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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
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Samsung QB13R-TM Interactive flat panel 33 cm (13 inch) LED Wi-Fi 500 cd/m² Full HD Black Touchscreen Built-in processor Tizen 4.0 16/7

Samsung QB13R-TM Interactive flat panel 33 cm (13 inch) LED Wi-Fi 500 cd/m² Full HD Black Touchscreen Built-in processor Tizen 4.0 16/7
Samsung QB13R-TM Interactive flat panel 33 cm (13 inch) LED Wi-Fi 500 cd/m² Full HD Black Touchscreen Built-in processor Tizen 4.0 16/7
Samsung QB13R-TM Interactive flat panel 33 cm (13 inch) LED Wi-Fi 500 cd/m² Full HD Black Touchscreen Built-in processor Tizen 4.0 16/7
Samsung QB13R-TM Interactive flat panel 33 cm (13 inch) LED Wi-Fi 500 cd/m² Full HD Black Touchscreen Built-in processor Tizen 4.0 16/7
Samsung QB13R-TM Interactive flat panel 33 cm (13 inch) LED Wi-Fi 500 cd/m² Full HD Black Touchscreen Built-in processor Tizen 4.0 16/7
Samsung QB13R-TM Interactive flat panel 33 cm (13 inch) LED Wi-Fi 500 cd/m² Full HD Black Touchscreen Built-in processor Tizen 4.0 16/7
Samsung QB13R-TM Interactive flat panel 33 cm (13 inch) LED Wi-Fi 500 cd/m² Full HD Black Touchscreen Built-in processor Tizen 4.0 16/7
36 mo.
Samsung QB13R-TM Interactive flat panel 33 cm (13 inch) LED Wi-Fi 500 cd/m² Full HD Black Touchscreen Built-in processor Tizen 4.0 16/7
Samsung QB13R-TM Interactive flat panel 33 cm (13 inch) LED Wi-Fi 500 cd/m² Full HD Black Touchscreen Built-in processor Tizen 4.0 16/7
Samsung QB13R-TM Interactive flat panel 33 cm (13 inch) LED Wi-Fi 500 cd/m² Full HD Black Touchscreen Built-in processor Tizen 4.0 16/7
Samsung QB13R-TM Interactive flat panel 33 cm (13 inch) LED Wi-Fi 500 cd/m² Full HD Black Touchscreen Built-in processor Tizen 4.0 16/7
Samsung QB13R-TM Interactive flat panel 33 cm (13 inch) LED Wi-Fi 500 cd/m² Full HD Black Touchscreen Built-in processor Tizen 4.0 16/7
Samsung QB13R-TM Interactive flat panel 33 cm (13 inch) LED Wi-Fi 500 cd/m² Full HD Black Touchscreen Built-in processor Tizen 4.0 16/7
Samsung QB13R-TM Interactive flat panel 33 cm (13 inch) LED Wi-Fi 500 cd/m² Full HD Black Touchscreen Built-in processor Tizen 4.0 16/7
R11,938
Samsung QB13R-TM, Interactive flat panel, 33 cm (13"), LED, 1920 x 1080 pixels, Wi-Fi, 16/7 Samsung QB13R-TM. Product design: Interactive flat panel. Display diagonal: 33 cm (13"), Display technology: LED, Display resolution: 1920 x 1080 pixels, Display brightness: 500 cd/m², HD type: Full HD, Touc... Read More
Out Of Stock
Add to Wish List Compare this Product
Stock Out Of StockNo Stock Code 119007 Brand SAMSUNG Model LH13QBRTMGCXEN Warranty 3 Years

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Samsung QB13R-TM, Interactive flat panel, 33 cm (13"), LED, 1920 x 1080 pixels, Wi-Fi, 16/7

Samsung QB13R-TM. Product design: Interactive flat panel. Display diagonal: 33 cm (13"), Display technology: LED, Display resolution: 1920 x 1080 pixels, Display brightness: 500 cd/m², HD type: Full HD, Touchscreen. Wi-Fi. Operating hours (hours/days): 16/7. Operating system installed: Tizen 4.0. Product colour: Black

Key Highlights
  • Indoor Interactive flat panel Black
  • 33 cm (13") 1920 x 1080 pixels LED 500 cd/m²
  • Touchscreen 30 ms
  • Ethernet LAN Wi-Fi
Specifications
AC input frequency
50/60 Hz
AC input voltage
100 - 240 V
Audio out (mini jack)
1
Bezel colour
Charcoal Black
Bezel width (bottom)
1.31 cm
Bezel width (side)
1.31 cm
Bezel width (top)
1.31 cm
Built-in processor
Yes
Certification
Class B 60950-1, 62368-160950-1, 62368-1
Colour gamut
45%
Computer system
Yes
Computer system type
System on Chip (SoC)
Contrast ratio (dynamic)
10000:1
Contrast ratio (typical)
600:1
DC-in jack
Yes
Display brightness
500 cd/m²
Display depth
29.8 mm
Display diagonal
33 cm (13")
Display height
193.5 mm
Display resolution
1920 x 1080 pixels
Display technology
LED
Display weight
1.1 kg
Display width
322 mm
DisplayPorts quantity
0
Ethernet LAN
Yes
Ethernet LAN (RJ-45) ports
1
Flash memory
8000 MB
Haze rate
25%
HD type
Full HD
HDCP
Yes
HDCP version
2.2
HDMI input ports quantity
1
HDMI ports quantity
1
HDMI version
1.4
Horizontal scan range
30 - 81 kHz
Multi-touch
Yes
Operating hours (hours/days)
16/7
Operating relative humidity (H-H)
10 - 80%
Operating system installed
Tizen 4.0
Operating temperature (T-T)
0 - 40 °C
Package depth
248 mm
Package height
132 mm
Package weight
2 kg
Package width
376 mm
Panel mounting interface
100 x 100 mm
Panel type
ADS
Pixel frequency (max)
594 MHz
Pixel pitch
0.153 x 0.153 mm
Placement supported
Indoor
Power consumption (sleep)
0.5 W
Power consumption (typical)
27.5 W
Product colour
Black
Product design
Interactive flat panel
Purpose
Universal
Response time
30 ms
RJ-45 input ports
1
RS-232 input ports
1
RS-232 interface
Yes
Screen shape
Flat
Touchscreen
Yes
USB port
Yes
USB ports quantity
1
Vertical scan range
48 - 75 Hz
VESA mounting
Yes
Viewing angle, horizontal
178°
Viewing angle, vertical
178°
Wi-Fi
Yes

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Price history over the last 6 months
Samsung QB13R-TM Interactive flat panel 33 cm (13 inch) LED Wi-Fi 500 cd/m² Full HD Black Touchscreen Built-in processor Tizen 4.0 16/7
Current
R11,938
Lowest
R7,796
Highest
R12,797
Change 24H
-R859   -7%
Week
+R4,091   +52%
Month
+R641   +6%

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