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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
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LCD Monitor | SAMSUNG | LS32FM801UUXDU | 32 | Smart/4K | Panel VA | 3840x2160 | 16:9 | 60 Hz | 4 ms | Colour White | LS32FM801UUXDU

LCD Monitor | SAMSUNG | LS32FM801UUXDU | 32 | Smart/4K | Panel VA | 3840x2160 | 16:9 | 60 Hz | 4 ms | Colour White | LS32FM801UUXDU
LCD Monitor | SAMSUNG | LS32FM801UUXDU | 32 | Smart/4K | Panel VA | 3840x2160 | 16:9 | 60 Hz | 4 ms | Colour White | LS32FM801UUXDU
LCD Monitor | SAMSUNG | LS32FM801UUXDU | 32 | Smart/4K | Panel VA | 3840x2160 | 16:9 | 60 Hz | 4 ms | Colour White | LS32FM801UUXDU
LCD Monitor | SAMSUNG | LS32FM801UUXDU | 32 | Smart/4K | Panel VA | 3840x2160 | 16:9 | 60 Hz | 4 ms | Colour White | LS32FM801UUXDU
LCD Monitor | SAMSUNG | LS32FM801UUXDU | 32 | Smart/4K | Panel VA | 3840x2160 | 16:9 | 60 Hz | 4 ms | Colour White | LS32FM801UUXDU
LCD Monitor | SAMSUNG | LS32FM801UUXDU | 32 | Smart/4K | Panel VA | 3840x2160 | 16:9 | 60 Hz | 4 ms | Colour White | LS32FM801UUXDU
LCD Monitor | SAMSUNG | LS32FM801UUXDU | 32 | Smart/4K | Panel VA | 3840x2160 | 16:9 | 60 Hz | 4 ms | Colour White | LS32FM801UUXDU
LCD Monitor | SAMSUNG | LS32FM801UUXDU | 32 | Smart/4K | Panel VA | 3840x2160 | 16:9 | 60 Hz | 4 ms | Colour White | LS32FM801UUXDU
LCD Monitor | SAMSUNG | LS32FM801UUXDU | 32 | Smart/4K | Panel VA | 3840x2160 | 16:9 | 60 Hz | 4 ms | Colour White | LS32FM801UUXDU
LCD Monitor | SAMSUNG | LS32FM801UUXDU | 32 | Smart/4K | Panel VA | 3840x2160 | 16:9 | 60 Hz | 4 ms | Colour White | LS32FM801UUXDU
LCD Monitor | SAMSUNG | LS32FM801UUXDU | 32 | Smart/4K | Panel VA | 3840x2160 | 16:9 | 60 Hz | 4 ms | Colour White | LS32FM801UUXDU
LCD Monitor | SAMSUNG | LS32FM801UUXDU | 32 | Smart/4K | Panel VA | 3840x2160 | 16:9 | 60 Hz | 4 ms | Colour White | LS32FM801UUXDU
LCD Monitor | SAMSUNG | LS32FM801UUXDU | 32 | Smart/4K | Panel VA | 3840x2160 | 16:9 | 60 Hz | 4 ms | Colour White | LS32FM801UUXDU
LCD Monitor | SAMSUNG | LS32FM801UUXDU | 32 | Smart/4K | Panel VA | 3840x2160 | 16:9 | 60 Hz | 4 ms | Colour White | LS32FM801UUXDU
LCD Monitor | SAMSUNG | LS32FM801UUXDU | 32 | Smart/4K | Panel VA | 3840x2160 | 16:9 | 60 Hz | 4 ms | Colour White | LS32FM801UUXDU
LCD Monitor | SAMSUNG | LS32FM801UUXDU | 32 | Smart/4K | Panel VA | 3840x2160 | 16:9 | 60 Hz | 4 ms | Colour White | LS32FM801UUXDU
LCD Monitor | SAMSUNG | LS32FM801UUXDU | 32 | Smart/4K | Panel VA | 3840x2160 | 16:9 | 60 Hz | 4 ms | Colour White | LS32FM801UUXDU
LCD Monitor | SAMSUNG | LS32FM801UUXDU | 32 | Smart/4K | Panel VA | 3840x2160 | 16:9 | 60 Hz | 4 ms | Colour White | LS32FM801UUXDU
LCD Monitor | SAMSUNG | LS32FM801UUXDU | 32 | Smart/4K | Panel VA | 3840x2160 | 16:9 | 60 Hz | 4 ms | Colour White | LS32FM801UUXDU
LCD Monitor | SAMSUNG | LS32FM801UUXDU | 32 | Smart/4K | Panel VA | 3840x2160 | 16:9 | 60 Hz | 4 ms | Colour White | LS32FM801UUXDU
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R13,336
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LCD Monitor | SAMSUNG | LS32FM801UUXDU | 32 | Smart/4K | Panel VA | 3840x2160 | 16:9 | 60 Hz | 4 ms | Colour White | LS32FM801UUXDU The LCD Monitor | SAMSUNG | LS32FM801UUXDU | 32 | is a 32-inch 4K Ultra HD monitor with a 3840 x 2160 resolution and up to 60 Hz refresh rate. It uses VA display techno... Read More
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Stock 50 Code 2453517 Brand SAMSUNG Model LS32FM801UUXDU Warranty 2 Years

