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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Monitor Samsung S32FG810SU 32 inch OLED 2160 x 3840 4K UHD, 0.03 ms, 178° viewing, VESA, height-adjustable, silver

Monitor Samsung S32FG810SU 32 inch OLED 2160 x 3840 4K UHD, 0.03 ms, 178° viewing, VESA, height-adjustable, silver
Monitor Samsung S32FG810SU 32 inch OLED 2160 x 3840 4K UHD, 0.03 ms, 178° viewing, VESA, height-adjustable, silver
Monitor Samsung S32FG810SU 32 inch OLED 2160 x 3840 4K UHD, 0.03 ms, 178° viewing, VESA, height-adjustable, silver
Monitor Samsung S32FG810SU 32 inch OLED 2160 x 3840 4K UHD, 0.03 ms, 178° viewing, VESA, height-adjustable, silver
Monitor Samsung S32FG810SU 32 inch OLED 2160 x 3840 4K UHD, 0.03 ms, 178° viewing, VESA, height-adjustable, silver
Monitor Samsung S32FG810SU 32 inch OLED 2160 x 3840 4K UHD, 0.03 ms, 178° viewing, VESA, height-adjustable, silver
Monitor Samsung S32FG810SU 32 inch OLED 2160 x 3840 4K UHD, 0.03 ms, 178° viewing, VESA, height-adjustable, silver
Monitor Samsung S32FG810SU 32 inch OLED 2160 x 3840 4K UHD, 0.03 ms, 178° viewing, VESA, height-adjustable, silver
Monitor Samsung S32FG810SU 32 inch OLED 2160 x 3840 4K UHD, 0.03 ms, 178° viewing, VESA, height-adjustable, silver
Monitor Samsung S32FG810SU 32 inch OLED 2160 x 3840 4K UHD, 0.03 ms, 178° viewing, VESA, height-adjustable, silver
Monitor Samsung S32FG810SU 32 inch OLED 2160 x 3840 4K UHD, 0.03 ms, 178° viewing, VESA, height-adjustable, silver
Monitor Samsung S32FG810SU 32 inch OLED 2160 x 3840 4K UHD, 0.03 ms, 178° viewing, VESA, height-adjustable, silver
Monitor Samsung S32FG810SU 32 inch OLED 2160 x 3840 4K UHD, 0.03 ms, 178° viewing, VESA, height-adjustable, silver
Monitor Samsung S32FG810SU 32 inch OLED 2160 x 3840 4K UHD, 0.03 ms, 178° viewing, VESA, height-adjustable, silver
Monitor Samsung S32FG810SU 32 inch OLED 2160 x 3840 4K UHD, 0.03 ms, 178° viewing, VESA, height-adjustable, silver
Monitor Samsung S32FG810SU 32 inch OLED 2160 x 3840 4K UHD, 0.03 ms, 178° viewing, VESA, height-adjustable, silver
Monitor Samsung S32FG810SU 32 inch OLED 2160 x 3840 4K UHD, 0.03 ms, 178° viewing, VESA, height-adjustable, silver
Monitor Samsung S32FG810SU 32 inch OLED 2160 x 3840 4K UHD, 0.03 ms, 178° viewing, VESA, height-adjustable, silver
Monitor Samsung S32FG810SU 32 inch OLED 2160 x 3840 4K UHD, 0.03 ms, 178° viewing, VESA, height-adjustable, silver
Monitor Samsung S32FG810SU 32 inch OLED 2160 x 3840 4K UHD, 0.03 ms, 178° viewing, VESA, height-adjustable, silver
Monitor Samsung S32FG810SU 32 inch OLED 2160 x 3840 4K UHD, 0.03 ms, 178° viewing, VESA, height-adjustable, silver
Monitor Samsung S32FG810SU 32 inch OLED 2160 x 3840 4K UHD, 0.03 ms, 178° viewing, VESA, height-adjustable, silver
Monitor Samsung S32FG810SU 32 inch OLED 2160 x 3840 4K UHD, 0.03 ms, 178° viewing, VESA, height-adjustable, silver
Monitor Samsung S32FG810SU 32 inch OLED 2160 x 3840 4K UHD, 0.03 ms, 178° viewing, VESA, height-adjustable, silver
Monitor Samsung S32FG810SU 32 inch OLED 2160 x 3840 4K UHD, 0.03 ms, 178° viewing, VESA, height-adjustable, silver
Monitor Samsung S32FG810SU 32 inch OLED 2160 x 3840 4K UHD, 0.03 ms, 178° viewing, VESA, height-adjustable, silver
Monitor Samsung S32FG810SU 32 inch OLED 2160 x 3840 4K UHD, 0.03 ms, 178° viewing, VESA, height-adjustable, silver
Monitor Samsung S32FG810SU 32 inch OLED 2160 x 3840 4K UHD, 0.03 ms, 178° viewing, VESA, height-adjustable, silver
Monitor Samsung S32FG810SU 32 inch OLED 2160 x 3840 4K UHD, 0.03 ms, 178° viewing, VESA, height-adjustable, silver
Monitor Samsung S32FG810SU 32 inch OLED 2160 x 3840 4K UHD, 0.03 ms, 178° viewing, VESA, height-adjustable, silver
Monitor Samsung S32FG810SU 32 inch OLED 2160 x 3840 4K UHD, 0.03 ms, 178° viewing, VESA, height-adjustable, silver
Monitor Samsung S32FG810SU 32 inch OLED 2160 x 3840 4K UHD, 0.03 ms, 178° viewing, VESA, height-adjustable, silver
Monitor Samsung S32FG810SU 32 inch OLED 2160 x 3840 4K UHD, 0.03 ms, 178° viewing, VESA, height-adjustable, silver
36 mo.
Monitor Samsung S32FG810SU 32 inch OLED 2160 x 3840 4K UHD, 0.03 ms, 178° viewing, VESA, height-adjustable, silver
