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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
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  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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Monitor IIYAMA ProLite T2252MSC-W2AG 21.4 inch (54.5 cm) Full HD 1920x1080 LCD touchscreen, 5 ms, USB 3.2 hub, speakers, VESA, white

Monitor IIYAMA ProLite T2252MSC-W2AG 21.4 inch (54.5 cm) Full HD 1920x1080 LCD touchscreen, 5 ms, USB 3.2 hub, speakers, VESA, white
Monitor IIYAMA ProLite T2252MSC-W2AG 21.4 inch (54.5 cm) Full HD 1920x1080 LCD touchscreen, 5 ms, USB 3.2 hub, speakers, VESA, white
Monitor IIYAMA ProLite T2252MSC-W2AG 21.4 inch (54.5 cm) Full HD 1920x1080 LCD touchscreen, 5 ms, USB 3.2 hub, speakers, VESA, white
Monitor IIYAMA ProLite T2252MSC-W2AG 21.4 inch (54.5 cm) Full HD 1920x1080 LCD touchscreen, 5 ms, USB 3.2 hub, speakers, VESA, white
Monitor IIYAMA ProLite T2252MSC-W2AG 21.4 inch (54.5 cm) Full HD 1920x1080 LCD touchscreen, 5 ms, USB 3.2 hub, speakers, VESA, white
Monitor IIYAMA ProLite T2252MSC-W2AG 21.4 inch (54.5 cm) Full HD 1920x1080 LCD touchscreen, 5 ms, USB 3.2 hub, speakers, VESA, white
Monitor IIYAMA ProLite T2252MSC-W2AG 21.4 inch (54.5 cm) Full HD 1920x1080 LCD touchscreen, 5 ms, USB 3.2 hub, speakers, VESA, white
Monitor IIYAMA ProLite T2252MSC-W2AG 21.4 inch (54.5 cm) Full HD 1920x1080 LCD touchscreen, 5 ms, USB 3.2 hub, speakers, VESA, white
Monitor IIYAMA ProLite T2252MSC-W2AG 21.4 inch (54.5 cm) Full HD 1920x1080 LCD touchscreen, 5 ms, USB 3.2 hub, speakers, VESA, white
Monitor IIYAMA ProLite T2252MSC-W2AG 21.4 inch (54.5 cm) Full HD 1920x1080 LCD touchscreen, 5 ms, USB 3.2 hub, speakers, VESA, white
Monitor IIYAMA ProLite T2252MSC-W2AG 21.4 inch (54.5 cm) Full HD 1920x1080 LCD touchscreen, 5 ms, USB 3.2 hub, speakers, VESA, white
Monitor IIYAMA ProLite T2252MSC-W2AG 21.4 inch (54.5 cm) Full HD 1920x1080 LCD touchscreen, 5 ms, USB 3.2 hub, speakers, VESA, white
Monitor IIYAMA ProLite T2252MSC-W2AG 21.4 inch (54.5 cm) Full HD 1920x1080 LCD touchscreen, 5 ms, USB 3.2 hub, speakers, VESA, white
Monitor IIYAMA ProLite T2252MSC-W2AG 21.4 inch (54.5 cm) Full HD 1920x1080 LCD touchscreen, 5 ms, USB 3.2 hub, speakers, VESA, white
Monitor IIYAMA ProLite T2252MSC-W2AG 21.4 inch (54.5 cm) Full HD 1920x1080 LCD touchscreen, 5 ms, USB 3.2 hub, speakers, VESA, white
