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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Shuttle Nano PC NE1010XA, Intel N 100, 8GB DDR4, 250GB M.2, 1x HDMI, 1x DP, 6x USB, 1x LAN, fanless, 24/7 permanent operation, incl. VESA

Shuttle Nano PC NE1010XA, Intel N 100, 8GB DDR4, 250GB M.2, 1x HDMI, 1x DP, 6x USB, 1x LAN, fanless, 24/7 permanent operation, incl. VESA
Shuttle Nano PC NE1010XA, Intel N 100, 8GB DDR4, 250GB M.2, 1x HDMI, 1x DP, 6x USB, 1x LAN, fanless, 24/7 permanent operation, incl. VESA
Shuttle Nano PC NE1010XA, Intel N 100, 8GB DDR4, 250GB M.2, 1x HDMI, 1x DP, 6x USB, 1x LAN, fanless, 24/7 permanent operation, incl. VESA
Shuttle Nano PC NE1010XA, Intel N 100, 8GB DDR4, 250GB M.2, 1x HDMI, 1x DP, 6x USB, 1x LAN, fanless, 24/7 permanent operation, incl. VESA
Shuttle Nano PC NE1010XA, Intel N 100, 8GB DDR4, 250GB M.2, 1x HDMI, 1x DP, 6x USB, 1x LAN, fanless, 24/7 permanent operation, incl. VESA
Shuttle Nano PC NE1010XA, Intel N 100, 8GB DDR4, 250GB M.2, 1x HDMI, 1x DP, 6x USB, 1x LAN, fanless, 24/7 permanent operation, incl. VESA
Shuttle Nano PC NE1010XA, Intel N 100, 8GB DDR4, 250GB M.2, 1x HDMI, 1x DP, 6x USB, 1x LAN, fanless, 24/7 permanent operation, incl. VESA
Shuttle Nano PC NE1010XA, Intel N 100, 8GB DDR4, 250GB M.2, 1x HDMI, 1x DP, 6x USB, 1x LAN, fanless, 24/7 permanent operation, incl. VESA
Shuttle Nano PC NE1010XA, Intel N 100, 8GB DDR4, 250GB M.2, 1x HDMI, 1x DP, 6x USB, 1x LAN, fanless, 24/7 permanent operation, incl. VESA
Shuttle Nano PC NE1010XA, Intel N 100, 8GB DDR4, 250GB M.2, 1x HDMI, 1x DP, 6x USB, 1x LAN, fanless, 24/7 permanent operation, incl. VESA
Shuttle Nano PC NE1010XA, Intel N 100, 8GB DDR4, 250GB M.2, 1x HDMI, 1x DP, 6x USB, 1x LAN, fanless, 24/7 permanent operation, incl. VESA
Shuttle Nano PC NE1010XA, Intel N 100, 8GB DDR4, 250GB M.2, 1x HDMI, 1x DP, 6x USB, 1x LAN, fanless, 24/7 permanent operation, incl. VESA
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R10,841
+R42 Reward
The Shuttle NE1010XA is a fully configured PC system in Nano form factor based on Shuttle's fanless Barebone NE10N with RAM and SSD memory, but without operation system. It comes with a powerful and efficient 12th generation Intel N100 processor, codenamed "Alder Lake-N". Despite the nano format wit... Read More
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Stock 2 Code 2399664 Brand SHUTTLE Model NE1010XA Warranty 2 Years

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Estimated delivery Thursday, October 8
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The Shuttle NE1010XA is a fully configured PC system in Nano form factor based on Shuttle's fanless Barebone NE10N with RAM and SSD memory, but without operation system. It comes with a powerful and efficient 12th generation Intel N100 processor, codenamed "Alder Lake-N". Despite the nano format with only 600 ml volume, it offers enormous connection variety and expansion options. Thus, up to two UHD displays (4K/60Hz) and up to six USB devices can be connected. This PC system is ideal for Digital Signage, POS, control, office or even multimedia

Shuttle Nano PC NE1010XA, Intel N 100, 8GB DDR4, 250GB M.2, 1x HDMI, 1x DP, 6x USB, 1x LAN, fanless, 24/7 permanent operation, incl. VESA. Processor family: Intel® N, Processor model: N100. Internal memory: 8 GB, Internal memory type: DDR4-SDRAM. Total storage capacity: 250 GB, Storage media: SSD. On-board graphics card model: Intel® UHD Graphics. Wi-Fi. Power supply: 65 W. Chassis type: Slim PC. Product type: Mini PC. Weight: 600 g. Product colour: Black

