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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Epson EcoTank ET-M1180, Colour, 1200 x 2400 DPI, 1, A4, 5000 pages per month, 39 ppm

Epson EcoTank ET-M1180, Colour, 1200 x 2400 DPI, 1, A4, 5000 pages per month, 39 ppm
Epson EcoTank ET-M1180, Colour, 1200 x 2400 DPI, 1, A4, 5000 pages per month, 39 ppm
Epson EcoTank ET-M1180, Colour, 1200 x 2400 DPI, 1, A4, 5000 pages per month, 39 ppm
Epson EcoTank ET-M1180, Colour, 1200 x 2400 DPI, 1, A4, 5000 pages per month, 39 ppm
Epson EcoTank ET-M1180, Colour, 1200 x 2400 DPI, 1, A4, 5000 pages per month, 39 ppm
Epson EcoTank ET-M1180, Colour, 1200 x 2400 DPI, 1, A4, 5000 pages per month, 39 ppm
Epson EcoTank ET-M1180, Colour, 1200 x 2400 DPI, 1, A4, 5000 pages per month, 39 ppm
Epson EcoTank ET-M1180, Colour, 1200 x 2400 DPI, 1, A4, 5000 pages per month, 39 ppm
Epson EcoTank ET-M1180, Colour, 1200 x 2400 DPI, 1, A4, 5000 pages per month, 39 ppm
Epson EcoTank ET-M1180, Colour, 1200 x 2400 DPI, 1, A4, 5000 pages per month, 39 ppm
Epson EcoTank ET-M1180, Colour, 1200 x 2400 DPI, 1, A4, 5000 pages per month, 39 ppm
Epson EcoTank ET-M1180, Colour, 1200 x 2400 DPI, 1, A4, 5000 pages per month, 39 ppm
Epson EcoTank ET-M1180, Colour, 1200 x 2400 DPI, 1, A4, 5000 pages per month, 39 ppm
Epson EcoTank ET-M1180, Colour, 1200 x 2400 DPI, 1, A4, 5000 pages per month, 39 ppm
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R13,456
Save moneyA high ink yield combined with Epson's economical inkjet technology delivers a low TCO and a competitive cost per page.Save timeThis reliable cartridge-free printer features an enhanced ink filling system and easy-to-use ink bottles, keeping intervention to a minimum. Thanks to the ink tan... Read More
Out Of Stock
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Stock Out Of Stock Code 127803 Brand EPSON Model C11CG94402 Warranty 2 Years

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Save money
A high ink yield combined with Epson's economical inkjet technology delivers a low TCO and a competitive cost per page.

Save time
This reliable cartridge-free printer features an enhanced ink filling system and easy-to-use ink bottles, keeping intervention to a minimum. Thanks to the ink tank being positioned at the front of the printer, with a clear view of the ink levels, this new design is compact and provides easy access for refilling. Its fast First Page Out Time (FPOT) of six seconds from sleep, and 20ppm print speed, mean you won't be waiting around for jobs.

Save energy
Unlike a laser, our inkjet technology doesn't need any heat during the printing process, helping to keep energy use low and reduce electricity bills.

Connectivity
Wi-Fi, Ethernet and USB connectivity and a compact footprint mean that it's easy to place on a desktop and connect to a user's PC or laptop.

Epson EcoTank ET-M1180. Colour, Number of print cartridges: 1, Maximum duty cycle: 5000 pages per month. Maximum resolution: 1200 x 2400 DPI. Maximum ISO A-series paper size: A4. Print speed (black, normal quality, A4/US Letter): 39 ppm. Duplex printing. Wi-Fi. Product colour: Black, White

