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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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CANYON Star Raider GH-1A, Gaming headset 3.5mm jack with adjustable microphone and volume control, with 2in1 3.5mm adapter, cable 2M, Black, 0.23kg

CANYON Star Raider GH-1A, Gaming headset 3.5mm jack with adjustable microphone and volume control, with 2in1 3.5mm adapter, cable 2M, Black, 0.23kg
CANYON Star Raider GH-1A, Gaming headset 3.5mm jack with adjustable microphone and volume control, with 2in1 3.5mm adapter, cable 2M, Black, 0.23kg
CANYON Star Raider GH-1A, Gaming headset 3.5mm jack with adjustable microphone and volume control, with 2in1 3.5mm adapter, cable 2M, Black, 0.23kg
CANYON Star Raider GH-1A, Gaming headset 3.5mm jack with adjustable microphone and volume control, with 2in1 3.5mm adapter, cable 2M, Black, 0.23kg
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R486
+R1 Reward
The CANYON Star Raider GH-1A is a wired over-ear gaming headset designed for immersive PC multimedia use. Featuring a 3.5mm jack connection with a 2-in-1 adapter, it delivers clear stereo audio and includes an adjustable microphone with a rotary arm for flexible positioning. The built-in in-line vol... Read More
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Stock 1 Code 369100 Brand CANYON Model CND-SGHS1A Warranty 2 Years

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Estimated delivery Wednesday, September 30
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The CANYON Star Raider GH-1A is a wired over-ear gaming headset designed for immersive PC multimedia use. Featuring a 3.5mm jack connection with a 2-in-1 adapter, it delivers clear stereo audio and includes an adjustable microphone with a rotary arm for flexible positioning. The built-in in-line volume control allows quick adjustments, while the 2-meter cable provides ample reach for comfortable gaming sessions.

Key features

  • Full-size over-ear design with a head-band mount for comfortable extended wear
  • 40 mm driver diameter delivering stereo audio with a frequency response of 20Hz–20kHz
  • 100 dB sensitivity and 32 Ω impedance for clear sound output
  • Rotary arm microphone form factor for adjustable positioning
  • Wired connectivity via 2 (3.5-mm minijack) audio interface with a 2-in-1 adapter included
  • In-cord volume control for convenient on-the-fly adjustments
  • 2-meter cable length in a black finish, weighing 0.23 kg
Specifications
Audio Interface
2 (3.5-mm minijack)
Audio Output Mode
Stereo
Audio System Type
Headset
Box Height (mm)
465 mm
Box Length (mm)
575 mm
Box Weight Brutto (kg)
12.36 kg
Box Width (mm)
505 mm
Brand
Canyon
Cable length
2 m
Carton weight (kg)
13.52 kg
Category
Headband Headphones
Color box dimensions (mm)
90x240x220 mm
Commercial Name
CANYON headset Star Raider GH-1A Black Orange
Connectivity technology
Wired
Destination
PC Multimedia
Dimensions of pallet (by air)
1200x1000x1080 mm
Dimensions of pallet (by sea)
1200x1000x2010 mm
Driver diameter
40 mm
EAN
5291485006846
EAN Code
5291485006846
External Color
Black
Form factor
Full Size (over-ear)
Frequency response
20Hz-20kHz
Impedance
32 Ω
In-Cord Control
Volume
Marketing Model Name
Star Raider GH-1A
Material
Plastic
Microphone Form Factor
Rotary Arm
Model
CND-SGHS1A
Mount Type
Head-band
MPN
CND-SGHS1A
Pack Height (mm)
240 mm
Pack Length (mm)
220 mm
Pack Weight Brutto (kg)
0.465 kg
Pack Weight Netto (kg)
0.265 kg
Pack Width (mm)
90 mm
Package type
Retail
Packs in Box
24
Pieces in pack
1
Product colour
Black
Product type
Adapter
Quantity of the boxes per pallet (by air)(pcs)
8
Quantity of the boxes per pallet (by sea)(pcs)
16
Quantity of the packs per pallet (by air)(pcs)
192
Quantity of the packs per pallet (by sea)(pcs)
384
Retail Packaging Net Weight Carton
0.2 kg
Retail Packaging Net Weight Plastic
0 kg
Sensitivity
100 dB
Single pack gross weight (kg)
0.53 kg
Size
3.5 mm
Warranty Products Returnable
Yes
Warranty Term (month)
24 month(s)
Warranty Validation Criteria
Serial Number
Price history over the last 6 months
CANYON Star Raider GH-1A, Gaming headset 3.5mm jack with adjustable microphone and volume control, with 2in1 3.5mm adapter, cable 2M, Black, 0.23kg
Current
R486
Lowest
R313
Highest
R554
Change 24H
+R170   +54%
Week
+R173   +55%
Month
+R170   +54%

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