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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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NEO Tools 81-216-L Work Jacket Size L Grey/Black

NEO Tools 81-216-L Work Jacket Size L Grey/Black
NEO Tools 81-216-L Work Jacket Size L Grey/Black
NEO Tools 81-216-L Work Jacket Size L Grey/Black
NEO Tools 81-216-L Work Jacket Size L Grey/Black
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R1,380
+R3 Reward
Work environments demand clothing that can withstand daily wear while keeping you comfortable and visible. The NEO Tools 81-216-L work jacket in size L addresses these needs with a durable polyester-cotton blend and reinforced construction, ensuring you stay protected and efficient on the job.Who is... Read More
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Stock 100 Code 3318173 Brand NEO TOOLS Model TOP-81-216-L Warranty 2 Years

Shipping & Returns

Estimated delivery Thursday, October 1
You will be kept updated through our detailed tracking system
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Work environments demand clothing that can withstand daily wear while keeping you comfortable and visible. The NEO Tools 81-216-L work jacket in size L addresses these needs with a durable polyester-cotton blend and reinforced construction, ensuring you stay protected and efficient on the job.

Who is it for

This jacket is built for professionals in construction, workshops, and general trade who require reliable workwear that offers both functionality and comfort. Its unisex design makes it suitable for all workers needing a size L.

Main features

  • Durable 65% polyester, 35% cotton fabric with a weight of 267 g/m² for long-lasting performance.
  • Reinforced high-wear areas and triple seams enhance durability in demanding conditions.
  • Multiple pockets, including chest, side, and a dedicated phone pocket, keep tools and essentials within reach.
  • Adjustable cuffs with hook-and-loop fasteners and an adjustable hem allow for a personalized fit.
  • Reflective elements improve visibility in low-light conditions, enhancing safety.
  • Stand-up collar and full-length zipper provide additional protection and ease of wear.
  • Tool loops offer convenient storage for frequently used items.
  • Complies with EN ISO 13688:2013 for general protective clothing requirements.

Specifications

  • Brand: NEO Tools
  • Model: 81-216-L
  • Size: L
  • Colour: Grey / Black
  • Material: 65% Polyester, 35% Cotton
  • Fabric weight: 267 g/m²
  • Closure: Zipper
  • Collar: Stand-up
  • Pockets: Chest, side, phone
  • Adjustability: Cuffs (hook-and-loop), hem
  • Reinforcements: High-wear areas
  • Seams: Triple stitched
  • Reflective elements: Yes
  • Tool loops: Yes
  • Standard: EN ISO 13688:2013
  • Gender: Unisex
  • Care: Machine washable at 40°C

Tips

To maintain the jacket's protective qualities and appearance, wash it inside out with similar colours and avoid using fabric softeners, which can reduce the effectiveness of reflective elements. Air dry or tumble dry on low heat to prevent shrinkage and preserve the fabric's integrity.

Specifications
Brand
NEO Tools
Category
Work Jacket
EAN
5907558446616
Model
81-216-L
MPN
81-216-L
Product colour
Grey / Black
Product type
Work Jacket
Weight
1.06 kg
Price history over the last 6 months
NEO Tools 81-216-L Work Jacket Size L Grey/Black
Current
R1,380
Lowest
R908
Highest
R1,380
Change 24H
+R466   +51%
Week
+R473   +52%
Month
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