We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.
But here is what a one-star review will never tell you:
We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.
Read the full letter — photos and video of real shipments, and a straight answer to every accusation.
-90x90h.webp "Build-Your-Own Gaming PC — Ryzen 7 7700 + RTX 5070, 32GB DDR5 | DistriNode")
-90x90w.webp "DistriNode Ryzen 5 8500G Office PC (Radeon Integrated Graphics) — Build Your Own")
Connect a laptop or compatible device to the monitor using the USB-C port to transmit video, transfer data and charge the laptop with a single cable. Adjust the height of the stand and position the curved screen to suit viewing comfort. Use the built-in USB hub to attach peripherals and the headphone holder to organize audio cables. For wall or arm mounting, remove the stand and attach a VESA-compatible mount per the monitor’s mounting instructions.
Use the USB-C connection where possible for a simplified desk setup. For optimal image quality and performance, ensure source device output matches the monitor’s 5120 x 1440 resolution and use high-quality cables rated for USB 3.2/DisplayPort Alt Mode when applicable.
