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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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GIGABYTE GS27QA 27 inch QHD Gaming Monitor - 2560 x 1440 (QHD), 180Hz, 1ms, 300 cd/m2, FreeSync, HDR Ready, HDMI 2.0, Displayport 1.4

GIGABYTE GS27QA 27 inch QHD Gaming Monitor - 2560 x 1440 (QHD), 180Hz, 1ms, 300 cd/m2, FreeSync, HDR Ready, HDMI 2.0, Displayport 1.4
GIGABYTE GS27QA 27 inch QHD Gaming Monitor - 2560 x 1440 (QHD), 180Hz, 1ms, 300 cd/m2, FreeSync, HDR Ready, HDMI 2.0, Displayport 1.4
GIGABYTE GS27QA 27 inch QHD Gaming Monitor - 2560 x 1440 (QHD), 180Hz, 1ms, 300 cd/m2, FreeSync, HDR Ready, HDMI 2.0, Displayport 1.4
GIGABYTE GS27QA 27 inch QHD Gaming Monitor - 2560 x 1440 (QHD), 180Hz, 1ms, 300 cd/m2, FreeSync, HDR Ready, HDMI 2.0, Displayport 1.4
GIGABYTE GS27QA 27 inch QHD Gaming Monitor - 2560 x 1440 (QHD), 180Hz, 1ms, 300 cd/m2, FreeSync, HDR Ready, HDMI 2.0, Displayport 1.4
GIGABYTE GS27QA 27 inch QHD Gaming Monitor - 2560 x 1440 (QHD), 180Hz, 1ms, 300 cd/m2, FreeSync, HDR Ready, HDMI 2.0, Displayport 1.4
GIGABYTE GS27QA 27 inch QHD Gaming Monitor - 2560 x 1440 (QHD), 180Hz, 1ms, 300 cd/m2, FreeSync, HDR Ready, HDMI 2.0, Displayport 1.4
GIGABYTE GS27QA 27 inch QHD Gaming Monitor - 2560 x 1440 (QHD), 180Hz, 1ms, 300 cd/m2, FreeSync, HDR Ready, HDMI 2.0, Displayport 1.4
GIGABYTE GS27QA 27 inch QHD Gaming Monitor - 2560 x 1440 (QHD), 180Hz, 1ms, 300 cd/m2, FreeSync, HDR Ready, HDMI 2.0, Displayport 1.4
GIGABYTE GS27QA 27 inch QHD Gaming Monitor - 2560 x 1440 (QHD), 180Hz, 1ms, 300 cd/m2, FreeSync, HDR Ready, HDMI 2.0, Displayport 1.4
GIGABYTE GS27QA 27 inch QHD Gaming Monitor - 2560 x 1440 (QHD), 180Hz, 1ms, 300 cd/m2, FreeSync, HDR Ready, HDMI 2.0, Displayport 1.4
GIGABYTE GS27QA 27 inch QHD Gaming Monitor - 2560 x 1440 (QHD), 180Hz, 1ms, 300 cd/m2, FreeSync, HDR Ready, HDMI 2.0, Displayport 1.4
36 mo.
GIGABYTE GS27QA 27 inch QHD Gaming Monitor - 2560 x 1440 (QHD), 180Hz, 1ms, 300 cd/m2, FreeSync, HDR Ready, HDMI 2.0, Displayport 1.4
GIGABYTE GS27QA 27 inch QHD Gaming Monitor - 2560 x 1440 (QHD), 180Hz, 1ms, 300 cd/m2, FreeSync, HDR Ready, HDMI 2.0, Displayport 1.4
GIGABYTE GS27QA 27 inch QHD Gaming Monitor - 2560 x 1440 (QHD), 180Hz, 1ms, 300 cd/m2, FreeSync, HDR Ready, HDMI 2.0, Displayport 1.4
GIGABYTE GS27QA 27 inch QHD Gaming Monitor - 2560 x 1440 (QHD), 180Hz, 1ms, 300 cd/m2, FreeSync, HDR Ready, HDMI 2.0, Displayport 1.4
GIGABYTE GS27QA 27 inch QHD Gaming Monitor - 2560 x 1440 (QHD), 180Hz, 1ms, 300 cd/m2, FreeSync, HDR Ready, HDMI 2.0, Displayport 1.4
GIGABYTE GS27QA 27 inch QHD Gaming Monitor - 2560 x 1440 (QHD), 180Hz, 1ms, 300 cd/m2, FreeSync, HDR Ready, HDMI 2.0, Displayport 1.4
GIGABYTE GS27QA 27 inch QHD Gaming Monitor - 2560 x 1440 (QHD), 180Hz, 1ms, 300 cd/m2, FreeSync, HDR Ready, HDMI 2.0, Displayport 1.4
GIGABYTE GS27QA 27 inch QHD Gaming Monitor - 2560 x 1440 (QHD), 180Hz, 1ms, 300 cd/m2, FreeSync, HDR Ready, HDMI 2.0, Displayport 1.4
GIGABYTE GS27QA 27 inch QHD Gaming Monitor - 2560 x 1440 (QHD), 180Hz, 1ms, 300 cd/m2, FreeSync, HDR Ready, HDMI 2.0, Displayport 1.4
GIGABYTE GS27QA 27 inch QHD Gaming Monitor - 2560 x 1440 (QHD), 180Hz, 1ms, 300 cd/m2, FreeSync, HDR Ready, HDMI 2.0, Displayport 1.4
GIGABYTE GS27QA 27 inch QHD Gaming Monitor - 2560 x 1440 (QHD), 180Hz, 1ms, 300 cd/m2, FreeSync, HDR Ready, HDMI 2.0, Displayport 1.4
GIGABYTE GS27QA 27 inch QHD Gaming Monitor - 2560 x 1440 (QHD), 180Hz, 1ms, 300 cd/m2, FreeSync, HDR Ready, HDMI 2.0, Displayport 1.4
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R5,531
+R9 Reward
The GIGABYTE GS27QA is a 27-inch QHD (2560 x 1440) gaming monitor that combines a high 180Hz refresh rate with a 1 ms response time to deliver smooth motion and reduced blur. The SS-IPS panel covers 100% sRGB, supports HDR and FreeSync technology, and features a matte surface with 178° viewing angle... Read More
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Stock 10 Code 1721138 Brand GIGABYTE Model GS27QA EU Warranty 3 Years

