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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
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Shuttle All-In-One PC System POS P250, 11.6 inch Multi-Touch-Screen, Intel N100 , 8GB DDR5, 120GB M.2 , 2x RS232, IP54, fanless, 24/7 permanent operation

Shuttle All-In-One PC System POS P250, 11.6 inch Multi-Touch-Screen, Intel N100 , 8GB DDR5, 120GB M.2 , 2x RS232, IP54, fanless, 24/7 permanent operation
Shuttle All-In-One PC System POS P250, 11.6 inch Multi-Touch-Screen, Intel N100 , 8GB DDR5, 120GB M.2 , 2x RS232, IP54, fanless, 24/7 permanent operation
Shuttle All-In-One PC System POS P250, 11.6 inch Multi-Touch-Screen, Intel N100 , 8GB DDR5, 120GB M.2 , 2x RS232, IP54, fanless, 24/7 permanent operation
Shuttle All-In-One PC System POS P250, 11.6 inch Multi-Touch-Screen, Intel N100 , 8GB DDR5, 120GB M.2 , 2x RS232, IP54, fanless, 24/7 permanent operation
Shuttle All-In-One PC System POS P250, 11.6 inch Multi-Touch-Screen, Intel N100 , 8GB DDR5, 120GB M.2 , 2x RS232, IP54, fanless, 24/7 permanent operation
Shuttle All-In-One PC System POS P250, 11.6 inch Multi-Touch-Screen, Intel N100 , 8GB DDR5, 120GB M.2 , 2x RS232, IP54, fanless, 24/7 permanent operation
Shuttle All-In-One PC System POS P250, 11.6 inch Multi-Touch-Screen, Intel N100 , 8GB DDR5, 120GB M.2 , 2x RS232, IP54, fanless, 24/7 permanent operation
Shuttle All-In-One PC System POS P250, 11.6 inch Multi-Touch-Screen, Intel N100 , 8GB DDR5, 120GB M.2 , 2x RS232, IP54, fanless, 24/7 permanent operation
Shuttle All-In-One PC System POS P250, 11.6 inch Multi-Touch-Screen, Intel N100 , 8GB DDR5, 120GB M.2 , 2x RS232, IP54, fanless, 24/7 permanent operation
Shuttle All-In-One PC System POS P250, 11.6 inch Multi-Touch-Screen, Intel N100 , 8GB DDR5, 120GB M.2 , 2x RS232, IP54, fanless, 24/7 permanent operation
Shuttle All-In-One PC System POS P250, 11.6 inch Multi-Touch-Screen, Intel N100 , 8GB DDR5, 120GB M.2 , 2x RS232, IP54, fanless, 24/7 permanent operation
Shuttle All-In-One PC System POS P250, 11.6 inch Multi-Touch-Screen, Intel N100 , 8GB DDR5, 120GB M.2 , 2x RS232, IP54, fanless, 24/7 permanent operation
Shuttle All-In-One PC System POS P250, 11.6 inch Multi-Touch-Screen, Intel N100 , 8GB DDR5, 120GB M.2 , 2x RS232, IP54, fanless, 24/7 permanent operation
Shuttle All-In-One PC System POS P250, 11.6 inch Multi-Touch-Screen, Intel N100 , 8GB DDR5, 120GB M.2 , 2x RS232, IP54, fanless, 24/7 permanent operation
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R16,135
+R68 Reward
The Shuttle XPC all-in-one P25N with an 11.6" multi-touch display is positioned as a space-saving POS system or control device for media playback or automation. The adjustable stand allows for flexible viewing and operation angles, while it can also be VESA-mounted to appropriate stands or walls. Th... Read More
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Stock 6 Code 2623585 Brand SHUTTLE Model POS P250 Warranty 2 Years

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Estimated delivery Thursday, October 29
You will be kept updated through our detailed tracking system
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The Shuttle XPC all-in-one P25N with an 11.6" multi-touch display is positioned as a space-saving POS system or control device for media playback or automation. The adjustable stand allows for flexible viewing and operation angles, while it can also be VESA-mounted to appropriate stands or walls. The front panel is protected from splashing of water and dust according to the IP54 rating. A cable collector box on the back side helps avoid clutter. Thanks to its passive cooling, the system is virtually noise-less, maintenance-free and approved for 24/7 nonstop operation.

