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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
Pay the courier with no extra fees.
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Lenovo V17 G4 IRU 83A2003FGE business laptop, Intel Core i5-13420H, 17.3 inch Full HD, 16GB DDR4, 512GB SSD, Windows 11 Pro, German QWERTZ keyboard

Lenovo V17 G4 IRU 83A2003FGE business laptop, Intel Core i5-13420H, 17.3 inch Full HD, 16GB DDR4, 512GB SSD, Windows 11 Pro, German QWERTZ keyboard
Lenovo V17 G4 IRU 83A2003FGE business laptop, Intel Core i5-13420H, 17.3 inch Full HD, 16GB DDR4, 512GB SSD, Windows 11 Pro, German QWERTZ keyboard
Lenovo V17 G4 IRU 83A2003FGE business laptop, Intel Core i5-13420H, 17.3 inch Full HD, 16GB DDR4, 512GB SSD, Windows 11 Pro, German QWERTZ keyboard
Lenovo V17 G4 IRU 83A2003FGE business laptop, Intel Core i5-13420H, 17.3 inch Full HD, 16GB DDR4, 512GB SSD, Windows 11 Pro, German QWERTZ keyboard
Lenovo V17 G4 IRU 83A2003FGE business laptop, Intel Core i5-13420H, 17.3 inch Full HD, 16GB DDR4, 512GB SSD, Windows 11 Pro, German QWERTZ keyboard
Lenovo V17 G4 IRU 83A2003FGE business laptop, Intel Core i5-13420H, 17.3 inch Full HD, 16GB DDR4, 512GB SSD, Windows 11 Pro, German QWERTZ keyboard
Lenovo V17 G4 IRU 83A2003FGE business laptop, Intel Core i5-13420H, 17.3 inch Full HD, 16GB DDR4, 512GB SSD, Windows 11 Pro, German QWERTZ keyboard
Lenovo V17 G4 IRU 83A2003FGE business laptop, Intel Core i5-13420H, 17.3 inch Full HD, 16GB DDR4, 512GB SSD, Windows 11 Pro, German QWERTZ keyboard
Lenovo V17 G4 IRU 83A2003FGE business laptop, Intel Core i5-13420H, 17.3 inch Full HD, 16GB DDR4, 512GB SSD, Windows 11 Pro, German QWERTZ keyboard
Lenovo V17 G4 IRU 83A2003FGE business laptop, Intel Core i5-13420H, 17.3 inch Full HD, 16GB DDR4, 512GB SSD, Windows 11 Pro, German QWERTZ keyboard
Lenovo V17 G4 IRU 83A2003FGE business laptop, Intel Core i5-13420H, 17.3 inch Full HD, 16GB DDR4, 512GB SSD, Windows 11 Pro, German QWERTZ keyboard
Lenovo V17 G4 IRU 83A2003FGE business laptop, Intel Core i5-13420H, 17.3 inch Full HD, 16GB DDR4, 512GB SSD, Windows 11 Pro, German QWERTZ keyboard
Lenovo V17 G4 IRU 83A2003FGE business laptop, Intel Core i5-13420H, 17.3 inch Full HD, 16GB DDR4, 512GB SSD, Windows 11 Pro, German QWERTZ keyboard
Lenovo V17 G4 IRU 83A2003FGE business laptop, Intel Core i5-13420H, 17.3 inch Full HD, 16GB DDR4, 512GB SSD, Windows 11 Pro, German QWERTZ keyboard
Lenovo V17 G4 IRU 83A2003FGE business laptop, Intel Core i5-13420H, 17.3 inch Full HD, 16GB DDR4, 512GB SSD, Windows 11 Pro, German QWERTZ keyboard
Lenovo V17 G4 IRU 83A2003FGE business laptop, Intel Core i5-13420H, 17.3 inch Full HD, 16GB DDR4, 512GB SSD, Windows 11 Pro, German QWERTZ keyboard
Lenovo V17 G4 IRU 83A2003FGE business laptop, Intel Core i5-13420H, 17.3 inch Full HD, 16GB DDR4, 512GB SSD, Windows 11 Pro, German QWERTZ keyboard
Lenovo V17 G4 IRU 83A2003FGE business laptop, Intel Core i5-13420H, 17.3 inch Full HD, 16GB DDR4, 512GB SSD, Windows 11 Pro, German QWERTZ keyboard
Lenovo V17 G4 IRU 83A2003FGE business laptop, Intel Core i5-13420H, 17.3 inch Full HD, 16GB DDR4, 512GB SSD, Windows 11 Pro, German QWERTZ keyboard
Lenovo V17 G4 IRU 83A2003FGE business laptop, Intel Core i5-13420H, 17.3 inch Full HD, 16GB DDR4, 512GB SSD, Windows 11 Pro, German QWERTZ keyboard
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R18,143
+R71 Reward
The Lenovo V17 G4 IRU 83A2003FGE is a 17.3-inch business laptop. It has an Intel Core i5-13420H processor (cores: 8, threads: 12, up to 4.6 GHz, cache: 12 MB), 16 GB of DDR4 memory and a 512 GB SSD. Graphics are provided by the integrated Intel UHD Graphics. Display: 17.3 inch, Full HD (1920 x 1080)... Read More
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Stock 18 Code 110856 Brand LENOVO Model 83A2003FGE Warranty 2 Years

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Estimated delivery Wednesday, October 7
You will be kept updated through our detailed tracking system
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The Lenovo V17 G4 IRU 83A2003FGE is a 17.3-inch business laptop. It has an Intel Core i5-13420H processor (cores: 8, threads: 12, up to 4.6 GHz, cache: 12 MB), 16 GB of DDR4 memory and a 512 GB SSD. Graphics are provided by the integrated Intel UHD Graphics. Display: 17.3 inch, Full HD (1920 x 1080). Windows 11 Pro is installed.

