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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
Pay the courier with no extra fees.
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Shuttle XPC slim Barebone XB860G2 - S1851, Intel H860, 1xDP, 2xHDMI, 2 PCIe Slots (1x 16X & 1x X1), 2x Intel LAN (1G + 2.5G), 8x USB, 3x M.2, 24/7 permanent operation

Shuttle XPC slim Barebone XB860G2 - S1851, Intel H860, 1xDP, 2xHDMI, 2 PCIe Slots (1x 16X & 1x X1), 2x Intel LAN (1G + 2.5G), 8x USB, 3x M.2, 24/7 permanent operation
Shuttle XPC slim Barebone XB860G2 - S1851, Intel H860, 1xDP, 2xHDMI, 2 PCIe Slots (1x 16X & 1x X1), 2x Intel LAN (1G + 2.5G), 8x USB, 3x M.2, 24/7 permanent operation
Shuttle XPC slim Barebone XB860G2 - S1851, Intel H860, 1xDP, 2xHDMI, 2 PCIe Slots (1x 16X & 1x X1), 2x Intel LAN (1G + 2.5G), 8x USB, 3x M.2, 24/7 permanent operation
Shuttle XPC slim Barebone XB860G2 - S1851, Intel H860, 1xDP, 2xHDMI, 2 PCIe Slots (1x 16X & 1x X1), 2x Intel LAN (1G + 2.5G), 8x USB, 3x M.2, 24/7 permanent operation
Shuttle XPC slim Barebone XB860G2 - S1851, Intel H860, 1xDP, 2xHDMI, 2 PCIe Slots (1x 16X & 1x X1), 2x Intel LAN (1G + 2.5G), 8x USB, 3x M.2, 24/7 permanent operation
Shuttle XPC slim Barebone XB860G2 - S1851, Intel H860, 1xDP, 2xHDMI, 2 PCIe Slots (1x 16X & 1x X1), 2x Intel LAN (1G + 2.5G), 8x USB, 3x M.2, 24/7 permanent operation
Shuttle XPC slim Barebone XB860G2 - S1851, Intel H860, 1xDP, 2xHDMI, 2 PCIe Slots (1x 16X & 1x X1), 2x Intel LAN (1G + 2.5G), 8x USB, 3x M.2, 24/7 permanent operation
Shuttle XPC slim Barebone XB860G2 - S1851, Intel H860, 1xDP, 2xHDMI, 2 PCIe Slots (1x 16X & 1x X1), 2x Intel LAN (1G + 2.5G), 8x USB, 3x M.2, 24/7 permanent operation
Shuttle XPC slim Barebone XB860G2 - S1851, Intel H860, 1xDP, 2xHDMI, 2 PCIe Slots (1x 16X & 1x X1), 2x Intel LAN (1G + 2.5G), 8x USB, 3x M.2, 24/7 permanent operation
Shuttle XPC slim Barebone XB860G2 - S1851, Intel H860, 1xDP, 2xHDMI, 2 PCIe Slots (1x 16X & 1x X1), 2x Intel LAN (1G + 2.5G), 8x USB, 3x M.2, 24/7 permanent operation
Shuttle XPC slim Barebone XB860G2 - S1851, Intel H860, 1xDP, 2xHDMI, 2 PCIe Slots (1x 16X & 1x X1), 2x Intel LAN (1G + 2.5G), 8x USB, 3x M.2, 24/7 permanent operation
Shuttle XPC slim Barebone XB860G2 - S1851, Intel H860, 1xDP, 2xHDMI, 2 PCIe Slots (1x 16X & 1x X1), 2x Intel LAN (1G + 2.5G), 8x USB, 3x M.2, 24/7 permanent operation
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R7,272
+R27 Reward
The Shuttle XPC slim Barebone XB860G2 is a 4.5-litre PC with two slots for PCI-Express expansion cards. Together with a powerful socket LGA1851 Intel Core Ultra 2xx desktop processor (code name "Arrow Lake-S"), this platform is perfectly suited for many professional applications where performance, f... Read More
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Stock 2 Code 2262573 Brand SHUTTLE Model XB860G2 Warranty 2 Years

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Estimated delivery Friday, October 9
You will be kept updated through our detailed tracking system
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The Shuttle XPC slim Barebone XB860G2 is a 4.5-litre PC with two slots for PCI-Express expansion cards. Together with a powerful socket LGA1851 Intel Core Ultra 2xx desktop processor (code name "Arrow Lake-S"), this platform is perfectly suited for many professional applications where performance, flexibility and a compact form factor matter. You can install e.g. a multiport graphics card, a video capture card or I/O card to set up a mini PC for applications such as video wall presentations, graphics workstations, media capturing, surveillance, POS, POI as well as network and industrial applications. Even mid-range gaming is possible.