Monitor Samsung S32FG810SU 32 inch OLED 2160 x 3840 4K UHD, 0.03 ms, 178° viewing, VESA, height-adjustable, silver
Monitor Samsung S32FG810SU 32 inch OLED 2160 x 3840 4K UHD, 0.03 ms, 178° viewing, VESA, height-adjustable, silver
Monitor Samsung S32FG810SU 32 inch OLED 2160 x 3840 4K UHD, 0.03 ms, 178° viewing, VESA, height-adjustable, silver
Monitor Samsung S32FG810SU 32 inch OLED 2160 x 3840 4K UHD, 0.03 ms, 178° viewing, VESA, height-adjustable, silver
Monitor Samsung S32FG810SU 32 inch OLED 2160 x 3840 4K UHD, 0.03 ms, 178° viewing, VESA, height-adjustable, silver
Monitor Samsung S32FG810SU 32 inch OLED 2160 x 3840 4K UHD, 0.03 ms, 178° viewing, VESA, height-adjustable, silver
Monitor Samsung S32FG810SU 32 inch OLED 2160 x 3840 4K UHD, 0.03 ms, 178° viewing, VESA, height-adjustable, silver
Monitor Samsung S32FG810SU 32 inch OLED 2160 x 3840 4K UHD, 0.03 ms, 178° viewing, VESA, height-adjustable, silver
Monitor Samsung S32FG810SU 32 inch OLED 2160 x 3840 4K UHD, 0.03 ms, 178° viewing, VESA, height-adjustable, silver
Monitor Samsung S32FG810SU 32 inch OLED 2160 x 3840 4K UHD, 0.03 ms, 178° viewing, VESA, height-adjustable, silver
Monitor Samsung S32FG810SU 32 inch OLED 2160 x 3840 4K UHD, 0.03 ms, 178° viewing, VESA, height-adjustable, silver
Monitor Samsung S32FG810SU 32 inch OLED 2160 x 3840 4K UHD, 0.03 ms, 178° viewing, VESA, height-adjustable, silver
Monitor Samsung S32FG810SU 32 inch OLED 2160 x 3840 4K UHD, 0.03 ms, 178° viewing, VESA, height-adjustable, silver
Monitor Samsung S32FG810SU 32 inch OLED 2160 x 3840 4K UHD, 0.03 ms, 178° viewing, VESA, height-adjustable, silver
Monitor Samsung S32FG810SU 32 inch OLED 2160 x 3840 4K UHD, 0.03 ms, 178° viewing, VESA, height-adjustable, silver
Monitor Samsung S32FG810SU 32 inch OLED 2160 x 3840 4K UHD, 0.03 ms, 178° viewing, VESA, height-adjustable, silver
Monitor Samsung S32FG810SU 32 inch OLED 2160 x 3840 4K UHD, 0.03 ms, 178° viewing, VESA, height-adjustable, silver
Monitor Samsung S32FG810SU 32 inch OLED 2160 x 3840 4K UHD, 0.03 ms, 178° viewing, VESA, height-adjustable, silver
Monitor Samsung S32FG810SU 32 inch OLED 2160 x 3840 4K UHD, 0.03 ms, 178° viewing, VESA, height-adjustable, silver
Monitor Samsung S32FG810SU 32 inch OLED 2160 x 3840 4K UHD, 0.03 ms, 178° viewing, VESA, height-adjustable, silver
Monitor Samsung S32FG810SU 32 inch OLED 2160 x 3840 4K UHD, 0.03 ms, 178° viewing, VESA, height-adjustable, silver
Monitor Samsung S32FG810SU 32 inch OLED 2160 x 3840 4K UHD, 0.03 ms, 178° viewing, VESA, height-adjustable, silver
Monitor Samsung S32FG810SU 32 inch OLED 2160 x 3840 4K UHD, 0.03 ms, 178° viewing, VESA, height-adjustable, silver
Monitor Samsung S32FG810SU 32 inch OLED 2160 x 3840 4K UHD, 0.03 ms, 178° viewing, VESA, height-adjustable, silver
Monitor Samsung S32FG810SU 32 inch OLED 2160 x 3840 4K UHD, 0.03 ms, 178° viewing, VESA, height-adjustable, silver
Monitor Samsung S32FG810SU 32 inch OLED 2160 x 3840 4K UHD, 0.03 ms, 178° viewing, VESA, height-adjustable, silver
Monitor Samsung S32FG810SU 32 inch OLED 2160 x 3840 4K UHD, 0.03 ms, 178° viewing, VESA, height-adjustable, silver
Monitor Samsung S32FG810SU 32 inch OLED 2160 x 3840 4K UHD, 0.03 ms, 178° viewing, VESA, height-adjustable, silver
Monitor Samsung S32FG810SU 32 inch OLED 2160 x 3840 4K UHD, 0.03 ms, 178° viewing, VESA, height-adjustable, silver
Monitor Samsung S32FG810SU 32 inch OLED 2160 x 3840 4K UHD, 0.03 ms, 178° viewing, VESA, height-adjustable, silver
Monitor Samsung S32FG810SU 32 inch OLED 2160 x 3840 4K UHD, 0.03 ms, 178° viewing, VESA, height-adjustable, silver
Monitor Samsung S32FG810SU 32 inch OLED 2160 x 3840 4K UHD, 0.03 ms, 178° viewing, VESA, height-adjustable, silver
0 reviews • Write a review
R20,593
+R51 Reward
The Samsung S32FG810SU is a 32" OLED monitor with 4K Ultra HD resolution (2160 x 3840) and a 16:9 native aspect ratio. The panel delivers deep contrast and a rapid 0.03 ms response time. The flat silver design supports VESA mounting and height adjustment, and the display is suitable for desktop use ... Read More
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Stock 5 Code 4404 Brand SAMSUNG Model LS32FG810SUXEN Warranty 3 Years

