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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
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Shuttle Nano PC NT10H9, Intel Core Ultra 9 185H, Intel Arc graphics, 2xHDMI, 2xUSB 4.0 (DP), 2x2.5Gbit LAN, incl. VESA 24/7 permanent operation

Shuttle Nano PC NT10H9, Intel Core Ultra 9 185H, Intel Arc graphics, 2xHDMI, 2xUSB 4.0 (DP), 2x2.5Gbit LAN, incl. VESA 24/7 permanent operation
Shuttle Nano PC NT10H9, Intel Core Ultra 9 185H, Intel Arc graphics, 2xHDMI, 2xUSB 4.0 (DP), 2x2.5Gbit LAN, incl. VESA 24/7 permanent operation
Shuttle Nano PC NT10H9, Intel Core Ultra 9 185H, Intel Arc graphics, 2xHDMI, 2xUSB 4.0 (DP), 2x2.5Gbit LAN, incl. VESA 24/7 permanent operation
Shuttle Nano PC NT10H9, Intel Core Ultra 9 185H, Intel Arc graphics, 2xHDMI, 2xUSB 4.0 (DP), 2x2.5Gbit LAN, incl. VESA 24/7 permanent operation
Shuttle Nano PC NT10H9, Intel Core Ultra 9 185H, Intel Arc graphics, 2xHDMI, 2xUSB 4.0 (DP), 2x2.5Gbit LAN, incl. VESA 24/7 permanent operation
Shuttle Nano PC NT10H9, Intel Core Ultra 9 185H, Intel Arc graphics, 2xHDMI, 2xUSB 4.0 (DP), 2x2.5Gbit LAN, incl. VESA 24/7 permanent operation
Shuttle Nano PC NT10H9, Intel Core Ultra 9 185H, Intel Arc graphics, 2xHDMI, 2xUSB 4.0 (DP), 2x2.5Gbit LAN, incl. VESA 24/7 permanent operation
Shuttle Nano PC NT10H9, Intel Core Ultra 9 185H, Intel Arc graphics, 2xHDMI, 2xUSB 4.0 (DP), 2x2.5Gbit LAN, incl. VESA 24/7 permanent operation
Shuttle Nano PC NT10H9, Intel Core Ultra 9 185H, Intel Arc graphics, 2xHDMI, 2xUSB 4.0 (DP), 2x2.5Gbit LAN, incl. VESA 24/7 permanent operation
Shuttle Nano PC NT10H9, Intel Core Ultra 9 185H, Intel Arc graphics, 2xHDMI, 2xUSB 4.0 (DP), 2x2.5Gbit LAN, incl. VESA 24/7 permanent operation
Shuttle Nano PC NT10H9, Intel Core Ultra 9 185H, Intel Arc graphics, 2xHDMI, 2xUSB 4.0 (DP), 2x2.5Gbit LAN, incl. VESA 24/7 permanent operation
Shuttle Nano PC NT10H9, Intel Core Ultra 9 185H, Intel Arc graphics, 2xHDMI, 2xUSB 4.0 (DP), 2x2.5Gbit LAN, incl. VESA 24/7 permanent operation
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R13,393
+R53 Reward
The Shuttle nano Barebone NT10H Series is designed as a compact, 1-litre nano-style mini-PC with enhanced features and efficiency for multitasking and AI workloads. Equipped with Intel® Core™ Ultra processors with integrated Intel® Arc™ graphics and AI Boost NPU, it effortlessly handles demanding gr... Read More
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Stock 1 Code 2412844 Brand SHUTTLE Model NT10H9 Warranty 2 Years

Shipping & Returns

Estimated delivery Wednesday, October 7
You will be kept updated through our detailed tracking system
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The Shuttle nano Barebone NT10H Series is designed as a compact, 1-litre nano-style mini-PC with enhanced features and efficiency for multitasking and AI workloads. Equipped with Intel® Core™ Ultra processors with integrated Intel® Arc™ graphics and AI Boost NPU, it effortlessly handles demanding graphics processing. It supports output to four 4K/UHD displays and offering comprehensive connectivity including dual USB4, dual 2.5G Intel® LAN, and PCIe 4.0 SSD slot. This powerhouse is ideal for gaming, AI inference, image processing, and multimedia content creation tasks, delivering powerful performance at an affordable price point, empowering both everyday tasks and professional projects with outstanding results.

