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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
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  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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iiyama ProLite T1932MSC-B1S computer monitor 48.3 cm (19 inch) 1280 x 1024 pixels Full HD LED Touchscreen Tabletop Black

iiyama ProLite T1932MSC-B1S computer monitor 48.3 cm (19 inch) 1280 x 1024 pixels Full HD LED Touchscreen Tabletop Black
iiyama ProLite T1932MSC-B1S computer monitor 48.3 cm (19 inch) 1280 x 1024 pixels Full HD LED Touchscreen Tabletop Black
iiyama ProLite T1932MSC-B1S computer monitor 48.3 cm (19 inch) 1280 x 1024 pixels Full HD LED Touchscreen Tabletop Black
iiyama ProLite T1932MSC-B1S computer monitor 48.3 cm (19 inch) 1280 x 1024 pixels Full HD LED Touchscreen Tabletop Black
iiyama ProLite T1932MSC-B1S computer monitor 48.3 cm (19 inch) 1280 x 1024 pixels Full HD LED Touchscreen Tabletop Black
iiyama ProLite T1932MSC-B1S computer monitor 48.3 cm (19 inch) 1280 x 1024 pixels Full HD LED Touchscreen Tabletop Black
iiyama ProLite T1932MSC-B1S computer monitor 48.3 cm (19 inch) 1280 x 1024 pixels Full HD LED Touchscreen Tabletop Black
iiyama ProLite T1932MSC-B1S computer monitor 48.3 cm (19 inch) 1280 x 1024 pixels Full HD LED Touchscreen Tabletop Black
iiyama ProLite T1932MSC-B1S computer monitor 48.3 cm (19 inch) 1280 x 1024 pixels Full HD LED Touchscreen Tabletop Black
iiyama ProLite T1932MSC-B1S computer monitor 48.3 cm (19 inch) 1280 x 1024 pixels Full HD LED Touchscreen Tabletop Black
iiyama ProLite T1932MSC-B1S computer monitor 48.3 cm (19 inch) 1280 x 1024 pixels Full HD LED Touchscreen Tabletop Black
iiyama ProLite T1932MSC-B1S computer monitor 48.3 cm (19 inch) 1280 x 1024 pixels Full HD LED Touchscreen Tabletop Black
iiyama ProLite T1932MSC-B1S computer monitor 48.3 cm (19 inch) 1280 x 1024 pixels Full HD LED Touchscreen Tabletop Black
iiyama ProLite T1932MSC-B1S computer monitor 48.3 cm (19 inch) 1280 x 1024 pixels Full HD LED Touchscreen Tabletop Black
iiyama ProLite T1932MSC-B1S computer monitor 48.3 cm (19 inch) 1280 x 1024 pixels Full HD LED Touchscreen Tabletop Black
iiyama ProLite T1932MSC-B1S computer monitor 48.3 cm (19 inch) 1280 x 1024 pixels Full HD LED Touchscreen Tabletop Black
iiyama ProLite T1932MSC-B1S computer monitor 48.3 cm (19 inch) 1280 x 1024 pixels Full HD LED Touchscreen Tabletop Black
iiyama ProLite T1932MSC-B1S computer monitor 48.3 cm (19 inch) 1280 x 1024 pixels Full HD LED Touchscreen Tabletop Black
iiyama ProLite T1932MSC-B1S computer monitor 48.3 cm (19 inch) 1280 x 1024 pixels Full HD LED Touchscreen Tabletop Black
iiyama ProLite T1932MSC-B1S computer monitor 48.3 cm (19 inch) 1280 x 1024 pixels Full HD LED Touchscreen Tabletop Black
iiyama ProLite T1932MSC-B1S computer monitor 48.3 cm (19 inch) 1280 x 1024 pixels Full HD LED Touchscreen Tabletop Black
iiyama ProLite T1932MSC-B1S computer monitor 48.3 cm (19 inch) 1280 x 1024 pixels Full HD LED Touchscreen Tabletop Black
iiyama ProLite T1932MSC-B1S computer monitor 48.3 cm (19 inch) 1280 x 1024 pixels Full HD LED Touchscreen Tabletop Black
iiyama ProLite T1932MSC-B1S computer monitor 48.3 cm (19 inch) 1280 x 1024 pixels Full HD LED Touchscreen Tabletop Black
iiyama ProLite T1932MSC-B1S computer monitor 48.3 cm (19 inch) 1280 x 1024 pixels Full HD LED Touchscreen Tabletop Black
iiyama ProLite T1932MSC-B1S computer monitor 48.3 cm (19 inch) 1280 x 1024 pixels Full HD LED Touchscreen Tabletop Black
iiyama ProLite T1932MSC-B1S computer monitor 48.3 cm (19 inch) 1280 x 1024 pixels Full HD LED Touchscreen Tabletop Black
iiyama ProLite T1932MSC-B1S computer monitor 48.3 cm (19 inch) 1280 x 1024 pixels Full HD LED Touchscreen Tabletop Black
iiyama ProLite T1932MSC-B1S computer monitor 48.3 cm (19 inch) 1280 x 1024 pixels Full HD LED Touchscreen Tabletop Black
iiyama ProLite T1932MSC-B1S computer monitor 48.3 cm (19 inch) 1280 x 1024 pixels Full HD LED Touchscreen Tabletop Black
iiyama ProLite T1932MSC-B1S computer monitor 48.3 cm (19 inch) 1280 x 1024 pixels Full HD LED Touchscreen Tabletop Black
iiyama ProLite T1932MSC-B1S computer monitor 48.3 cm (19 inch) 1280 x 1024 pixels Full HD LED Touchscreen Tabletop Black
iiyama ProLite T1932MSC-B1S computer monitor 48.3 cm (19 inch) 1280 x 1024 pixels Full HD LED Touchscreen Tabletop Black
iiyama ProLite T1932MSC-B1S computer monitor 48.3 cm (19 inch) 1280 x 1024 pixels Full HD LED Touchscreen Tabletop Black
iiyama ProLite T1932MSC-B1S computer monitor 48.3 cm (19 inch) 1280 x 1024 pixels Full HD LED Touchscreen Tabletop Black
iiyama ProLite T1932MSC-B1S computer monitor 48.3 cm (19 inch) 1280 x 1024 pixels Full HD LED Touchscreen Tabletop Black
iiyama ProLite T1932MSC-B1S computer monitor 48.3 cm (19 inch) 1280 x 1024 pixels Full HD LED Touchscreen Tabletop Black
iiyama ProLite T1932MSC-B1S computer monitor 48.3 cm (19 inch) 1280 x 1024 pixels Full HD LED Touchscreen Tabletop Black
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R12,012
+R40 Reward
The ProLite T1932MSC-B1S 19" 10tp touchscreen is based on projective capacitive technology which thanks to a glass overlay covering the screen guarantees high durability, scratch-resistance and perfect picture performance. The IPS panel guarantees high performance with accurate and consistent colour... Read More
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Stock 6 Code 123580 Brand IIYAMA Model T1932MSC-B1S Warranty 2 Years

