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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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iiyama ProLite XB2797QSU-B1 computer monitor 68.6 cm (27 inch) 2560 x 1440 pixels Quad HD LED Black

iiyama ProLite XB2797QSU-B1 computer monitor 68.6 cm (27 inch) 2560 x 1440 pixels Quad HD LED Black
iiyama ProLite XB2797QSU-B1 computer monitor 68.6 cm (27 inch) 2560 x 1440 pixels Quad HD LED Black
iiyama ProLite XB2797QSU-B1 computer monitor 68.6 cm (27 inch) 2560 x 1440 pixels Quad HD LED Black
iiyama ProLite XB2797QSU-B1 computer monitor 68.6 cm (27 inch) 2560 x 1440 pixels Quad HD LED Black
iiyama ProLite XB2797QSU-B1 computer monitor 68.6 cm (27 inch) 2560 x 1440 pixels Quad HD LED Black
iiyama ProLite XB2797QSU-B1 computer monitor 68.6 cm (27 inch) 2560 x 1440 pixels Quad HD LED Black
iiyama ProLite XB2797QSU-B1 computer monitor 68.6 cm (27 inch) 2560 x 1440 pixels Quad HD LED Black
iiyama ProLite XB2797QSU-B1 computer monitor 68.6 cm (27 inch) 2560 x 1440 pixels Quad HD LED Black
iiyama ProLite XB2797QSU-B1 computer monitor 68.6 cm (27 inch) 2560 x 1440 pixels Quad HD LED Black
iiyama ProLite XB2797QSU-B1 computer monitor 68.6 cm (27 inch) 2560 x 1440 pixels Quad HD LED Black
iiyama ProLite XB2797QSU-B1 computer monitor 68.6 cm (27 inch) 2560 x 1440 pixels Quad HD LED Black
iiyama ProLite XB2797QSU-B1 computer monitor 68.6 cm (27 inch) 2560 x 1440 pixels Quad HD LED Black
iiyama ProLite XB2797QSU-B1 computer monitor 68.6 cm (27 inch) 2560 x 1440 pixels Quad HD LED Black
iiyama ProLite XB2797QSU-B1 computer monitor 68.6 cm (27 inch) 2560 x 1440 pixels Quad HD LED Black
iiyama ProLite XB2797QSU-B1 computer monitor 68.6 cm (27 inch) 2560 x 1440 pixels Quad HD LED Black
iiyama ProLite XB2797QSU-B1 computer monitor 68.6 cm (27 inch) 2560 x 1440 pixels Quad HD LED Black
iiyama ProLite XB2797QSU-B1 computer monitor 68.6 cm (27 inch) 2560 x 1440 pixels Quad HD LED Black
iiyama ProLite XB2797QSU-B1 computer monitor 68.6 cm (27 inch) 2560 x 1440 pixels Quad HD LED Black
iiyama ProLite XB2797QSU-B1 computer monitor 68.6 cm (27 inch) 2560 x 1440 pixels Quad HD LED Black
iiyama ProLite XB2797QSU-B1 computer monitor 68.6 cm (27 inch) 2560 x 1440 pixels Quad HD LED Black
iiyama ProLite XB2797QSU-B1 computer monitor 68.6 cm (27 inch) 2560 x 1440 pixels Quad HD LED Black
iiyama ProLite XB2797QSU-B1 computer monitor 68.6 cm (27 inch) 2560 x 1440 pixels Quad HD LED Black
iiyama ProLite XB2797QSU-B1 computer monitor 68.6 cm (27 inch) 2560 x 1440 pixels Quad HD LED Black
iiyama ProLite XB2797QSU-B1 computer monitor 68.6 cm (27 inch) 2560 x 1440 pixels Quad HD LED Black
iiyama ProLite XB2797QSU-B1 computer monitor 68.6 cm (27 inch) 2560 x 1440 pixels Quad HD LED Black
iiyama ProLite XB2797QSU-B1 computer monitor 68.6 cm (27 inch) 2560 x 1440 pixels Quad HD LED Black
iiyama ProLite XB2797QSU-B1 computer monitor 68.6 cm (27 inch) 2560 x 1440 pixels Quad HD LED Black
36 mo.
iiyama ProLite XB2797QSU-B1 computer monitor 68.6 cm (27 inch) 2560 x 1440 pixels Quad HD LED Black
