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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
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  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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SALEWA Ortles TW Air Hooded Jacket Willow 36

SALEWA Ortles TW Air Hooded Jacket Willow 36
SALEWA Ortles TW Air Hooded Jacket Willow 36
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R7,021
+R19 Reward
The SALEWA Ortles TW Air Hooded Jacket is a premium women's insulated jacket designed for alpine climbing, ski touring, and mountaineering. Featuring innovative TirolWool® Responsive insulation, it provides exceptional warmth and breathability while remaining lightweight and packable. The athletic f... Read More
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Stock 3 Code 2895341 Brand SALEWA Model 0010706600047260 Warranty 2 Years

Shipping & Returns

Estimated delivery Monday, October 5
You will be kept updated through our detailed tracking system
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The SALEWA Ortles TW Air Hooded Jacket is a premium women's insulated jacket designed for alpine climbing, ski touring, and mountaineering. Featuring innovative TirolWool® Responsive insulation, it provides exceptional warmth and breathability while remaining lightweight and packable. The athletic fit and helmet-compatible hood ensure freedom of movement and protection in demanding conditions.

Advantages

TirolWool® Responsive insulation combines 60% wool and 40% polyester with responsive minerals that reflect far infrared energy, enhancing thermal efficiency and comfort. The PFC-free DWR finish and wind-resistant nylon ripstop fabric offer reliable weather protection. The jacket packs into its own compression pouch for easy transport.

Suitable for

  • Alpine climbing
  • Ski touring
  • Mountaineering
  • Cold-weather outdoor activities

Key specifications

  • Insulation: TirolWool® Responsive (60% Wool, 40% Polyester)
  • Outer fabric: Nylon Ripstop PFC Free DWR 20D (100% Polyamide)
  • Lining: Nylon 20D Plain Downproof (100% Polyamide)
  • Fit: Athletic Fit
  • Hood: Insulated, fitted, adjustable, helmet-compatible
  • Pockets: 2 zipped hand pockets, 1 zipped chest pocket
  • Weight: Not specified
  • Colour: Willow
  • Size: EU 36

Recommendations

For optimal performance, layer the Ortles TW Air Hooded Jacket over a base layer and under a hardshell in extreme conditions. The Responsive technology helps improve blood circulation and muscle recovery during high-altitude activities.

Specifications
Brand
SALEWA
Category
Hooded Insulated Jacket
EAN
4053866815772
Model
Ortles TW Air Hooded Jacket
MPN
0010706600047260
Product colour
Willow
Product type
Hooded Insulated Jacket
Weight
0.25 kg
Price history over the last 6 months
SALEWA Ortles TW Air Hooded Jacket Willow 36
Current
R7,021
Lowest
R4,872
Highest
R7,021
Change 24H
+R1,957   +39%
Week
+R1,956   +39%
Month
+R2,027   +41%

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