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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
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  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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ATEN 8X8 True 4K HDMI Martrix Switch, AV matrix switcher, 18 Gbit/s, 600 MHz, 4096 x 2160 pixels, 4096 x 2160, 3840 x 2160, 1920 x 1200, Black

ATEN 8X8 True 4K HDMI Martrix Switch, AV matrix switcher, 18 Gbit/s, 600 MHz, 4096 x 2160 pixels, 4096 x 2160, 3840 x 2160, 1920 x 1200, Black
ATEN 8X8 True 4K HDMI Martrix Switch, AV matrix switcher, 18 Gbit/s, 600 MHz, 4096 x 2160 pixels, 4096 x 2160, 3840 x 2160, 1920 x 1200, Black
ATEN 8X8 True 4K HDMI Martrix Switch, AV matrix switcher, 18 Gbit/s, 600 MHz, 4096 x 2160 pixels, 4096 x 2160, 3840 x 2160, 1920 x 1200, Black
ATEN 8X8 True 4K HDMI Martrix Switch, AV matrix switcher, 18 Gbit/s, 600 MHz, 4096 x 2160 pixels, 4096 x 2160, 3840 x 2160, 1920 x 1200, Black
ATEN 8X8 True 4K HDMI Martrix Switch, AV matrix switcher, 18 Gbit/s, 600 MHz, 4096 x 2160 pixels, 4096 x 2160, 3840 x 2160, 1920 x 1200, Black
ATEN 8X8 True 4K HDMI Martrix Switch, AV matrix switcher, 18 Gbit/s, 600 MHz, 4096 x 2160 pixels, 4096 x 2160, 3840 x 2160, 1920 x 1200, Black
0 reviews • Write a review
R22,120
+R84 Reward
ATEN's VM0808HB is a True 4K HDMI Matrix Switch series that offers an easy and affordable way to route any of 8 HDMI video sources to any of 8 HDMI displays. Featured with the superior video resolutions up to 4096 x 2160 @ 60Hz (4:4:4), the VM0808HB delivers robust signal routing and ultra-fast digi... Read More
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Stock 12 Code 339681 Brand ATEN Model VM0808HB-AT-G Warranty 2 Years

Shipping & Returns

Estimated delivery Tuesday, October 6
You will be kept updated through our detailed tracking system
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ATEN's VM0808HB is a True 4K HDMI Matrix Switch series that offers an easy and affordable way to route any of 8 HDMI video sources to any of 8 HDMI displays. Featured with the superior video resolutions up to 4096 x 2160 @ 60Hz (4:4:4), the VM0808HB delivers robust signal routing and ultra-fast digital video switching, making it perfect for applications where routing of True 4K digital signals is required, such as event venues, digital classrooms, auditoriums, department stores, and more.
1x VM0808HB 8 x 8 True 4K HDMI Matrix Switch
1x LIN2-418K-E12G Power Cord
1x 2XRT-0106G IR Remote Control
1x 2XRT-0003G IR Receiver
1x Rack Mounting Kit
1x User Instructions

ATEN 8X8 True 4K HDMI Martrix Switch. Product type: AV matrix switcher, Data transfer rate: 18 Gbit/s, Maximum pixel clock: 600 MHz. Housing colour: Black, Housing material: Metal, Rack capacity: 1U. Power consumption (max): 38.1 W, Power consumption (typical): 37.8 W, AC input voltage: 100-240 V. Products per master (outer) case: 1 pc(s), Master (outer) case gross weight: 5.63 kg, Master (outer) case length: 515 mm. Width: 432.4 mm, Depth: 262.3 mm, Height: 44 mm

Key Highlights
  • Connects any of 8 HDMI sources to any of 8 HDMI displays
  • Supports True 4K resolutions up to 4096 x 2160 @ 60Hz (4:4:4)
  • Supports HDR10+
  • Multiple Control Methods – system management via front-panel pushbuttons, IR remote, RS-232 control, and Web GUI/Telnet via Ethernet connections
  • View and control via ATEN Video Matrix Control App in a swift and agile way
  • EDID Expert – selects optimum EDID settings for smooth power-up, high-quality display and use of the best video resolution across different screens
  • Signaling rates up to 6 Gbits for flawless true 4K output
  • Supports Dolby True HD and DTS HD Master audio
  • HDMI (3D, Deep Color, 4K) and HDCP 2.2 compatible
  • Supports Consumer Electronics Control (CEC)
  • Power-on Detection – switches to the next powered-on source when one source is powered off
  • ESD protection for HDMI
  • Supports ATEN’s LockPro HDMI cable lock for secure HDMI cable connections
  • Firmware upgradeable
  • Rack mountable (1U design)
  • AV matrix switcher 18 Gbit/s 600 MHz Black
  • Maximum resolution: 4096 x 2160 pixels
  • HDCP
  • Rack mounting 1U
  • HDMI input ports quantity: 8 HDMI output ports quantity: 8
  • 38.1 W 179 BTU/h
Specifications
3D
Yes
AC input frequency
50-60 Hz
AC input voltage
100-240 V
Built-in display
Yes
Cables included
AC
Control type
Buttons
Data transfer rate
18 Gbit/s
Depth
262.3 mm
Ethernet LAN (RJ-45) ports
1
Extended display identification data (EDID)
Yes
Harmonized System (HS) code
85299097
HDCP
Yes
HDCP version
2.2
HDMI input ports quantity
8
HDMI output ports quantity
8
Heat dissipation
177 BTU/h
Heat dissipation (max)
179 BTU/h
Height
44 mm
High Dynamic Range (HDR) supported
Yes
Housing colour
Black
Housing material
Metal
Input current
1 A
IR receiver included
Yes
LED indicators
Yes
Master (outer) case gross weight
5.63 kg
Master (outer) case height
155 mm
Master (outer) case length
515 mm
Master (outer) case net weight
4.15 kg
Master (outer) case width
338 mm
Maximum pixel clock
600 MHz
Maximum resolution
4096 x 2160 pixels
On/off switch
Yes
Operating relative humidity (H-H)
0 - 80%
Operating temperature (T-T)
0 - 40 °C
Package depth
515 mm
Package height
155 mm
Package weight
5.63 kg
Package width
338 mm
Power consumption (max)
38.1 W
Power consumption (typical)
37.8 W
Product type
AV matrix switcher
Products per master (outer) case
1 pc(s)
Quick start guide
Yes
Rack capacity
1U
Rack mount kit
Yes
Rack mounting
Yes
Remote (IR) input
1
Remote control included
Yes
RS-232 ports
1
Storage relative humidity (H-H)
0 - 80%
Storage temperature (T-T)
-20 - 60 °C
Supported resolutions
4096 x 2160, 3840 x 2160, 1920 x 1200
Weight
4.15 kg
Width
432.4 mm

Leaflet

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Price history over the last 6 months
ATEN 8X8 True 4K HDMI Martrix Switch, AV matrix switcher, 18 Gbit/s, 600 MHz, 4096 x 2160 pixels, 4096 x 2160, 3840 x 2160, 1920 x 1200, Black
Current
R22,120
Lowest
R17,693
Highest
R23,979
Change 24H
+R1,138   +5%
Week
+R918   +4%
Month
+R4,365   +25%

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