Key Highlights
  • Compact - 135 x 115 x 39 mm
  • Intel N 100 processor
  • Fanless
  • 24/7 continuous operation
  • Business Mini PC Black 65 W
  • Intel® N N100 Processor cores: 4
  • 8 GB DDR4-SDRAM 1 x 8 GB
  • 250 GB SSD
  • Intel® UHD Graphics
  • Ethernet LAN 10,100,1000 Mbit/s Wi-Fi 6 (802.11ax) Bluetooth 5.2
Specifications
Antenna design
Internal
BIOS type
UEFI AMI
Bluetooth
Yes
Bluetooth version
5.2
Cable lock slot
Yes
Cable lock slot type
Kensington
Chassis type
Slim PC
Compliance certificates
BSMI, CB, CE, Federal Communications Commission (FCC), RCM, RoHS, UKCA, VCCI, cTUVus
DC-in jack
Yes
Depth
135 mm
Discrete graphics card
No
Discrete graphics card model
Not available
Display included
No
DisplayPort version
1.4
DisplayPorts quantity
1
Ethernet LAN
Yes
Ethernet LAN (RJ-45) ports
1
Ethernet LAN data rates
10,100,1000 Mbit/s
Harmonized System (HS) code
84714900
HDMI ports quantity
1
HDMI version
2.0
Headphone outputs
1
Height
39 mm
Housing material
Plastic
Internal memory
8 GB
Internal memory type
DDR4-SDRAM
M.2 SSD size
2280 (22 x 80 mm)
Market positioning
Business
Maximum internal memory
16 GB
Memory channels
Single-channel
Memory data transfer rate
3200 MT/s
Memory layout (slots x size)
1 x 8 GB
Memory slots
1x SO-DIMM
Microphone in
Yes
Number of SSDs installed
1
Number of storage drives installed
1
On-board GPU manufacturer
Intel
On-board graphics card
Yes
On-board graphics card family
Intel® UHD Graphics
On-board graphics card model
Intel® UHD Graphics
Operating relative humidity (H-H)
10 - 90%
Operating system installed
No
Operating temperature (T-T)
0 - 40 °C
Optical drive type
No
Package weight
1.5 kg
Power supply
65 W
Power supply input frequency
50/60 Hz
Power supply input voltage
100 - 240 V
Processor boost frequency
3.4 GHz
Processor cache
6 MB
Processor cache type
Smart Cache
Processor cores
4
Processor family
Intel® N
Processor manufacturer
Intel
Processor model
N100
Processor threads
4
Product colour
Black
Product type
Mini PC
SSD capacity
250 GB
SSD form factor
M.2
SSD interface
SATA III
Storage media
SSD
Sustainability certificates
ENERGY STAR, ErP
Thunderbolt 3 ports quantity
0
Top Wi-Fi standard
Wi-Fi 6 (802.11ax)
Total SSDs capacity
250 GB
Total storage capacity
250 GB
Trusted Platform Module (TPM)
Yes
Trusted Platform Module (TPM) version
2.0
USB 2.0 ports quantity
2
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
0
USB 3.2 Gen 2 (3.1 Gen 2) Type-A ports quantity
4
USB 3.2 Gen 2 (3.1 Gen 2) Type-C ports quantity
0
VESA mounting
Yes
Volume
0.6 L
Weight
600 g
Wi-Fi
Yes
Wi-Fi standards
802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac), Wi-Fi 6 (802.11ax)
Width
115 mm
WLAN controller manufacturer
Intel
WLAN controller model
Intel Wi-Fi 6 AX200

Document

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Manual

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Leaflet

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Price history over the last 6 months
Shuttle Nano PC NE1010XA, Intel N 100, 8GB DDR4, 250GB M.2, 1x HDMI, 1x DP, 6x USB, 1x LAN, fanless, 24/7 permanent operation, incl. VESA
Current
R10,841
Lowest
R10,054
Highest
R11,045
Change 24H
+R20   +0%
Week
-R42   0%
Month
-R121   -1%

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