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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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Canyon Bluetooth Headset BTHS-3 On-Ear/Stereo/BT5.1 beige retail (CNS-CBTHS3BE)

Canyon Bluetooth Headset BTHS-3 On-Ear/Stereo/BT5.1 beige retail (CNS-CBTHS3BE)
Canyon Bluetooth Headset BTHS-3 On-Ear/Stereo/BT5.1 beige retail (CNS-CBTHS3BE)
Canyon Bluetooth Headset BTHS-3 On-Ear/Stereo/BT5.1 beige retail (CNS-CBTHS3BE)
Canyon Bluetooth Headset BTHS-3 On-Ear/Stereo/BT5.1 beige retail (CNS-CBTHS3BE)
Canyon Bluetooth Headset BTHS-3 On-Ear/Stereo/BT5.1 beige retail (CNS-CBTHS3BE)
Canyon Bluetooth Headset BTHS-3 On-Ear/Stereo/BT5.1 beige retail (CNS-CBTHS3BE)
Canyon Bluetooth Headset BTHS-3 On-Ear/Stereo/BT5.1 beige retail (CNS-CBTHS3BE)
Canyon Bluetooth Headset BTHS-3 On-Ear/Stereo/BT5.1 beige retail (CNS-CBTHS3BE)
Canyon Bluetooth Headset BTHS-3 On-Ear/Stereo/BT5.1 beige retail (CNS-CBTHS3BE)
Canyon Bluetooth Headset BTHS-3 On-Ear/Stereo/BT5.1 beige retail (CNS-CBTHS3BE)
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R1,029
The Canyon Bluetooth Headset BTHS-3 offers a versatile on-ear listening experience with Bluetooth 5.1 connectivity and a classic beige finish. Designed for use with cellular phones, PCs, and tablets, this headset combines wired and wireless operation for flexible audio enjoyment.Key featuresBluetoot... Read More
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Stock Out Of StockNo Stock Code 369242 Brand CANYON Model CNS-CBTHS3BE Warranty 2 Years

Shipping & Returns

The Canyon Bluetooth Headset BTHS-3 offers a versatile on-ear listening experience with Bluetooth 5.1 connectivity and a classic beige finish. Designed for use with cellular phones, PCs, and tablets, this headset combines wired and wireless operation for flexible audio enjoyment.

Key features

  • Bluetooth 5.1 technology for stable wireless connection
  • Dynamic stereo sound with two built-in speakers
  • Foldable design with metal sliders for easy storage and durability
  • Up to 15 hours of audio playback on a single charge (300 mAh battery)
  • USB-C charging port for convenient power replenishment
  • Includes audio cable and charge cable for wired use
  • Full-size over-ear form factor with head-band mount for comfortable wear
Specifications
Active Noise Cancellation
No
Audio Output Mode
Stereo
Audio playback
Max 15 hr
Audio System Type
Headset
Battery Current Capacity
300 mAh
Box Height (mm)
300 mm
Box Length (mm)
388 mm
Box Weight Brutto (kg)
9.42 kg
Box Width (mm)
518 mm
Brand
Canyon
Cable Included
Audio Cable
Carton weight (kg)
9.42 kg
Category
Headband Headphones
Color box dimensions (mm)
82.5x175x138 mm
Commercial Name
CANYON headset BTHS-3 Beige
Connectivity technology
Wired and Wireless
Depth (mm)
78 mm
Destination
Cellular Phone
Dimensions of pallet (by air)
1036x1350x1164 mm
Dimensions of pallet (by sea)
1036x1923x1164 mm
EAN
5291485009717
EAN Code
5291485009717
External Color
Beige
Features
Foldable Design
Form factor
Full Size (over-ear)
Headphones Technology
Dynamic
Height (mm)
190 mm
Included Accessories
Documentation
Marketing Model Name
BTHS-3
Material
Plastic
Model
CNS-CBTHS3BE
Mount Type
Head-band
MPN
CNS-CBTHS3BE
Networking Compliant Standards
Bluetooth 5.1
Networking Form Factor
Integrated
Networking Type
Bluetooth Adapter
Pack Height (mm)
175 mm
Pack Length (mm)
138 mm
Pack Weight Brutto (kg)
0.355 kg
Pack Weight Netto (kg)
0.228 kg
Pack Width (mm)
82.5 mm
Package type
Retail
Packs in Box
24
Pieces in pack
1
Power Device Location
External
Power Port Connector Type
USB-C
Power Port Quantity
1
Product type
Adapter
Quantity of the boxes per pallet (by air)(pcs)
24
Quantity of the boxes per pallet (by sea)(pcs)
36
Quantity of the packs per pallet (by air)(pcs)
576
Quantity of the packs per pallet (by sea)(pcs)
864
Retail Packaging Net Weight Carton
0.127 kg
Retail Packaging Net Weight Plastic
0 kg
Single pack gross weight (kg)
0.355 kg
Size
78 mm
System Components
2 Speakers
Warranty Products Returnable
Yes
Warranty Term (month)
24 month(s)
Warranty Validation Criteria
Serial Number
Width (mm)
168 mm
Wireless technology
Bluetooth
Price history is not available yet
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