Note: this version has a German QWERTZ keyboard layout.

Specifications

  • Processor: Intel Core i5-13420H (cores: 8, threads: 12, up to 4.6 GHz, cache: 12 MB)
  • Graphics: integrated Intel UHD Graphics
  • Memory: 16 GB DDR4
  • Storage: 512 GB SSD
  • Display: 17.3 inch, Full HD (1920 x 1080)
  • Operating system: Windows 11 Pro
  • Keyboard layout: German (QWERTZ)
Key Highlights
  • Office productivity and administrative tasks
  • Working with large documents and spreadsheets
  • Multitasking with multiple applications and browser tabs
  • Video playback and web-based conferencing
  • Remote work and business use where Windows 11 Pro is required
  • Display: 17.3" diagonal, 1920 x 1080 (Full HD)
  • Processor: Intel Core i5-13420H
  • Memory: 16 GB DDR4-SDRAM
  • Storage: 512 GB SSD
  • Operating system: Windows 11 Pro
  • Weight: 2.02 kg
  • Colour: Grey
  • Wireless: Wi‑Fi 6 support
Specifications
AC adapter frequency
50/60 Hz
AC adapter input voltage
100 - 240 V
AC adapter power
65 W
Antenna type
2x2
Anti-glare screen
Yes
Audio chip
Realtek ALC3287
Battery capacity
45 Wh
Battery technology
Lithium Polymer (LiPo)
Bluetooth
Yes
Bluetooth version
5.2
Built-in microphone
Yes
Card reader integrated
Yes
Colour gamut
72%
Colour name
Iron Grey
Combo headphone/mic port
Yes
Compatible memory cards
SD
Contrast ratio (typical)
800:1
Depth
274 mm
Discrete graphics card
No
Discrete graphics card model
Not available
Display brightness
300 cd/m²
Display diagonal
43.9 cm (17.3")
Display resolution
1920 x 1080 pixels
Efficient cores
4
Efficient-core Max Turbo Frequency
3.4 GHz
Fingerprint reader
Yes
Form factor
Clamshell
Front camera
Yes
Front camera HD type
HD
Front camera resolution
1280 x 720 pixels
HD type
Full HD
HDMI ports quantity
1
HDMI version
1.4b
Height
19.9 mm
Housing material
Acrylonitrile butadiene styrene (ABS), Polycarbonate (PC)
Internal memory
16 GB
Internal memory type
DDR4-SDRAM
Keyboard backlit
No
Keyboard language
German
LED backlight
Yes
Maximum internal memory
16 GB
Maximum shipping altitude
3048 m
Maximum turbo power
95 W
Memory channels
Dual-channel
Memory clock speed
3200 MHz
Memory form factor
On-board + SO-DIMM
Memory layout (slots x size)
1 x 8 GB
Memory slots
1x SO-DIMM
Mobile network connection
No
Motherboard chipset
Intel SoC
Native aspect ratio
16:9
Number of built-in speakers
2
Number of microphones
2
Number of SSDs installed
1
Numeric keypad
Yes
NVMe
Yes
On-board GPU manufacturer
Intel
On-board graphics card
Yes
On-board graphics card family
Intel UHD Graphics
On-board graphics card model
Intel UHD Graphics
Operating relative humidity (H-H)
8 - 95%
Operating system architecture
64-bit
Operating system installed
Windows 11 Pro
Operating temperature (T-T)
5 - 35 °C
Optical drive type
No
Panel type
IPS
Performance cores
4
Performance-core Max Turbo Frequency
4.6 GHz
Pointing device
Touchpad
Privacy camera
Yes
Privacy type
Privacy shutter
Processor base power
45 W
Processor boost frequency
4.6 GHz
Processor cache
12 MB
Processor cache type
Smart Cache
Processor cores
8
Processor family
Intel Core i5
Processor generation
13th gen Intel Core i5
Processor manufacturer
Intel
Processor model
i5-13420H
Processor threads
12
Product colour
Grey
Product type
Laptop
RGB colour space
NTSC
Smart card reader
No
Speaker power
1.5 W
SSD capacity
512 GB
SSD form factor
M.2
SSD interface
PCI Express 4.0
Storage media
SSD
Storage relative humidity (H-H)
5 - 95%
Storage temperature (T-T)
5 - 43 °C
Top Wi-Fi standard
Wi-Fi 6 (802.11ax)
Total SSDs capacity
512 GB
Total storage capacity
512 GB
Touchscreen
No
Trial software
Office
Trusted Platform Module (TPM)
Yes
Trusted Platform Module (TPM) version
2.0
USB 2.0 ports quantity
1
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
1
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
1
Wi-Fi standards
Wi-Fi 6 (802.11ax)
Width
399 mm
WWAN
Not installed

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Price history over the last 6 months
Lenovo V17 G4 IRU 83A2003FGE business laptop, Intel Core i5-13420H, 17.3 inch Full HD, 16GB DDR4, 512GB SSD, Windows 11 Pro, German QWERTZ keyboard
Current
R18,143
Lowest
R15,092
Highest
R18,258
Change 24H
+R449   +3%
Week
+R651   +4%
Month
+R2,236   +14%

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