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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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GIGABYTE B550M GAMING X WIFI6 Motherboard - AMD Ryzen 5000 CPUs, 5+3 Phases VRM, up to 3200MHz DDR4, 1xPCIe 4.0 + 1xPCIe 3.0 M.2, Wi-Fi 6, 1GbE LAN, USB 3.2 Gen 1

GIGABYTE B550M GAMING X WIFI6 Motherboard - AMD Ryzen 5000 CPUs, 5+3 Phases VRM, up to 3200MHz DDR4, 1xPCIe 4.0 + 1xPCIe 3.0 M.2, Wi-Fi 6, 1GbE LAN, USB 3.2 Gen 1
GIGABYTE B550M GAMING X WIFI6 Motherboard - AMD Ryzen 5000 CPUs, 5+3 Phases VRM, up to 3200MHz DDR4, 1xPCIe 4.0 + 1xPCIe 3.0 M.2, Wi-Fi 6, 1GbE LAN, USB 3.2 Gen 1
GIGABYTE B550M GAMING X WIFI6 Motherboard - AMD Ryzen 5000 CPUs, 5+3 Phases VRM, up to 3200MHz DDR4, 1xPCIe 4.0 + 1xPCIe 3.0 M.2, Wi-Fi 6, 1GbE LAN, USB 3.2 Gen 1
GIGABYTE B550M GAMING X WIFI6 Motherboard - AMD Ryzen 5000 CPUs, 5+3 Phases VRM, up to 3200MHz DDR4, 1xPCIe 4.0 + 1xPCIe 3.0 M.2, Wi-Fi 6, 1GbE LAN, USB 3.2 Gen 1
36 mo.
GIGABYTE B550M GAMING X WIFI6 Motherboard - AMD Ryzen 5000 CPUs, 5+3 Phases VRM, up to 3200MHz DDR4, 1xPCIe 4.0 + 1xPCIe 3.0 M.2, Wi-Fi 6, 1GbE LAN, USB 3.2 Gen 1
GIGABYTE B550M GAMING X WIFI6 Motherboard - AMD Ryzen 5000 CPUs, 5+3 Phases VRM, up to 3200MHz DDR4, 1xPCIe 4.0 + 1xPCIe 3.0 M.2, Wi-Fi 6, 1GbE LAN, USB 3.2 Gen 1
GIGABYTE B550M GAMING X WIFI6 Motherboard - AMD Ryzen 5000 CPUs, 5+3 Phases VRM, up to 3200MHz DDR4, 1xPCIe 4.0 + 1xPCIe 3.0 M.2, Wi-Fi 6, 1GbE LAN, USB 3.2 Gen 1
GIGABYTE B550M GAMING X WIFI6 Motherboard - AMD Ryzen 5000 CPUs, 5+3 Phases VRM, up to 3200MHz DDR4, 1xPCIe 4.0 + 1xPCIe 3.0 M.2, Wi-Fi 6, 1GbE LAN, USB 3.2 Gen 1
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R2,491
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Elevate your computing experience with GIGABYTE's renowned motherboard series: AORUS, AERO, and GIGABYTE. Featuring innovative designs and advanced features, these boards offer exceptional performance and reliability. Whether you're a gamer, content creator, or professional, our series cater to your... Read More
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Stock 25 Code 111505 Brand GIGABYTE Model B550M GAMING X WIFI6 Warranty 3 Years

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Estimated delivery Wednesday, October 28
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Elevate your computing experience with GIGABYTE's renowned motherboard series: AORUS, AERO, and GIGABYTE. Featuring innovative designs and advanced features, these boards offer exceptional performance and reliability. Whether you're a gamer, content creator, or professional, our series cater to your needs, ensuring uncompromising quality and cutting-edge

GIGABYTE B550M GAMING X WIFI6 Motherboard - AMD Ryzen 5000 CPUs, 5+3 Phases VRM, up to 3200MHz DDR4, 1xPCIe 4.0 + 1xPCIe 3.0 M.2, Wi-Fi 6, 1GbE LAN, USB 3.2 Gen 1. Processor manufacturer: AMD, Processor socket: Socket AM4, Compatible processor series: AMD Ryzen 3000 Series, AMD Ryzen 4000 Series, AMD Ryzen 5000 Series. Supported memory types: DDR4-SDRAM, Maximum internal memory: 128 GB, Memory slots type: DIMM. Supported storage drive interfaces: M.2, PCI Express 3.0, PCI Express 4.0, SATA III, Supported storage drive types: HDD & SSD, RAID levels: 0, 1, 10. Maximum resolution: 5120 x 2880 pixels. Ethernet interface type: Gigabit Ethernet, LAN controller: Realtek RTL8111H, Top Wi-Fi standard: Wi-Fi 6 (802.11ax)

