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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Keyboard Lenovo ThinkPad X13 Gen 1 5N20V43062

Keyboard Lenovo ThinkPad X13 Gen 1 5N20V43062
Keyboard Lenovo ThinkPad X13 Gen 1 5N20V43062
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R2,258
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This Lenovo 5N20V43062 keyboard is designed for the ThinkPad X13 Gen 1 and comes in black. It features a backlit layout for typing in low-light conditions and is manufactured to match Lenovo's compatibility and build standards. The replacement keyboard offers reliable performance and a long service ... Read More
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Stock 1 Code 1467462 Brand LENOVO Model 5N20V43062 Warranty 2 Years

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Estimated delivery Monday, November 2
You will be kept updated through our detailed tracking system
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This Lenovo 5N20V43062 keyboard is designed for the ThinkPad X13 Gen 1 and comes in black. It features a backlit layout for typing in low-light conditions and is manufactured to match Lenovo's compatibility and build standards. The replacement keyboard offers reliable performance and a long service life.

Advantages

The keyboard provides high build quality and a long lifespan. Backlighting improves visibility in dim environments. It is a direct-fit replacement for ThinkPad X13 Gen 1 models, ensuring correct key mapping and full functionality.

Suitable for (tasks / use cases)

  • Replacing a worn or damaged ThinkPad X13 Gen 1 keyboard
  • Improving typing in low-light conditions with a backlit keyboard
  • Maintaining original Lenovo keyboard layout and functions

Key specifications

  • Manufacturer: Lenovo
  • Model / MPN: 5N20V43062
  • Compatible with: ThinkPad X13 Gen 1
  • Colour: Black
  • Feature: Backlit keyboard

How to use

Power off the laptop and disconnect any external power sources. Remove the bottom cover according to the ThinkPad X13 Gen 1 service instructions, detach the existing keyboard connector, and replace it with the Lenovo 5N20V43062 unit. Reassemble the laptop and power it on to verify backlight and key functionality. Follow manufacturer service guides or seek professional installation if unsure.

Recommendations

Use original spare parts and follow Lenovo’s service manual for safe installation. Avoid exposing the keyboard to liquids and excessive force to preserve function and longevity.
Key Highlights
  • Replacing a worn or damaged ThinkPad X13 Gen 1 keyboard
  • Improving typing in low-light conditions with a backlit keyboard
  • Maintaining original Lenovo keyboard layout and functions
  • Manufacturer: Lenovo
  • Model / MPN: 5N20V43062
  • Compatible with: ThinkPad X13 Gen 1
  • Colour: Black
  • Feature: Backlit keyboard
Specifications
Brand compatibility
Lenovo
Compatibility
ThinkPad X13 Gen 1
Connector location
Bottom right
Keyboard backlit
Yes
Numeric keypad
No
Product colour
Black
Type
Keyboard
Windows operating systems supported
Yes

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