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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
Pay the courier with no extra fees.
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BenQ EX3210U computer monitor 81.3 cm (32 inch) 3840 x 2160 pixels 4K Ultra HD LED Black

BenQ EX3210U computer monitor 81.3 cm (32 inch) 3840 x 2160 pixels 4K Ultra HD LED Black
BenQ EX3210U computer monitor 81.3 cm (32 inch) 3840 x 2160 pixels 4K Ultra HD LED Black
BenQ EX3210U computer monitor 81.3 cm (32 inch) 3840 x 2160 pixels 4K Ultra HD LED Black
BenQ EX3210U computer monitor 81.3 cm (32 inch) 3840 x 2160 pixels 4K Ultra HD LED Black
BenQ EX3210U computer monitor 81.3 cm (32 inch) 3840 x 2160 pixels 4K Ultra HD LED Black
BenQ EX3210U computer monitor 81.3 cm (32 inch) 3840 x 2160 pixels 4K Ultra HD LED Black
BenQ EX3210U computer monitor 81.3 cm (32 inch) 3840 x 2160 pixels 4K Ultra HD LED Black
BenQ EX3210U computer monitor 81.3 cm (32 inch) 3840 x 2160 pixels 4K Ultra HD LED Black
36 mo.
BenQ EX3210U computer monitor 81.3 cm (32 inch) 3840 x 2160 pixels 4K Ultra HD LED Black
BenQ EX3210U computer monitor 81.3 cm (32 inch) 3840 x 2160 pixels 4K Ultra HD LED Black
BenQ EX3210U computer monitor 81.3 cm (32 inch) 3840 x 2160 pixels 4K Ultra HD LED Black
BenQ EX3210U computer monitor 81.3 cm (32 inch) 3840 x 2160 pixels 4K Ultra HD LED Black
BenQ EX3210U computer monitor 81.3 cm (32 inch) 3840 x 2160 pixels 4K Ultra HD LED Black
BenQ EX3210U computer monitor 81.3 cm (32 inch) 3840 x 2160 pixels 4K Ultra HD LED Black
BenQ EX3210U computer monitor 81.3 cm (32 inch) 3840 x 2160 pixels 4K Ultra HD LED Black
BenQ EX3210U computer monitor 81.3 cm (32 inch) 3840 x 2160 pixels 4K Ultra HD LED Black
0 reviews • Write a review
R16,233
+R36 Reward
Enter a gaming world with the BenQ MOBIUZ EX3210U and experience native 4K visuals at up to 144 Hz, upgraded audio and features designed for immersive play. The monitor delivers clear, vivid images and smooth, tear-free motion while offering multiple sound modes, an AI noise-cancelling microphone an... Read More
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Stock 2 Code 113917 Brand BENQ Model 9H.LKHLB.QBE Warranty 3 Years

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Estimated delivery Thursday, October 8
You will be kept updated through our detailed tracking system
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Enter a gaming world with the BenQ MOBIUZ EX3210U and experience native 4K visuals at up to 144 Hz, upgraded audio and features designed for immersive play. The monitor delivers clear, vivid images and smooth, tear-free motion while offering multiple sound modes, an AI noise-cancelling microphone and customizable light settings to match different game genres and environments.

Advantages

Stunning 4K picture quality combined with high refresh rate and tear-free performance provides detailed landscapes and responsive visuals. An enhanced audio system with Bongiovi DPS technology improves clarity, bass definition and stereo imaging. Built-in AI noise-cancelling microphone supports directional and omnidirectional modes for clear voice input. Quick OSD input mapping and Light Tuner customization let you store presets for different scenarios.

Key specifications

  • Native resolution: 4K UHD
  • Refresh rate: up to 144 Hz
  • Connectivity: HDMI 2.1
  • Audio: upgraded built-in speakers with Bongiovi DPS processing
  • Microphone: AI noise-cancelling with Private and Omnidirectional modes
  • Light Tuner: 20 color settings
  • Scenario Mapping: Quick OSD presets paired with inputs
  • Eye-care: built-in Eye-Care technology for reduced eye strain

How to use

Connect your gaming source using HDMI 2.1 to enable native 4K at up to 144 Hz. Use the on-screen display to select and save Quick OSD presets, then pair each preset with an input for automatic adjustment when switching sources. Choose the Light Tuner color setting that suits your game type and select the appropriate built-in sound mode. For voice communication, switch the AI microphone to Private Mode for directional input or Omnidirectional Mode for ambient pickup.

