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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
Pay the courier with no extra fees.
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MSI MAG 321CUPDF computer monitor 80 cm (31.5 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black

MSI MAG 321CUPDF computer monitor 80 cm (31.5 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black
MSI MAG 321CUPDF computer monitor 80 cm (31.5 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black
MSI MAG 321CUPDF computer monitor 80 cm (31.5 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black
MSI MAG 321CUPDF computer monitor 80 cm (31.5 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black
MSI MAG 321CUPDF computer monitor 80 cm (31.5 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black
MSI MAG 321CUPDF computer monitor 80 cm (31.5 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black
MSI MAG 321CUPDF computer monitor 80 cm (31.5 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black
MSI MAG 321CUPDF computer monitor 80 cm (31.5 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black
MSI MAG 321CUPDF computer monitor 80 cm (31.5 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black
MSI MAG 321CUPDF computer monitor 80 cm (31.5 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black
MSI MAG 321CUPDF computer monitor 80 cm (31.5 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black
MSI MAG 321CUPDF computer monitor 80 cm (31.5 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black
MSI MAG 321CUPDF computer monitor 80 cm (31.5 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black
MSI MAG 321CUPDF computer monitor 80 cm (31.5 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black
MSI MAG 321CUPDF computer monitor 80 cm (31.5 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black
MSI MAG 321CUPDF computer monitor 80 cm (31.5 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black
MSI MAG 321CUPDF computer monitor 80 cm (31.5 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black
MSI MAG 321CUPDF computer monitor 80 cm (31.5 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black
MSI MAG 321CUPDF computer monitor 80 cm (31.5 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black
MSI MAG 321CUPDF computer monitor 80 cm (31.5 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black
MSI MAG 321CUPDF computer monitor 80 cm (31.5 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black
MSI MAG 321CUPDF computer monitor 80 cm (31.5 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black
MSI MAG 321CUPDF computer monitor 80 cm (31.5 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black
MSI MAG 321CUPDF computer monitor 80 cm (31.5 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black
MSI MAG 321CUPDF computer monitor 80 cm (31.5 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black
MSI MAG 321CUPDF computer monitor 80 cm (31.5 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black
MSI MAG 321CUPDF computer monitor 80 cm (31.5 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black
MSI MAG 321CUPDF computer monitor 80 cm (31.5 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black
MSI MAG 321CUPDF computer monitor 80 cm (31.5 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black
MSI MAG 321CUPDF computer monitor 80 cm (31.5 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black
0 reviews • Write a review
R9,125
+R26 Reward
The MSI MAG 321CUPDF Gaming Monitor, 32 inches of stunning Rapid VA, Dual mode with UHD 160Hz and FHD 320Hz. Equipped with 0.5ms (GtG, Min.) response time, Frameless Design, VESA DisplayHDR 400, AI Vision. Perfect for competitive gamers seeking immersion. Upgrade your setup—check out now and game on... Read More
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Stock 20 Code 368109 Brand MSI Model MAG 321CUPDF Warranty 2 Years

Shipping & Returns

Estimated delivery Wednesday, October 7
You will be kept updated through our detailed tracking system
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The MSI MAG 321CUPDF Gaming Monitor, 32 inches of stunning Rapid VA, Dual mode with UHD 160Hz and FHD 320Hz. Equipped with 0.5ms (GtG, Min.) response time, Frameless Design, VESA DisplayHDR 400, AI Vision. Perfect for competitive gamers seeking immersion. Upgrade your setup—check out now and game on!



MSI MAG 321CUPDF. Display diagonal: 80 cm (31.5"), Display resolution: 3840 x 2160 pixels, HD type: 4K Ultra HD, Display technology: LCD, Response time: 0.5 ms, Native aspect ratio: 16:9, Viewing angle, horizontal: 178°, Viewing angle, vertical: 178°. VESA mounting, Height adjustment. Product colour: Black

Key Highlights
  • 80.0cm (31.5") 4K Ultra HD 3840 x 2160 VA
  • 0.5ms, 16:9, 350cd/m², 3000:1
  • HDMI, DisplayPort
  • 80 cm (31.5") LCD VA
  • 4K Ultra HD 3840 x 2160 pixels 16:9
  • 160 Hz 0.5 ms 350 cd/m² 3000:1
  • AMD FreeSync
  • G 33.2 kWh
Specifications
AC adapter output voltage
19 V
AC input frequency
50/60 Hz
AC input voltage
100 - 240 V
Adjustable height (max)
13 cm
Adobe RGB coverage
93%
AMD FreeSync
Yes
AMD FreeSync type
FreeSync Premium
Anti-glare screen
Yes
Aspect ratio
16:9
Built-in camera
No
Built-in speaker(s)
No
Built-in USB hub
No
Cable lock slot
Yes
Cable lock slot type
Kensington
Colour depth
8 bit
Colour gamut
97%
Colour gamut standard
DCI-P3
Contrast ratio (dynamic)
100000000:1
Contrast ratio (typical)
3000:1
DCI-P3 coverage
97%
Depth (with stand)
267 mm
Depth (without stand)
99 mm
Display brightness (typical)
350 cd/m²
Display diagonal
80 cm (31.5")
Display diagonal (metric)
80 cm
Display number of colours
1.07 billion colours
Display resolution
3840 x 2160 pixels
Display technology
LCD
DisplayPort version
1.4a
DisplayPorts quantity
1
Energy consumption (HDR) per 1000 hours
63 kWh
Energy consumption (SDR) per 1000 hours
33.2 kWh
Energy efficiency class (HDR)
G
Energy efficiency class (SDR)
G
Energy efficiency scale
A to G
Frameless design
Yes
Front bezel colour
Black
HD type
4K Ultra HD
HDMI
Yes
HDMI ports quantity
2
HDMI version
2.1
Headphone out
Yes
Headphone outputs
1
Height (with stand)
534 mm
Height (without stand)
423 mm
Height adjustment
Yes
High Dynamic Range (HDR) supported
Yes
High Dynamic Range (HDR) technology
DisplayHDR 400
Horizontal scan range
60 - 160 kHz
Input current
4.7 A
Market positioning
Gaming
Maximum refresh rate
160 Hz
Native aspect ratio
16:9
NVIDIA G-SYNC
No
Package depth
180 mm
Package height
540 mm
Package type
Box
Package weight
9.6 kg
Package width
957 mm
Panel mounting interface
100 x 100 mm
Panel type
VA
Pixel pitch
0.18159 x 0.18159 mm
Power consumption (off)
0.3 W
Power consumption (standby)
0.5 W
Power supply type
External
Product colour
Black
Response time
0.5 ms
Response time (MPRT)
1 ms
Response time measurement type
GTG (Gray to Gray)
Screen curvature rating
1500R
Screen shape
Curved
sRGB coverage (typical)
136%
Tilt adjustment
Yes
Tilt angle range
-5 - 20°
Touchscreen
No
Vertical scan range
60 - 360 Hz
VESA mounting
Yes
Viewable size, horizontal
59.6 cm
Viewable size, vertical
33.5 cm
Viewing angle, horizontal
178°
Viewing angle, vertical
178°
Warranty period
3 year(s)
Weight (with stand)
6.6 kg
Weight (without stand)
4.8 kg
Width (with stand)
711 mm
Width (without stand)
711 mm

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Price history over the last 6 months
MSI MAG 321CUPDF computer monitor 80 cm (31.5 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black
Current
R9,125
Lowest
R7,212
Highest
R15,303
Change 24H
+R1,314   +17%
Week
+R1,386   +18%
Month
+R1,328   +17%

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