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Estimated delivery Wednesday, October 28
You will be kept updated through our detailed tracking system
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The GIGABYTE GS27QA is a 27-inch QHD (2560 x 1440) gaming monitor that combines a high 180Hz refresh rate with a 1 ms response time to deliver smooth motion and reduced blur. The SS-IPS panel covers 100% sRGB, supports HDR and FreeSync technology, and features a matte surface with 178° viewing angles. The monitor has a flat screen, VESA mounting compatibility, and a black housing suitable for typical gaming and desktop setups.

Advantages

The monitor provides fast refresh and low response for fluid gameplay, accurate sRGB color coverage for consistent visuals, and HDR with FreeSync to reduce tearing and enhance dynamic scenes. Its matte surface minimizes reflections while wide viewing angles keep image quality stable from different positions. VESA compatibility allows flexible mounting options.

Suitable for

  • Competitive and casual gaming requiring high refresh rates
  • Content viewing and multimedia with accurate sRGB color
  • Desk setups where VESA mounting is preferred

Key specifications

  • Display diagonal: 27"
  • Resolution: 2560 x 1440 (QHD)
  • Panel type: SS-IPS
  • Refresh rate: 180 Hz
  • Response time: 1 ms
  • Color coverage: 100% sRGB
  • HDR and FreeSync supported
  • Brightness (typical): 300 cd/m²
  • Contrast ratio (typical): 1000:1
  • Viewing angles: 178°
  • Surface: Matte
  • VESA mounting: Yes
  • Built-in speakers/USB hub: No
  • Color: Black

How to use

Place and secure the monitor on a desk stand or attach it to a VESA-compatible mount. Connect video input from your PC or console using a compatible cable, then enable the preferred refresh rate in your system display settings. Activate FreeSync on both the monitor and the graphics card if supported, and enable HDR in the operating system or source device when viewing HDR content. Adjust brightness, color mode, and other on-screen settings through the monitor OSD to match your environment.