iiyama ProLite XB2797QSU-B1 computer monitor 68.6 cm (27 inch) 2560 x 1440 pixels Quad HD LED Black
iiyama ProLite XB2797QSU-B1 computer monitor 68.6 cm (27 inch) 2560 x 1440 pixels Quad HD LED Black
iiyama ProLite XB2797QSU-B1 computer monitor 68.6 cm (27 inch) 2560 x 1440 pixels Quad HD LED Black
iiyama ProLite XB2797QSU-B1 computer monitor 68.6 cm (27 inch) 2560 x 1440 pixels Quad HD LED Black
iiyama ProLite XB2797QSU-B1 computer monitor 68.6 cm (27 inch) 2560 x 1440 pixels Quad HD LED Black
iiyama ProLite XB2797QSU-B1 computer monitor 68.6 cm (27 inch) 2560 x 1440 pixels Quad HD LED Black
iiyama ProLite XB2797QSU-B1 computer monitor 68.6 cm (27 inch) 2560 x 1440 pixels Quad HD LED Black
iiyama ProLite XB2797QSU-B1 computer monitor 68.6 cm (27 inch) 2560 x 1440 pixels Quad HD LED Black
iiyama ProLite XB2797QSU-B1 computer monitor 68.6 cm (27 inch) 2560 x 1440 pixels Quad HD LED Black
iiyama ProLite XB2797QSU-B1 computer monitor 68.6 cm (27 inch) 2560 x 1440 pixels Quad HD LED Black
iiyama ProLite XB2797QSU-B1 computer monitor 68.6 cm (27 inch) 2560 x 1440 pixels Quad HD LED Black
iiyama ProLite XB2797QSU-B1 computer monitor 68.6 cm (27 inch) 2560 x 1440 pixels Quad HD LED Black
iiyama ProLite XB2797QSU-B1 computer monitor 68.6 cm (27 inch) 2560 x 1440 pixels Quad HD LED Black
iiyama ProLite XB2797QSU-B1 computer monitor 68.6 cm (27 inch) 2560 x 1440 pixels Quad HD LED Black
iiyama ProLite XB2797QSU-B1 computer monitor 68.6 cm (27 inch) 2560 x 1440 pixels Quad HD LED Black
iiyama ProLite XB2797QSU-B1 computer monitor 68.6 cm (27 inch) 2560 x 1440 pixels Quad HD LED Black
iiyama ProLite XB2797QSU-B1 computer monitor 68.6 cm (27 inch) 2560 x 1440 pixels Quad HD LED Black
iiyama ProLite XB2797QSU-B1 computer monitor 68.6 cm (27 inch) 2560 x 1440 pixels Quad HD LED Black
iiyama ProLite XB2797QSU-B1 computer monitor 68.6 cm (27 inch) 2560 x 1440 pixels Quad HD LED Black
iiyama ProLite XB2797QSU-B1 computer monitor 68.6 cm (27 inch) 2560 x 1440 pixels Quad HD LED Black
iiyama ProLite XB2797QSU-B1 computer monitor 68.6 cm (27 inch) 2560 x 1440 pixels Quad HD LED Black
iiyama ProLite XB2797QSU-B1 computer monitor 68.6 cm (27 inch) 2560 x 1440 pixels Quad HD LED Black
iiyama ProLite XB2797QSU-B1 computer monitor 68.6 cm (27 inch) 2560 x 1440 pixels Quad HD LED Black
iiyama ProLite XB2797QSU-B1 computer monitor 68.6 cm (27 inch) 2560 x 1440 pixels Quad HD LED Black
iiyama ProLite XB2797QSU-B1 computer monitor 68.6 cm (27 inch) 2560 x 1440 pixels Quad HD LED Black
iiyama ProLite XB2797QSU-B1 computer monitor 68.6 cm (27 inch) 2560 x 1440 pixels Quad HD LED Black
0 reviews • Write a review
R6,046
+R13 Reward
The ProLite XB2797QSU is perfect if you want a compact, high-performance display that fits seamlessly into a multi-monitor setup. The four-side slim bezel creates a clean, modern workspace and ensures uninterrupted visuals across screens. With a sharp QHD 2560x1440 resolution and IPS panel technolog... Read More
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Stock 50 Code 1720587 Brand IIYAMA Model XB2797QSU-B1 Warranty 3 Years