Monitor IIYAMA ProLite T2252MSC-W2AG 21.4 inch (54.5 cm) Full HD 1920x1080 LCD touchscreen, 5 ms, USB 3.2 hub, speakers, VESA, white
Monitor IIYAMA ProLite T2252MSC-W2AG 21.4 inch (54.5 cm) Full HD 1920x1080 LCD touchscreen, 5 ms, USB 3.2 hub, speakers, VESA, white
Monitor IIYAMA ProLite T2252MSC-W2AG 21.4 inch (54.5 cm) Full HD 1920x1080 LCD touchscreen, 5 ms, USB 3.2 hub, speakers, VESA, white
Monitor IIYAMA ProLite T2252MSC-W2AG 21.4 inch (54.5 cm) Full HD 1920x1080 LCD touchscreen, 5 ms, USB 3.2 hub, speakers, VESA, white
Monitor IIYAMA ProLite T2252MSC-W2AG 21.4 inch (54.5 cm) Full HD 1920x1080 LCD touchscreen, 5 ms, USB 3.2 hub, speakers, VESA, white
Monitor IIYAMA ProLite T2252MSC-W2AG 21.4 inch (54.5 cm) Full HD 1920x1080 LCD touchscreen, 5 ms, USB 3.2 hub, speakers, VESA, white
Monitor IIYAMA ProLite T2252MSC-W2AG 21.4 inch (54.5 cm) Full HD 1920x1080 LCD touchscreen, 5 ms, USB 3.2 hub, speakers, VESA, white
Monitor IIYAMA ProLite T2252MSC-W2AG 21.4 inch (54.5 cm) Full HD 1920x1080 LCD touchscreen, 5 ms, USB 3.2 hub, speakers, VESA, white
Monitor IIYAMA ProLite T2252MSC-W2AG 21.4 inch (54.5 cm) Full HD 1920x1080 LCD touchscreen, 5 ms, USB 3.2 hub, speakers, VESA, white
Monitor IIYAMA ProLite T2252MSC-W2AG 21.4 inch (54.5 cm) Full HD 1920x1080 LCD touchscreen, 5 ms, USB 3.2 hub, speakers, VESA, white
Monitor IIYAMA ProLite T2252MSC-W2AG 21.4 inch (54.5 cm) Full HD 1920x1080 LCD touchscreen, 5 ms, USB 3.2 hub, speakers, VESA, white
Monitor IIYAMA ProLite T2252MSC-W2AG 21.4 inch (54.5 cm) Full HD 1920x1080 LCD touchscreen, 5 ms, USB 3.2 hub, speakers, VESA, white
Monitor IIYAMA ProLite T2252MSC-W2AG 21.4 inch (54.5 cm) Full HD 1920x1080 LCD touchscreen, 5 ms, USB 3.2 hub, speakers, VESA, white
Monitor IIYAMA ProLite T2252MSC-W2AG 21.4 inch (54.5 cm) Full HD 1920x1080 LCD touchscreen, 5 ms, USB 3.2 hub, speakers, VESA, white
Monitor IIYAMA ProLite T2252MSC-W2AG 21.4 inch (54.5 cm) Full HD 1920x1080 LCD touchscreen, 5 ms, USB 3.2 hub, speakers, VESA, white
0 reviews • Write a review
R8,645
+R21 Reward
Enjoy smooth and intuitive control with the ProLite T2252MSC-W2AG, a 21.5" Full HD touchscreen built for natural and precise touch. The IPS panel delivers consistent image quality and rich colours from any angle, while optical bonding reduces reflections and protects the display from moisture and co... Read More
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Stock 5 Code 1532793 Brand IIYAMA Model T2252MSC-W2AG Warranty 2 Years

