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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Giada VM23 Fanless 4K Digital Signage Media Player - Intel Celeron J3160, 4GB RAM, 64GB SSD, Dual HDMI, DisplayPort, Dual GbE, VESA Mount

Giada VM23 Fanless 4K Digital Signage Media Player - Intel Celeron J3160, 4GB RAM, 64GB SSD, Dual HDMI, DisplayPort, Dual GbE, VESA Mount
Giada VM23 Fanless 4K Digital Signage Media Player - Intel Celeron J3160, 4GB RAM, 64GB SSD, Dual HDMI, DisplayPort, Dual GbE, VESA Mount
Giada VM23 Fanless 4K Digital Signage Media Player - Intel Celeron J3160, 4GB RAM, 64GB SSD, Dual HDMI, DisplayPort, Dual GbE, VESA Mount
Giada VM23 Fanless 4K Digital Signage Media Player - Intel Celeron J3160, 4GB RAM, 64GB SSD, Dual HDMI, DisplayPort, Dual GbE, VESA Mount
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R7,131
+R24 Reward
Digital signage media player delivering silent 4K Ultra HD playback through a fanless aluminum chassis. Ideal for continuous 24/7 operation in retail, hospitality, and corporate environments.AdvantagesThe Giada VM23 leverages an Intel Celeron J3160 quad-core processor and Intel HD Graphics 400 to dr... Read More
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Stock 58 Code 3351590 Brand GIADA Model VM23-F4-N335042E6G-GIA V2 Warranty 2 Years

Shipping & Returns

Estimated delivery Tuesday, September 29
You will be kept updated through our detailed tracking system
Payment options
EFTPayFastBank CardSnapScanZapperGoogle PayApple PayMobicredMoreTymePay on Arrival

Digital signage media player delivering silent 4K Ultra HD playback through a fanless aluminum chassis. Ideal for continuous 24/7 operation in retail, hospitality, and corporate environments.

Advantages

The Giada VM23 leverages an Intel Celeron J3160 quad-core processor and Intel HD Graphics 400 to drive stunning 4K content at up to 4096x2160 resolution. Its fanless design ensures zero noise and high reliability, while dual Gigabit Ethernet ports provide network redundancy or segmentation. VESA mounting support allows discreet installation behind displays.

Suitable for

  • Digital signage and menu boards
  • Interactive kiosks and information displays
  • Video walls and multi-screen setups
  • Industrial and embedded computing

Key specifications

  • Processor: Intel Celeron J3160 (Quad-Core, 1.6 GHz, up to 2.24 GHz burst)
  • Graphics: Intel HD Graphics 400
  • Memory: 4GB DDR3L (expandable up to 8GB)
  • Storage: 64GB mSATA SSD (additional 2.5" SATA bay)
  • Video Outputs: 2x HDMI 1.4b, 1x DisplayPort 1.2
  • Max Resolution: 4K Ultra HD (4096x2160)
  • Network: 2x Gigabit Ethernet
  • USB: 2x USB 3.0, 2x USB 2.0
  • Serial: 1x RS232 (DB9)
  • Audio: Line-out, Mic-in
  • Cooling: Fanless
  • Power: DC 12V/3A
  • Chassis: Aluminum Alloy
  • Mounting: VESA mount support

Recommendations

For reliable, silent 4K digital signage, the Giada VM23 offers an excellent balance of performance, connectivity, and durability. Its fanless design and dual LAN ports make it a dependable choice for mission-critical display networks.

Specifications
Battery capacity
0
Battery recharge time
0
Battery technology
Not applicable
Battery type
Not applicable
Brand
Giada
Built-in camera
No
Built-in speaker(s)
No
Card reader integrated
No
Category
Digital Signage Player
Compatible memory cards
Not supported
Continuous audio playback time
0
Display resolution
4096 x 2160
EAN
6949495707275
Frequency range
Not applicable
Headphone connectivity
3.5 mm
Interface
HDMI, DisplayPort, USB 3.0, USB 2.0, RS232, Ethernet, Audio
Mac operating systems supported
Linux
Maximum memory card size
0
Model
VM23
MPN
VM23-F4-N335042E6G-GIA V2
Product colour
Black
Signal-to-Noise Ratio (SNR)
Not applicable
Total storage capacity
64 GB
Type
Digital Signage Player
USB connector type
USB Type-A
Volume control
Yes
Weight
878 kg
Windows operating systems supported
Windows 7, Windows 8.1, Windows 10
Price history over the last 6 months
Giada VM23 Fanless 4K Digital Signage Media Player - Intel Celeron J3160, 4GB RAM, 64GB SSD, Dual HDMI, DisplayPort, Dual GbE, VESA Mount
Current
R7,131
Lowest
R6,414
Highest
R7,131
Change 24H
+R684   +11%
Week
+R706   +11%
Month
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