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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

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  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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TP-Link VIGI NVR2016H-16MP network video recorder Black

TP-Link VIGI NVR2016H-16MP network video recorder Black
TP-Link VIGI NVR2016H-16MP network video recorder Black
TP-Link VIGI NVR2016H-16MP network video recorder Black
TP-Link VIGI NVR2016H-16MP network video recorder Black
36 mo.
TP-Link VIGI NVR2016H-16MP network video recorder Black
TP-Link VIGI NVR2016H-16MP network video recorder Black
TP-Link VIGI NVR2016H-16MP network video recorder Black
TP-Link VIGI NVR2016H-16MP network video recorder Black
0 reviews • Write a review
R8,826
+R30 Reward
TP-Link VIGI NVR2016H-16MP, 16 channels, 3840 x 2160 pixels, 16 channels, 720p, 1080p, HDMI Output Resolution: 1 Channel, Resolution: 1280x720/60Hz, 1280x1024/60Hz, 1440x900/60Hz,..., G.711 A-law, G.711 μ-law, G.726 TP-Link VIGI NVR2016H-16MP. Video input channels: 16 channels, Maximum resolution: ... Read More
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Stock 7 Code 9134 Brand TP-LINK Model VIGI NVR2016H-16MP Warranty 3 Years

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Estimated delivery Tuesday, September 29
You will be kept updated through our detailed tracking system
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TP-Link VIGI NVR2016H-16MP, 16 channels, 3840 x 2160 pixels, 16 channels, 720p, 1080p, HDMI Output Resolution: 1 Channel, Resolution: 1280x720/60Hz, 1280x1024/60Hz, 1440x900/60Hz,..., G.711 A-law, G.711 μ-law, G.726

TP-Link VIGI NVR2016H-16MP. Video input channels: 16 channels, Maximum resolution: 3840 x 2160 pixels, Number of simultaneously playbacked channels: 16 channels. Maximum storage capacity: 10 TB, HDD interface: SATA. Ethernet LAN data rates: 10,100,1000 Mbit/s, Networking standards: IEEE 802.3af, IEEE 802.3at, Supported network protocols: UPnP (Plug and Play), NTP (Network Timing). Product colour: Black, Certification: CE, EAC, UKCA, RCM, Triman, BSMI, VCCI, FCC, IC, HDMI. Power consumption (max): 40 W, Output current: 2.43 A, Output voltage: 53.5 V

Key Highlights
  • Video input channels: 16 channels
  • 3840 x 2160 pixels
  • Input bandwidth: 80 Mbit/s Output bandwidth: 60 Mbit/s
  • Maximum storage capacity: 10 TB HDD interface: SATA
  • Ethernet LAN (RJ-45) ports: 1 Power over Ethernet (PoE)
  • 40 W
  • Black
Specifications
AC adapter included
Yes
Audio formats supported
G.711 A-law, G.711 μ-law, G.726
Audio output
1
Cables included
AC
Certification
CE, EAC, UKCA, RCM, Triman, BSMI, VCCI, FCC, IC, HDMI
DC-in jack
Yes
Depth
285 mm
eSATA
Yes
eSATA ports quantity
1
Ethernet LAN (RJ-45) ports
1
Ethernet LAN data rates
10,100,1000 Mbit/s
HDD capacity
0 GB
HDD interface
SATA
HDMI ports quantity
1
Height
45 mm
Input bandwidth
80 Mbit/s
Internal SATA ports quantity
2
Line-in
Yes
Maximum frame rate
30 fps
Maximum resolution
3840 x 2160 pixels
Maximum storage capacity
10 TB
Networking standards
IEEE 802.3af, IEEE 802.3at
Number of HDDs installed
0
Number of HDDs supported
2
Number of simultaneously playbacked channels
16 channels
Operating relative humidity (H-H)
10 - 90%
Operating temperature (T-T)
-10 - 55 °C
Output bandwidth
60 Mbit/s
Output current
2.43 A
Output voltage
53.5 V
Package weight
4.1 kg
Playback controls
Yes
Playback modes
Digital zoom, Fast play, Forward, Full screen, Pause, Play, Stop
Power consumption (max)
40 W
Power over Ethernet (PoE)
Yes
Power over Ethernet (PoE) ports quantity
16
Product colour
Black
Quick installation guide
Yes
Recording modes
Manual, Schedule
Reset button
Yes
Storage temperature (T-T)
-40 - 70 °C
Supported network protocols
UPnP (Plug and Play), NTP (Network Timing)
Supported resolutions
HDMI Output Resolution: 1 Channel, Resolution: 1280x720/60Hz, 1280x1024/60Hz, 1440x900/60Hz, 1680x1050/60Hz, 1920x1080/60Hz, 3840x2160/30Hz VGA Output Resolution: 1 Channel, Resolution: 1280x720/60Hz, 1280x1024/60Hz, 1440x900/60Hz, 1680x1050/60Hz, 1920x1080/60Hz
Total Power over Ethernet (PoE) budget
140 W
USB 2.0 ports quantity
2
VGA (D-Sub) output ports
1
Video formats supported
H.264, H.264+, H.265, H.265+
Video input channels
16 channels
Video motion detection
Yes
Video recording modes
720p, 1080p
Weight
2.1 kg
Wi-Fi
No
Width
330 mm

Manual

Open Manual

Leaflet

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Price history over the last 6 months
TP-Link VIGI NVR2016H-16MP network video recorder Black
Current
R8,826
Lowest
R7,870
Highest
R9,056
Change 24H
+R834   +10%
Week
+R877   +11%
Month
+R847   +11%

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