Shipping & Returns

Estimated delivery Tuesday, September 29
You will be kept updated through our detailed tracking system
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Enjoy smooth and intuitive control with the ProLite T2252MSC-W2AG, a 21.5" Full HD touchscreen built for natural and precise touch. The IPS panel delivers consistent image quality and rich colours from any angle, while optical bonding reduces reflections and protects the display from moisture and condensation. Anti-fingerprint and anti-glare coatings keep the screen clean and legible. The adjustable stand and integrated cable management support ergonomic positioning and a tidy workspace. Built-in audio and versatile connectivity including HDMI, DisplayPort and a USB 3.2 hub allow a flexible setup for interactive signage, retail, POS, hospitality and creative environments.

Advantages

The ProLite T2252MSC-W2AG uses DeepContrast PCAP+ 10-point touch technology for accurate, simultaneous multi-touch input and instant responsiveness. Optical bonding improves contrast and reduces reflections while also protecting against moisture and condensation. The anti-fingerprint and anti-glare finish simplifies maintenance and reading under various lighting conditions. An adjustable stand with cable management increases comfort and keeps the workstation organised. Multiple connectivity options and built-in speakers provide a clean, adaptable installation.

Key specifications

How to use

Place the ProLite T2252MSC-W2AG on a stable surface and adjust the stand to the required ergonomic angle. Connect the display to your source device using HDMI or DisplayPort and attach peripherals through the USB 3.2 hub if needed. Use touch input directly on the edge-to-edge glass; the 10-point PCAP+ sensor recognises multiple simultaneous touches for gesture and multi-user interaction. Clean the screen with a soft, lint-free cloth and a manufacturer-recommended cleaner to preserve the anti-fingerprint and anti-glare coatings. Ensure adequate ventilation around the monitor and avoid prolonged exposure to direct water contact despite its moisture protection.

Recommendations

For reliable performance in interactive installations, use high-quality HDMI or DisplayPort cables and keep firmware and drivers of connected devices up to date. For retail or POS environments, position the display to minimise direct sunlight and optimise viewing angles to maintain colour consistency and touch responsiveness.

Vivid colors and wide viewing angles

Ensure perfect visibility from any position - The IPS panel delivers vivid, consistent colors and wide viewing angles, ideal for dynamic retail environments and busy commercial spaces.

Responsive interaction and good protection

Featuring intuitive DeepContrast PCAP+ touch technology with Optical Bonding, the screen offers smooth and responsive interaction with reduced glare, while remaining protected from moisture and condensation. Perfect for high-use environments.

Deep contrast and less reflections

Enjoy crystal-clear visuals with deep contrast and less glare - the optical bonded touch panel ensures sharp, easy-to-read content, even under bright retail lighting.