Shipping & Returns

Estimated delivery Tuesday, September 29
You will be kept updated through our detailed tracking system
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The Samsung S32FG810SU is a 32" OLED monitor with 4K Ultra HD resolution (2160 x 3840) and a 16:9 native aspect ratio. The panel delivers deep contrast and a rapid 0.03 ms response time. The flat silver design supports VESA mounting and height adjustment, and the display is suitable for desktop use where high detail and fast pixel response are required.

Advantages

The OLED panel provides a very high contrast ratio and true blacks, while the 4K resolution yields sharp image detail. A 0.03 ms response time helps reduce motion blur in fast-moving content. The monitor includes VESA compatibility and an adjustable stand for flexible installation and ergonomic positioning.

Suitable for

  • Photo and video editing where accurate contrast and high resolution are needed
  • Graphics and design work requiring precise detail
  • Office and productivity tasks with large desktop space
  • Fast-paced content and multimedia playback that benefit from low response time

Key specifications

  • Display diagonal: 32 inches
  • Resolution: 2160 x 3840 (4K Ultra HD)
  • Display technology: OLED
  • Aspect ratio: 16:9
  • Response time: 0.03 ms
  • Contrast ratio (typical): 1,000,000:1
  • Brightness (typical): 260 cd/m²
  • Screen shape: Flat
  • Maximum refresh rate: 240 Hz
  • Video inputs: 2× HDMI, 1× DisplayPort
  • VESA mounting: Yes
  • Built-in speakers: No
  • Colour: Silver
  • Energy efficiency class: G (SDR/HDR)
  • Energy consumption per 1000 h: 38 kWh (SDR), 46 kWh (HDR)

How to use

Position the monitor on a stable desk or mount it using a compatible VESA arm. Connect a source device via HDMI or DisplayPort and adjust display settings through the on-screen menu to match your workflow (resolution, refresh rate, color profile). Use the height adjustment to set eye level for comfortable viewing and reduce glare by tilting the screen as needed.