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Estimated delivery Thursday, October 1
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The ProLite XB2797QSU is perfect if you want a compact, high-performance display that fits seamlessly into a multi-monitor setup. The four-side slim bezel creates a clean, modern workspace and ensures uninterrupted visuals across screens. With a sharp QHD 2560x1440 resolution and IPS panel technology, this 27-inch monitor delivers outstanding image clarity, consistent colour accuracy and wide viewing angles. It is ideal for professionals who multitask, work with detailed visuals or compare documents side by side. Adjust the screen to suit your posture with a fully ergonomic stand offering 15 cm height adjustment, as well as tilt, swivel and pivot functions. This helps you create a comfortable and healthy workspace tailored to your individual needs. Whether you're working on documents, editing content or browsing the web, flicker-free technology and TÜV Rheinland Eye Comfort certification ensure the display meets strict criteria for low blue light and long-term viewing safety. The XB2797QSU also comes equipped with integrated stereo speakers, a four-port USB hub, and versatile connectivity options including HDMI, DisplayPort, and a headphone socket, helping you maintain an organised and efficient workspace. Certified to EPEAT Silver and TCO10 standards, the XB2797QSU offers reliable performance and essential user-focused features for productive modern work environments.

Expand your view with QHD

QHD 2560x1440 resolution offers up to 77% more screen space than Full HD, giving you plenty of room to multitask efficiently, view more content at once, and work with greater precision, without constantly switching between windows.

Multi-screen setup for a panoramic workspace

Connect multiple ultra-slim bezel monitors to create a panoramic workspace, keep your apps in view, streamline multitasking, and boost productivity.

Feel the difference with certified eye comfort

Flicker-free technology, blue light reduction, and true-to-life colour accuracy combine to reduce eye strain and support lasting visual comfort. Backed by TÜV Rheinland Eye Comfort certification, this display gives you peace of mind while working, browsing, or creating for hours with greater ease and clarity.

Versatile connectivity for all your devices

Connect multiple devices and accessories in one simple step with HDMI, DisplayPort and the USB hub, streamlining your workspace for maximum efficiency and ensuring a tidy, uninterrupted workflow.

Built-in audio without extra clutter

Enjoy clear, pleasant sound for calls, videos, and music while keeping your desk free of extra speakers, thanks to the integrated audio.

How to use

Place the monitor on a stable desk surface or mount it using a VESA arm. Connect your PC or laptop via DisplayPort or HDMI; use the USB hub and USB-C downstream ports to attach peripherals or charge compatible devices. Adjust height, tilt, swivel and pivot to achieve a comfortable viewing posture, and use the on-screen menu to calibrate brightness, colour mode and eye-comfort settings. Use the integrated speakers and headphone socket for audio output as needed.

Recommendations

For long working sessions, set brightness and low-blue-light options to comfortable levels and maintain an ergonomic setup—screen at eye level, correct seating posture, and periodic breaks to reduce eye strain.

