and blue light reduction settings for prolonged use, and place the monitor at eye level with an appropriate viewing distance to reduce strain. Use VESA mounting for multi-monitor setups to improve alignment and desk ergonomics.

Key Highlights
  • Office productivity and document editing
  • Web browsing and video conferencing
  • Multimedia playback and streaming
  • Multi-monitor workstations and trading desks
  • General home and small business desktop use
  • Display diagonal: 60.5 cm (23.8")
  • Resolution: 1920 x 1080 (Full HD)
  • Aspect ratio: 16:9
  • Panel type: IPS (LCD)
  • Refresh rate: 120 Hz
  • Brightness (typical): 350 cd/m²
  • Contrast ratio (typical): 1500:1
  • Pixel pitch: 0.275 x 0.275 mm
  • Screen shape: Flat
  • Built-in speakers and headphone socket
  • Inputs: HDMI and DisplayPort
  • Stand: height adjustable (up to 15 cm), tilt, swivel and pivot
  • VESA mounting supported
  • Energy efficiency class (SDR): C; energy consumption (SDR) per 1000 h: 12 kWh
  • Weight: 4.8 kg
  • Colour: Black
Specifications
AC input frequency
50/60 Hz
AC input voltage
100 - 240 V
Adjustable height (max)
15 cm
AMD FreeSync
Yes
Built-in camera
No
Built-in speaker(s)
Yes
Built-in USB hub
No
Cable lock slot
Yes
Cable lock slot type
Kensington
Cable management
Yes
Cables included
AC, HDMI
Compliance certificates
CE, EAC, PSE, REACH, RoHS, TÜV mark, UKCA, VCCI, WEEE
Contrast ratio (typical)
1500:1
Control panel
Joystick: Power/Menu (Centre), Up/Signal Select, Down, Left/Submenu, Right/Volume
Depth
221.5 mm
Depth (with stand)
221.5 mm
Display brightness (typical)
350 cd/m²
Display diagonal
60.5 cm (23.8")
Display diagonal (metric)
60.5 cm
Display number of colours
16.7 million colours
Display resolution
1920 x 1080 pixels
Display surface
Matt
Display technology
LCD
DisplayPorts quantity
1
Energy consumption (SDR) per 1000 hours
12 kWh
Energy efficiency class (HDR)
Not available
Energy efficiency class (SDR)
C
Flicker-free technology
Yes
HD type
Full HD
HDCP
Yes
HDMI
Yes
HDMI cable length
1.5 m
HDMI ports quantity
1
Headphone out
Yes
Height (with stand)
497 mm
Height (without stand)
374 mm
Height adjustment
Yes
Horizontal scan range
30 - 140 kHz
Low Blue Light technology
Yes
Market positioning
Office
Maximum refresh rate
120 Hz
Native aspect ratio
16:9
NTSC coverage (typical)
72%
Number of speakers
2
On Screen Display (OSD) languages
Czech, German, English, Spanish, French, Italian, Japanese, Dutch, Polish, Russian, Ukrainian
Package depth
126 mm
Package height
395 mm
Package weight
6.6 kg
Package width
685 mm
Packaging content
quick start guide, safety guide
Panel mounting interface
100 x 100 mm
Panel type
IPS
Pivot
Yes
Pixel pitch
0.275 x 0.275 mm
Power cable length
1.5 m
Power consumption (off)
0.3 W
Power consumption (standby)
0.4 W
Power consumption (typical)
12 W
Power supply type
Internal
Product colour
Black
Response time (MPRT)
1 ms
RMS rated power
4 W
Screen shape
Flat
sRGB coverage (typical)
96%
Sustainability certificates
ErP, TCO
Swivel angle range
-60 - 60°
Swivelling
Yes
Tilt adjustment
Yes
Touchscreen
No
User controls
colour settings (i-Style colour, blue light reducer, RGB range, colour temperature, user preset), OSD (OSD H. position, OSD V. position, OSD time, OSD background, DDC/CI control, display information), language, extra 1 (sharpness, video mode adjust, opening logo, power LED), extra 2 (shortcut key), input select, audio settings (volume, mute audio), reset (reset all?)
VESA mounting
Yes
Viewable size, horizontal
52.7 cm
Viewable size, vertical
29.6 cm
Viewing angle, horizontal
178°
Viewing angle, vertical
178°
Weight
4.8 kg
Weight (with stand)
4.8 kg
Width
539 mm
Width (with stand)
539 mm

Document

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Energy label

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Manual

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PDF

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Leaflet

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Energy label

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Price history over the last 6 months
Monitor IIYAMA XB2491HS-B1 60.5 cm (23.8 inch) 16:9 IPS with HDMI, DisplayPort and Built-in Speakers
Current
R4,521
Lowest
R2,513
Highest
R4,970
Change 24H
+R2,008   +80%
Week
+R1,935   +75%
Month
+R1,912   +73%

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