Recommendations

For best results in gaming, use the native 2560 x 1440 resolution with the 180 Hz refresh rate and set a low-latency response mode. Keep the matte surface clean and avoid strong direct light to reduce reflections; ensure your graphics card supports FreeSync and HDR to fully utilize the monitor's features.
Key Highlights
  • Competitive and casual gaming requiring high refresh rates
  • Content viewing and multimedia with accurate sRGB color
  • Desk setups where VESA mounting is preferred
  • Display diagonal: 27"
  • Resolution: 2560 x 1440 (QHD)
  • Panel type: SS-IPS
  • Refresh rate: 180 Hz
  • Response time: 1 ms
  • Color coverage: 100% sRGB
  • HDR and FreeSync supported
  • Brightness (typical): 300 cd/m²
  • Contrast ratio (typical): 1000:1
  • Viewing angles: 178°
  • Surface: Matte
  • VESA mounting: Yes
  • Built-in speakers/USB hub: No
  • Color: Black
Specifications
AC input frequency
50/60 Hz
AC input voltage
100 - 240 V
AMD FreeSync
Yes
AMD FreeSync type
FreeSync
Anti-glare screen
Yes
Backlight type
Edge LED
Brand specific technologies
Black Equalizer, Crosshair
Built-in camera
No
Built-in speaker(s)
No
Built-in USB hub
No
Cable lock slot
Yes
Cable lock slot type
Kensington
Cables included
DisplayPort, Power
Colour gamut
100%
Colour gamut standard
sRGB
Contrast ratio (typical)
1000:1
Depth (with stand)
172 mm
Depth (without stand)
50.2 mm
Display brightness (typical)
300 cd/m²
Display diagonal
68.6 cm (27")
Display number of colours
16.7 million colours
Display resolution
2560 x 1440 pixels
Display surface
Matt
Display technology
LCD
DisplayPort version
1.4
DisplayPorts quantity
1
Energy consumption (HDR) per 1000 hours
42 kWh
Energy consumption (SDR) per 1000 hours
26 kWh
Energy efficiency class (HDR)
G
Energy efficiency class (SDR)
F
Energy efficiency scale
A to G
Feet colour
Black
Flicker-free technology
Yes
HD type
Quad HD
HDMI
Yes
HDMI ports quantity
2
HDMI version
2.0
Headphone out
Yes
Headphone outputs
1
Height (with stand)
447 mm
Height (without stand)
365.5 mm
Height adjustment
No
High Dynamic Range (HDR) supported
Yes
Market positioning
Gaming
Maximum refresh rate
180 Hz
Native aspect ratio
16:9
NVIDIA G-SYNC
No
On Screen Display (OSD)
Yes
Package depth
500 mm
Package height
156 mm
Package type
Box
Package weight
7.14 kg
Package width
740 mm
Panel mounting interface
100 x 100 mm
Panel type
SS-IPS
Picture-by-Picture (PbP)
Yes
Picture-in-Picture
Yes
Pivot
No
Pixel pitch
0.2331 x 0.2331 mm
Power consumption (average)
0.3 W
Power consumption (standby)
0.5 W
Power consumption (typical)
32 W
Power supply type
Internal
Product colour
Black
Products per shipping (inner) case
1 pc(s)
Response time
1 ms
Screen shape
Flat
Stand included
Yes
Swivelling
No
Tilt angle range
-5 - 20°
Touchscreen
No
VESA mounting
Yes
Viewable size, horizontal
59.7 cm
Viewable size, vertical
33.6 cm
Viewing angle, horizontal
178°
Viewing angle, vertical
178°
Warranty period
3 year(s)
Weight (with stand)
5.26 kg
Weight (without stand)
4.35 kg
Width (with stand)
619 mm
Width (without stand)
619 mm

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Price history over the last 6 months
GIGABYTE GS27QA 27 inch QHD Gaming Monitor - 2560 x 1440 (QHD), 180Hz, 1ms, 300 cd/m2, FreeSync, HDR Ready, HDMI 2.0, Displayport 1.4
Current
R5,531
Lowest
R2,664
Highest
R6,262
Change 24H
+R2,815   +104%
Week
+R2,801   +103%
Month
+R2,824   +104%

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