Always clear, always clean

The scratch-resistant, anti-fingerprint coating keeps the screen looking clear and professional even in busy retail settings, reducing visible smudges and protecting the surface from daily wear - your content always shines and the display stays easy to clean.
Key Highlights
  • Screen size: 21.5" (54.5 cm) LCD IPS touchscreen
  • Resolution: Full HD 1920 x 1080, aspect ratio 16:9
  • Refresh rate / Response time / Brightness / Contrast: 100 Hz / 5 ms / 250 cd/m² / 1000:1
  • Touch technology: DeepContrast PCAP+ 10-point projective capacitive touch
  • Special features: Optical bonding, anti-fingerprint and anti-glare coating, moisture/condensation protection
  • Power consumption: Typical 13 W, energy class D (13 kWh)
  • Connectivity: HDMI, DisplayPort, USB 3.2 hub
  • Extras: Built-in audio, adjustable stand with cable management, edge-to-edge glass
Specifications
AC input frequency
50/60 Hz
AC input voltage
100 - 240 V
Active display area (W x H)
478.6 x 260 mm
Anti-glare screen
Yes
Brightness
215 cd/m²
Built-in speaker(s)
Yes
Built-in USB hub
Yes
Cable lock slot
Yes
Cable lock slot type
Kensington
Cable management
Yes
Cables included
AC, USB, HDMI
Colour depth
8 bit
Compatible operating systems
All iiyama monitors are Plug & Play and compatible with Windows and Linux. For details regarding the supported OS for the touch models, please refer to the driver instruction file available in the downloads section.
Compliance certificates
CE, cTUVus, EAC, REACH, RoHS, TÜV mark, UKCA, WEEE
Contrast ratio (typical)
1000:1
Control panel
Joystick: right/menu/enter, left/input/exit, up/eco, down, power
DDC/CI
Yes
Depth
239.5 mm
Depth (with stand)
239.5 mm
Display brightness
215 cd/m²
Display brightness (typical)
250 cd/m²
Display diagonal
54.5 cm (21.4")
Display diagonal (metric)
54.6 cm
Display number of colours
16.7 million colours
Display resolution
1920 x 1080 pixels
Display technology
LCD
DisplayPorts quantity
1
Energy consumption (SDR) per 1000 hours
12.8 kWh
Energy efficiency class (HDR)
Not available
Energy efficiency class (SDR)
D
Energy efficiency scale
A to G
Flicker-free technology
Yes
Front bezel colour
White
HD type
Full HD
HDCP
Yes
HDMI
Yes
HDMI cable length
1.5 m
HDMI ports quantity
1
Headphone out
Yes
Headphone outputs
1
Height
361.5 mm
Height (with stand)
361.5 mm
Height adjustment
No
Horizontal scan range
30 - 83 kHz
Input current
0.7 A
Low Blue Light technology
Yes
Maximum refresh rate
100 Hz
Native aspect ratio
16:9
Number of downstream ports
2
Number of OSD languages
10
Number of simultaneous touchpoints
10
Number of speakers
2
Number of upstream ports
1
Number of USB Type-B upstream ports quantity
1
On Screen Display (OSD)
Yes
On Screen Display (OSD) languages
German, English, Spanish, French, Italian, Japanese, Dutch, Polish, Portuguese, Russian
Operating relative humidity (H-H)
10 - 80%
Operating temperature (T-T)
5 - 35 °C
Package depth
150 mm
Package height
350 mm
Package type
Box
Package weight
6 kg
Package width
560 mm
Packaging content
Screwdriver
Palm rejection
Yes
Panel mounting interface
100 x 100 mm
Panel type
IPS
Pixel pitch
0.2493 x 0.241 mm
Plug and Play
Yes
Power cable length
1.8 m
Power consumption (off)
0.3 W
Power consumption (standby)
0.7 W
Power consumption (typical)
13 W
Power supply type
Internal
Product colour
White
Quick start guide
Yes
Response time
5 ms
Response time measurement type
GTG (Gray to Gray)
RMS rated power
2 W
Screen shape
Flat
Storage relative humidity (H-H)
10 - 90%
Storage temperature (T-T)
-20 - 60 °C
Surface hardness
7H
Sustainability certificates
ErP
Tilt adjustment
Yes
Tilt angle range
-5 - 90°
Touch method
stylus, finger, glove (latex)
Touch technology
Multi-touch
Touchscreen
Yes
Touchscreen technology
Projected capacitive system
USB cable length
1.5 m
USB hub version
3.2 Gen 1 (3.1 Gen 1)
USB ports quantity
2
USB Touch port
Yes
USB Type-A downstream ports quantity
2
USB upstream port type
USB Type-B
User controls
picture adjust (brightness, contrast, i-Style, adv. contrast, ECO, OD, X-Res technology), color settings (gamma, RGB range, color temp.), image settings (video mode adjust, blue light reducer, sharp & soft), OSD (horizontal position, vertical position, time, background), extra (reset, DCC/CI, signal select, volume, mute, opening logo, led, touch switch)
Vertical scan range
55 - 76 Hz
VESA mounting
Yes
Viewable size, horizontal
47.9 cm
Viewable size, vertical
26 cm
Viewing angle, horizontal
178°
Viewing angle, vertical
178°
Weight
4.5 kg
Weight (with stand)
4.5 kg
Width
493.5 mm
Width (with stand)
493.5 mm

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Price history over the last 6 months
Monitor IIYAMA ProLite T2252MSC-W2AG 21.4 inch (54.5 cm) Full HD 1920x1080 LCD touchscreen, 5 ms, USB 3.2 hub, speakers, VESA, white
Current
R8,645
Lowest
R5,702
Highest
R9,462
Change 24H
+R2,882   +50%
Week
+R2,943   +52%
Month
+R2,921   +51%

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