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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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BenQ PD3225U computer monitor 81.3 cm (32 inch) 3840 x 2160 pixels 4K Ultra HD LED Black

BenQ PD3225U computer monitor 81.3 cm (32 inch) 3840 x 2160 pixels 4K Ultra HD LED Black
BenQ PD3225U computer monitor 81.3 cm (32 inch) 3840 x 2160 pixels 4K Ultra HD LED Black
BenQ PD3225U computer monitor 81.3 cm (32 inch) 3840 x 2160 pixels 4K Ultra HD LED Black
BenQ PD3225U computer monitor 81.3 cm (32 inch) 3840 x 2160 pixels 4K Ultra HD LED Black
BenQ PD3225U computer monitor 81.3 cm (32 inch) 3840 x 2160 pixels 4K Ultra HD LED Black
BenQ PD3225U computer monitor 81.3 cm (32 inch) 3840 x 2160 pixels 4K Ultra HD LED Black
BenQ PD3225U computer monitor 81.3 cm (32 inch) 3840 x 2160 pixels 4K Ultra HD LED Black
BenQ PD3225U computer monitor 81.3 cm (32 inch) 3840 x 2160 pixels 4K Ultra HD LED Black
36 mo.
BenQ PD3225U computer monitor 81.3 cm (32 inch) 3840 x 2160 pixels 4K Ultra HD LED Black
BenQ PD3225U computer monitor 81.3 cm (32 inch) 3840 x 2160 pixels 4K Ultra HD LED Black
BenQ PD3225U computer monitor 81.3 cm (32 inch) 3840 x 2160 pixels 4K Ultra HD LED Black
BenQ PD3225U computer monitor 81.3 cm (32 inch) 3840 x 2160 pixels 4K Ultra HD LED Black
BenQ PD3225U computer monitor 81.3 cm (32 inch) 3840 x 2160 pixels 4K Ultra HD LED Black
BenQ PD3225U computer monitor 81.3 cm (32 inch) 3840 x 2160 pixels 4K Ultra HD LED Black
BenQ PD3225U computer monitor 81.3 cm (32 inch) 3840 x 2160 pixels 4K Ultra HD LED Black
BenQ PD3225U computer monitor 81.3 cm (32 inch) 3840 x 2160 pixels 4K Ultra HD LED Black
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R26,573
+R67 Reward
PD3225U｜32” 4K BenQ Designer MonitorMake Inspirations Come Alive Across Devices SeamlesslyIndustry Leading Color PerformanceImpeccable IPS Black 2000:1 Contrast RatioExperience the brilliance of our 2000:1 IPS Black Technology, which delivers unparalleled deep black and exceptional contrast, elevati... Read More
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Stock 12 Code 4291 Brand BENQ Model 9H.LLYLA.TBE Warranty 3 Years

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Estimated delivery Wednesday, September 30
You will be kept updated through our detailed tracking system
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PD3225U｜32” 4K BenQ Designer Monitor
Make Inspirations Come Alive Across Devices Seamlessly

Industry Leading Color Performance
Impeccable IPS Black 2000:1 Contrast Ratio
Experience the brilliance of our 2000:1 IPS Black Technology, which delivers unparalleled deep black and exceptional contrast, elevating your visual experience to new heights.

Incredible Color Space Coverage
PD3225U covers 98% P3, 99% sRGB, and 99% Rec.709 color spaces and has amazing Delta E ≤ 2 which ensures superb accuracy and absolute color confidence.

Accurate Colors Benefits Creators
Our Craftsman spirit comes with precise color tuning, corner-to-corner uniformity, and an accuracy guarantee by authoritative third-party organizations.

Accuracy Guarantee
Factory Calibrated for Color Accuracy
BenQ DesignVue monitors feature meticulous factory calibration, so designers make full use of total display color accuracy from the get-go.

Accuracy Guarantee
Pantone & Pantone SkinTone Validation
PD3225U also features Pantone and Pantone SkinTone validation, appealing to professionals who need a display that achieves the utmost authenticity when showing real-world colors.

Displaying Details
BenQ Uniformity Technology
Deliver corner-to-corner authentic color and consistent luminescence. The display is divided into hundreds of sub-regions and meticulously fine-tuned for precision to assure dependable image fidelity.

HDR Technology
Supporting HDR10 and DisplayHDR 400, it delivers enhanced results for designs with higher brightness, color uniformity, and deeper black levels.

Your Handy Display Assistant
Experience simplified workflows with BenQ Display Pilot 2, which provides a customizable interface for organizing functions such as ICCsync, Application Mode, and Software Dimming, making design work more convenient and flexible.

