We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.
But here is what a one-star review will never tell you:
We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.
Read the full letter — photos and video of real shipments, and a straight answer to every accusation.
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The ARCTIC P12 is a 120 mm case fan (120 x 120 x 25 mm) with a pressure-optimised five-blade design, which makes it a fit for radiators, heatsinks and intake positions behind dust filters or mesh, where air has to push through resistance. It spins to a maximum of 1800 RPM and moves up to 95.65 m³/h (56.3 cfm), with a listed noise figure of 0.3 sone.
What to check before buying: this version uses a 3-pin fan connector, so your motherboard or fan hub will set its speed by voltage rather than PWM; if you want four-pin PWM control, this is not the version to pick. The cable is 0.4 m long, four mounting screws are included, and the fluid dynamic bearing is chosen for quieter running over a long service life.
No. This version has a 3-pin connector, so speed is controlled by voltage from the motherboard header or fan controller.
120 x 120 x 25 mm, the standard 120 mm case fan footprint, supplied with four screws.
Up to 95.65 m³/h (56.3 cfm) at a maximum 1800 RPM, with a listed noise level of 0.3 sone.
The ARCTIC P12 Pressure-optimised 120 mm fan is designed to deliver effective cooling where airflow meets resistance. It features redesigned fan blades and is optimised for high static pressure, making it suitable for use on heatsinks and in situations with increased air resistance. The fan operates at 12 V, has a maximum speed of 1800 RPM, provides an airflow of 95.65 m³/h, and uses a Fluid Dynamic Bearing (FDB) for quieter, longer-lasting operation. The compact 120 x 25 mm black housing and 0.139 kg weight make it suitable for most PC cooling setups.
The P12’s blade geometry and pressure-focused design improve airflow through dense radiators and heatsinks while maintaining a low noise profile of approximately 0.3 sone. The Fluid Dynamic Bearing increases durability and reduces operational noise over time. Its standard 120 mm size and 12 V operation ensure wide compatibility with common PC fan mounts and controllers.
Mount the fan on a compatible 120 mm fan bracket or heatsink following the orientation that directs airflow through the heatsink or radiator. Connect the fan to a 3- or 4-pin header on the motherboard or to a fan controller rated for 12 V, ensuring secure power and speed control. Verify clearance and airflow direction before finalising installation, and use appropriate screws or mounting clips to secure the fan.
For best performance on radiators and dense heatsinks, use the ARCTIC P12 in push or pull configurations where the fan faces the airflow direction through the fins. Regularly clean dust from blades and fins to maintain static pressure effectiveness and replace the fan if bearing noise increases significantly.
