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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

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  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
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  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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Computer monitor IIYAMA G-MASTER GB3295QSU-B1 31.5 inch (80 cm) Quad HD 2560x1440 LED, speakers, USB 3.2 hub, height adjustable, VESA

Computer monitor IIYAMA G-MASTER GB3295QSU-B1 31.5 inch (80 cm) Quad HD 2560x1440 LED, speakers, USB 3.2 hub, height adjustable, VESA
Computer monitor IIYAMA G-MASTER GB3295QSU-B1 31.5 inch (80 cm) Quad HD 2560x1440 LED, speakers, USB 3.2 hub, height adjustable, VESA
Computer monitor IIYAMA G-MASTER GB3295QSU-B1 31.5 inch (80 cm) Quad HD 2560x1440 LED, speakers, USB 3.2 hub, height adjustable, VESA
Computer monitor IIYAMA G-MASTER GB3295QSU-B1 31.5 inch (80 cm) Quad HD 2560x1440 LED, speakers, USB 3.2 hub, height adjustable, VESA
Computer monitor IIYAMA G-MASTER GB3295QSU-B1 31.5 inch (80 cm) Quad HD 2560x1440 LED, speakers, USB 3.2 hub, height adjustable, VESA
Computer monitor IIYAMA G-MASTER GB3295QSU-B1 31.5 inch (80 cm) Quad HD 2560x1440 LED, speakers, USB 3.2 hub, height adjustable, VESA
Computer monitor IIYAMA G-MASTER GB3295QSU-B1 31.5 inch (80 cm) Quad HD 2560x1440 LED, speakers, USB 3.2 hub, height adjustable, VESA
Computer monitor IIYAMA G-MASTER GB3295QSU-B1 31.5 inch (80 cm) Quad HD 2560x1440 LED, speakers, USB 3.2 hub, height adjustable, VESA
Computer monitor IIYAMA G-MASTER GB3295QSU-B1 31.5 inch (80 cm) Quad HD 2560x1440 LED, speakers, USB 3.2 hub, height adjustable, VESA
Computer monitor IIYAMA G-MASTER GB3295QSU-B1 31.5 inch (80 cm) Quad HD 2560x1440 LED, speakers, USB 3.2 hub, height adjustable, VESA
Computer monitor IIYAMA G-MASTER GB3295QSU-B1 31.5 inch (80 cm) Quad HD 2560x1440 LED, speakers, USB 3.2 hub, height adjustable, VESA
Computer monitor IIYAMA G-MASTER GB3295QSU-B1 31.5 inch (80 cm) Quad HD 2560x1440 LED, speakers, USB 3.2 hub, height adjustable, VESA
Computer monitor IIYAMA G-MASTER GB3295QSU-B1 31.5 inch (80 cm) Quad HD 2560x1440 LED, speakers, USB 3.2 hub, height adjustable, VESA
36 mo.
Computer monitor IIYAMA G-MASTER GB3295QSU-B1 31.5 inch (80 cm) Quad HD 2560x1440 LED, speakers, USB 3.2 hub, height adjustable, VESA
Computer monitor IIYAMA G-MASTER GB3295QSU-B1 31.5 inch (80 cm) Quad HD 2560x1440 LED, speakers, USB 3.2 hub, height adjustable, VESA
Computer monitor IIYAMA G-MASTER GB3295QSU-B1 31.5 inch (80 cm) Quad HD 2560x1440 LED, speakers, USB 3.2 hub, height adjustable, VESA
Computer monitor IIYAMA G-MASTER GB3295QSU-B1 31.5 inch (80 cm) Quad HD 2560x1440 LED, speakers, USB 3.2 hub, height adjustable, VESA
Computer monitor IIYAMA G-MASTER GB3295QSU-B1 31.5 inch (80 cm) Quad HD 2560x1440 LED, speakers, USB 3.2 hub, height adjustable, VESA
Computer monitor IIYAMA G-MASTER GB3295QSU-B1 31.5 inch (80 cm) Quad HD 2560x1440 LED, speakers, USB 3.2 hub, height adjustable, VESA
Computer monitor IIYAMA G-MASTER GB3295QSU-B1 31.5 inch (80 cm) Quad HD 2560x1440 LED, speakers, USB 3.2 hub, height adjustable, VESA
Computer monitor IIYAMA G-MASTER GB3295QSU-B1 31.5 inch (80 cm) Quad HD 2560x1440 LED, speakers, USB 3.2 hub, height adjustable, VESA
Computer monitor IIYAMA G-MASTER GB3295QSU-B1 31.5 inch (80 cm) Quad HD 2560x1440 LED, speakers, USB 3.2 hub, height adjustable, VESA
Computer monitor IIYAMA G-MASTER GB3295QSU-B1 31.5 inch (80 cm) Quad HD 2560x1440 LED, speakers, USB 3.2 hub, height adjustable, VESA
Computer monitor IIYAMA G-MASTER GB3295QSU-B1 31.5 inch (80 cm) Quad HD 2560x1440 LED, speakers, USB 3.2 hub, height adjustable, VESA
Computer monitor IIYAMA G-MASTER GB3295QSU-B1 31.5 inch (80 cm) Quad HD 2560x1440 LED, speakers, USB 3.2 hub, height adjustable, VESA
Computer monitor IIYAMA G-MASTER GB3295QSU-B1 31.5 inch (80 cm) Quad HD 2560x1440 LED, speakers, USB 3.2 hub, height adjustable, VESA
0 reviews • Write a review
R9,538
+R21 Reward
The IIYAMA G-MASTER Gold Phoenix GB3295QSU-B1 is a 31.5" (80 cm) Quad HD (2560×1440) Fast VA gaming monitor designed for high refresh-rate competitive play and detailed multimedia use. It delivers a 240 Hz refresh rate and a 0.4 ms MPRT response time for minimal motion blur, supports AMD FreeSync Pr... Read More
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Stock 1 Code 1540214 Brand IIYAMA Model GB3295QSU-B1 Warranty 3 Years