One Click Syncs Mac® Device Colors
The monitor ships from the factory with default color settings that perfectly match Mac and MacBook Pro® laptop colors. Exclusive M-Book mode provides active color syncing, creating an additional layer of color precision assurance.

Animation Mode
Enhance the clarity of dark areas without overexposing bright regions.

Expand Your Mac Devices
Thunderbolt 3 carries images, videos, and other data seamlessly while charging your mobile devices at the same time, all with one cable.

The Thunderbolt 4 cable provided is backward compatible with Thunderbolt 3 displays to offer full functionality.
Your Thunderbolt 4 devices are compatible with USB-C on BenQ displays, ensuring consistent and seamless work efficiency.

Link Mac Displays
Daisy chain via Thunderbolt 3 extends your workspace on up to dual 4K monitors thanks to high speed transfer.

Since Apple Silicon M1 and M2 chips do not support multiple monitors natively, Daisy Chain cannot be applied on M1 and M2-based devices. Daisy Chain can be applied on Apple Silicon Pro, Max, and Ultra-based devices.

Matching Colors Across Displays Has Never Been Easier
Made simple. Display ColorTalk provides an intuitive interface for creative professionals to effortlessly match the colors of two displays, whether it’s a MacBook display with a single monitor or across two monitors.

Wide Connectivity
To help you set up a powerful workstation, PD3225U comes equipped with USB-C ports for Thunderbolt 3, HDMI ports, DisplayPort, and a USB hub. You can easily setup KVM and connect to Hotkey Puck G2, headphones, and external storage for greater productivity.

Built-in KVM
With built-in KVM (keyboard, video, mouse) switch functionality, PD3225U allows users to control two systems from one keyboard and mouse set. Click to switch between systems via Hotkey Puck G2 to boost efficiency.

Unleash Creativity with Comfort
Position your monitor for optimal comfort. With a variety of tilt, swivel, and pivot control points, whether you’re working on design or presenting your ideas to clients, there’s always the right spot and the right angle to do it.

Create with Fresh Eyes
BenQ industry-leading Eye-Care Technology reduces eye fatigue while ensuring greater user comfort during long periods of use.

TÜV Rheinland Certification
TÜV Rheinland certifies Flicker-Free and Low Blue Light, resulting in a truly human eye-friendly monitor.

Low Blue Light
Low blue light technology filters harmful blue light to protect your eyes and increase comfort.

Flicker-Free™
Flicker-Free™ eliminates screen flicker found in traditional monitors for vastly improved comfort during extended usage.

BenQ’s Green Commitment: A Vision of Sustainability
BenQ prioritizes eco-friendly practices in our product development, underlining our commitment to sustainability. BenQ Professional Monitors incorporate eco-friendly technology, recycled materials, and energy-efficient design.

85% PCR
The housing of monitors is made with 85% PCR (Post-Consumer Recycled) materials, contributing to eco-friendly production.

Recyclable Packing
We package our monitors in fully recyclable cardboard for minimal environmental impact.

Auto Power Off
Conserves energy by automatically shutting down the screen after 10, 20, or 30 minutes of inactivity, promoting sustainability.

Recommended Software
Boost Your Creative Productivity

Display Pilot 2
Take control of your display settings efficiently

Display ColorTalk
Get matching colors across displays

BenQ PD3225U. Display diagonal: 81.3 cm (32"), Display resolution: 3840 x 2160 pixels, HD type: 4K Ultra HD, Display technology: LED, Response time: 5 ms, Native aspect ratio: 16:9, Viewing angle, horizontal: 178°, Viewing angle, vertical: 178°. Built-in speaker(s). Built-in USB hub, USB hub version: 3.2 Gen 1 (3.1 Gen 1). VESA mounting, Height adjustment. Product colour: Black