Recommendations

For best performance, use devices and cables that support HDMI 2.1 and set the source to output 4K at the desired refresh rate. Adjust Eye-Care settings during long sessions to reduce eye fatigue and select audio modes that enhance positional cues for competitive play.
Key Highlights
  • 32 inch 3840x2160 16:9 IPS UHD HDR White display
  • HDRi and true sound audio by treVolo deliver immersion
  • 1ms MPRT and AMD FreeSync Premium Pro for smooth gameplay
  • 81.3 cm (32") LED IPS
  • 4K Ultra HD 3840 x 2160 pixels 16:9
  • 144 Hz 2 ms 300 cd/m² 1000:1
  • AMD FreeSync Flicker-free technology
  • G 42 kWh 48 W
Specifications
AC input frequency
50 - 60
AC input voltage
100 - 240
Adjustable height (max)
100 mm
AMD FreeSync
Yes
AMD FreeSync type
FreeSync Premium Pro
Anti-glare screen
Yes
Aspect ratio
16:9
Brand specific technologies
Black Equalizer
Built-in camera
No
Built-in microphone
Yes
Built-in speaker(s)
Yes
Built-in USB hub
Yes
Cables included
AC, DisplayPort, HDMI, USB
Colour gamut
98 %
Colour gamut standard
DCI-P3
Contrast ratio (typical)
1000:1
Depth (with stand)
269.9 mm
Depth (without stand)
65.6 mm
Display brightness (typical)
300 cd/m²
Display diagonal
32 "
Display number of colours
1.07 billion colours
Display resolution
3840 x 2160
Display technology
LED
DisplayPort version
1.4
DisplayPorts quantity
1
Energy consumption (HDR) per 1000 hours
41 kWh
Energy consumption (SDR) per 1000 hours
42 kWh
Energy efficiency class (HDR)
G
Energy efficiency class (SDR)
G
Energy efficiency scale
A to G
European Product Registry for Energy Labelling (EPREL) code
1008267
Feet colour
Black, Red
Flicker-free technology
Yes
FPS counter
Yes
Harmonized System (HS) code
85285210
HD type
4K Ultra HD
HDCP
Yes
HDCP version
2.2
HDMI
Yes
HDMI ports quantity
2
HDMI version
2.1
Headphone out
Yes
Headphone outputs
1
Height (with stand)
487.4 mm
Height (without stand)
442.4 mm
Height adjustment
Yes
High Dynamic Range (HDR) supported
Yes
High Dynamic Range (HDR) technology
DisplayHDR 400, High Dynamic Range 10 (HDR10)
Low Blue Light technology
Yes
Market positioning
Gaming
Maximum refresh rate
144 Hz
Motion blur reduction
Yes
Native aspect ratio
16:9
Number of OSD languages
18
Number of speakers
2
Number of upstream ports
1
Number of USB Type-B upstream ports quantity
1
NVIDIA G-SYNC
No
On Screen Display (OSD)
Yes
On Screen Display (OSD) languages
ARA, CHI (SIMPL), CZE, DEU, DUT, ENG, ESP, FRE, HUN, ITA, JPN, KOR, POL, POR, RUM, RUS, SWE
Package depth
960 mm
Package height
208 mm
Package weight
14000 g
Package width
543 mm
Panel mounting interface
100 x 100
Panel type
IPS
Picture-in-Picture
Yes
Pixel density
138 ppi
Power consumption (max)
160 W
Power consumption (standby)
0.5 W
Power consumption (typical)
48 W
Product colour
Black
Quick start guide
Yes
Remote control included
Yes
Response time
2 ms
Response time (fast)
1 ms
RMS rated power
9 W
Screen shape
Flat
Smart modes
Cinema, Custom, Game, M-Book, RPG, ePaper
Swivel angle range
-15 - 15
Swivelling
Yes
Tilt adjustment
Yes
Tilt angle range
-5 - 15
Touchscreen
No
USB hub version
3.2 Gen 1 (3.1 Gen 1)
USB Type-A downstream ports quantity
4
USB upstream port type
USB Type-B
VESA mounting
Yes
Viewing angle, horizontal
178 °
Viewing angle, vertical
178 °
Weight (with stand)
9500 g
Weight (without stand)
6600 g
Width (with stand)
726.7 mm
Width (without stand)
726.7 mm

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Price history over the last 6 months
BenQ EX3210U computer monitor 81.3 cm (32 inch) 3840 x 2160 pixels 4K Ultra HD LED Black
Current
R16,233
Lowest
R8,144
Highest
R16,609
Change 24H
-R376   -2%
Week
+R2,288   +16%
Month
+R8,027   +98%

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