Key Highlights
  • Office productivity and document editing
  • Content creation and photo/video review
  • Multi-monitor professional setups
  • Web browsing and multimedia playback
  • Screen size: 27" (68.6 cm)
  • Resolution: Quad HD 2560 × 1440 pixels, 16:9
  • Panel type: IPS LED with matte surface
  • Brightness: 350 cd/m² (typical)
  • Contrast ratio: 1000:1 (typical)
  • Response time: 1 ms
  • Viewing angles: 178° horizontal / 178° vertical
  • Refresh rate: 75 Hz
  • Connectivity: HDMI, DisplayPort, headphone socket, USB hub with USB-C downstream ports
  • Ergonomics: height adjustable (approx. 15 cm), tilt, swivel, pivot
  • Speakers: integrated stereo speakers
  • Mounting: VESA compatible
  • Energy consumption (SDR): 17 kWh/1000h; energy class D
Specifications
AC input frequency
50/60 Hz
AC input voltage
100 - 240 V
Adjustable height (max)
15 cm
AMD FreeSync
Yes
Built-in speaker(s)
Yes
Built-in USB hub
Yes
Cable lock slot
Yes
Cable lock slot type
Kensington
Cable management
Yes
Cables included
AC, USB, HDMI, DisplayPort
Colour gamut standard
NTSC, sRGB
Compliance certificates
CE, EAC, PSE, REACH, RoHS, TÜV mark, UKCA, VCCI, WEEE
Contrast ratio (dynamic)
80000000:1
Contrast ratio (typical)
1000:1
Control panel
Joystick: Centre: Power/Menu, Up/Signal Select, Down, Left/Shortcut, Right/Volume
Depth
209.5 mm
Depth (with stand)
209.5 mm
Depth (without stand)
403.5 mm
Digital horizontal frequency
30 - 112 kHz
Display brightness (typical)
350 cd/m²
Display diagonal
68.6 cm (27")
Display diagonal (metric)
68.5 cm
Display number of colours
16.7 million colours
Display resolution
2560 x 1440 pixels
Display surface
Matt
Display technology
LED
DisplayPort cable length
1.8 m
DisplayPort version
1.2
DisplayPorts quantity
1
Energy consumption (SDR) per 1000 hours
17.1 kWh
Energy efficiency class (HDR)
Not available
Energy efficiency class (SDR)
D
Energy efficiency scale
A to G
Flicker-free technology
Yes
HD type
Quad HD
HDCP
Yes
HDMI
Yes
HDMI cable length
1.5 m
HDMI ports quantity
2
HDMI version
1.4
Headphone out
Yes
Height (with stand)
547.5 mm
Height (without stand)
403.5 mm
Height adjustment
Yes
Horizontal scan range
30 - 112 kHz
Low Blue Light technology
Yes
Manufacturer warranty
5 years (for details and eligible countries please check the Warranty section of our website)
Market positioning
Business
Maximum refresh rate
75 Hz
Native aspect ratio
16:9
NTSC coverage (typical)
72%
Number of downstream ports
4
Number of speakers
2
On Screen Display (OSD)
Yes
On Screen Display (OSD) languages
Czech, German, English, Spanish, French, Italian, Japanese, Dutch, Polish, Russian, Ukrainian
Package depth
142 mm
Package height
447 mm
Package type
Box
Package weight
7.8 kg
Package width
691 mm
Packaging content
quick start guide, safety guide
Panel mounting interface
100 x 100 mm
Panel type
IPS
Pivot
Yes
Pixel pitch
0.233 x 0.233 mm
Power cable length
1.45 m
Power consumption (off)
0.3 W
Power consumption (standby)
0.5 W
Power consumption (typical)
16 W
Power supply type
Internal
Product colour
Black
Response time
1 ms
Response time (MPRT)
1 ms
RMS rated power
4 W
Screen shape
Flat
sRGB coverage (typical)
100%
Sustainability certificates
ErP, TCO
Swivel angle range
-60 - 60°
Swivelling
Yes
Tilt adjustment
Yes
Tilt angle range
5 - 23°
Touchscreen
No
USB cable length
1.5 m
USB hub version
3.2 Gen 1 (3.1 Gen 1)
USB Type-A downstream ports quantity
2
USB Type-C downstream ports quantity
2
USB upstream port type
USB Type-A, USB Type-C
User controls
picture adjust (brightness, contrast, ECO, ACR, OD, motion blur reduction, Adpative Sync), colour settings (i-Style colour, RGB range, colour temperature, user preset), OSD (OSD H. position, OSD V. position, OSD rotate, OSD time, OSD background, DDC/CI control, display information), language, extra1 (sharpness, video mode adjust, opening logo, power LED), Extra2 (shortcut key, FW version), input select, audio settings (volume, mute audio), reset (reset all)
VESA Adaptive Sync support
Yes
VESA mounting
Yes
Viewable size, horizontal
59.7 cm
Viewable size, vertical
33.6 cm
Viewing angle, horizontal
178°
Viewing angle, vertical
178°
Wall mountable
Yes
Weight
5.4 kg
Weight (with stand)
5.4 kg
Width
613 mm
Width (with stand)
613 mm
Width (without stand)
613 mm

Document

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Energy label

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PDF

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Manual

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Leaflet

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Energy label

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Price history over the last 6 months
iiyama ProLite XB2797QSU-B1 computer monitor 68.6 cm (27 inch) 2560 x 1440 pixels Quad HD LED Black
Current
R6,046
Lowest
R3,541
Highest
R12,244
Change 24H
-R238   -4%
Week
+R2,499   +70%
Month
+R2,379   +65%

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