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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
Pay the courier with no extra fees.
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StarTech.com 2-Port HDMI Splitter (1x2) - 4K 60Hz UHD HDMI 2.0 Audio Video Splitter w/ Scaler & Audio Extractor (3.5mm/SPDIF) - Dual HDMI Splitter (1-In 2-Out) - EDID Copy - TV/Projector

StarTech.com 2-Port HDMI Splitter (1x2) - 4K 60Hz UHD HDMI 2.0 Audio Video Splitter w/ Scaler & Audio Extractor (3.5mm/SPDIF) - Dual HDMI Splitter (1-In 2-Out) - EDID Copy - TV/Projector
StarTech.com 2-Port HDMI Splitter (1x2) - 4K 60Hz UHD HDMI 2.0 Audio Video Splitter w/ Scaler & Audio Extractor (3.5mm/SPDIF) - Dual HDMI Splitter (1-In 2-Out) - EDID Copy - TV/Projector
StarTech.com 2-Port HDMI Splitter (1x2) - 4K 60Hz UHD HDMI 2.0 Audio Video Splitter w/ Scaler & Audio Extractor (3.5mm/SPDIF) - Dual HDMI Splitter (1-In 2-Out) - EDID Copy - TV/Projector
StarTech.com 2-Port HDMI Splitter (1x2) - 4K 60Hz UHD HDMI 2.0 Audio Video Splitter w/ Scaler & Audio Extractor (3.5mm/SPDIF) - Dual HDMI Splitter (1-In 2-Out) - EDID Copy - TV/Projector
StarTech.com 2-Port HDMI Splitter (1x2) - 4K 60Hz UHD HDMI 2.0 Audio Video Splitter w/ Scaler & Audio Extractor (3.5mm/SPDIF) - Dual HDMI Splitter (1-In 2-Out) - EDID Copy - TV/Projector
StarTech.com 2-Port HDMI Splitter (1x2) - 4K 60Hz UHD HDMI 2.0 Audio Video Splitter w/ Scaler & Audio Extractor (3.5mm/SPDIF) - Dual HDMI Splitter (1-In 2-Out) - EDID Copy - TV/Projector
StarTech.com 2-Port HDMI Splitter (1x2) - 4K 60Hz UHD HDMI 2.0 Audio Video Splitter w/ Scaler & Audio Extractor (3.5mm/SPDIF) - Dual HDMI Splitter (1-In 2-Out) - EDID Copy - TV/Projector
StarTech.com 2-Port HDMI Splitter (1x2) - 4K 60Hz UHD HDMI 2.0 Audio Video Splitter w/ Scaler & Audio Extractor (3.5mm/SPDIF) - Dual HDMI Splitter (1-In 2-Out) - EDID Copy - TV/Projector
StarTech.com 2-Port HDMI Splitter (1x2) - 4K 60Hz UHD HDMI 2.0 Audio Video Splitter w/ Scaler & Audio Extractor (3.5mm/SPDIF) - Dual HDMI Splitter (1-In 2-Out) - EDID Copy - TV/Projector
StarTech.com 2-Port HDMI Splitter (1x2) - 4K 60Hz UHD HDMI 2.0 Audio Video Splitter w/ Scaler & Audio Extractor (3.5mm/SPDIF) - Dual HDMI Splitter (1-In 2-Out) - EDID Copy - TV/Projector
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R2,078
+R7 Reward
HDMI 2.0 Splitter | HDCP 2.2 | EDID Emulation | 7.1 Surround Sound | 2 Year WarrantyThis 2-port HDMI splitter lets you connect your HDMI video source to two HDMI displays, with support for Ultra HD resolutions and HDR (High Dynamic Range) as well as 7.1 surround sound audio.Supports True 4K at 60HzT... Read More
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Stock 6 Code 1187743 Brand StarTech Model ST122HD20S Warranty 2 Years

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Estimated delivery Thursday, October 8
You will be kept updated through our detailed tracking system
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HDMI 2.0 Splitter | HDCP 2.2 | EDID Emulation | 7.1 Surround Sound | 2 Year Warranty

This 2-port HDMI splitter lets you connect your HDMI video source to two HDMI displays, with support for Ultra HD resolutions and HDR (High Dynamic Range) as well as 7.1 surround sound audio.

Supports True 4K at 60Hz

This 2 way HDMI splitter offers full support for your HDMI 2.0b equipment, including true 4K resolution at 60Hz. For smoother video and color transitions, the splitter offers 4:4:4 chroma subsampling, meaning every pixel gets its own unique color.

