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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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StarTech.com 2-Port HDMI Splitter, 4K 60Hz HDMI 2.0 Video, 4K HDMI Splitter 1 In 2 Out, 1x2 HDMI Display/Output Splitter, HDR/HDCP, 20in (50cm) Built-in HDMI Cable

StarTech.com 2-Port HDMI Splitter, 4K 60Hz HDMI 2.0 Video, 4K HDMI Splitter 1 In 2 Out, 1x2 HDMI Display/Output Splitter, HDR/HDCP, 20in (50cm) Built-in HDMI Cable
StarTech.com 2-Port HDMI Splitter, 4K 60Hz HDMI 2.0 Video, 4K HDMI Splitter 1 In 2 Out, 1x2 HDMI Display/Output Splitter, HDR/HDCP, 20in (50cm) Built-in HDMI Cable
StarTech.com 2-Port HDMI Splitter, 4K 60Hz HDMI 2.0 Video, 4K HDMI Splitter 1 In 2 Out, 1x2 HDMI Display/Output Splitter, HDR/HDCP, 20in (50cm) Built-in HDMI Cable
StarTech.com 2-Port HDMI Splitter, 4K 60Hz HDMI 2.0 Video, 4K HDMI Splitter 1 In 2 Out, 1x2 HDMI Display/Output Splitter, HDR/HDCP, 20in (50cm) Built-in HDMI Cable
StarTech.com 2-Port HDMI Splitter, 4K 60Hz HDMI 2.0 Video, 4K HDMI Splitter 1 In 2 Out, 1x2 HDMI Display/Output Splitter, HDR/HDCP, 20in (50cm) Built-in HDMI Cable
StarTech.com 2-Port HDMI Splitter, 4K 60Hz HDMI 2.0 Video, 4K HDMI Splitter 1 In 2 Out, 1x2 HDMI Display/Output Splitter, HDR/HDCP, 20in (50cm) Built-in HDMI Cable
StarTech.com 2-Port HDMI Splitter, 4K 60Hz HDMI 2.0 Video, 4K HDMI Splitter 1 In 2 Out, 1x2 HDMI Display/Output Splitter, HDR/HDCP, 20in (50cm) Built-in HDMI Cable
StarTech.com 2-Port HDMI Splitter, 4K 60Hz HDMI 2.0 Video, 4K HDMI Splitter 1 In 2 Out, 1x2 HDMI Display/Output Splitter, HDR/HDCP, 20in (50cm) Built-in HDMI Cable
StarTech.com 2-Port HDMI Splitter, 4K 60Hz HDMI 2.0 Video, 4K HDMI Splitter 1 In 2 Out, 1x2 HDMI Display/Output Splitter, HDR/HDCP, 20in (50cm) Built-in HDMI Cable
StarTech.com 2-Port HDMI Splitter, 4K 60Hz HDMI 2.0 Video, 4K HDMI Splitter 1 In 2 Out, 1x2 HDMI Display/Output Splitter, HDR/HDCP, 20in (50cm) Built-in HDMI Cable
StarTech.com 2-Port HDMI Splitter, 4K 60Hz HDMI 2.0 Video, 4K HDMI Splitter 1 In 2 Out, 1x2 HDMI Display/Output Splitter, HDR/HDCP, 20in (50cm) Built-in HDMI Cable
StarTech.com 2-Port HDMI Splitter, 4K 60Hz HDMI 2.0 Video, 4K HDMI Splitter 1 In 2 Out, 1x2 HDMI Display/Output Splitter, HDR/HDCP, 20in (50cm) Built-in HDMI Cable
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R1,708
+R5 Reward
Send a 4K 60Hz HDMI signal to two separate displays simultaneously, powered with a nearby USB portThis 2-port HDMI splitter displays the same image from an HDMI video source onto two HDMI displays, with support for UHD 4K resolutions, HDR (High Dynamic Range), HDCP content, and 7.1 channel audio.4K ... Read More
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Stock 26 Code 367795 Brand StarTech Model HDMI-SPLITTER-4K60UP Warranty 2 Years

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Estimated delivery Thursday, October 8
You will be kept updated through our detailed tracking system
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Send a 4K 60Hz HDMI signal to two separate displays simultaneously, powered with a nearby USB port

This 2-port HDMI splitter displays the same image from an HDMI video source onto two HDMI displays, with support for UHD 4K resolutions, HDR (High Dynamic Range), HDCP content, and 7.1 channel audio.

4K 60Hz Resolution

This 2-way HDMI splitter supports up to 4K 60Hz resolution and 4:4:4 chroma subsampling. Display 4K content on both your 4K displays or downscale the resolution to 1080p to support monitors with different resolutions, thanks to the built-in scaler. Ideal for environments containing displays of mixed resolutions.