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LCD Monitor | SAMSUNG | LS32FM801UUXDU | 32 | Smart/4K | Panel VA | 3840x2160 | 16:9 | 60 Hz | 4 ms | Colour White | LS32FM801UUXDU

The LCD Monitor | SAMSUNG | LS32FM801UUXDU | 32 | is a 32-inch 4K Ultra HD monitor with a 3840 x 2160 resolution and up to 60 Hz refresh rate. It uses VA display technology.

Specifications

  • Aspect ratio: 16:9
  • Bluetooth: Yes
  • Brightness: 400
  • Display surface: Matt
  • Energy label: Pobierz
  • I/O connectors: 1 x HDMI
  • Kensington Security Slot: Tak
  • Matrix type: VA
  • Number of colors: 1,07 mld
  • Operating temperature (T-T): 10 - 40
  • Refresh rate: 60
  • Resolution: 3840 x 2160
  • Response time: 4
  • Screen size (diag.): 32
  • Speakers built-in: Yes
  • Static contrast: 3 000:1
  • Touch screen: No
  • Transreflective technology: LED
  • Viewing angle, horizontal: 178
  • Viewing angle, vertical: 178
  • Visible area, horizontal: 697.306
  • Visible area, vertical: 392.234
  • WiFi: Yes

Genuine Samsung product — MPN: LS32FM801UUXDU · EAN: 8806097146452.