Widely Compatible

The HDMI 2.0 splitter supports HDCP 2.2 and is backward compatible with 4K 30Hz, 1080p and 720p displays. This ensures that it will work with lower resolution displays such as TVs or projectors around your site or in your digital signage application. With the built-in scaling function, the HDMI 1 in 2 out splitter can output to two displays at different resolutions simultaneously.

The Choice of IT Pros Since 1985

StarTech.com conducts thorough compatibility and performance testing on all our products to ensure we are meeting or exceeding industry standards and providing high-quality products to IT Professionals. Our local StarTech.com Technical Advisors have broad product expertise and work directly with our StarTech.com Engineers to provide support for our customers both pre and post-sales.

The ST122HD20 is backed by a 2-year StarTech.com warranty and free lifetime technical support.

The StarTech.com Advantage

StarTech.com 2-Port HDMI Splitter (1x2) - 4K 60Hz UHD HDMI 2.0 Audio Video Splitter w/ Scaler & Audio Extractor (3.5mm/SPDIF) - Dual HDMI Splitter (1-In 2-Out) - EDID Copy - TV/Projector. Product colour: Black, Housing material: Metal. Supported graphics resolutions: 1280 x 720 (HD 720), 1920 x 1080 (HD 1080), 3840 x 2160, Maximum refresh rate: 60 Hz. HDMI version: 2.0b, Audio output: 3.5 mm. AC adapter input voltage: 100 - 240 V, Power consumption (typical): 5 W. Width: 115 mm, Depth: 205 mm, Height: 65 mm

Key Highlights
  • 2-PORT HDMI SPLITTER: Displays the same image with sound on 2 screens; Splits an HDMI video signal up to Ultra HD 4K 60Hz & 7.1 CH audio; 4:4:4 chroma subsampling support w/ bandwidth up to 18Gbps (HDMI 2.0b); HDR; HDCP 2.2 to HDCP 1.4 conversion
  • EDID MANAGEMENT SWITCH: 1x2 HDMI splitter is capable of outputting 2 different display resolutions w/ a built-in scaler (EDID Auto) or copy the EDID settings from output port 1 to the other display at the desired resolution (720p & up) (EDID Copy)
  • FLEXIBLE AUDIO SUPPORT: 3 different audio outputs HDMI/3.5mm port/Optical digital port for output to speakers/amplifiers; Audio output is supported on all ports simultaneously; Support Digital to Analog conversion (DAC)
  • LONG REACH: Reach up to 16.4ft (5m) with a passive HDMI cable; For longer distances, active HDMI cables or HDMI extenders are available (sold separately) to use with this HDMI splitter for dual TVs/projectors/monitors/displays
  • EASY SETUP: No drivers required for the 1-Input 2-output UHD HDMI 2.0 splitter box; With the EDID switch set to Auto, simply connect the cables and power to start using; Wide screen monitor formats supported; HDMI/DVI compatible
  • Supported graphics resolutions: 1280 x 720 (HD 720), 1920 x 1080 (HD 1080), 3840 x 2160
  • 355 g
  • Black
Specifications
AC adapter input voltage
100 - 240 V
Audio output
3.5 mm
Certification
CE, FCC, REACH
Compliance certificates
RoHS
Depth
205 mm
Digital audio optical out
1
HDMI in
1
HDMI version
2.0b
Height
65 mm
Housing material
Metal
LED indicators
Yes
Master (outer) case height
350 mm
Master (outer) case length
425 mm
Master (outer) case width
353 mm
Maximum refresh rate
60 Hz
Number of HDMI outputs
2
Operating relative humidity (H-H)
20 - 90%
Operating temperature (T-T)
0 - 40 °C
Package depth
202 mm
Package height
69 mm
Package width
114 mm
Power consumption (typical)
5 W
Product colour
Black
Products per master (outer) case
30 pc(s)
Storage temperature (T-T)
-20 - 60 °C
Supported audio channels
7.1
Supported graphics resolutions
1280 x 720 (HD 720), 1920 x 1080 (HD 1080), 3840 x 2160
Weight
355 g
Width
115 mm

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Price history over the last 6 months
StarTech.com 2-Port HDMI Splitter (1x2) - 4K 60Hz UHD HDMI 2.0 Audio Video Splitter w/ Scaler & Audio Extractor (3.5mm/SPDIF) - Dual HDMI Splitter (1-In 2-Out) - EDID Copy - TV/Projector
Current
R2,078
Lowest
R1,969
Highest
R2,078
Change 24H
+R3   +0%
Week
+R60   +3%
Month
+R89   +4%

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