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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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iiyama ProLite TF1633MSC-B1 computer monitor 39.6 cm (15.6 inch) 1920 x 1080 pixels Full HD Touchscreen Black

iiyama ProLite TF1633MSC-B1 computer monitor 39.6 cm (15.6 inch) 1920 x 1080 pixels Full HD Touchscreen Black
iiyama ProLite TF1633MSC-B1 computer monitor 39.6 cm (15.6 inch) 1920 x 1080 pixels Full HD Touchscreen Black
iiyama ProLite TF1633MSC-B1 computer monitor 39.6 cm (15.6 inch) 1920 x 1080 pixels Full HD Touchscreen Black
iiyama ProLite TF1633MSC-B1 computer monitor 39.6 cm (15.6 inch) 1920 x 1080 pixels Full HD Touchscreen Black
iiyama ProLite TF1633MSC-B1 computer monitor 39.6 cm (15.6 inch) 1920 x 1080 pixels Full HD Touchscreen Black
iiyama ProLite TF1633MSC-B1 computer monitor 39.6 cm (15.6 inch) 1920 x 1080 pixels Full HD Touchscreen Black
iiyama ProLite TF1633MSC-B1 computer monitor 39.6 cm (15.6 inch) 1920 x 1080 pixels Full HD Touchscreen Black
iiyama ProLite TF1633MSC-B1 computer monitor 39.6 cm (15.6 inch) 1920 x 1080 pixels Full HD Touchscreen Black
iiyama ProLite TF1633MSC-B1 computer monitor 39.6 cm (15.6 inch) 1920 x 1080 pixels Full HD Touchscreen Black
iiyama ProLite TF1633MSC-B1 computer monitor 39.6 cm (15.6 inch) 1920 x 1080 pixels Full HD Touchscreen Black
iiyama ProLite TF1633MSC-B1 computer monitor 39.6 cm (15.6 inch) 1920 x 1080 pixels Full HD Touchscreen Black
iiyama ProLite TF1633MSC-B1 computer monitor 39.6 cm (15.6 inch) 1920 x 1080 pixels Full HD Touchscreen Black
iiyama ProLite TF1633MSC-B1 computer monitor 39.6 cm (15.6 inch) 1920 x 1080 pixels Full HD Touchscreen Black
iiyama ProLite TF1633MSC-B1 computer monitor 39.6 cm (15.6 inch) 1920 x 1080 pixels Full HD Touchscreen Black
iiyama ProLite TF1633MSC-B1 computer monitor 39.6 cm (15.6 inch) 1920 x 1080 pixels Full HD Touchscreen Black
iiyama ProLite TF1633MSC-B1 computer monitor 39.6 cm (15.6 inch) 1920 x 1080 pixels Full HD Touchscreen Black
iiyama ProLite TF1633MSC-B1 computer monitor 39.6 cm (15.6 inch) 1920 x 1080 pixels Full HD Touchscreen Black
iiyama ProLite TF1633MSC-B1 computer monitor 39.6 cm (15.6 inch) 1920 x 1080 pixels Full HD Touchscreen Black
iiyama ProLite TF1633MSC-B1 computer monitor 39.6 cm (15.6 inch) 1920 x 1080 pixels Full HD Touchscreen Black
iiyama ProLite TF1633MSC-B1 computer monitor 39.6 cm (15.6 inch) 1920 x 1080 pixels Full HD Touchscreen Black
iiyama ProLite TF1633MSC-B1 computer monitor 39.6 cm (15.6 inch) 1920 x 1080 pixels Full HD Touchscreen Black
iiyama ProLite TF1633MSC-B1 computer monitor 39.6 cm (15.6 inch) 1920 x 1080 pixels Full HD Touchscreen Black
iiyama ProLite TF1633MSC-B1 computer monitor 39.6 cm (15.6 inch) 1920 x 1080 pixels Full HD Touchscreen Black
iiyama ProLite TF1633MSC-B1 computer monitor 39.6 cm (15.6 inch) 1920 x 1080 pixels Full HD Touchscreen Black
iiyama ProLite TF1633MSC-B1 computer monitor 39.6 cm (15.6 inch) 1920 x 1080 pixels Full HD Touchscreen Black
iiyama ProLite TF1633MSC-B1 computer monitor 39.6 cm (15.6 inch) 1920 x 1080 pixels Full HD Touchscreen Black
iiyama ProLite TF1633MSC-B1 computer monitor 39.6 cm (15.6 inch) 1920 x 1080 pixels Full HD Touchscreen Black
iiyama ProLite TF1633MSC-B1 computer monitor 39.6 cm (15.6 inch) 1920 x 1080 pixels Full HD Touchscreen Black
iiyama ProLite TF1633MSC-B1 computer monitor 39.6 cm (15.6 inch) 1920 x 1080 pixels Full HD Touchscreen Black
iiyama ProLite TF1633MSC-B1 computer monitor 39.6 cm (15.6 inch) 1920 x 1080 pixels Full HD Touchscreen Black
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R8,561
+R29 Reward
The ProLite TF1633MSC-B1 uses projective capacitive touch technology, built into an eye catching bezel with edge-to-edge glass. The screen guarantees high durability, scratch-resistance, clarity and a perfect picture performance. Featuring IPS Panel Technology and Full HD (1920x1080) resolution, it ... Read More
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Stock 3 Code 123577 Brand IIYAMA Model TF1633MSC-B1 Warranty 2 Years