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Estimated delivery Wednesday, October 7
You will be kept updated through our detailed tracking system
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The ProLite T1932MSC-B1S 19" 10tp touchscreen is based on projective capacitive technology which thanks to a glass overlay covering the screen guarantees high durability, scratch-resistance and perfect picture performance. The IPS panel guarantees high performance with accurate and consistent colour reproduction, and wide viewing angles. Anti Glare coating helps to avoid issues with reflections and external light sources affecting colour reproduction, contrast and sharpness. Its touch function remains unaffected even if the glass is scratched. A solid and steady base supports the touchscreen with an adjustable stand offering full 90 degree positioning angles. In addition, the edge-to-edge glass design creates an eye-catching finish with high light transmission guaranteeing perfect picture clarity and brilliant colours.
IPS

IPS

IPS displays are best known for wide viewing angles and natural, highly accurate colours. They are especially suited for colour-critical applications.

Touch technology - Capacitive

This technology uses a sensor-grid of micro-fine wires integrated into the glass that covers the screen. Touch is detected because electrical characteristics of the sensor grid change when human finger is placed on the glass. Thanks to the glass overlay this technology is highly durable, and the touch function remains unaffected even if the glass is scratched. It offers perfect picture performance and will work with human finger (also latex gloved) and stylus-pen.
Touch technology - Capacitive
IP54

IP54

The IP Code classifies how resistant a device is to foreign objects and moisture. IP54 means that the monitor will operate in dusty conditions, and will resist splashing water.

Scratch resistance

Scratch resistance is a critical requirement for touch solutions deployed in commercial, educational, and industrial environments. A protective glass overlay covering the screen provides enhanced durability, ensuring reliable touch performance over time. The touch functionality remains fully operational and unaffected.
Scratch resistance

How to use

Place the monitor on a stable surface and adjust the stand to the desired angle within the 90° range. Connect video and power cables and, if required, attach to a VESA-compatible mount. The capacitive touchscreen is ready for use with a bare finger, latex-gloved finger or a compatible stylus; no special pressure is needed. Use the on-screen display (OSD) controls to adjust brightness, contrast and colour settings for your environment.

Recommendations

For best long-term performance, avoid using abrasive cleaners on the glass surface; clean with a soft, lint-free cloth slightly dampened with water or a mild screen cleaner. In dusty or splash-prone locations, verify mounting and cable routing to maintain the IP54 protection and prevent prolonged exposure to liquids.

