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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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MSI MAG 321CQF E18 computer monitor 80 cm (31.5 inch) 2560 x 1440 pixels Wide Quad HD Black

MSI MAG 321CQF E18 computer monitor 80 cm (31.5 inch) 2560 x 1440 pixels Wide Quad HD Black
MSI MAG 321CQF E18 computer monitor 80 cm (31.5 inch) 2560 x 1440 pixels Wide Quad HD Black
MSI MAG 321CQF E18 computer monitor 80 cm (31.5 inch) 2560 x 1440 pixels Wide Quad HD Black
MSI MAG 321CQF E18 computer monitor 80 cm (31.5 inch) 2560 x 1440 pixels Wide Quad HD Black
MSI MAG 321CQF E18 computer monitor 80 cm (31.5 inch) 2560 x 1440 pixels Wide Quad HD Black
MSI MAG 321CQF E18 computer monitor 80 cm (31.5 inch) 2560 x 1440 pixels Wide Quad HD Black
MSI MAG 321CQF E18 computer monitor 80 cm (31.5 inch) 2560 x 1440 pixels Wide Quad HD Black
MSI MAG 321CQF E18 computer monitor 80 cm (31.5 inch) 2560 x 1440 pixels Wide Quad HD Black
MSI MAG 321CQF E18 computer monitor 80 cm (31.5 inch) 2560 x 1440 pixels Wide Quad HD Black
MSI MAG 321CQF E18 computer monitor 80 cm (31.5 inch) 2560 x 1440 pixels Wide Quad HD Black
MSI MAG 321CQF E18 computer monitor 80 cm (31.5 inch) 2560 x 1440 pixels Wide Quad HD Black
MSI MAG 321CQF E18 computer monitor 80 cm (31.5 inch) 2560 x 1440 pixels Wide Quad HD Black
MSI MAG 321CQF E18 computer monitor 80 cm (31.5 inch) 2560 x 1440 pixels Wide Quad HD Black
MSI MAG 321CQF E18 computer monitor 80 cm (31.5 inch) 2560 x 1440 pixels Wide Quad HD Black
MSI MAG 321CQF E18 computer monitor 80 cm (31.5 inch) 2560 x 1440 pixels Wide Quad HD Black
36 mo.
MSI MAG 321CQF E18 computer monitor 80 cm (31.5 inch) 2560 x 1440 pixels Wide Quad HD Black
MSI MAG 321CQF E18 computer monitor 80 cm (31.5 inch) 2560 x 1440 pixels Wide Quad HD Black
MSI MAG 321CQF E18 computer monitor 80 cm (31.5 inch) 2560 x 1440 pixels Wide Quad HD Black
MSI MAG 321CQF E18 computer monitor 80 cm (31.5 inch) 2560 x 1440 pixels Wide Quad HD Black
MSI MAG 321CQF E18 computer monitor 80 cm (31.5 inch) 2560 x 1440 pixels Wide Quad HD Black
MSI MAG 321CQF E18 computer monitor 80 cm (31.5 inch) 2560 x 1440 pixels Wide Quad HD Black
MSI MAG 321CQF E18 computer monitor 80 cm (31.5 inch) 2560 x 1440 pixels Wide Quad HD Black
MSI MAG 321CQF E18 computer monitor 80 cm (31.5 inch) 2560 x 1440 pixels Wide Quad HD Black
MSI MAG 321CQF E18 computer monitor 80 cm (31.5 inch) 2560 x 1440 pixels Wide Quad HD Black
MSI MAG 321CQF E18 computer monitor 80 cm (31.5 inch) 2560 x 1440 pixels Wide Quad HD Black
MSI MAG 321CQF E18 computer monitor 80 cm (31.5 inch) 2560 x 1440 pixels Wide Quad HD Black
MSI MAG 321CQF E18 computer monitor 80 cm (31.5 inch) 2560 x 1440 pixels Wide Quad HD Black
MSI MAG 321CQF E18 computer monitor 80 cm (31.5 inch) 2560 x 1440 pixels Wide Quad HD Black
MSI MAG 321CQF E18 computer monitor 80 cm (31.5 inch) 2560 x 1440 pixels Wide Quad HD Black
MSI MAG 321CQF E18 computer monitor 80 cm (31.5 inch) 2560 x 1440 pixels Wide Quad HD Black
0 reviews • Write a review
R8,482
+R17 Reward
Experience immersive gaming with the MAG 321CQF E18 gaming monitor. It features a 2560 x 1440 (WQHD) panel, a 180Hz refresh rate, and a rapid 0.5ms (GtG, Min.) response time. The monitor is HDR ready, enhancing eye-catching details through adjustments in contrast and shadows. Designed for competitiv... Read More
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Stock 19 Code 771134 Brand MSI Model MAG 321CQF E18 Warranty 3 Years

