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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Philips 5000 series 27B2G5500/00 computer monitor 68.6 cm (27 inch) 2560 x 1440 pixels Quad HD LCD Anthracite

Philips 5000 series 27B2G5500/00 computer monitor 68.6 cm (27 inch) 2560 x 1440 pixels Quad HD LCD Anthracite
Philips 5000 series 27B2G5500/00 computer monitor 68.6 cm (27 inch) 2560 x 1440 pixels Quad HD LCD Anthracite
Philips 5000 series 27B2G5500/00 computer monitor 68.6 cm (27 inch) 2560 x 1440 pixels Quad HD LCD Anthracite
Philips 5000 series 27B2G5500/00 computer monitor 68.6 cm (27 inch) 2560 x 1440 pixels Quad HD LCD Anthracite
Philips 5000 series 27B2G5500/00 computer monitor 68.6 cm (27 inch) 2560 x 1440 pixels Quad HD LCD Anthracite
Philips 5000 series 27B2G5500/00 computer monitor 68.6 cm (27 inch) 2560 x 1440 pixels Quad HD LCD Anthracite
Philips 5000 series 27B2G5500/00 computer monitor 68.6 cm (27 inch) 2560 x 1440 pixels Quad HD LCD Anthracite
Philips 5000 series 27B2G5500/00 computer monitor 68.6 cm (27 inch) 2560 x 1440 pixels Quad HD LCD Anthracite
Philips 5000 series 27B2G5500/00 computer monitor 68.6 cm (27 inch) 2560 x 1440 pixels Quad HD LCD Anthracite
Philips 5000 series 27B2G5500/00 computer monitor 68.6 cm (27 inch) 2560 x 1440 pixels Quad HD LCD Anthracite
Philips 5000 series 27B2G5500/00 computer monitor 68.6 cm (27 inch) 2560 x 1440 pixels Quad HD LCD Anthracite
Philips 5000 series 27B2G5500/00 computer monitor 68.6 cm (27 inch) 2560 x 1440 pixels Quad HD LCD Anthracite
Philips 5000 series 27B2G5500/00 computer monitor 68.6 cm (27 inch) 2560 x 1440 pixels Quad HD LCD Anthracite
Philips 5000 series 27B2G5500/00 computer monitor 68.6 cm (27 inch) 2560 x 1440 pixels Quad HD LCD Anthracite
Philips 5000 series 27B2G5500/00 computer monitor 68.6 cm (27 inch) 2560 x 1440 pixels Quad HD LCD Anthracite
Philips 5000 series 27B2G5500/00 computer monitor 68.6 cm (27 inch) 2560 x 1440 pixels Quad HD LCD Anthracite
Philips 5000 series 27B2G5500/00 computer monitor 68.6 cm (27 inch) 2560 x 1440 pixels Quad HD LCD Anthracite
Philips 5000 series 27B2G5500/00 computer monitor 68.6 cm (27 inch) 2560 x 1440 pixels Quad HD LCD Anthracite
Philips 5000 series 27B2G5500/00 computer monitor 68.6 cm (27 inch) 2560 x 1440 pixels Quad HD LCD Anthracite
Philips 5000 series 27B2G5500/00 computer monitor 68.6 cm (27 inch) 2560 x 1440 pixels Quad HD LCD Anthracite
36 mo.
Philips 5000 series 27B2G5500/00 computer monitor 68.6 cm (27 inch) 2560 x 1440 pixels Quad HD LCD Anthracite
