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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
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  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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DELL UltraSharp U2725QE computer monitor 68.6 cm (27 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black, Silver

DELL UltraSharp U2725QE computer monitor 68.6 cm (27 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black, Silver
DELL UltraSharp U2725QE computer monitor 68.6 cm (27 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black, Silver
DELL UltraSharp U2725QE computer monitor 68.6 cm (27 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black, Silver
DELL UltraSharp U2725QE computer monitor 68.6 cm (27 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black, Silver
DELL UltraSharp U2725QE computer monitor 68.6 cm (27 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black, Silver
DELL UltraSharp U2725QE computer monitor 68.6 cm (27 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black, Silver
DELL UltraSharp U2725QE computer monitor 68.6 cm (27 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black, Silver
DELL UltraSharp U2725QE computer monitor 68.6 cm (27 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black, Silver
DELL UltraSharp U2725QE computer monitor 68.6 cm (27 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black, Silver
DELL UltraSharp U2725QE computer monitor 68.6 cm (27 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black, Silver
36 mo.
DELL UltraSharp U2725QE computer monitor 68.6 cm (27 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black, Silver
DELL UltraSharp U2725QE computer monitor 68.6 cm (27 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black, Silver
DELL UltraSharp U2725QE computer monitor 68.6 cm (27 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black, Silver
DELL UltraSharp U2725QE computer monitor 68.6 cm (27 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black, Silver
DELL UltraSharp U2725QE computer monitor 68.6 cm (27 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black, Silver
DELL UltraSharp U2725QE computer monitor 68.6 cm (27 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black, Silver
DELL UltraSharp U2725QE computer monitor 68.6 cm (27 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black, Silver
DELL UltraSharp U2725QE computer monitor 68.6 cm (27 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black, Silver
DELL UltraSharp U2725QE computer monitor 68.6 cm (27 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black, Silver
DELL UltraSharp U2725QE computer monitor 68.6 cm (27 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black, Silver
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R18,543
+R48 Reward
A 27" monitor featuring the world's first enhanced IPS Black with 3000:1 contrast ratio with enhanced eye comfort from improved ComfortView Plus, an ambient light sensor and 120Hz refresh rate. World’s 1st enhanced IPS Black monitor Feast your eyes on every fine detail on th... Read More
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Stock 1 Code 2446304 Brand DELL Model DELL-U2725QE Warranty 3 Years

Shipping & Returns

Estimated delivery Monday, October 5
You will be kept updated through our detailed tracking system
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A 27" monitor featuring the world's first enhanced IPS Black with 3000:1 contrast ratio with enhanced eye comfort from improved ComfortView Plus, an ambient light sensor and 120Hz refresh rate.
World’s 1st enhanced IPS Black monitor

World’s 1st enhanced IPS Black monitor

Feast your eyes on every fine detail on the world’s 1st IPS monitor with stunning 3000:1 contrast ratio.

A better view

With 47% deeper blacks versus conventional IPS, a low reflectance panel that improves contrast ratio,smoother visuals on a 120Hz refresh rate and exceptional colour accuracy with 99% DCI-P3 and Display P3,every detail of your work pops.Conventional IPS vs Enhanced IPS Black
A better view
Low reflectance panel

Low reflectance panel

The low reflectance panel reduces glare from outside light sources and improves screen contrast.

Smoother visual experience

A 120Hz refresh rate delivers less flicker, more seamless scrolling and smoother motion than 60Hz monitors.
Smoother visual experience
Adapts to your environment

Adapts to your environment

A built-in Ambient Light Sensor intelligently optimises brightness and colour temperature based on your surroundings.

Improved ComfortView Plus

Our latest monitors reduce harmful blue light emissions to ≤35%, compared to ≤50% from the previous generation, for all-day eye comfort without sacrificing colour accuracy.
Improved ComfortView Plus
Power delivery

Power delivery

Power your devices with a single cable connection with up to 140W EPR (Extended Power Range) enabled by Thunderbolt™ 4.

Extensive connectivity

Connect all your devices with over a dozen ports, including pop-out quick access ports.
Extensive connectivity
Stable connection

Stable connection

Connect to the Ethernet with a built-in RJ45 port with up to 2.5GbE.

Expand your perspective

Experience uncompromised picture quality by daisy chaining two 4K monitors on either Windows, or macOS, powered by Thunderbolt 4.
Expand your perspective
Optimise your picture

Optimise your picture

Customisable coloursEasily calibrate your monitor’s colours on the new Dell Colour Management software, with Calman Verified certification.Manage ICC profilesCreate, store, and manage ICC profiles on your computer dynamically through the software dashboard.Compatible with multiple operating systemsDell Colour Management software is compatible with multiple operating systems including Windows and macOS®.