Key Highlights
  • Low TCO and energy use: Keep your printing costs extremely low
  • High ink yields: Print up to 11,000 pages with the included ink
  • Save time: Fast FPOT
  • Built for business: Duplex printing and PCL support
  • Easy connectivity: Wi-Fi, USB and Ethernet
  • Home & office 1200 x 2400 DPI Colour
  • A4 39 ppm Printing colours: Black
  • USB port Wi-Fi Ethernet LAN
Specifications
AC input voltage
220 - 240 V
Cables included
AC
Colour
Yes
Compatible operating systems
Mac OS 10.10.x, Mac OS 10.7.x, Mac OS 10.8.x, Mac OS 10.9.x, Mac OS X 10.11.x, Mac OS X 10.12.x, Mac OS X 10.13.x, Mac OS X 10.6.8, Windows 10 (32/64 bit), Windows 7 (32/64 bit), Windows 8 (32/64 Bit), Windows 8.1 (32/64 bit), Windows Server 2003 R2 x64, Windows Server 2003 SP2, Windows Server 2008 (32/64 Bit), Windows Server 2008 R2, Windows Server 2012 (64bit), Windows Server 2012 R2, Windows Server 2016, Windows Vista (32/64 Bit), Windows XP SP3 or later (32-bit), XP Professional x64 Edition SP2
Country of origin
Philippines
Depth
347 mm
Duplex print speed (black, normal quality, A4/US Letter)
9 ppm
Duplex print speed (ISO/IEC 24734, A4) black
9 ppm
Duplex printing
Yes
Ethernet LAN
Yes
Harmonized System (HS) code
84433210
Height
151 mm
Included cartridge capacity (black)
11000 pages
Ink drop
2.8
Ink tank system
Yes
ISO A-series sizes (A0...A9)
A4
Mac operating systems supported
Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra, Mac OS X 10.14 Mojave, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Market positioning
Home & office
Maximum duty cycle
5000 pages per month
Maximum input capacity
250 sheets
Maximum ISO A-series paper size
A4
Maximum resolution
1200 x 2400 DPI
Mobile printing technologies
Epson Connect, Epson iPrint, Epson Email Print, Epson Remote Print, Google Cloud Print
Non-ISO print media sizes
Legal
Number of print cartridges
1
Number of users
3 user(s)
Package depth
440 mm
Package height
280 mm
Package weight
5.99 kg
Package width
410 mm
Page description languages
PCL 5e, PCL 6
Pallet gross weight
0 g
Pallet weight (UK)
0 g
Paper input type
Paper tray
Paper tray media types
Plain paper
Paper tray media weight
64 - 90 g/m²
Power consumption (off)
0.2 W
Power consumption (printing)
14 W
Power consumption (ready)
3.4 W
Print head nozzles
400 nozzles black
Print speed (black, normal quality, A4/US Letter)
39 ppm
Print technology
Inkjet
Printing colours
Black
Printing method
Epson PrecisionCore
Product colour
Black, White
Products per pallet
14 pc(s)
Products per pallet (UK)
28 pc(s)
Products per pallet layer
2 pc(s)
Products per pallet layer (UK)
4 pc(s)
Quantity per pack
1 pc(s)
Recommended duty cycle
200 - 1500 pages per month
Security algorithms
64-bit WEP, 128-bit WEP, WPA-PSK, WPA-TKIP, WPA2-PSK, WPA2-AES
Server operating systems supported
Windows Server 2003 R2, Windows Server 2008, Windows Server 2008 R2, Windows Server 2008 x64, Windows Server 2012 R2, Windows Server 2012 x64, Windows Server 2016
Sound power level (printing)
6.9 dB
Sound pressure level (printing)
56 dB
Standard interfaces
Ethernet, USB 2.0, Wireless LAN
Supported network protocols
TCP/IPv4, TCP/IPv6
Time to first page (black, normal)
6 s
Total input capacity
250 sheets
Total number of input trays
1
Total output capacity
100 sheets
USB port
Yes
Weight
4.3 kg
Wi-Fi
Yes
Wi-Fi Direct
Yes
Width
375 mm
Windows operating systems supported
Windows 10, Windows 10 x64, Windows 7, Windows 7 x64, Windows 8, Windows 8 x64, Windows 8.1, Windows 8.1 x64, Windows Vista, Windows Vista x64, Windows XP, Windows XP Professional x64

Leaflet

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Price history over the last 6 months
Epson EcoTank ET-M1180, Colour, 1200 x 2400 DPI, 1, A4, 5000 pages per month, 39 ppm
Current
R13,456
Lowest
R8,784
Highest
R13,456
Change 24H
+R1,818   +16%
Week
+R3,881   +41%
Month
+R3,863   +40%

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