Key Highlights
  • Fanless 11.6" AIO-PC Multi-touch display
  • Intel N100, Quad Core processor
  • IP54 protected
  • 24/7 non-stop operation
  • Business All-in-One PC Black 65 W
  • Intel® N N100 Processor cores: 4
  • Touchscreen 29.5 cm (11.6") HD 1366 x 768 TN
  • 8 GB DDR5-SDRAM 4800 MHz
  • 120 GB SSD
  • Intel® UHD Graphics
  • 2 MP 1920 x 1080 pixels
  • Wi-Fi 5 (802.11ac) Ethernet LAN 10,1000,2500 Mbit/s Bluetooth 4.2
Specifications
AC adapter frequency
50/60 Hz
AC adapter input voltage
100 - 240 V
AC adapter output voltage
19 V
AC adapter power
65 W
Audio chip
RealTek ALC888S
Audio system
HD
Bluetooth
Yes
Bluetooth version
4.2
Built-in camera
Yes
Built-in microphone
Yes
Built-in speaker(s)
Yes
Cable lock slot
Yes
Cable lock slot type
Kensington
Camera HD type
Full HD
Camera resolution
1920 x 1080 pixels
Compliance certificates
BSMI, CE, Federal Communications Commission (FCC), RCM, UKCA, VCCI
DC-in jack
Yes
Depth (with stand)
59 mm
Discrete graphics card
No
Discrete graphics card model
Not available
Display brightness
250 cd/m²
Display diagonal
29.5 cm (11.6")
Display resolution
1366 x 768 pixels
Ethernet LAN
Yes
Ethernet LAN (RJ-45) ports
1
Ethernet LAN data rates
10,1000,2500 Mbit/s
Harmonized System (HS) code
84714100
HD type
HD
HDMI ports quantity
1
HDMI version
2.0b
Headphone outputs
1
Height (with stand)
207 mm
Internal memory
8 GB
Internal memory type
DDR5-SDRAM
Market positioning
Business
Maximum internal memory
16 GB
Memory clock speed
4800 MHz
Memory slots type
SO-DIMM
Microphone in
Yes
Motherboard chipset
Intel SoC
Native aspect ratio
16:9
Number of rear USB ports
4
Number of side audio ports
2
Number of side USB ports
2
Number of speakers
1
Number of SSDs installed
1
Number of storage drives installed
1
NVMe
Yes
On-board GPU manufacturer
Intel
On-board graphics card
Yes
On-board graphics card family
Intel® UHD Graphics
On-board graphics card model
Intel® UHD Graphics
On/off button
Yes
Operating relative humidity (H-H)
10 - 90%
Operating system installed
No
Operating temperature (T-T)
0 - 40 °C
Optical drive type
No
Package weight
3.14 kg
Panel mounting interface
75 x 75 mm
Panel type
TN
Processor boost frequency
3.4 GHz
Processor cache
6 MB
Processor cache type
Smart Cache
Processor cores
4
Processor family
Intel® N
Processor manufacturer
Intel
Processor model
N100
Product colour
Black
Product type
All-in-One PC
RMS rated power
2 W
Serial ports quantity
2
SSD capacity
120 GB
SSD form factor
M.2
SSD interface
PCI Express
Storage media
SSD
Sustainability compliance
Yes
Top Wi-Fi standard
Wi-Fi 5 (802.11ac)
Total megapixels
2 MP
Total SSDs capacity
120 GB
Total storage capacity
120 GB
Touchscreen
Yes
Trusted Platform Module (TPM)
Yes
Trusted Platform Module (TPM) version
2.0
USB 2.0 ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
0
USB 3.2 Gen 2 (3.1 Gen 2) Type-A ports quantity
6
USB 3.2 Gen 2 (3.1 Gen 2) Type-C ports quantity
0
USB4 Gen 3x2 ports quantity
0
VESA mounting
Yes
VGA (D-Sub) ports quantity
1
Wall mountable
Yes
Weight (with stand)
1.95 kg
Wi-Fi
Yes
Wi-Fi standards
802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac)
Width (with stand)
299 mm
WLAN controller manufacturer
Realtek
WLAN controller model
Realtek RTL8821CE

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Price history over the last 6 months
Shuttle All-In-One PC System POS P250, 11.6 inch Multi-Touch-Screen, Intel N100 , 8GB DDR5, 120GB M.2 , 2x RS232, IP54, fanless, 24/7 permanent operation
Current
R16,135
Lowest
R16,135
Highest
R17,147
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