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Estimated delivery Wednesday, October 7
You will be kept updated through our detailed tracking system
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The ProLite TF1633MSC-B1 uses projective capacitive touch technology, built into an eye catching bezel with edge-to-edge glass. The screen guarantees high durability, scratch-resistance, clarity and a perfect picture performance. Featuring IPS Panel Technology and Full HD (1920x1080) resolution, it offers natural, highly accurate colours and wide viewing angles. The integrated cable management system hides all the cables. In addition to the superb image quality, the screen comes with an IP54 rating, which means the screen and bezel is dust and water resistant from the front. A perfect solution for kiosk integrators and Instore Retail.
Touch technology - Capacitive

Touch technology - Capacitive

This technology uses a sensor-grid of micro-fine wires integrated into the glass that covers the screen. Touch is detected because electrical characteristics of the sensor grid change when human finger is placed on the glass. Thanks to the glass overlay this technology is highly durable, and the touch function remains unaffected even if the glass is scratched. It offers perfect picture performance and will work with human finger (also latex gloved) and stylus-pen.

Scratch resistance

Scratch resistance is a critical requirement for touch solutions deployed in commercial, educational, and industrial environments. A protective glass overlay covering the screen provides enhanced durability, ensuring reliable touch performance over time. The touch functionality remains fully operational and unaffected.
Scratch resistance
IP54

IP54

The IP Code classifies how resistant a device is to foreign objects and moisture. IP54 means that the monitor will operate in dusty conditions, and will resist splashing water.

LED-backlit

A typical CCFL LCD uses four backlight lamps. Using LED diodes considerably lowers the power consumption and reduces the CO 2 emission into the environment making this LCD a true ECO-Friendly product.
LED-backlit

How to use

Install the open-frame monitor into the kiosk or enclosure following VESA mounting guidelines and secure cable connections using the integrated cable management. Connect video and USB for touch input; configure the touch driver on the host system if required. Use normal display controls to adjust brightness and image settings. The edge-to-edge glass provides a flush front for easy cleaning—power off the unit before cleaning the screen surface with a soft, lint-free cloth and approved display cleaner.

Recommendations

The TF1633MSC-B1 is designed for continuous public use; mount it in a stable enclosure, protect peripheral connectors from moisture, and perform periodic cleaning of the front glass. For optimal touch performance, use a supported operating system and keep touch drivers up to date.

