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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
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Columbia Arctic Crest Down Jacket - Black

Columbia Arctic Crest Down Jacket - Black
Columbia Arctic Crest Down Jacket - Black
0 reviews • Write a review
R6,790
Stay warm and comfortable in the Columbia Arctic Crest Down Jacket, a men's down jacket designed for cold weather. Featuring 650 fill power duck down insulation and Omni-Heat™ Reflective lining, this jacket provides exceptional warmth without bulk. The water-resistant nylon shell and adjustable hood... Read More
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Stock Out Of StockNo Stock Code 2869567 Brand ARCTIC Model 612008 Warranty 2 Years

Shipping & Returns

Stay warm and comfortable in the Columbia Arctic Crest Down Jacket, a men's down jacket designed for cold weather. Featuring 650 fill power duck down insulation and Omni-Heat™ Reflective lining, this jacket provides exceptional warmth without bulk. The water-resistant nylon shell and adjustable hood offer protection from the elements, while the active fit allows for easy movement. Ideal for everyday wear and outdoor activities.

Advantages

Lightweight yet warm down insulation with 650 fill power. Omni-Heat™ Reflective lining retains body heat. Water-resistant fabric for light rain and snow. Adjustable hood and drawcord hem for a custom fit. RDS Certified Down ensures responsible sourcing.

Suitable for

  • Men's cold weather outdoor activities
  • Everyday winter wear
  • Hiking, camping, and commuting

Key specifications

  • Insulation: 80% Duck Down, 20% Feather, 650 Fill Power
  • Shell: 100% Nylon
  • Lining: 100% Polyester (Omni-Heat™ Reflective)
  • Fit: Active Fit
  • Hood: Attached, adjustable
  • Closure: Full-zip with chin guard
  • Pockets: Zippered hand pockets, interior security pocket
  • Hem: Drawcord adjustable
  • Cuffs: Binding at cuffs
  • Color: Black
  • Sustainability: RDS Certified Down

Recommendations

For optimal warmth, layer with a mid-layer fleece or sweater. Machine washable for easy care.

Specifications
Brand
Columbia
Category
Jackets
EAN
195981085822
Model
Arctic Crest Down Jacket
MPN
612008
Product colour
Black
Product type
Down Jacket
Weight
1 kg
Price history over the last 6 months
Columbia Arctic Crest Down Jacket - Black
Current
R6,790
Lowest
R4,330
Highest
R6,790
Change 24H
+R2,185   +47%
Week
+R2,400   +55%
Month
+R2,365   +53%

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