Philips 5000 series 27B2G5500/00 computer monitor 68.6 cm (27 inch) 2560 x 1440 pixels Quad HD LCD Anthracite
Philips 5000 series 27B2G5500/00 computer monitor 68.6 cm (27 inch) 2560 x 1440 pixels Quad HD LCD Anthracite
Philips 5000 series 27B2G5500/00 computer monitor 68.6 cm (27 inch) 2560 x 1440 pixels Quad HD LCD Anthracite
Philips 5000 series 27B2G5500/00 computer monitor 68.6 cm (27 inch) 2560 x 1440 pixels Quad HD LCD Anthracite
Philips 5000 series 27B2G5500/00 computer monitor 68.6 cm (27 inch) 2560 x 1440 pixels Quad HD LCD Anthracite
Philips 5000 series 27B2G5500/00 computer monitor 68.6 cm (27 inch) 2560 x 1440 pixels Quad HD LCD Anthracite
Philips 5000 series 27B2G5500/00 computer monitor 68.6 cm (27 inch) 2560 x 1440 pixels Quad HD LCD Anthracite
Philips 5000 series 27B2G5500/00 computer monitor 68.6 cm (27 inch) 2560 x 1440 pixels Quad HD LCD Anthracite
Philips 5000 series 27B2G5500/00 computer monitor 68.6 cm (27 inch) 2560 x 1440 pixels Quad HD LCD Anthracite
Philips 5000 series 27B2G5500/00 computer monitor 68.6 cm (27 inch) 2560 x 1440 pixels Quad HD LCD Anthracite
Philips 5000 series 27B2G5500/00 computer monitor 68.6 cm (27 inch) 2560 x 1440 pixels Quad HD LCD Anthracite
Philips 5000 series 27B2G5500/00 computer monitor 68.6 cm (27 inch) 2560 x 1440 pixels Quad HD LCD Anthracite
Philips 5000 series 27B2G5500/00 computer monitor 68.6 cm (27 inch) 2560 x 1440 pixels Quad HD LCD Anthracite
Philips 5000 series 27B2G5500/00 computer monitor 68.6 cm (27 inch) 2560 x 1440 pixels Quad HD LCD Anthracite
Philips 5000 series 27B2G5500/00 computer monitor 68.6 cm (27 inch) 2560 x 1440 pixels Quad HD LCD Anthracite
Philips 5000 series 27B2G5500/00 computer monitor 68.6 cm (27 inch) 2560 x 1440 pixels Quad HD LCD Anthracite
Philips 5000 series 27B2G5500/00 computer monitor 68.6 cm (27 inch) 2560 x 1440 pixels Quad HD LCD Anthracite
Philips 5000 series 27B2G5500/00 computer monitor 68.6 cm (27 inch) 2560 x 1440 pixels Quad HD LCD Anthracite
Philips 5000 series 27B2G5500/00 computer monitor 68.6 cm (27 inch) 2560 x 1440 pixels Quad HD LCD Anthracite
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R7,851
+R17 Reward
This monitor is built for energy efficiency. With its LightSensor and PowerSensor, these two features combine to make a power-saving monitor that makes for a great all-around option for your office. 100Hz Fast Refresh: for ultra-smooth images This Philips display redraws the s... Read More
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Stock 1 Code 306049 Brand PHILIPS Model 27B2G5500/00 Warranty 3 Years