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Estimated delivery Thursday, October 1
You will be kept updated through our detailed tracking system
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The IIYAMA G-MASTER Gold Phoenix GB3295QSU-B1 is a 31.5" (80 cm) Quad HD (2560×1440) Fast VA gaming monitor designed for high refresh-rate competitive play and detailed multimedia use. It delivers a 240 Hz refresh rate and a 0.4 ms MPRT response time for minimal motion blur, supports AMD FreeSync Premium for adaptive sync, and offers up to 400 cd/m² brightness with a high contrast ratio to reproduce vivid scenes. Built-in speakers, a USB 3.2 Gen 1 hub and a height-adjustable stand provide practical connectivity and ergonomic adjustment, while VESA compatibility allows alternative mounting options.

Advantages

The monitor combines an ultra-smooth 240 Hz panel and a 0.4 ms MPRT response time to reduce input lag and motion blur during fast action. AMD FreeSync Premium helps eliminate tearing and stuttering with compatible GPUs. The Fast VA panel gives strong contrast and up to 400 cd/m² peak brightness for clearer highlights and deeper darks. Integrated speakers and a USB 3.2 hub simplify peripheral connections, and the adjustable stand plus VESA mount support enable ergonomic setup.

Suitable for

Key specifications

How to use

Connect the monitor to your PC or console using a compatible video cable that supports 2560×1440 at 240 Hz (check your GPU output and cable specifications). Install connected peripherals to the USB 3.2 Gen 1 hub as needed. Use the on-screen display (OSD) menu to enable AMD FreeSync Premium and to adjust brightness, contrast and game-related settings. Adjust the stand height to achieve an ergonomic viewing position or remove the stand and mount the display using the VESA pattern if preferred.

Recommendations

For best gaming performance, use a graphics card and cable that support Quad HD at 240 Hz and enable FreeSync in both the monitor OSD and your GPU driver. Position the monitor at eye level and set brightness according to ambient lighting to reduce eye strain during extended sessions.
VA PANEL TECHNOLOGY

VA PANEL TECHNOLOGY

Guaranteeing excellent contrast ratio making all the nuances between the light and dark colours clearly visible.

240Hz & 0.4ms MPRT

With 240Hz refresh rate and 0.4ms MPRT response time the force is with you! Make split second decisions and be sure the image on the screen is always sharp and smooth.
240Hz & 0.4ms MPRT

QHD resolution - wider view, greater advantage

QHD resolution delivers stunning detail and an expanded field of view. Perfect for immersive gaming, spotting enemies faster, and multitasking like a pro.

