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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Laptop GIGABYTE GAMING A16 PRO DYHG5EECC4SH 16 inch Intel Core 7 240H 32GB 1TB NVIDIA GeForce RTX 5080 Windows 11 Home

Laptop GIGABYTE GAMING A16 PRO DYHG5EECC4SH 16 inch Intel Core 7 240H 32GB 1TB NVIDIA GeForce RTX 5080 Windows 11 Home
Laptop GIGABYTE GAMING A16 PRO DYHG5EECC4SH 16 inch Intel Core 7 240H 32GB 1TB NVIDIA GeForce RTX 5080 Windows 11 Home
Laptop GIGABYTE GAMING A16 PRO DYHG5EECC4SH 16 inch Intel Core 7 240H 32GB 1TB NVIDIA GeForce RTX 5080 Windows 11 Home
Laptop GIGABYTE GAMING A16 PRO DYHG5EECC4SH 16 inch Intel Core 7 240H 32GB 1TB NVIDIA GeForce RTX 5080 Windows 11 Home
Laptop GIGABYTE GAMING A16 PRO DYHG5EECC4SH 16 inch Intel Core 7 240H 32GB 1TB NVIDIA GeForce RTX 5080 Windows 11 Home
Laptop GIGABYTE GAMING A16 PRO DYHG5EECC4SH 16 inch Intel Core 7 240H 32GB 1TB NVIDIA GeForce RTX 5080 Windows 11 Home
Laptop GIGABYTE GAMING A16 PRO DYHG5EECC4SH 16 inch Intel Core 7 240H 32GB 1TB NVIDIA GeForce RTX 5080 Windows 11 Home
Laptop GIGABYTE GAMING A16 PRO DYHG5EECC4SH 16 inch Intel Core 7 240H 32GB 1TB NVIDIA GeForce RTX 5080 Windows 11 Home
Laptop GIGABYTE GAMING A16 PRO DYHG5EECC4SH 16 inch Intel Core 7 240H 32GB 1TB NVIDIA GeForce RTX 5080 Windows 11 Home
Laptop GIGABYTE GAMING A16 PRO DYHG5EECC4SH 16 inch Intel Core 7 240H 32GB 1TB NVIDIA GeForce RTX 5080 Windows 11 Home
Laptop GIGABYTE GAMING A16 PRO DYHG5EECC4SH 16 inch Intel Core 7 240H 32GB 1TB NVIDIA GeForce RTX 5080 Windows 11 Home
Laptop GIGABYTE GAMING A16 PRO DYHG5EECC4SH 16 inch Intel Core 7 240H 32GB 1TB NVIDIA GeForce RTX 5080 Windows 11 Home
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R47,653
The GIGABYTE GAMING A16 PRO DYHG5EECC4SH is a 16" gaming laptop with a 2560 x 1600 Quad HD+ IPS display and an Intel Core 7 240H processor. It includes 32 GB LPDDR5x memory, a 1 TB SSD and an NVIDIA GeForce RTX 5080 GPU, and ships with Windows 11 Home. The chassis is black and the laptop weighs appr... Read More
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Stock 3 Code 306525 Brand GIGABYTE Model GAMING A16 PRO DYHG5EECC4SH Warranty 2 Years

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Estimated delivery Thursday, October 22
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The GIGABYTE GAMING A16 PRO DYHG5EECC4SH is a 16" gaming laptop with a 2560 x 1600 Quad HD+ IPS display and an Intel Core 7 240H processor. It includes 32 GB LPDDR5x memory, a 1 TB SSD and an NVIDIA GeForce RTX 5080 GPU, and ships with Windows 11 Home. The chassis is black and the laptop weighs approximately 2.3 kg, providing a balanced combination of performance and portability for gaming and demanding applications.

Advantages

This model offers a high-resolution 16:10 Quad HD+ screen for more vertical workspace, a 10-core Intel Core 7 240H CPU and the NVIDIA GeForce RTX 5080 for strong gaming and creative performance. Fast LPDDR5x RAM at 5600 MHz and a 1 TB SSD deliver responsive system operation and ample storage. Modern connectivity includes Wi‑Fi 6E, Bluetooth 5.2 and gigabit Ethernet. A 76 Wh battery and a 240 W power adapter support extended sessions and high-performance use.

Suitable for

  • PC gaming at high settings and competitive play
  • Content creation: video editing, 3D rendering, graphic design
  • Multitasking and professional software workloads
  • Portable high-performance computing for students and professionals

Key specifications

  • Model: GIGABYTE GAMING A16 PRO DYHG5EECC4SH
  • Display: 16" (40.6 cm) Quad HD+ (2560 x 1600), IPS, 16:10
  • Processor: Intel Core 7 240H, 10 cores
  • Memory: 32 GB LPDDR5x (2 x 16 GB, 5600 MHz)
  • Storage: 1 TB SSD
  • Graphics: NVIDIA GeForce RTX 5080 16 GB (discrete)
  • Wireless: Wi‑Fi 6E (802.11ax), Bluetooth 5.2
  • LAN: Ethernet 10/100/1000 Mbit/s
  • Battery: Lithium-Polymer 76 Wh
  • Power adapter: 240 W
  • Operating system: Windows 11 Home
  • Color: Black
  • Weight: 2.3 kg

How to use

Unpack the laptop and connect the power adapter for the initial charge. Follow the Windows 11 Home setup wizard to create a user account and install system updates. Install the latest drivers from the GIGABYTE support site, especially GPU and chipset drivers, to ensure optimal performance. Use the included Wi‑Fi or Ethernet connection for online gaming and large downloads. For demanding games or creative tasks, connect the laptop to power to enable sustained high performance.

