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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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StarTech.com SV231DPUCA KVM switch Black

StarTech.com SV231DPUCA KVM switch Black
StarTech.com SV231DPUCA KVM switch Black
StarTech.com SV231DPUCA KVM switch Black
StarTech.com SV231DPUCA KVM switch Black
StarTech.com SV231DPUCA KVM switch Black
StarTech.com SV231DPUCA KVM switch Black
StarTech.com SV231DPUCA KVM switch Black
StarTech.com SV231DPUCA KVM switch Black
StarTech.com SV231DPUCA KVM switch Black
StarTech.com SV231DPUCA KVM switch Black
StarTech.com SV231DPUCA KVM switch Black
StarTech.com SV231DPUCA KVM switch Black
StarTech.com SV231DPUCA KVM switch Black
StarTech.com SV231DPUCA KVM switch Black
StarTech.com SV231DPUCA KVM switch Black
StarTech.com SV231DPUCA KVM switch Black
StarTech.com SV231DPUCA KVM switch Black
StarTech.com SV231DPUCA KVM switch Black
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R5,446
+R20 Reward
DisplayPort 1.2 KVM | 6x USB Hub Ports | Digital & Analog Audio | TAA CompliantThis 2-port KVM switch combines 4K 60Hz capabilities with control of two USB-C DP Alt-mode, Thunderbolt 3, or Thunderbolt 4 computers.4K 60Hz ResolutionThis 2-Port USB-C KVM switches between two USB-C enabled computers vi... Read More
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Stock 3 Code 878691 Brand StarTech Model SV231DPUCA Warranty 2 Years

Shipping & Returns

Estimated delivery Tuesday, October 6
You will be kept updated through our detailed tracking system
Payment options
EFTPayFastBank CardSnapScanZapperGoogle PayApple PayMobicredMoreTymePay on Arrival
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DisplayPort 1.2 KVM | 6x USB Hub Ports | Digital & Analog Audio | TAA Compliant

This 2-port KVM switch combines 4K 60Hz capabilities with control of two USB-C DP Alt-mode, Thunderbolt 3, or Thunderbolt 4 computers.

4K 60Hz Resolution

This 2-Port USB-C KVM switches between two USB-C enabled computers viewed over a single DisplayPort monitor. It supports up to 4K 60Hz (4:4:4) resolutions with 6x USB-A 480Mbps hub ports. This KVM is ideal for applications such as CAD/CAM, video editing, and content creation. Support for High Dynamic Range (HDR) offers increased contrast, brightness, colors, and greater luminosity.

Analog and Digital Audio

This USB-C DisplayPort KVM Switch supports 2-channel analog and digital audio output, as well as microphone input, through 3.5mm or USB ports. This provides the user with centralized audio control through the KVM switch. Audio profiles are selectable with hot key commands.

Intuitive Control

The front panel push button and hot key functions make it easy to switch between computers. Install host computers using a single USB-C cable to connect to the KVM. USB HID and USB Hub ports on the front and rear ensure convenient setup configuration and access to USB peripherals. The metal housing of the KVM Switch is suitable for many installation environments.

This product is backed for 2-years by StarTech.com, including free 24/5 multi-lingual technical assistance.

The StarTech.com Advantage

StarTech.com SV231DPUCA. Keyboard port type: USB, Mouse port type: USB, Video port type: DisplayPort. HD type: 4K Ultra HD, Maximum resolution: 5120 x 1440 pixels, Video bandwidth: 60 Hz. Product colour: Black, Mean time between failures (MTBF): 158000 h. Power source: AC, Input voltage: 100 - 240 V, Input current: 1.2 A. Width: 140 mm, Depth: 160 mm, Height: 40 mm

Key Highlights
  • Black
  • Number of computers controlled: 2
  • Keyboard port type: USB Mouse port type: USB Video port type: DisplayPort
  • 4K Ultra HD 5120 x 1440 pixels
  • Hot keys
  • AC
Specifications
AC adapter included
Yes
Audio channels
2.0
Built-in display
No
Chipset
Parade - PS8461, Etron - EJ899I
Console DisplayPorts ports quantity
1
Console ports
3.5mm headphone, 3.5mm mic, DisplayPort
Console USB ports quantity
6
Data transfer rate (max)
5 Gbit/s
Depth
160 mm
DisplayPort version
1.2
HD type
4K Ultra HD
HDCP
Yes
Headphone outputs
1
Height
40 mm
Hot keys
Yes
Input current
1.2 A
Input voltage
100 - 240 V
IP control
No
Keyboard port type
USB
LED indicators
Yes
Master (outer) case height
257 mm
Master (outer) case length
397 mm
Master (outer) case width
300 mm
Maximum resolution
5120 x 1440 pixels
Mean time between failures (MTBF)
158000 h
Mouse port type
USB
Number of computers controlled
2
Number of displays supported
1
Number of microphone inputs
1
Operating relative humidity (H-H)
0 - 80%
Operating temperature (T-T)
0 - 40 °C
Output current
3 A
Output voltage
12 V
Package depth
238 mm
Package height
89 mm
Package weight
1 kg
Package width
184 mm
Power plug type
Type M
Power source
AC
Product colour
Black
Products per master (outer) case
6 pc(s)
Push button
Yes
Quick installation guide
Yes
Rack mounting
No
Rubber feet
Yes
Scan interval
3,8,15,30 s
Storage temperature (T-T)
-10 - 60 °C
USB 3.2 Gen 1 (3.1 Gen 1) Type-A hub ports quantity
2
USB hub
Yes
Video bandwidth
60 Hz
Video port type
DisplayPort
Weight
600 g
Width
140 mm

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Price history over the last 6 months
StarTech.com SV231DPUCA KVM switch Black
Current
R5,446
Lowest
R5,265
Highest
R5,868
Change 24H
+R124   +2%
Week
+R181   +3%
Month
+R161   +3%

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