Environmentally-forward thinking

Material innovationYour monitor has been thoughtfully crafted with a selection of sustainable materials including 85% post-consumer plastic and closed-loop ITE-derived plastic, 100% recycled aluminium, 50% recycled steel and at least 20% recycled glass that make up to 25% recycled content by weight. Using recycled materials helps conserve natural resources and contributes to a lower environmental footprint.Environmental standardsThis monitor is registered EPEAT Gold with Climate+, certified ENERGY STAR® and carries the latest TCO certified designation. With the new certification, this monitor is assured to be built using renewable energy while meeting high safety standards.Seamlessly modernise your techWe can help you responsibly and securely retire your legacy IT equipment, regardless of brand, while addressing your sustainability goals.Packaging with purposeThis monitor ships in a box made from 100% renewable materials. We are reducing plastic waste wherever possible and transitioning to a responsible fiber-based solution.
Environmentally-forward thinking
Dell Display and Peripheral Manager

Dell Display and Peripheral Manager

Experience Dell’s singular, innovative application to optimise the performance of your entire Dell PC workspace.Maximise productivityEasy Arrange tiles apps across screens with pre-set partitions and customises up to five windows, enhancing multitasking. Easy Arrange Memory saves and restores app profiles manually, on schedule, or at start-up.Easy navigationControl and work across multiple network or USB connected PCs and monitors with a single keyboard and mouse, seamlessly transferring files between them.More manageableScale up management across your entire fleet of Dell displays, docks and client peripherals with streamlined firmware updates and expanded Command Line Interface features.
Key Highlights
  • 68.6cm (27") 4K Ultra HD 3840 x 2160 Edge LED IPS
  • 8ms, 16:9, 450cd/m², 3000:1
  • USB, HDMI, DisplayPort
  • 68.6 cm (27") LCD IPS
  • 4K Ultra HD 3840 x 2160 pixels 16:9
  • 120 Hz 8 ms 450 cd/m² 3000:1
  • Flicker-free technology
  • F 25 kWh 25.4 W
Specifications
AC input frequency
50/60 Hz
AC input voltage
100 - 240 V
Adjustable height (max)
15 cm
AMD FreeSync
No
Anti-glare screen
Yes
Backlight type
Edge LED
Bezel width (bottom)
1 cm
Bezel width (side)
7.85 mm
Bezel width (top)
7.85 mm
Built-in camera
No
Built-in speaker(s)
No
Built-in USB hub
Yes
Cable lock slot
Yes
Cable lock slot type
Kensington
Cable management
Yes
Cables included
AC, DisplayPort, Thunderbolt, USB Type-A to USB Type-C
Carbon emissions, end-of-life (kg of CO2e)
7.225
Carbon emissions, energy usage (kg of CO2e)
124.848
Carbon emissions, logistics (kg of CO2e)
18.207
Carbon emissions, manufacturing (kg of CO2e)
138.72
Compliance certificates
RoHS
Contrast ratio (typical)
3000:1
DCI-P3 coverage
99%
Depth (with stand)
189 mm
Depth (without stand)
55.6 mm
Detachable stand
Yes
Digital horizontal frequency
30 - 275 kHz
Digital vertical frequency
48 - 120 Hz
Display brightness (peak)
600 cd/m²
Display brightness (typical)
450 cd/m²
Display diagonal
68.6 cm (27")
Display diagonal (metric)
68.47 cm
Display number of colours
1.07 billion colours
Display resolution
3840 x 2160 pixels
Display technology
LCD
DisplayPort cable length
1.8 m
DisplayPort out quantity
1
DisplayPort out version
1.4
DisplayPort version
1.4
DisplayPorts quantity
1
Doesn't contain
Arsenic, Mercury, PVC/BFR
Energy consumption (HDR) per 1000 hours
44 kWh
Energy consumption (SDR) per 1000 hours
25 kWh
Energy efficiency class (HDR)
G
Energy efficiency class (SDR)
F
Energy efficiency scale
A to G
Ethernet LAN
Yes
Feet colour
Silver
Flicker-free technology
Yes
Front bezel colour
Black
HD type
4K Ultra HD
HDCP
Yes
HDCP version
2.2
HDMI
Yes
HDMI ports quantity
1
Headphone connectivity
3.5 mm
Headphone out
Yes
Height (with stand)
535.7 mm
Height (without stand)
353.5 mm
Height adjustment
Yes
High Dynamic Range (HDR) supported
Yes
High Dynamic Range (HDR) technology
DisplayHDR 600
Input current
4 A
LED backlight
Yes
Low Blue Light technology
Yes
Market positioning
Office
Maximum refresh rate
120 Hz
Native aspect ratio
16:9
Non-operating altitude
5000 - 12192 m
Number of USB Type-C upstream ports quantity
1
NVIDIA G-SYNC
No
On Screen Display (OSD)
Yes
Operating altitude
0 - 5000 m
Operating relative humidity (H-H)
10 - 80%
Operating temperature (T-T)
0 - 40 °C
Package depth
154.9 mm
Package height
454.9 mm
Package weight
9.73 kg
Package width
819.9 mm
PAIA version
GaBi version 1, 2024
Panel mounting interface
100 x 100 mm
Panel type
IPS
Pivot
Yes
Pivot angle
-90 - 90°
Pixel density
163 ppi
Pixel pitch
0.1554 x 0.1554 mm
Power consumption (max)
325 W
Power consumption (off)
0.3 W
Power consumption (standby)
0.5 W
Power consumption (typical)
25.4 W
Product colour
Black, Silver
Response time
8 ms
Response time (fast)
5 ms
Response time measurement type
GTG (Gray to Gray)
RJ-45 ports quantity
1
Screen shape
Flat
sRGB coverage (typical)
100%
Stand included
Yes
Storage relative humidity (H-H)
5 - 90%
Storage temperature (T-T)
-20 - 60 °C
Supported graphics resolutions
640 x 480 (VGA), 720 x 400, 800 x 600 (SVGA), 1024 x 768 (XGA), 1152 x 864 (XGA+), 1280 x 1024 (SXGA), 1280 x 800 (WXGA), 1600 x 1200 (UXGA), 1680 x 1050 (WSXGA+), 1920 x 1080 (HD 1080), 1920 x 1200 (WUXGA), 2560 x 1440, 3840 x 2160
Supported video modes
480p, 576p, 720p, 1080p, 2160p
Surface hardness
3H
Sustainability certificates
ENERGY STAR, TCO
Swivel angle range
-45 - 45°
Swivelling
Yes
Thunderbolt 4 ports quantity
2
Tilt adjustment
Yes
Tilt angle range
-5 - 21°
Total carbon footprint (kg of CO2e)
289
Touchscreen
No
USB hub version
3.2 Gen 2 (3.1 Gen 2)
USB Power Delivery (USB PD)
Yes
USB Power Delivery up to
120 W
USB Type-A downstream ports quantity
5
USB Type-C DisplayPort Alternate Mode
Yes
USB Type-C downstream ports quantity
2
USB upstream port type
USB Type-C
VESA mounting
Yes
Viewable size diagonal
68.5 cm
Viewable size, horizontal
59.7 cm
Viewable size, vertical
33.6 cm
Viewing angle, horizontal
178°
Viewing angle, vertical
178°
Wall mountable
Yes
Weight (with stand)
6.74 kg
Weight (without stand)
5.22 kg
Width (with stand)
612.4 mm
Width (without stand)
612.4 mm

