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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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CANYON mouse M-5 Wired Black

CANYON mouse M-5 Wired Black
CANYON mouse M-5 Wired Black
CANYON mouse M-5 Wired Black
CANYON mouse M-5 Wired Black
CANYON mouse M-5 Wired Black
CANYON mouse M-5 Wired Black
CANYON mouse M-5 Wired Black
CANYON mouse M-5 Wired Black
CANYON mouse M-5 Wired Black
CANYON mouse M-5 Wired Black
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R240
+R1 Reward
CANYON mouse M-5 Wired Black The CANYON mouse M-5 Wired Black is a desktop mouse from Canyon. Highlights include a black finish, package type of Retail and material of Plastic. Specifications Backlight: No Button Lifetime: 3 000 000 clicks Cable Included: USB-A (Built-in) Cable Length: 1.5 m Commer... Read More
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Stock 15 Code 1538565 Brand CANYON Model CNE-CMS5 Warranty 2 Years

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Estimated delivery Monday, October 19
You will be kept updated through our detailed tracking system
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CANYON mouse M-5 Wired Black

The CANYON mouse M-5 Wired Black is a desktop mouse from Canyon. Highlights include a black finish, package type of Retail and material of Plastic.

Specifications

  • Backlight: No
  • Button Lifetime: 3 000 000 clicks
  • Cable Included: USB-A (Built-in)
  • Cable Length: 1.5 m
  • Commercial Name: CANYON mouse M-5 Wired Black
  • Connectivity Technology: Wired
  • Device Location: External
  • External Color: Black
  • Form Factor: Standard
  • Frame Rate: 125 frames per second
  • Grip: Ambidextrous
  • Interface: USB Type A
  • Marketing Model Name: M-5
  • Max. Movement Speed: 30 in/sec
  • Maximum Acceleration: 10 G
  • Movement Resolution: 1200 dpi
  • Number of Buttons: 3
  • Package Style: Colorbox
  • Pointing Device Technology: Optical
  • Product colour: Black
  • Requires Operating System: Apple Mac OS ; Microsoft Windows
  • Response Rate: 125 Hz
  • Width (mm): 66 mm

Genuine Canyon product — MPN: CNE-CMS5 · EAN: 5291485017064.

Specifications
Backlight
No
Box Height (mm)
384 mm
Box Length (mm)
480 mm
Box Weight Brutto (kg)
12.96 kg
Box Width (mm)
308 mm
Brand
Canyon
Button Lifetime
3 000 000 clicks
Cable Included
USB-A (Built-in)
Cable length
1.5 m
Category
Desktop Mouse
Commercial Name
CANYON mouse M-5 Wired Black
Connectivity technology
Wired
Depth (mm)
118 mm
Device Location
External
Dimensions of pallet (by air)
1200x1000x150 mm
Dimensions of pallet (by sea)
1200x1000x150 mm
EAN
5291485017064
EAN Code
5291485017064
External Color
Black
Form factor
Standard
Frame rate
125 frames per second
Grip
Ambidextrous
Height (mm)
37 mm
Interface
USB Type A
Marketing Model Name
M-5
Material
Plastic
Max. Movement Speed
30 in/sec
Maximum Acceleration
10 G
Model
CNE-CMS5
Movement resolution
1200 dpi
MPN
CNE-CMS5
Nominal Weight
95 g
Number of buttons
3
Pack Height (mm)
44 mm
Pack Length (mm)
135 mm
Pack Weight Brutto (kg)
0.137 kg
Pack Weight Netto (kg)
0.101 kg
Pack Width (mm)
88 mm
Package Style
Colorbox
Package type
Retail
Packs in Box
80
Pieces in pack
1
Pointing Device Technology
Optical
Product colour
Black
Product type
Cable
Quantity of the boxes per pallet (by air)(pcs)
18
Quantity of the boxes per pallet (by sea)(pcs)
30
Quantity of the packs per pallet (by air)(pcs)
1440
Quantity of the packs per pallet (by sea)(pcs)
2400
Requires Operating System
Apple Mac OS
Response Rate
125 Hz
Retail Packaging Net Weight Carton
0.036 kg
Retail Packaging Net Weight Plastic
0 kg
Size
30 in
Warranty Products Returnable
Yes
Warranty Term (month)
24 month(s)
Warranty Validation Criteria
Serial Number
Width (mm)
66 mm
Price history over the last 6 months
CANYON mouse M-5 Wired Black
Current
R240
Lowest
R218
Highest
R245
Change 24H
+R20   +9%
Week
+R21   +9%
Month
+R21   +10%

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