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Estimated delivery Wednesday, September 30
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This monitor is built for energy efficiency. With its LightSensor and PowerSensor, these two features combine to make a power-saving monitor that makes for a great all-around option for your office.
100Hz Fast Refresh: for ultra-smooth images

100Hz Fast Refresh: for ultra-smooth images

This Philips display redraws the screen image up to 100 times per second which makes this monitor much faster than a standard display. With a 100Hz frame rate, gamers are able to find those critical images on the screen that show enemy movement in an ultra-smooth motion so that they are easily targetable.

100% recyclable material & FSC certified packaging

This monitor is packaged in 100% recyclable material and is FSC-certified. This certification guarantees that the packaging is designed with a focus on environmental sustainability.
100% recyclable material & FSC certified packaging
LightSensor for the perfect brightness with minimal power

LightSensor for the perfect brightness with minimal power

LightSensor uses a smart sensor to adjust the picture brightness depending on the room light conditions for the perfect picture with minimal power usage.

PowerSensor saves up to 70% energy costs

PowerSensor is a built-in 'people sensor' that transmits and receives harmless infrared signals to determine if user is present and automatically reduces monitor brightness when user steps away from the desk, cutting energy costs by up to 70 percent and prolonging monitor life.
PowerSensor saves up to 70% energy costs
LowBlue mode and Flicker-free easy-on-the eyes viewing

LowBlue mode and Flicker-free easy-on-the eyes viewing

Our LowBlue Mode and Flicker-free technology have been developed to reduce eye strain and fatigue often caused by long hours in front of a monitor.

SoftBlue Technology: for comfortable viewing

SoftBlue technology offers increased visual comfort and protection against adverse health effects caused by prolonged exposure to blue light. With the low blue-light panel, the ratio of display emission light in the range of 415-455 nm to 400-500nm is reduced to less than 50%. As a result, the SoftBlue technology provides optimal visual comfort, minimizes eye strain, and supports sustained focus. Not to mention, SoftBlue LED technology is tested and TÜV Rheinland Low Blue Light (Hardware Solution) certified for its effectiveness in reducing blue light emissions.
SoftBlue Technology: for comfortable viewing
Eyesafe certified blue light protection and color accuracy

Eyesafe certified blue light protection and color accuracy

The Philips display meets the eyesafe® CERTIFIED 2.0 standard to truly protect you from the long exposure to blue light. The always-on blue light filter not only helps reduce digital eye strain, but also guarantees color integrity.

Built with 85% PCR and 5% ocean-bound plastics

Being Eco-friendly means repurposing old materials. That's why this Philips monitor is made with 85% post-consumer recycled plastics and 5% ocean-bound plastic, therefore making a concerted effort to reduce waste.
Built with 85% PCR and 5% ocean-bound plastics
100% recycled aluminium base and stand

100% recycled aluminium base and stand

Designed with sustainability in mind, this eco-conscious choice blends sleek durability with a reduced environmental footprint – delivering a strong, stylish foundation for your workspace.

How to use

Place the monitor on a stable surface or attach it to a VESA-compatible arm or wall mount. Connect video from your computer using the appropriate cable, and plug in power. Use the on-screen menu to adjust brightness, color settings and input selection. Adjust the height for comfortable viewing and connect peripherals to the built-in USB hub as needed. For normal operation, keep the screen clean and free of obstructions to the LightSensor.

Recommendations

To maximize energy savings, enable the LightSensor and PowerSensor features in the monitor settings and position the sensor unobstructed. For best image quality, allow the monitor to warm up for a short period and use calibrated color settings for critical color work.