USB Powered

The splitter includes a 31inch (78cm) USB Micro-B to Type-A power cable and USB wall charger. If an outlet is not available or within reach, the USB power cable can be connected to a 5V 1A USB Type-A port.

Robust Installation Options

This HDMI splitter supports active HDMI cables and HDMI extenders (sold separately), facilitating installations at a distance from the displays (e.g., within a remote AV component cabinet). The reset button enables hassle-free hot plug EDID detection, without the need of unplugging cables. The splitter features 8kV air and 6kV contact Electrostatic Discharge (ESD) protection, suitable for installation in a variety of environments.

This product is backed for 2 years, including free lifetime 24/5 multi-lingual technical assistance.

The StarTech.com Advantage

StarTech.com 2-Port HDMI Splitter, 4K 60Hz HDMI 2.0 Video, 4K HDMI Splitter 1 In 2 Out, 1x2 HDMI Display/Output Splitter, HDR/HDCP, 20in (50cm) Built-in HDMI Cable. Video port type: HDMI, Video out: 2x HDMI. Maximum resolution: 4096 x 2160 pixels, Product colour: Black, Housing material: Acrylonitrile butadiene styrene (ABS). AC input voltage: 100 - 240 V, Input current: 0.3 A, Output voltage: 5 V. Width: 55 mm, Depth: 65 mm, Height: 19 mm. Package width: 190 mm, Package depth: 145 mm, Package height: 30 mm

Key Highlights
  • DUPLICATED HDMI DISPLAYS: 2-Port 4K 60Hz HDMI Splitter displays the same image from a single HDMI source on dual-HDMI displays; HDR; UHD; 4:4:4 chroma subsampling support; HDMI 2.0; 18Gbps (total) Bandwidth; 7.1ch Audio; HDCP 2.2/1.4
  • AUTOMATIC DOWNSCALING: HDMI splitter clones EDID settings from output port 1 to port 2, providing the same resolution on both displays; Built-in downscaler auto-detects the resolutions of the connected displays, enabling 1080p and 4K output simultaneously
  • POWER OPTIONS: 4K HDMI Splitter includes a 31inch (78cm) USB power cable to connect to the included USB wall charger; USB-A power cable can be connected to any available 5V 1A USB port; Max 5W power consumption
  • EXTRA-LONG CABLE: 1x2 splitter features a 20in built-in HDMI cable to connect to the source device, reducing strain on ports/connectors; Supports passive HDMI cables up to 16ft (5m) or active cables/extenders (sold separately) to reach further distances
  • USER-FRIENDLY DESIGN: 1 in 2 out HDMI splitter features a reset button for easy troubleshooting and EDID redetection, without the need of unplugging cables; 8kV air and 6kV contact ESD protection; Driverless and OS independent
  • Video port type: HDMI Video ports quantity: 2 Black
  • 4096 x 2160 pixels
  • Maximum operating distance: 5 m
  • Maximum refresh rate: 60 Hz
  • High Dynamic Range (HDR) supported
Specifications
AC input voltage
100 - 240 V
Cable length
0.5 m
Cables included
USB Type-A to Micro-USB Type-B
Compliance certificates
CE, RoHS
Data transfer rate
18 Gbit/s
Depth
65 mm
HD type
4K Ultra HD
HDCP
Yes
HDMI version
2.0
Height
19 mm
High Dynamic Range (HDR) supported
Yes
Housing material
Acrylonitrile butadiene styrene (ABS)
Input current
0.3 A
LED indicators
Power
Manual
Yes
Master (outer) case height
220 mm
Master (outer) case length
470 mm
Master (outer) case width
630 mm
Maximum operating distance
5 m
Maximum refresh rate
60 Hz
Maximum resolution
4096 x 2160 pixels
Operating relative humidity (H-H)
5 - 90%
Operating temperature (T-T)
0 - 70 °C
Output current
1 A
Output voltage
5 V
Package depth
145 mm
Package height
30 mm
Package weight
168 g
Package width
190 mm
Product colour
Black
Products per master (outer) case
60 pc(s)
Storage temperature (T-T)
-10 - 80 °C
Supported audio channels
7.1
Supported video modes
480i, 480p, 576i, 576p, 720p, 1080i, 1080p
Sustainability compliance
Yes
USB powered
Yes
Video out
2x HDMI
Video port type
HDMI
Video ports quantity
2
Weight
92 g
Width
55 mm

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Price history over the last 6 months
StarTech.com 2-Port HDMI Splitter, 4K 60Hz HDMI 2.0 Video, 4K HDMI Splitter 1 In 2 Out, 1x2 HDMI Display/Output Splitter, HDR/HDCP, 20in (50cm) Built-in HDMI Cable
Current
R1,708
Lowest
R1,645
Highest
R1,783
Change 24H
+R8   +0%
Week
+R60   +4%
Month
-R17   -1%

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