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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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HyperX Cloud Earbuds II RED

HyperX Cloud Earbuds II RED
HyperX Cloud Earbuds II RED
HyperX Cloud Earbuds II RED
HyperX Cloud Earbuds II RED
HyperX Cloud Earbuds II RED
HyperX Cloud Earbuds II RED
HyperX Cloud Earbuds II RED
HyperX Cloud Earbuds II RED
HyperX Cloud Earbuds II RED
HyperX Cloud Earbuds II RED
HyperX Cloud Earbuds II RED
HyperX Cloud Earbuds II RED
HyperX Cloud Earbuds II RED
HyperX Cloud Earbuds II RED
HyperX Cloud Earbuds II RED
HyperX Cloud Earbuds II RED
HyperX Cloud Earbuds II RED
HyperX Cloud Earbuds II RED
HyperX Cloud Earbuds II RED
HyperX Cloud Earbuds II RED
HyperX Cloud Earbuds II RED
HyperX Cloud Earbuds II RED
HyperX Cloud Earbuds II RED
HyperX Cloud Earbuds II RED
HyperX Cloud Earbuds II RED
HyperX Cloud Earbuds II RED
HyperX Cloud Earbuds II RED
HyperX Cloud Earbuds II RED
HyperX Cloud Earbuds II RED
HyperX Cloud Earbuds II RED
HyperX Cloud Earbuds II RED
HyperX Cloud Earbuds II RED
0 reviews • Write a review
R1,141
+R3 Reward
Comfortable mobile gaming audio.You don’t have to wear a headset to take your gaming seriously. If you demand quality audio and convenient portability, the HyperX Cloud Earbuds II have got you covered. With 14mm drivers optimized for mobile audio, you’ll have a great listening experience whether you... Read More
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Stock 6 Code 1714046 Brand HYPERX Model 705L8AA Warranty 2 Years

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Estimated delivery Wednesday, October 21
You will be kept updated through our detailed tracking system
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Comfortable mobile gaming audio.
You don’t have to wear a headset to take your gaming seriously. If you demand quality audio and convenient portability, the HyperX Cloud Earbuds II have got you covered. With 14mm drivers optimized for mobile audio, you’ll have a great listening experience whether you’re gaming, watching videos, or listening to a good audiobook or podcast. 4 sets of redesigned ear tips will help ensure you get the right fit for your ear. The Cloud Earbuds II also feature a low-profile 90° cable to help you avoid snags, as well as a helpful hard carrying case. For busy multitaskers, the built-in microphone allows you quickly swap from mobile gaming to answering phone calls with a touch of the multi-function[3] button. These versatile earbuds are compatible with PC[1], Nintendo Switch, Steam Deck™, and mobile devices[2] that use a 3.5mm connection.

Optimized for gaming and audio on the go

With immersive sound delivered by 14mm drivers, the Cloud Earbuds II are designed to enhance your listening experience, whether you’re gaming, watching streams, or listening to a good book.

4 included ear tip sizes – Find your ideal fit

With 4 sizes of our redesigned ear tips ranging from large to extra small, you should have no problem finding the perfect fit for your ears.

Hard shell case for easy portability and storage

The convenient carrying case makes it easy to pack and protect your earbuds.
Key Highlights
  • With immersive sound delivered by 14mm drivers, the Cloud Earbuds II are designed to enhance your listening experience, whether you’re gaming, watching streams, or listening to a good book.
  • With 4 sizes of our redesigned ear tips ranging from large to extra small, you should have no problem finding the perfect fit for your ears.
  • The convenient carrying case makes it easy to pack and protect your earbuds.
  • With a flat plug that resists twisting and tangling, and a low-profile angled plug, the Cloud Earbuds II deftly address most of the major hassles of wired earbuds.
  • Take calls or take command of your squad with the crystal-clear microphone. The multifunction<sup>[3]</sup> button will allow you to quickly respond to a phone call or control your media on supported devices.
  • The Cloud Earbuds II are compatible with PC<sup>[1]</sup>, Steam Deck, Nintendo Switch, and mobile devices<sup>[2]</sup> that use a 3.5mm connection.
Specifications
Box contents
Cloud Earbuds II, Hard Carrying Case, Quick Start Guide
Colour name
Red
Compatibility
PC, Mobile, Nintendo Switch
Country of origin
China
General Product Safety Regulation (GPSR) URL
https://kaas.hpcloud.hp.com/pdf-public/pdf_8666243_en-US-1.pdf https://row.hyperx.com/pages/limited-warranty-statement
Noise canceling
Yes
Noise canceling type
Active
Total carbon footprint (kg of CO2e)
10
UNSPSC-code
52161554
Weight
20 g

Leaflet

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Price history over the last 6 months
HyperX Cloud Earbuds II RED
Current
R1,141
Lowest
R1,030
Highest
R1,141
Change 24H
+R45   +4%
Week
+R49   +4%
Month
+R102   +10%

Independent reviews by tech media

gamingtrend.com
8.5/10

Verdict: The HyperX Cloud Earbuds II are high-quality, wired earbuds designed for mobile gaming. They are compatible with any device with a plug-in, and are made with excellent materials, including a tangle-free, durable cable, and come with a hard shell carrying...

Pros
  • high-quality, wired earbuds, made with excellent materials, deliver top-notch audio
Cons
  • silicone ear tips design could be tweaked to help them stay put
Read the full review at gamingtrend.com →

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