Key Highlights
  • With a 2000:1 contrast ratio supports Display P3 and Thunderbolt 3 for Mac users
  • Compatible with Display P3, ICCsync can be achieved instantly through the BenQ Display Pilot 2
  • Covers 98% P3, 99% sRGB, 99% Rec.709 color space, ensuring ΔE≤2 accuracy with factory calibration
  • 81.3 cm (32") LED IPS
  • 4K Ultra HD 3840 x 2160 pixels 16:9
  • 60 Hz 5 ms 400 cd/m² 2000:1
  • Flicker-free technology
  • F 32 kWh 23 W
Specifications
AC input voltage
100 - 240 V
Adjustable height (max)
15 cm
Anti-glare screen
Yes
Aspect ratio
16:9
Backlight type
LED
Built-in KVM switch
Yes
Built-in speaker(s)
Yes
Built-in USB hub
Yes
Cables included
DisplayPort, HDMI, Power, Thunderbolt, USB Type-A
Colour gamut
98%
Colour gamut standard
Rec. 709
Contrast ratio (typical)
2000:1
Depth (with stand)
273.3 mm
Depth (without stand)
74.8 mm
Display brightness (peak)
400 cd/m²
Display brightness (typical)
400 cd/m²
Display diagonal
81.3 cm (32")
Display diagonal (metric)
80 cm
Display number of colours
1.07 billion colours
Display resolution
3840 x 2160 pixels
Display technology
LED
DisplayPort version
1.4
DisplayPorts quantity
1
Energy consumption (HDR) per 1000 hours
48 kWh
Energy consumption (SDR) per 1000 hours
32 kWh
Energy efficiency class (HDR)
G
Energy efficiency class (SDR)
F
Energy efficiency scale
A to G
Feet colour
Grey
Flicker-free technology
Yes
HD type
4K Ultra HD
HDCP
Yes
HDCP version
2.2
HDMI
Yes
HDMI ports quantity
2
HDMI version
2.0
Headphone connectivity
3.5 mm
Headphone out
Yes
Height (with stand)
628.4 mm
Height (without stand)
411.4 mm
Height adjustment
Yes
High Dynamic Range (HDR) supported
Yes
High Dynamic Range (HDR) technology
DisplayHDR 400, High Dynamic Range 10 (HDR10)
LED backlight
Yes
Low Blue Light technology
Yes
Market positioning
Graphics design
Maximum refresh rate
60 Hz
Native aspect ratio
16:9
Number of speakers
2
Number of upstream ports
1
Number of USB Type-B upstream ports quantity
1
On Screen Display (OSD)
Yes
On Screen Display (OSD) languages
Arabic, Simplified Chinese, Traditional Chinese, Czech, German, Dutch, English, Spanish, French, Hungarian, Italian, Japanese, Korean, Polish, Romanian, Russian, Swedish
Package weight
18.1 kg
Panel mounting interface
100 x 100 mm
Panel type
IPS
Pivot
Yes
Pivot angle
90 - 90°
Pixel density
140 ppi
Power consumption (max)
230 W
Power consumption (off)
0.3 W
Power consumption (standby)
0.4 W
Power consumption (typical)
23 W
Power supply type
Internal
Product colour
Black
Response time
5 ms
RMS rated power
2.5 W
Screen shape
Flat
Smart modes
Animation, Black & White, CAD/CAM, Darkroom, M-Book
sRGB coverage (typical)
99%
Stand included
Yes
Sustainability certificates
TUV
Sustainability compliance
Yes
Swivel angle range
-30 - 30°
Swivelling
Yes
Thunderbolt 3 ports quantity
2
Tilt adjustment
Yes
Tilt angle range
-5 - 20°
USB hub version
3.2 Gen 1 (3.1 Gen 1)
USB Power Delivery (USB PD)
Yes
USB Power Delivery up to
85 W
USB Type-A downstream ports quantity
3
USB Type-C DisplayPort Alternate Mode
Yes
USB Type-C downstream ports quantity
1
USB upstream port type
USB Type-B
VESA mounting
Yes
Viewing angle, horizontal
178°
Viewing angle, vertical
178°
Weight (with stand)
8.2 kg
Weight (without stand)
6.6 kg
Width (with stand)
714.8 mm
Width (without stand)
714.8 mm

Energy label

Open Energy label

PDF

Open PDF

Manual

Open Manual

Leaflet

Open Leaflet
Price history over the last 6 months
BenQ PD3225U computer monitor 81.3 cm (32 inch) 3840 x 2160 pixels 4K Ultra HD LED Black
Current
R26,573
Lowest
R16,780
Highest
R28,921
Change 24H
+R9,655   +57%
Week
+R9,488   +56%
Month
+R8,993   +51%

Independent reviews by tech media

creativebloq.com

Verdict: The BenQ PD3225U is a 32-inch IPS screen targeted at InDesign and Photoshop users who want their colours to be as accurate as possible. Not only does it come factory-calibrated and with an excellent colour space, but it puts in extra effort to make sure y...

Pros
  • Excellent picture
  • Wide connectivity
  • Nice little extras
Cons
  • Better brightness elsewhere
  • A touch expensive
  • Tricky to unbox
Read the full review at creativebloq.com →

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