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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Lenovo 5N20V78133 laptop spare part Keyboard

Lenovo 5N20V78133 laptop spare part Keyboard
Lenovo 5N20V78133 laptop spare part Keyboard
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R2,463
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The Lenovo 5N20V78133 keyboard is a replacement keyboard designed for the ThinkPad T15. It comes in black and features backlit keys to improve visibility in low-light conditions. Built for durability, the keyboard provides a responsive and comfortable typing experience suitable for everyday use.Adva... Read More
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Stock 1 Code 1440210 Brand LENOVO Model 5N20V78133 Warranty 2 Years

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Estimated delivery Monday, November 2
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The Lenovo 5N20V78133 keyboard is a replacement keyboard designed for the ThinkPad T15. It comes in black and features backlit keys to improve visibility in low-light conditions. Built for durability, the keyboard provides a responsive and comfortable typing experience suitable for everyday use.

Advantages

The backlit design allows typing in dim environments while the responsive keys and robust construction offer long service life. As an original-compatible part for the ThinkPad T15, it matches the laptop’s layout and functionality.

Suitable for

  • Replacing a damaged or worn keyboard on a Lenovo ThinkPad T15
  • Users who need a backlit keyboard for low-light work
  • General office and home typing tasks

Key specifications

  • Model: 5N20V78133
  • Compatibility: Lenovo ThinkPad T15
  • Colour: Black
  • Feature: Backlit keys

How to use

Power off the laptop and disconnect any power sources before replacing the keyboard. Follow the ThinkPad T15 service manual or a guided disassembly procedure to remove the old keyboard and install the 5N20V78133, ensuring all connectors are firmly seated. After installation, power on the laptop and verify backlight and key functionality in the operating system settings.

Recommendations

Handle the keyboard and internal connectors with care to avoid static discharge and physical damage. Use appropriate tools and consult official Lenovo guides or a qualified technician if unsure about the replacement process.

Key Highlights
  • Replacing a damaged or worn keyboard on a Lenovo ThinkPad T15
  • Users who need a backlit keyboard for low-light work
  • General office and home typing tasks
  • Model: 5N20V78133
  • Compatibility: Lenovo ThinkPad T15
  • Colour: Black
  • Feature: Backlit keys
Specifications
Brand compatibility
Lenovo
Compatibility
ThinkPad T15
Connector location
Bottom right
Keyboard backlit
Yes
Numeric keypad
Yes
Product colour
Black
Type
Keyboard
Windows operating systems supported
Yes

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