Key Highlights
  • Office productivity and multitasking
  • Spreadsheet and document work
  • Web browsing and video conferencing
  • Photo editing and design work requiring accurate colors and wide viewing angles
  • Display diagonal: 27"
  • Resolution: 2560 x 1440 (Quad HD)
  • Panel type: IPS, LCD
  • Response time: 4 ms
  • Brightness (typical): 300 cd/m²
  • Contrast ratio (typical): 1500:1
  • Viewing angle: 178°/178°
  • Built-in USB hub: USB 3.2 Gen 1
  • Built-in speakers: Yes
  • VESA mounting: Yes
  • Energy efficiency class (SDR): B
  • Colour: Anthracite
Specifications
AC input frequency
50/60 Hz
AC input voltage
100 - 240 V
Adjustable height (max)
15 cm
Anti-glare screen
Yes
Audio input
Yes
Audio output
Yes
Backlight type
W-LED
Built-in speaker(s)
Yes
Built-in USB hub
Yes
Cable lock slot
Yes
Cable lock slot type
Kensington
Cables included
AC, DisplayPort, HDMI
Colour gamut standard
NTSC, sRGB
Compliance certificates
CB, CE, EAC, Federal Communications Commission (FCC), GS mark, RoHS, TÜV mark, UKCA
Component video sync
Separate Sync, Sync-on-green (SOG)
Contrast ratio (dynamic)
50000000:1
Contrast ratio (typical)
1500:1
DDC/CI
Yes
Depth (with stand)
235 mm
Depth (without stand)
58 mm
Digital horizontal frequency
30 - 150 kHz
Digital vertical frequency
48 - 100 Hz
Display brightness (typical)
300 cd/m²
Display diagonal
68.6 cm (27")
Display diagonal (metric)
68.5 cm
Display number of colours
16.7 million colours
Display resolution
2560 x 1440 pixels
Display technology
LCD
DisplayPort version
1.4
DisplayPorts quantity
1
Doesn't contain
Mercury, PVC/BFR
Energy efficiency class (SDR)
B
Energy efficiency scale
A to G
Feet colour
Silver
Flicker-free technology
Yes
Haze rate
25%
HD type
Quad HD
HDCP
Yes
HDCP version
1.4/2.2
HDMI
Yes
HDMI ports quantity
2
HDMI version
2.0
Height (with stand)
543 mm
Height (without stand)
368 mm
Height adjustment
Yes
LED backlight
Yes
LED indicators
Yes
Low Blue Light technology
Yes
Manual
Yes
Market positioning
Office
Maximum refresh rate
100 Hz
Native aspect ratio
16:9
Non-operating altitude
0 - 12192 m
NTSC coverage (typical)
94%
Number of OSD languages
21
Number of speakers
2
Number of upstream ports
1
On Screen Display (OSD)
Yes
On Screen Display (OSD) languages
Simplified Chinese, Traditional Chinese, Czech, German, Dutch, English, Spanish, Finnish, French, Greek, Hungarian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Swedish, Turkish, Ukrainian
Operating altitude
0 - 3658 m
Operating relative humidity (H-H)
20 - 80%
Operating temperature (T-T)
0 - 40 °C
Package depth
159 mm
Package height
445 mm
Package type
Box
Package weight
9.77 kg
Package width
730 mm
Panel mounting interface
100 x 100 mm
Panel type
IPS
Pivot
Yes
Pivot angle
-90 - 90°
Pixel density
109 ppi
Pixel pitch
0.2331 x 0.2331 mm
Plug and Play
Yes
Power consumption (off)
0.3 W
Power consumption (PowerSave)
11.11 W
Power consumption (standby)
0.3 W
Power consumption (typical)
8.3 W
Power supply type
Internal
Product colour
Anthracite
Response time
4 ms
Response time measurement type
GTG (Gray to Gray)
RMS rated power
6 W
Screen shape
Flat
sRGB coverage (typical)
108%
Storage temperature (T-T)
-20 - 60 °C
Surface hardness
3H
Swivel angle range
-180 - 180°
Swivelling
Yes
Tilt adjustment
Yes
Tilt angle range
-5 - 30°
Touchscreen
No
USB hub version
3.2 Gen 1 (3.1 Gen 1)
USB Type-A downstream ports quantity
4
USB upstream port type
USB Type-B
VESA Adaptive Sync support
Yes
VESA mounting
Yes
Viewable size, horizontal
59.8 cm
Viewable size, vertical
33.6 cm
Viewing angle, horizontal
178°
Viewing angle, vertical
178°
Weight (with stand)
6.77 kg
Weight (without stand)
5.01 kg
Width (with stand)
614 mm
Width (without stand)
614 mm

Energy label

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Document

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Manual

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Price history over the last 6 months
Philips 5000 series 27B2G5500/00 computer monitor 68.6 cm (27 inch) 2560 x 1440 pixels Quad HD LCD Anthracite
Current
R7,851
Lowest
R4,641
Highest
R8,223
Change 24H
+R3,074   +64%
Week
+R3,104   +65%
Month
+R3,178   +68%

Independent reviews by tech media

itpro.comSasha
8/10

Verdict: Whether or not the 27B2G5500 is right for you depends entirely on which features you consider essential. If you're not too bothered about presence and brightness sensors, then Philips' cheaper 27E1N1600AE (£200) is the better buy. This eschews fancy desig...

Pros
  • Stylish, fully-adjustable stand
  • Solid color accuracy in sRGB
  • Useful power-saving features
Cons
  • No USB-C
  • Mediocre backlighting
  • No wide gamut support
Read the full review at itpro.com →

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