Key Highlights
  • Kiosk and vending machine integration
  • Instore retail and interactive product displays
  • Self-service terminals and information points
  • Industrial and commercial touch applications requiring flush front protection
  • Display diagonal: 15.6" (16")
  • Resolution: 1920 x 1080 (Full HD)
  • Panel type: IPS
  • Touch technology: 10-point projective capacitive (PCAP)
  • Brightness (typical): 385 cd/m²
  • Response time: 5 ms
  • Contrast ratio (typical): 1000:1
  • Pixel pitch: 0.179 x 0.179 mm
  • Built-in USB hub and speakers
  • VESA mount compatible
  • Front protection rating: IP54
  • Product colour: Black
Specifications
AC adapter included
Yes
AC adapter output voltage
12 V
Active display area (W x H)
344.2 x 193.6 mm
AMD FreeSync
No
Brightness
385 cd/m²
Built-in camera
No
Built-in speaker(s)
Yes
Built-in USB hub
Yes
Cable lock slot
Yes
Cable lock slot type
Kensington
Cable management
Yes
Cables included
AC, USB, HDMI
Certification
CE, TÜV-Bauart, EAC, RoHS, ErP, WEEE, REACH, UKCA
Compliance certificates
CE, EAC, REACH, RoHS, TÜV mark, UKCA, WEEE
Contrast ratio (typical)
1000:1
Control panel
Power, Menu, Volume +, Volume -, Input
DDC/CI
Yes
Depth
45.5 mm
Depth (with stand)
45.5 mm
Depth (without stand)
45.5 mm
Display brightness
385 cd/m²
Display brightness (typical)
450 cd/m²
Display diagonal
39.6 cm (15.6")
Display diagonal (metric)
39.5 cm
Display number of colours
16.7 million colours
Display resolution
1920 x 1080 pixels
DisplayPorts quantity
1
Energy consumption (SDR) per 1000 hours
7.7 kWh
Energy efficiency class (HDR)
Not available
Energy efficiency class (SDR)
C
Energy efficiency scale
A to G
Front bezel colour
Black
HD type
Full HD
HDCP
Yes
HDMI
Yes
Height
246.5 mm
Height (with stand)
246.5 mm
Height (without stand)
246.5 mm
Height adjustment
No
Horizontal scan range
30 - 68 kHz
International Protection (IP) code
IP54
Low Blue Light technology
Yes
Market positioning
Home
Maximum refresh rate
60 Hz
Native aspect ratio
16:9
Number of downstream ports
2
Number of OSD languages
12
Number of simultaneous touchpoints
10
Number of speakers
2
On Screen Display (OSD)
Yes
On Screen Display (OSD) languages
Traditional Chinese, Czech, German, English, Spanish, French, Italian, Japanese, Dutch, Polish, Portuguese, Russian
Package depth
169 mm
Package height
343 mm
Package type
Box
Package weight
3.9 kg
Package width
475 mm
Packaging content
AC adapter
Palm rejection
Yes
Panel mounting interface
100 x 100 mm
Panel type
IPS
Pixel pitch
0.179 x 0.179 mm
Power adapter included
Yes
Power consumption (off)
0.3 W
Power consumption (standby)
0.4 W
Power consumption (typical)
12 W
Power supply type
External
Product colour
Black
Quick start guide
Yes
Response time
5 ms
Response time measurement type
GTG (Gray to Gray)
RMS rated power
4 W
Screen shape
Flat
Sustainability certificates
ErP
Tilt adjustment
Yes
Tilt angle range
90 - 5°
Touch method
stylus, finger, glove (latex)
Touchscreen
Yes
Touchscreen technology
Projected capacitive system
USB hub version
2.0
USB ports quantity
2
User controls
Luminance (contrast, brightness, i-Style color, adv. contrast, overdrive), image setup (aspect ratio), color temp., OSD setup (H. position, V. position, timeout, language, touch wake up), extra (input select, DDC/CI, reset, opening logo, LED, volume, information)
VESA mounting
Yes
Viewable size, horizontal
34.4 cm
Viewable size, vertical
19.4 cm
Viewing angle, horizontal
178°
Viewing angle, vertical
178°
Weight
2 kg
Weight (with stand)
2 kg
Weight (without stand)
2 kg
Width
389 mm
Width (with stand)
389 mm
Width (without stand)
389 mm

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Price history over the last 6 months
iiyama ProLite TF1633MSC-B1 computer monitor 39.6 cm (15.6 inch) 1920 x 1080 pixels Full HD Touchscreen Black
Current
R8,561
Lowest
R7,387
Highest
R8,811
Change 24H
+R959   +13%
Week
+R958   +13%
Month
+R900   +12%

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