Smoother & tear-free gaming

FreeSync Premium eliminates tearing and stuttering, ensuring smooth visuals and lightning-fast reactions.
Key Highlights
  • Competitive and fast-paced gaming
  • Multimedia playback and video editing at Quad HD
  • General productivity and office work requiring a large, high-resolution screen
  • Setups needing built-in speakers and USB 3.2 peripheral connectivity
  • Display size: 31.5" (80 cm) Fast VA
  • Resolution: Quad HD 2560 × 1440, aspect ratio 16:9
  • Refresh rate: 240 Hz; Response time: 0.4 ms MPRT
  • Brightness: up to 400 cd/m²; Contrast ratio: 4000:1
  • Adaptive sync: AMD FreeSync Premium
  • Integrated: speakers; USB 3.2 Gen 1 hub
  • Ergonomics: height-adjustable stand; VESA mount compatible
  • Manufacturer: IIYAMA; Model: GB3295QSU-B1; EAN: 4948570127122
Specifications
AC input frequency
50/60 Hz
AC input voltage
100 - 240 V
Adjustable height (max)
15 cm
AMD FreeSync
Yes
AMD FreeSync type
FreeSync Premium
Built-in speaker(s)
Yes
Built-in USB hub
Yes
Cable lock slot
Yes
Cable lock slot type
Kensington
Cable management
Yes
Cables included
AC, USB, HDMI, DisplayPort
Colour depth
10 bit
Compliance certificates
CE, EAC, PSE, REACH, RoHS, TÜV mark, UKCA, VCCI, WEEE
Contrast ratio (typical)
4000:1
Control panel
Joystick, power / menu (center), up / signal select, down, left / i-Style colour, night mode, blue light reducer, right / volume
DDC/CI
Yes
Depth
290 mm
Depth (with stand)
290 mm
Display brightness (typical)
400 cd/m²
Display diagonal
80 cm (31.5")
Display diagonal (metric)
80 cm
Display number of colours
1.07 billion colours
Display resolution
2560 x 1440 pixels
Display technology
LED
DisplayPort cable length
1.8 m
DisplayPort version
1.4
DisplayPorts quantity
1
Energy consumption (HDR) per 1000 hours
53.2 kWh
Energy consumption (SDR) per 1000 hours
33.2 kWh
Energy efficiency class (HDR)
G
Energy efficiency class (SDR)
G
Energy efficiency scale
A to G
Flicker-free technology
Yes
Frameless design
Yes
HD type
Quad HD
HDCP
Yes
HDMI
Yes
HDMI cable length
1.8 m
HDMI ports quantity
2
HDMI version
2.1
Headphone connectivity
3.5 mm
Headphone out
Yes
Headphone outputs
1
Height (with stand)
609 mm
Height (without stand)
459 mm
Height adjustment
Yes
High Dynamic Range (HDR) supported
Yes
High Dynamic Range (HDR) technology
High Dynamic Range (HDR) 400
Horizontal scan range
30 - 357.6 kHz
Low Blue Light technology
Yes
Market positioning
Gaming
Maximum refresh rate
240 Hz
Native aspect ratio
16:9
Number of downstream ports
4
Number of OSD languages
11
Number of speakers
2
Number of upstream ports
1
Number of USB Type-B upstream ports quantity
1
On Screen Display (OSD)
Yes
On Screen Display (OSD) languages
Czech, German, English, Spanish, French, Italian, Japanese, Dutch, Polish, Portuguese, Russian
Operating relative humidity (H-H)
10 - 90%
Operating temperature (T-T)
5 - 35 °C
Package depth
500 mm
Package height
130 mm
Package weight
12.2 kg
Package width
890 mm
Packaging content
quick start guide, safety guide
Panel mounting interface
100 x 100 mm
Panel type
Fast VA
Pixel pitch
0.272 x 0.272 mm
Power cable length
1.8 m
Power consumption (off)
0.3 W
Power consumption (PowerSave)
33 W
Power consumption (standby)
0.5 W
Power consumption (typical)
48 W
Power supply type
Internal
Product colour
Black
Quick start guide
Yes
Response time (MPRT)
0.4 ms
RMS rated power
10 W
Screen shape
Flat
Storage relative humidity (H-H)
10 - 90%
Storage temperature (T-T)
-20 - 60 °C
Sustainability certificates
ErP
Swivel angle range
-45 - 45°
Swivelling
Yes
Tilt adjustment
Yes
Tilt angle range
-5 - 23°
Touchscreen
No
USB cable length
1.8 m
USB hub version
3.2 Gen 1 (3.1 Gen 1)
USB Type-A downstream ports quantity
4
USB Type-C downstream ports quantity
2
USB upstream port type
USB Type-B
User controls
picture adjust (contrast, brightness, overdrive, HDR, adaptive sync, adv. contrast, night mode, blue light reducer, motion blur red., gamma), input select (auto, manual / HDMI1, HDMI2, DP), audio adjust (volume, mute), store user setting (user modes), colour settings (6-axis, colour temperature, user preset, black tuner), image adjust (i-Style colour, X-Res Technology, sharpness, HDMI range, direct drive mode, video mode adjust), language, setup menu (OSD horizontal position, OSD vertical position, OSD time, opening logo, power LED, DDCI/CI control, USB charge), setup menu (PIP/PBP, sub source, PiP position, PiP size, swap), display information, reset (reset all)
Vertical scan range
48 - 240 Hz
VESA mounting
Yes
Viewable size, horizontal
69.8 cm
Viewable size, vertical
39.3 cm
Viewing angle, horizontal
178°
Viewing angle, vertical
178°
Weight
8.4 kg
Weight (with stand)
8.4 kg
Width
717 mm
Width (with stand)
717 mm

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Price history over the last 6 months
Computer monitor IIYAMA G-MASTER GB3295QSU-B1 31.5 inch (80 cm) Quad HD 2560x1440 LED, speakers, USB 3.2 hub, height adjustable, VESA
Current
R9,538
Lowest
R5,217
Highest
R9,912
Change 24H
+R3,859   +68%
Week
+R4,067   +74%
Month
+R4,046   +74%

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