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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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ATEN 2-Port USB DVI Dual-View KVM Switch with Audio & USB 2.0 Hub (KVM cables included)

ATEN 2-Port USB DVI Dual-View KVM Switch with Audio & USB 2.0 Hub (KVM cables included)
ATEN 2-Port USB DVI Dual-View KVM Switch with Audio & USB 2.0 Hub (KVM cables included)
ATEN 2-Port USB DVI Dual-View KVM Switch with Audio & USB 2.0 Hub (KVM cables included)
ATEN 2-Port USB DVI Dual-View KVM Switch with Audio & USB 2.0 Hub (KVM cables included)
ATEN 2-Port USB DVI Dual-View KVM Switch with Audio & USB 2.0 Hub (KVM cables included)
ATEN 2-Port USB DVI Dual-View KVM Switch with Audio & USB 2.0 Hub (KVM cables included)
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R4,339
+R15 Reward
The CS1642A 2-Port USB DVI Dual View KVMP™ Switch is a multi-application device that integrates a 2-port KVM switch with 2-port USB hub. The newest version now supports Quad-View functionality with two Dual View KVM Switches connected.1 x CS1642A 2-Port USB DVI Dual View KVMP™ Switch4 x (2 x 2L-7D02... Read More
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Stock 3 Code 331238 Brand ATEN Model CS1642A-AT-G Warranty 2 Years

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Estimated delivery Wednesday, October 28
You will be kept updated through our detailed tracking system
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The CS1642A 2-Port USB DVI Dual View KVMP™ Switch is a multi-application device that integrates a 2-port KVM switch with 2-port USB hub. The newest version now supports Quad-View functionality with two Dual View KVM Switches connected.

1 x CS1642A 2-Port USB DVI Dual View KVMP™ Switch
4 x (2 x 2L-7D02UD- 2 x LIN5-26W1-W11G) Custom DVI-D Dual Link Cable Sets (1.8m)
1 x 0AD8-1605-24M1 Power Adapter
1 x User Instructions

ATEN 2-Port USB DVI Dual-View KVM Switch with Audio & USB 2.0 Hub (KVM cables included). Keyboard port type: USB, Mouse port type: USB, Video port type: DVI-I. Maximum resolution: 2560 x 1600 pixels, Video bandwidth: 60 Hz, Scan interval: 1,99 s. Product colour: Black, Silver, Rack capacity: 1U, Housing material: Metal, Plastic. Power source: DC, Input voltage: 5.3 V, Power consumption (typical): 10.6 W. Compliance certificates: RoHS

Key Highlights
  • 1x CS1642A 2-Port USB DVI Dual View KVMP™ Switch
  • 2x KVM Cable (DVI-D DL, USB, Audio; 1.8m/6ft)
  • 2x DVI-D DL Cable (1.8m/6ft)
  • 1x Power Adapter
  • 1x User Instructions
  • Rack mounting 1U Black, Silver
  • Number of computers controlled: 2
  • Keyboard port type: USB Mouse port type: USB Video port type: DVI-I
  • 2560 x 1600 pixels
  • Housing material: Metal, Plastic
  • Hot keys
  • DC 10.6 W
Specifications
AC adapter included
Yes
Audio connections
Yes
Built-in display
No
Cables included
DVI, KVM
Compliance certificates
RoHS
Console ports
3.5mm headphone, 3.5mm mic, DVI-I, USB A
Console USB ports quantity
2
DC-in jack
Yes
Depth
76.8 mm
DVI-I ports quantity
6
Ethernet LAN
Yes
Ethernet LAN (RJ-45) ports
1
Harmonized System (HS) code
85176200
Headphone outputs
2
Height
44 mm
Hot keys
Yes
Housing material
Metal, Plastic
Input voltage
5.3 V
Keyboard port type
USB
LED indicators
Yes
Linux operating systems supported
Yes
Mac operating systems supported
Yes
Manual
Yes
Master (outer) case gross weight
10.9 kg
Master (outer) case height
232 mm
Master (outer) case length
512 mm
Master (outer) case net weight
8.6 kg
Master (outer) case width
342 mm
Maximum resolution
2560 x 1600 pixels
Mouse port type
USB
Number of computers controlled
2
Number of microphone inputs
1
Operating relative humidity (H-H)
0 - 80%
Operating temperature (T-T)
0 - 50 °C
Other operating systems supported
Yes
Package depth
325 mm
Package height
210 mm
Package weight
2 kg
Package width
98 mm
Power consumption (typical)
10.6 W
Power source
DC
Product colour
Black, Silver
Products per master (outer) case
5 pc(s)
Push button
Yes
Quick installation guide
Yes
Rack capacity
1U
Rack mounting
Yes
Scan interval
1,99 s
Storage temperature (T-T)
-20 - 60 °C
USB 2.0 Type-A hub ports quantity
2
Video bandwidth
60 Hz
Video port type
DVI-I
Weight
1.72 kg
Width
262.3 mm
Windows operating systems supported
Yes

Manual

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Price history over the last 6 months
ATEN 2-Port USB DVI Dual-View KVM Switch with Audio & USB 2.0 Hub (KVM cables included)
Current
R4,339
Lowest
R4,046
Highest
R5,444
Change 24H
+R231   +6%
Week
+R174   +4%
Month
+R185   +4%

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