Key Highlights
  • 81.3 cm (32") White
  • Height adjustment 12 cm Built-in speaker(s)
  • USB upstream port type: USB Type-C HDMI HDMI version: 2.0
  • Screen shape: Flat
  • Maximum refresh rate: 60 Hz Response time: 4 ms Response time measurement type: GTG (Gray to Gray)
  • 3840 x 2160 pixels 4K Ultra HD Panel type: VA
  • Energy efficiency class (SDR): F
  • Warranty period: 2 year(s)
Specifications
0
9
AC input frequency
50/60
AC input voltage
100 - 240
Adaptive picture
Yes
Adaptive Sound Pro
Yes
Adjustable height (max)
120
AMD FreeSync
No
Anynet + (HDMI-CEC)
Yes
Auto source switch
Yes
Bluetooth
Yes
Bluetooth version
5.2
Brand
Samsung
Brand specific technologies
Game Bar 2.0,Smart Calibration
Built-in camera
No
Built-in microphone
No
Built-in speaker(s)
Yes
Built-in USB hub
Yes
Cables included
AC/HDMI/USB Type-C
Camera included
Yes
Category
Computer Monitors
Colour gamut standard
sRGB
Contrast 3000
1
Contrast ratio (typical)
3000:1
Data Sheet (Link)
https://eprel.ec.europa.eu/api/product/2244064/fiches?language=EN
DC-in jack
Yes
Depth (with stand)
200.1
Depth (without stand)
24.5
Digital signal format system
Not supported
Display brightness (min)
300
Display brightness (typical)
400
Display diagonal
32
Display diagonal (metric)
80
Display number of colours
1 billion colours
Display resolution
3840 x 2160
Display technology
LCD
EAN
8806097146452
Energy consumption (HDR) per 1000 hours
72
Energy consumption (SDR) per 1000 hours
31
Energy efficiency class
F
Energy efficiency class (HDR)
G
Energy efficiency class (SDR)
F
Energy efficiency scale
A to G
EPREL Registration Number
2244064
EPREL Version Number
1
Ethernet LAN
No
European Product Registry for Energy Labelling (EPREL) code
2244064
Far-field voice interaction
Yes
Feet colour
White
Flicker-free technology
Yes
Game features
Super Ultrawide GameView
Game mode
Yes
Gaming Hub/Game Bar included on selected markets
KR, US, CA, BR, GB, FR, DE, IT, ES, MX, AU
HD type
4K Ultra HD
HDCP
Yes
HDCP version
2.2
HDMI
Yes
HDMI ports quantity
1
HDMI version
2.0
Headphone out
No
Height (with stand)
616.2
Height (without stand)
423.8
Height adjustment
Yes
High Dynamic Range (HDR) supported
Yes
High Dynamic Range (HDR) technology
High Dynamic Range 10 (HDR10)/High Dynamic Range 10+ (HDR10 Plus)
Image size
Y
Knox vault
Yes
LED backlight
No
Market positioning
Smart
Maximum refresh rate
60
Model
S32FM801UU
Multi View
Yes
Native aspect ratio
16:9
Number of upstream ports
1
NVIDIA G-SYNC
No
Office 365 support
Yes
On Screen Display (OSD)
No
Operating relative humidity (H-H)
10 - 80
Operating system installed
Tizen
Operating temperature (T-T)
10 - 40
Package depth
122
Package height
483
Package type
Box
Package weight
10500
Package width
909
Panel mounting interface
100 x 100
Panel type
VA
Pivot
Yes
Pivot angle
-92 - 92
Pogo gender adapter included
Yes
Power cable length
1.5
Power consumption (max)
140
Power consumption (standby)
0.5
Power consumption (typical)
31.4
Power supply type
External
Product colour
White
Product Net Weight
4
Product type
Monitor
Remote control included
Yes
Remotely operated
Yes
Resolution
3840 x 2160
Response time
4
Response time measurement type
GTG (Gray to Gray)
RMS rated power
10
Samsung Eye Saver Mode
Yes
Screen mirroring
Yes
Screen shape
Flat
Size
81.3 cm
Smart calibration
Yes
SmartThings app support
Yes
Sound mirroring
Yes
sRGB coverage (typical)
99
Stand included
Yes
Stand type
HAS stand
Tap view
Yes
Tilt adjustment
Yes
Tilt angle range
-2 - 15
Touchscreen
No
TV Plus
Yes
Unit Calculated Volume
0.0573755
Unit Calculated Weight
10.7
Universal guide
Yes
USB hub version
2.0
USB Power Delivery (USB PD)
Yes
USB Power Delivery up to
65
USB Type-A downstream ports quantity
2
USB upstream port type
USB Type-C
Vendor Homepage
www.samsung.com/hu/monitors/smart/smart-monitor-m5-32-inch-smart-tv-apps-ls32dm500euxdu/
VESA mounting
Yes
Viewable size, horizontal
697.306
Viewable size, vertical
392.234
Viewing angle, horizontal
178
Viewing angle, vertical
178
Virtual AIM point
Yes
Virtual assistant
Amazon Alexa & Samsung Bixby
Warranty period
2
Weight (with stand)
7000
Weight (without stand)
4000
Wi-Fi
Yes
Wi-Fi standards
Wi-Fi 5 (802.11ac)
Width (with stand)
713.4
Width (without stand)
713.4
Wireless Dex support
Yes
Wireless display
Yes
Works with Samsung Bixby
Yes
Workspace
Yes

PDF

Open PDF

Manual

Open Manual

Energy label

Open Energy label

Leaflet

Open Leaflet
Price history over the last 6 months
LCD Monitor | SAMSUNG | LS32FM801UUXDU | 32 | Smart/4K | Panel VA | 3840x2160 | 16:9 | 60 Hz | 4 ms | Colour White | LS32FM801UUXDU
Current
R13,336
Lowest
R8,402
Highest
R13,965
Change 24H
+R4,723   +55%
Week
+R4,781   +56%
Month
+R4,787   +56%

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