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Estimated delivery Friday, October 2
You will be kept updated through our detailed tracking system
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Experience immersive gaming with the MAG 321CQF E18 gaming monitor. It features a 2560 x 1440 (WQHD) panel, a 180Hz refresh rate, and a rapid 0.5ms (GtG, Min.) response time. The monitor is HDR ready, enhancing eye-catching details through adjustments in contrast and shadows. Designed for competitive FPS, first-person RPG/MMORPG, and flight/racing simulator genres, the MSI MAG 321CQF E18 Curved Gaming Monitor takes casual gaming to a new level, challenging players to see beyond the game.

MSI MAG 321CQF E18. Display diagonal: 80 cm (31.5"), Display resolution: 2560 x 1440 pixels, HD type: Wide Quad HD, Response time: 0.5 ms, Native aspect ratio: 16:9, Viewing angle, horizontal: 178°, Viewing angle, vertical: 178°. VESA mounting. Product colour: Black

Key Highlights
  • Rapid VA Panel – Provides 0.5ms (GtG, Min.) response time, optimizes screen colors and brightness
  • 180Hz Refresh Rate – Respond faster with smoother frames
  • 0.5ms (GtG, Min.) Response Time – Eliminate screen tearing and choppy frame rates
  • AI Vision – The new AI Vision technology can not only reveal details in dark areas but also enhance overall brightness and saturate colors
  • Less Blue Light – Use a software solution to reduce the light emission in the blue-violet region of the blue light spectrum
  • 80 cm (31.5") VA
  • Wide Quad HD 2560 x 1440 pixels 16:9
  • 180 Hz 0.5 ms 300 cd/m² 3000:1
  • F 32 kWh
Specifications
AC input frequency
50/60 Hz
AC input voltage
100 - 240 V
AMD FreeSync
No
Anti-glare screen
Yes
Built-in camera
No
Built-in speaker(s)
No
Built-in USB hub
No
Cable lock slot
Yes
Cable lock slot type
Kensington
Cables included
DisplayPort, Power
Colour depth
10 bit
Contrast ratio (dynamic)
100000000:1
Contrast ratio (typical)
3000:1
Depth (with stand)
269.5 mm
Depth (without stand)
91 mm
Digital horizontal frequency
70.08 - 266.4 kHz
Digital vertical frequency
48 - 180 Hz
Display brightness (typical)
300 cd/m²
Display diagonal
80 cm (31.5")
Display diagonal (metric)
80 cm
Display number of colours
1.07 billion colours
Display resolution
2560 x 1440 pixels
DisplayPort version
1.4a
DisplayPorts quantity
1
Energy consumption (HDR) per 1000 hours
55 kWh
Energy consumption (SDR) per 1000 hours
32 kWh
Energy efficiency class (HDR)
G
Energy efficiency class (SDR)
F
Energy efficiency scale
A to G
Frameless design
Yes
HD type
Wide Quad HD
HDMI
Yes
HDMI ports quantity
2
HDMI version
2.0b
Headphone out
Yes
Height (with stand)
503.1 mm
Height (without stand)
424.1 mm
Height adjustment
No
High Dynamic Range (HDR) supported
Yes
Market positioning
Gaming
Maximum refresh rate
180 Hz
Native aspect ratio
16:9
NVIDIA G-SYNC
No
Package depth
169 mm
Package height
518 mm
Package weight
9.4 kg
Package width
800 mm
Panel mounting interface
100 x 100 mm
Panel type
VA
Pixel pitch
0.2724 x 0.2724 mm
Power consumption (off)
0.3 W
Power consumption (standby)
0.5 W
Power supply type
Internal
Product colour
Black
Quick start guide
Yes
Response time
0.5 ms
Response time measurement type
GTG (Gray to Gray)
Screen curvature rating
1500R
Screen shape
Curved
Tilt adjustment
Yes
Tilt angle range
-5 - 20°
Touchscreen
No
VESA mounting
Yes
Viewing angle, horizontal
178°
Viewing angle, vertical
178°
Weight (with stand)
6.34 kg
Width (with stand)
711.6 mm
Width (without stand)
711.6 mm

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Price history over the last 6 months
MSI MAG 321CQF E18 computer monitor 80 cm (31.5 inch) 2560 x 1440 pixels Wide Quad HD Black
Current
R8,482
Lowest
R4,535
Highest
R9,397
Change 24H
+R3,904   +85%
Week
+R3,947   +87%
Month
+R3,732   +79%

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