Recommendations

For color-critical work, calibrate the display with a hardware colorimeter and select an appropriate color profile. When using high refresh rates, ensure your graphics card and cable support the chosen refresh rate and resolution.
Key Highlights
  • Photo and video editing where accurate contrast and high resolution are needed
  • Graphics and design work requiring precise detail
  • Office and productivity tasks with large desktop space
  • Fast-paced content and multimedia playback that benefit from low response time
  • Display diagonal: 32 inches
  • Resolution: 2160 x 3840 (4K Ultra HD)
  • Display technology: OLED
  • Aspect ratio: 16:9
  • Response time: 0.03 ms
  • Contrast ratio (typical): 1,000,000:1
  • Brightness (typical): 260 cd/m²
  • Screen shape: Flat
  • Maximum refresh rate: 240 Hz
  • Video inputs: 2× HDMI, 1× DisplayPort
  • VESA mounting: Yes
  • Built-in speakers: No
  • Colour: Silver
  • Energy efficiency class: G (SDR/HDR)
  • Energy consumption per 1000 h: 38 kWh (SDR), 46 kWh (HDR)
Specifications
AC input voltage
100 - 240 V
Adjustable height (max)
12 cm
AMD FreeSync
Yes
AMD FreeSync type
FreeSync Premium Pro
Brand specific technologies
Black Equalizer
Built-in camera
No
Built-in microphone
No
Built-in speaker(s)
No
Built-in USB hub
Yes
Cables included
AC, DisplayPort, HDMI
Colour gamut
99%
Colour gamut standard
DCI-P3
Contrast ratio (typical)
1000000:1
Depth (with stand)
263.5 mm
Depth (without stand)
49.2 mm
Digital signal format system
Not supported
Display brightness (typical)
260 cd/m²
Display diagonal
81.3 cm (32")
Display diagonal (metric)
80 cm
Display number of colours
1 billion colours
Display resolution
2160 x 3840 pixels
Display technology
OLED
DisplayPort out version
1.4
DisplayPorts quantity
1
Energy consumption (HDR) per 1000 hours
46 kWh
Energy consumption (SDR) per 1000 hours
38 kWh
Energy efficiency class (HDR)
G
Energy efficiency class (SDR)
G
Energy efficiency scale
A to G
Ethernet LAN
No
Feet colour
Silver
Flicker-free technology
Yes
Game features
Super Arena Gaming UX, Ultrawide GameView
HD type
4K Ultra HD
HDCP
Yes
HDCP version
2.2
HDMI
Yes
HDMI ports quantity
2
HDMI version
2.1
Headphone out
Yes
Height (with stand)
584.6 mm
Height (without stand)
414.7 mm
Height adjustment
Yes
High Dynamic Range (HDR) supported
Yes
High Dynamic Range (HDR) technology
High Dynamic Range 10+ Gaming (HDR10 Plus Gaming)
LED backlight
No
Market positioning
Gaming
Maximum refresh rate
240 Hz
Mini DisplayPorts quantity
0
Native aspect ratio
16:9
Number of USB Type-B upstream ports quantity
1
NVIDIA G-SYNC
Yes
NVIDIA G-SYNC type
G-SYNC Compatible
On Screen Display (OSD)
No
Operating relative humidity (H-H)
10 - 80%
Operating temperature (T-T)
10 - 40 °C
Package depth
530 mm
Package height
200 mm
Package type
Box
Package weight
12 kg
Package width
815 mm
Panel mounting interface
100 x 100 mm
Panel type
OLED
Picture-in-Picture
Yes
Pivot
Yes
Pivot angle
-30 - 30°
Power cable length
1.5 m
Power consumption (max)
180 W
Power consumption (off)
0.3 W
Power consumption (standby)
0.5 W
Power consumption (typical)
38.4 W
Power supply type
External
Product colour
Silver
Response time
0.03 ms
Response time measurement type
GTG (Gray to Gray)
Screen shape
Flat
Swivel angle range
-92 - 92°
Swivelling
Yes
Tilt adjustment
Yes
Tilt angle range
-2 - 25°
Touchscreen
No
USB hub version
3.2 Gen 1 (3.1 Gen 1)
USB Type-A downstream ports quantity
2
VESA mounting
Yes
VGA (D-Sub) ports quantity
0
Viewable size, horizontal
69.9 cm
Viewable size, vertical
39.5 cm
Viewing angle, horizontal
178°
Viewing angle, vertical
178°
Wall mountable
Yes
Warranty period
2 year(s)
Weight (with stand)
8.4 kg
Weight (without stand)
5.3 kg
Wi-Fi
No
Width (with stand)
719.7 mm
Width (without stand)
719.7 mm

Energy label

Open Energy label

Leaflet

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Price history over the last 6 months
Monitor Samsung S32FG810SU 32 inch OLED 2160 x 3840 4K UHD, 0.03 ms, 178° viewing, VESA, height-adjustable, silver
Current
R20,593
Lowest
R12,651
Highest
R21,538
Change 24H
+R7,646   +59%
Week
+R7,848   +62%
Month
+R7,943   +63%

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