Energy label

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Manual

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Document

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Leaflet

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Price history over the last 6 months
DELL UltraSharp U2725QE computer monitor 68.6 cm (27 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black, Silver
Current
R18,543
Lowest
R10,980
Highest
R18,766
Change 24H
+R6,794   +58%
Week
+R6,885   +59%
Month
+R7,107   +62%

Independent reviews by tech media

techaeris.comAlex
9.6/10
Pros
  • Classic Dell Monitor design with smaller bezels and less weight
  • Fantastic 4K display with vibrant colors, deep blacks, and crisp clean whites
  • A very broad feature set that includes 140W power pass through USB-C and KVM switching for multiple desktops. Plu
Cons
  • The US pricing is great, the CA pricing is pretty steep
  • The design is classic but a sugnificant refresh may be in order
Read the full review at techaeris.com →
monitornerds.comPaolo

Verdict: The Dell U2725QE is our new favorite prosumer monitor thanks to the advantages it brings. It's IPS panel is very accurate, but it also has tremendous improvements in contrast and it goes up to 120Hz. Its built impressively well despite being lighter, and...

Pros
  • Excellent Color Quality and Contrast
  • Thunderbolt 4
  • Plenty of Connectivity Features
  • Accurate Out of the Box
  • Plenty of Features and Great Build Quality
Cons
  • Expensive
  • No Adaptive-Sync
Read the full review at monitornerds.com →

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