Recommendations

Keep drivers and Windows updates current, use a cooling-friendly surface during heavy use, and consider enabling GPU driver performance modes for gaming. Back up important data from the 1 TB SSD and avoid blocking ventilation openings for stable operation.
Key Highlights
  • PC gaming at high settings and competitive play
  • Content creation: video editing, 3D rendering, graphic design
  • Multitasking and professional software workloads
  • Portable high-performance computing for students and professionals
  • Model: GIGABYTE GAMING A16 PRO DYHG5EECC4SH
  • Display: 16" (40.6 cm) Quad HD+ (2560 x 1600), IPS, 16:10
  • Processor: Intel Core 7 240H, 10 cores
  • Memory: 32 GB LPDDR5x (2 x 16 GB, 5600 MHz)
  • Storage: 1 TB SSD
  • Graphics: NVIDIA GeForce RTX 5080 16 GB (discrete)
  • Wireless: Wi‑Fi 6E (802.11ax), Bluetooth 5.2
  • LAN: Ethernet 10/100/1000 Mbit/s
  • Battery: Lithium-Polymer 76 Wh
  • Power adapter: 240 W
  • Operating system: Windows 11 Home
  • Color: Black
  • Weight: 2.3 kg
Specifications
AC adapter frequency
50 - 60 Hz
AC adapter included
Yes
AC adapter input voltage
100 - 240 V
AC adapter power
240 W
Antenna type
2x2
Audio system
Dolby Atmos
Battery capacity
76 Wh
Battery technology
Lithium Polymer (LiPo)
Battery weight
275 g
Bluetooth
Yes
Bluetooth version
5.2
Built-in microphone
Yes
Colour gamut
100%
Combo headphone/mic port
Yes
Country of origin
China
Depth
262.5 mm
Discrete GPU manufacturer
NVIDIA
Discrete graphics card
Yes
Discrete graphics card memory
16 GB
Discrete graphics card model
NVIDIA GeForce RTX 5080
Discrete graphics memory type
GDDR7
Display brightness
400 cd/m²
Display diagonal
40.6 cm (16")
Display resolution
2560 x 1600 pixels
Efficient cores
4
Efficient-core base frequency
1.8 GHz
Efficient-core Max Turbo Frequency
4 GHz
Ethernet LAN
Yes
Ethernet LAN (RJ-45) ports
1
Ethernet LAN data rates
10,100,1000 Mbit/s
Form factor
Clamshell
Front camera
Yes
Front camera HD type
Full HD
Front camera resolution
1920 x 1080 pixels
HD type
Quad HD+
HDMI ports quantity
1
HDMI version
2.1
Height (front)
1.95 cm
Height (rear)
2.3 cm
Infrared (IR) camera
Yes
Internal memory
32 GB
Internal memory type
LPDDR5x-SDRAM
Keyboard backlit
Yes
Keyboard backlit colour
RGB
Keyboard backlit zone
1-zone RGB
Market positioning
Gaming
Maximum internal memory
32 GB
Maximum refresh rate
165 Hz
Maximum turbo power
115 W
Memory clock speed
5600 MHz
Memory layout (slots x size)
2 x 16 GB
Mobile network connection
No
Native aspect ratio
16:10
Number of battery cells
4
Number of built-in speakers
2
Number of SSDs installed
1
Numeric keypad
No
NVMe
Yes
On-board GPU manufacturer
Intel
On-board graphics card
Yes
On-board graphics card family
Intel Graphics
On-board graphics card model
Intel Graphics
Operating system installed
Windows 11 Home
Optical drive type
No
Package depth
419 mm
Package height
320 mm
Package width
93 mm
Panel type
IPS
Performance cores
6
Performance-core base frequency
2.5 GHz
Performance-core Max Turbo Frequency
5.2 GHz
Pointing device
Touchpad
Processor base power
45 W
Processor boost frequency
5.2 GHz
Processor cache
24 MB
Processor cache type
Smart Cache
Processor cores
10
Processor family
Intel Core 7
Processor generation
Intel Core (Series 2)
Processor manufacturer
Intel
Processor model
240H
Processor threads
16
Product colour
Black
Product type
Laptop
Repairability index
6.9
RGB colour space
sRGB
Speaker power
2 W
SSD capacity
1 TB
SSD form factor
M.2
SSD interface
PCI Express 4.0
Storage media
SSD
Top Wi-Fi standard
Wi-Fi 6E (802.11ax)
Total SSDs capacity
1 TB
Total storage capacity
1 TB
Touchscreen
No
USB 2.0 ports quantity
1
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
2
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
1
USB Power Delivery (USB PD)
Yes
USB Type-C charging port
Yes
USB Type-C DisplayPort Alternate Mode
Yes
Warranty period
2 year(s)
Weight
2.3 kg
Wi-Fi standards
Wi-Fi 6E (802.11ax)
Width
358.3 mm

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