Key Highlights
  • AMD Socket AM4 : Supports AMD Ryzen 5000 / 4000 / 3000 Series Processors
  • Digital twin 5+3 phases VRM solution
  • Dual Channel DDR: 4*DIMMs
  • WIFI EZ-Plug: Quick and easy design for Wi-Fi antenna installation
  • EZ-Latch: PCIe slots with Quick Release Design
  • Ultra-Fast Storage: 2*M.2 slots, including PCIe 4.0 x1
  • Efficient Thermal: VRM Thermal Armor Advanced
  • Fast Networking: GbE LAN & Wi-Fi 6
  • Extended Connectivity: HDMI, Displayport
  • PCIe UD Slot: PCIe 4.0 x16 slots with 10X strength for graphics card & Better Heat dissipation effect
  • AMD Socket AM4 AMD Ryzen 3000 Series, AMD Ryzen 4000 Series, AMD Ryzen 5000 Series
  • PC micro ATX AMD B550 Realtek ALC1220-VB 7.1 channels
  • DDR4-SDRAM 4 DIMM Maximum internal memory: 128 GB
  • HDD & SSD M.2, PCI Express 3.0, PCI Express 4.0, SATA III RAID support Number of storage drives supported: 6
  • BIOS type: UEFI AMI 128 Mbit ACPI version: 5.0 Clear CMOS jumper
  • Gigabit Ethernet Wi-Fi Wi-Fi 6 (802.11ax) Bluetooth 5.3
Specifications
1st M.2 highest PCI Express generation
4.0
1st M.2 largest key size
2280
2nd M.2 highest PCI Express generation
3.0
2nd M.2 largest key size
2280
ACPI version
5.0
Antenna included
Yes
ATX Power connector (24-pin)
Yes
Audio chip
Realtek ALC1220-VB
Audio output channels
7.1 channels
Batteries included
Yes
Battery technology
Lithium-Manganese Dioxide (LiMnO2)
Battery type
CR2032
Battery weight
3 g
BIOS memory size
128 Mbit
BIOS type
UEFI AMI
Bluetooth
Yes
Bluetooth version
5.3
Bundled software
Norton® Internet Security (OEM version) LAN bandwidth management software
Clear CMOS jumper
Yes
Compatible processor series
AMD Ryzen 3000 Series, AMD Ryzen 4000 Series, AMD Ryzen 5000 Series
Component for
PC
Cooling type
Passive
CPU fan connector
Yes
Depth
244 mm
Desktop Management Interface (DMI) version
2.7
DirectX version
12.0
DisplayPort version
1.4
DisplayPorts quantity
1
DVI-D ports quantity
0
ECC сompatibility
ECC & Non-ECC
EPS power connector (8-pin)
Yes
Ethernet interface type
Gigabit Ethernet
Ethernet LAN
Yes
Ethernet LAN (RJ-45) ports
1
Front panel audio connector
Yes
Front panel connector
Yes
HDCP
Yes
HDMI ports quantity
1
HDMI version
2.1
Headphone outputs
1
Height
35 mm
LAN controller
Realtek RTL8111H
Line-in
Yes
Lithium weight per battery
0.07 g
Maximum internal memory
128 GB
Maximum internal memory per slot
32 GB
Maximum resolution
5120 x 2880 pixels
Memory channels
Dual-channel
Memory slots type
DIMM
Microphone in
Yes
Motherboard chipset
AMD B550
Motherboard chipset family
AMD
Motherboard form factor
micro ATX
mSATA ports quantity
0
Number of battery cells
1
Number of chassis fan connectors
2
Number of CPU fan connectors
1
Number of EPS power connectors (8-pin)
1
Number of HDDs supported
4
Number of M.2 (M) slots
2
Number of memory slots
4
Number of RGB LED pin headers
5
Number of SATA connectors
0
Number of SATA II connectors
0
Number of SATA III connectors
4
Number of storage drives supported
6
On-board graphics card
No
Package depth
268 mm
Package height
68 mm
Package weight
1.24 kg
Package width
270 mm
Parallel processing technology support
Not supported
PC health monitoring
Fan, Temperature, Voltage
PCI Express x1 (Gen 3.x) slots
1
PCI Express x16 (Gen 3.x) slots
1
PCI Express x16 (Gen 4.x) slots
1
Power source type
ATX
Processor manufacturer
AMD
Processor socket
Socket AM4
Product colour
Dark brown
Products per shipping (inner) case
1 pc(s)
PS/2 ports quantity
1
RAID levels
0, 1, 10
RAID support
Yes
RGB LED pin header
Yes
Screws included
Yes
Serial port headers
1
Supported memory clock speed (max)
3200 MHz
Supported memory clock speeds
2133,2400,2667,2933,3200 MHz
Supported memory types
DDR4-SDRAM
Supported processor sockets
Socket AM4
Supported storage drive interfaces
M.2, PCI Express 3.0, PCI Express 4.0, SATA III
Supported storage drive types
HDD & SSD
System Management BIOS (SMBIOS) version
2.7
Top Wi-Fi standard
Wi-Fi 6 (802.11ax)
TPM connector
Yes
Unbuffered memory
Yes
USB 2.0 connectors
1
USB 2.0 ports quantity
2
USB 3.2 Gen 1 (3.1 Gen 1) connectors
2
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
4
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
0
USB 3.2 Gen 2 (3.1 Gen 2) connectors
0
USB 3.2 Gen 2 (3.1 Gen 2) Type-A ports quantity
0
USB 3.2 Gen 2 (3.1 Gen 2) Type-C ports quantity
0
VGA (D-Sub) ports quantity
0
Warranty period
3 year(s)
Weight
1.14 kg
Wi-Fi
Yes
Wi-Fi standards
802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac), Wi-Fi 6 (802.11ax)
Width
244 mm
WiFi-AP antenna jack
2
Windows operating systems supported
Windows 10 x64, Windows 11 x64
WLAN controller model
Realtek RTL8851BE

Manual

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Leaflet

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Price history over the last 6 months
GIGABYTE B550M GAMING X WIFI6 Motherboard - AMD Ryzen 5000 CPUs, 5+3 Phases VRM, up to 3200MHz DDR4, 1xPCIe 4.0 + 1xPCIe 3.0 M.2, Wi-Fi 6, 1GbE LAN, USB 3.2 Gen 1
Current
R2,491
Lowest
R2,169
Highest
R2,491
Change 24H
+R322   +15%
Week
+R248   +11%
Month
+R270   +12%

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