Shuttle Nano PC NT10H9, Intel Core Ultra 9 185H, Intel Arc graphics, 2xHDMI, 2xUSB 4.0 (DP), 2x2.5Gbit LAN, incl. VESA 24/7 permanent operation. Chassis type: 1L sized PC, Product type: Mini PC barebone. Motherboard chipset: Intel SoC, BIOS type: UEFI AMI. Supported memory types: DDR5-SDRAM, Number of memory slots: 2, Maximum internal memory: 64 GB. Supported storage drive types: SSD, Storage drive interface: PCI Express. Ethernet LAN (RJ-45) ports: 2. Cooling type: Active. Power supply: 120 W

Key Highlights
  • 1L sized PC Black
  • Built-in processor Intel 185H
  • 2 SO-DIMM Maximum internal memory: 64 GB DDR5-SDRAM
  • SSD M.2
  • On-board graphics card Intel Arc Graphics
  • Ethernet LAN
Specifications
AC adapter included
Yes
AC adapter output current
6.32 A
AC adapter output voltage
19 V
AC input frequency
50/60 Hz
AC input voltage
100 - 240 V
Audio chip
Realtek ALC269
BIOS type
UEFI AMI
Built-in processor
Yes
Built-in speaker(s)
No
Cable lock slot
Yes
Cable lock slot type
Kensington
Card reader integrated
Yes
Chassis type
1L sized PC
Combo headphone/mic port
Yes
Compatible memory cards
SD
Compliance certificates
BSMI, CE, Federal Communications Commission (FCC), RoHS, cTUVus
Cooling type
Active
DC-in jack
Yes
Depth
143 mm
ECC
No
Efficient cores
8
Efficient-core base frequency
1.8 GHz
Efficient-core Max Turbo Frequency
3.8 GHz
Ethernet LAN
Yes
Ethernet LAN (RJ-45) ports
2
Graphics card family
Intel
Harmonized System (HS) code
84733080
HDMI ports quantity
2
HDMI version
2.0
Height
55 mm
Housing material
Plastic
Internal memory installed
No
LAN controller
Intel I226-V
Linux operating systems supported
Yes
Low Power Efficient-core Base Frequency
1000 MHz
Low Power Efficient-core Max Turbo Frequency
2.5 GHz
Low Power Efficient-cores
2
Maximum internal memory
64 GB
Maximum resolution
3840 x 2160 pixels
Memory channels
Dual-channel
Memory slots type
SO-DIMM
Memory voltage
1.1 V
Motherboard chipset
Intel SoC
Non-ECC
Yes
Number of displays supported
4
Number of memory slots
2
Number of power supply units
1
NVMe
Yes
On-board graphics card
Yes
On-board graphics card model
Intel Arc Graphics
On/off switch
Yes
Operating relative humidity (H-H)
10 - 90%
Operating temperature (T-T)
0 - 40 °C
Package weight
1.7 kg
Panel mounting interface
75 x 75,100 x 100 mm
Performance cores
6
Performance-core base frequency
2.3 GHz
Performance-core Max Turbo Frequency
5.1 GHz
Power cord included
Yes
Power supply
120 W
Power supply type
External AC adapter
Processor boost frequency
5.1 GHz
Processor cache
24 MB
Processor cores
16
Processor family
Intel Core Ultra 9
Processor generation
Intel® Core™ Ultra (Series 1)
Processor manufacturer
Intel
Processor model
185H
Processor threads
22
Product colour
Black
Product type
Mini PC barebone
Quick start guide
Yes
SSD form factor
M.2
Storage drive interface
PCI Express
Storage drive sizes supported
M.2
Storage drives installed
No
Supported memory clock speeds
5600 MHz
Supported memory types
DDR5-SDRAM
Supported storage drive types
SSD
Sustainability certificates
ENERGY STAR, ErP
Trusted Platform Module (TPM)
Yes
Trusted Platform Module (TPM) version
2.0
USB 2.0 ports quantity
1
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
0
USB 3.2 Gen 2 (3.1 Gen 2) Type-A ports quantity
5
USB4 Gen 2x2 ports quantity
2
VESA mounting
Yes
VGA (D-Sub) ports quantity
0
Weight
800 g
Wi-Fi
No
Width
132 mm
Windows operating systems supported
Windows 11 x64

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Price history over the last 6 months
Shuttle Nano PC NT10H9, Intel Core Ultra 9 185H, Intel Arc graphics, 2xHDMI, 2xUSB 4.0 (DP), 2x2.5Gbit LAN, incl. VESA 24/7 permanent operation
Current
R13,393
Lowest
R13,204
Highest
R15,006
Change 24H
+R35   +0%
Week
+R157   +1%
Month
+R59   +0%

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