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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
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Canyon CNS-CBTHS10PU Product

Canyon CNS-CBTHS10PU Product
Canyon CNS-CBTHS10PU Product
Canyon CNS-CBTHS10PU Product
Canyon CNS-CBTHS10PU Product
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R1,281
+R4 Reward
The Canyon CNS-CBTHS10PU OnRiff 10 headset delivers a premium audio experience with active noise cancellation and versatile connectivity. Designed for full-size over-ear comfort, it supports both wired and wireless use, making it ideal for calls, music, gaming, and multimedia on PCs, tablets, and sm... Read More
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Stock 3 Code 369223 Brand CANYON Model CNS-CBTHS10PU Warranty 2 Years

Shipping & Returns

Estimated delivery Tuesday, September 29
You will be kept updated through our detailed tracking system
Payment options
EFTPayFastBank CardSnapScanZapperGoogle PayApple PayMobicredMoreTymePay on Arrival
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The Canyon CNS-CBTHS10PU OnRiff 10 headset delivers a premium audio experience with active noise cancellation and versatile connectivity. Designed for full-size over-ear comfort, it supports both wired and wireless use, making it ideal for calls, music, gaming, and multimedia on PCs, tablets, and smartphones.

Key features

  • Active Noise Cancellation (ANC) for immersive listening
  • Bluetooth 5.3 wireless technology with up to 10 m range
  • Up to 25 hours of audio playback on a single charge
  • Built-in microphone with ENC (Environmental Noise Cancellation) for clear calls
  • Gaming Mode for reduced audio latency
  • Hi-Fi sound quality for rich, detailed audio
  • Includes 3.5 mm minijack and USB-C connectivity options
Specifications
Active Noise Cancellation
Yes
Audio Controls
Calls
Audio Interface
1 (3.5-mm minijack)
Audio Output Mode
Stereo
Audio playback
Max 25 hr
Audio System Type
Headset
Battery Current Capacity
300 mAh
Box Height (mm)
395 mm
Box Length (mm)
480 mm
Box Weight Brutto (kg)
10.15 kg
Box Width (mm)
380 mm
Brand
Canyon
Cable Included
Audio Cable
Category
Headband Headphones
Commercial Name
CANYON headset OnRiff 10 ANC Purple
Connectivity technology
Wired and Wireless
Depth (mm)
84 mm
Destination
Cellular Phone
Dimensions of pallet (by air)
1140x960x1335 mm
Dimensions of pallet (by sea)
1140x960x2125 mm
EAN
5291485015312
EAN Code
5291485015312
External Color
Purple
Features
Advanced ANC
Form factor
Full Size (over-ear)
Height (mm)
200 mm
Included Accessories
Documentation
Marketing Model Name
OnRiff 10
Material
Plastic
Max. Range Open Space
10 m
Microphone Form Factor
Built-in
Model
CNS-CBTHS10PU
Mount Type
Head-band
MPN
CNS-CBTHS10PU
Networking Compliant Standards
Bluetooth 5.3
Networking Form Factor
Integrated
Networking Type
Bluetooth Adapter
Nominal Weight
0.253 kg
Pack Height (mm)
170 mm
Pack Length (mm)
182 mm
Pack Weight Brutto (kg)
0.46 kg
Pack Weight Netto (kg)
0.288 kg
Pack Width (mm)
91 mm
Package type
Retail
Packs in Box
20
Pieces in pack
1
Power Device Location
External
Power Port Connector Type
USB-C
Power Port Quantity
1
Product type
Adapter
Quantity of the boxes per pallet (by air)(pcs)
18
Quantity of the boxes per pallet (by sea)(pcs)
30
Quantity of the packs per pallet (by air)(pcs)
360
Quantity of the packs per pallet (by sea)(pcs)
600
Retail Packaging Net Weight Carton
0.172 kg
Retail Packaging Net Weight Plastic
0 kg
Size
84 mm
System Components
2 Speakers
Warranty Products Returnable
Yes
Warranty Term (month)
24 month(s)
Warranty Validation Criteria
Serial Number
Width (mm)
175 mm
Wireless technology
Bluetooth
Price history over the last 6 months
Canyon CNS-CBTHS10PU Product
Current
R1,281
Lowest
R975
Highest
R1,299
Change 24H
+R108   +9%
Week
+R121   +10%
Month
+R244   +23%

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