Shuttle XPC slim Barebone XB860G2 - S1851, Intel H860, 1xDP, 2xHDMI, 2 PCIe Slots (1x 16X & 1x X1), 2x Intel LAN (1G + 2.5G), 8x USB, 3x M.2, 24/7 permanent operation. Chassis type: 3.5L sized PC, Product type: PC barebone. Motherboard chipset: Intel B860, Processor socket: LGA 1851 (Socket V1), BIOS type: UEFI AMI. Supported memory types: DDR5-SDRAM, Number of memory slots: 2, Maximum internal memory: 96 GB. Supported storage drive types: SSD, Storage drive interface: PCI Express. Ethernet LAN (RJ-45) ports: 2. Cooling type: Active. Power supply: 180 W

Key Highlights
  • 3.5L sized PC Black
  • 2 SO-DIMM Maximum internal memory: 96 GB DDR5-SDRAM
  • SSD M.2
  • On-board graphics card
  • Ethernet LAN
Specifications
AC adapter included
Yes
AC adapter output current
9.23 A
AC adapter output voltage
19.5 V
AC input frequency
50/60 Hz
AC input voltage
100 - 240 V
Audio chip
Realtek ALC888S
BIOS type
UEFI AMI
Built-in processor
No
Built-in speaker(s)
No
Cable lock slot
Yes
Cable lock slot type
Kensington
Chassis type
3.5L sized PC
Compliance certificates
UKCA, CE, Federal Communications Commission (FCC), BSMI, RCM, VCCI, RoHS
Cooling type
Active
DC-in jack
Yes
Depth
200 mm
DisplayPort version
1.4a
DisplayPorts quantity
1
Drivers included
Yes
Ethernet LAN
Yes
Ethernet LAN (RJ-45) ports
2
Harmonized System (HS) code
84733080
HDMI ports quantity
2
HDMI version
2.0/2.1
Headphone outputs
1
Height
72.5 mm
Internal memory installed
No
LAN controller
Intel I226-LM, Intel® I219-LM
LED indicators
HDD, Power
Maximum internal memory
96 GB
Memory channels
Dual-channel
Memory slots type
SO-DIMM
Memory voltage
1.1 V
Microphone in
Yes
Motherboard chipset
Intel B860
Motherboard form factor
mini ITX
Non-ECC
Yes
Number of memory slots
2
Number of power supply units
1
Number of processors supported
1
Number of storage drives supported
3
NVMe
Yes
On-board graphics card
Yes
Operating relative humidity (H-H)
10 - 90%
Operating temperature (T-T)
0 - 50 °C
Package weight
3.2 kg
Panel mounting interface
75 x 75,100 x 100 mm
Power cord included
Yes
Power supply
180 W
Power supply type
External AC adapter
Processor socket
LGA 1851 (Socket V1)
Product colour
Black
Product type
PC barebone
Quick start guide
Yes
SSD form factor
M.2
Storage drive interface
PCI Express
Storage drive sizes supported
M.2
Storage drives installed
No
Supported memory clock speeds
5600 MHz
Supported memory types
DDR5-SDRAM
Supported storage drive types
SSD
Sustainability certificates
ErP, ENERGY STAR
Trusted Platform Module (TPM)
Yes
Trusted Platform Module (TPM) version
2.0
USB 2.0 ports quantity
2
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
3
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
1
USB 3.2 Gen 2 (3.1 Gen 2) Type-A ports quantity
2
VESA mounting
Yes
VGA (D-Sub) ports quantity
0
Weight
1.9 kg
Wi-Fi
No
Width
238 mm

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Price history over the last 6 months
Shuttle XPC slim Barebone XB860G2 - S1851, Intel H860, 1xDP, 2xHDMI, 2 PCIe Slots (1x 16X & 1x X1), 2x Intel LAN (1G + 2.5G), 8x USB, 3x M.2, 24/7 permanent operation
Current
R7,272
Lowest
R6,623
Highest
R7,328
Change 24H
+R120   +2%
Week
+R225   +3%
Month
+R192   +3%

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