Key Highlights
  • Interactive kiosks and public information terminals
  • Classroom and educational applications
  • Retail point-of-sale and self-service displays
  • Office collaboration and meeting-room touch displays
  • Display diagonal: 19"
  • Resolution: 1280 x 1024 (SXGA)
  • Panel type: IPS, LED backlight
  • Brightness: 250 cd/m² (typical)
  • Contrast ratio: 1000:1 (typical)
  • Response time: 14 ms
  • Touch technology: Projective capacitive (edge-to-edge glass)
  • Ingress protection: IP54 (dust protected, splash resistant)
  • Built-in speakers: Yes
  • VESA mounting: Yes
  • Color: Black
Specifications
AC input frequency
50/60 Hz
AC input voltage
100 - 240 V
Active display area (W x H)
374.8 x 300 mm
AMD FreeSync
No
Audio input
Yes
Audio output
Yes
Backlight type
LED
Brightness
225 cd/m²
Built-in camera
No
Built-in speaker(s)
Yes
Built-in USB hub
No
Cable lock slot
Yes
Cable lock slot type
Kensington
Cable management
Yes
Cables included
AC, USB, HDMI, DisplayPort
Compatible operating systems
All iiyama monitors are Plug & Play and compatible with Windows and Linux. For details regarding the supported OS for the touch models, please refer to the driver instruction file available in the downloads section.
Compliance certificates
CE, cULus, EAC, REACH, RoHS, UKCA, WEEE
Contrast ratio (typical)
1000:1
Control panel
Menu, Scroll up/ Brightness, Scroll down/ Mute, Select, Power
DC-in jack
Yes
DDC/CI
Yes
Depth
239.5 mm
Depth (with stand)
239.5 mm
Display brightness
225 cd/m²
Display brightness (peak)
215 cd/m²
Display brightness (typical)
250 cd/m²
Display diagonal
48.3 cm (19")
Display diagonal (metric)
48 cm
Display number of colours
16.7 million colours
Display resolution
1280 x 1024 pixels
Display surface
Matt
Display technology
LED
DisplayPorts quantity
1
Energy consumption (SDR) per 1000 hours
13.4 kWh
Energy efficiency class (HDR)
Not available
Energy efficiency class (SDR)
E
Energy efficiency scale
A to G
Feet colour
Black
Front bezel colour
Black
HD type
Full HD
HDCP
Yes
HDMI
Yes
HDMI ports quantity
1
Headphone outputs
1
Height
413.5 mm
Height (with stand)
413.5 mm
Horizontal scan range
31 - 80 kHz
International Protection (IP) code
IP54
Manual
Yes
Market positioning
Business
Native aspect ratio
5:4
Number of OSD languages
7
Number of simultaneous touchpoints
10
Number of speakers
2
NVIDIA G-SYNC
No
On Screen Display (OSD)
Yes
On Screen Display (OSD) languages
Traditional Chinese, German, English, Spanish, French, Italian, Japanese
Panel mounting interface
100 x 100 mm
Panel type
IPS
Pixel pitch
0.2928 x 0.2928 mm
Power adapter included
Yes
Power consumption (off)
0.3 W
Power consumption (standby)
0.5 W
Power consumption (typical)
20 W
Power supply type
Internal
Product colour
Black
Quick start guide
Yes
Response time
14 ms
Response time measurement type
GTG (Gray to Gray)
RMS rated power
2 W
Screen shape
Flat
Stand included
Yes
Sustainability certificates
ErP
Sustainability compliance
Yes
Tilt adjustment
Yes
Tilt angle range
5 - 90°
Touch method
stylus, finger, glove
Touch technology
Multi-touch
Touchscreen
Yes
Touchscreen technology
Projected capacitive system
Touchscreen type
Tabletop
USB Touch port
Yes
User controls
Picture (contrast, brightness, H.position, V.position, phase, clock, auto adjust), advanced (color temp., sharpness), OSD (timeout, position, H-position, V-position), option (reset, language, source select, display mode, volume, factory)
VESA mounting
Yes
VGA (D-Sub) ports quantity
1
Viewable size, horizontal
37.5 cm
Viewable size, vertical
30 cm
Viewing angle, horizontal
178°
Viewing angle, vertical
178°
Weight
5.4 kg
Weight (with stand)
5.4 kg
Width
432 mm
Width (with stand)
432 mm

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Price history over the last 6 months
iiyama ProLite T1932MSC-B1S computer monitor 48.3 cm (19 inch) 1280 x 1024 pixels Full HD LED Touchscreen Tabletop Black
Current
R12,012
Lowest
R7,733
Highest
R12,101
Change 24H
+R1,804   +18%
Week
+R1,899   +19%
Month
+R2,310   +24%

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