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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
Pay the courier with no extra fees.
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Laptop Lenovo ThinkPad E14 Gen 5 (Intel) i7-1355U, 14 inch WUXGA Touch, 16 GB, 512 GB SSD, Windows 11 Pro, Graphite

Laptop Lenovo ThinkPad E14 Gen 5 (Intel) i7-1355U, 14 inch WUXGA Touch, 16 GB, 512 GB SSD, Windows 11 Pro, Graphite
Laptop Lenovo ThinkPad E14 Gen 5 (Intel) i7-1355U, 14 inch WUXGA Touch, 16 GB, 512 GB SSD, Windows 11 Pro, Graphite
Laptop Lenovo ThinkPad E14 Gen 5 (Intel) i7-1355U, 14 inch WUXGA Touch, 16 GB, 512 GB SSD, Windows 11 Pro, Graphite
Laptop Lenovo ThinkPad E14 Gen 5 (Intel) i7-1355U, 14 inch WUXGA Touch, 16 GB, 512 GB SSD, Windows 11 Pro, Graphite
Laptop Lenovo ThinkPad E14 Gen 5 (Intel) i7-1355U, 14 inch WUXGA Touch, 16 GB, 512 GB SSD, Windows 11 Pro, Graphite
Laptop Lenovo ThinkPad E14 Gen 5 (Intel) i7-1355U, 14 inch WUXGA Touch, 16 GB, 512 GB SSD, Windows 11 Pro, Graphite
Laptop Lenovo ThinkPad E14 Gen 5 (Intel) i7-1355U, 14 inch WUXGA Touch, 16 GB, 512 GB SSD, Windows 11 Pro, Graphite
Laptop Lenovo ThinkPad E14 Gen 5 (Intel) i7-1355U, 14 inch WUXGA Touch, 16 GB, 512 GB SSD, Windows 11 Pro, Graphite
Laptop Lenovo ThinkPad E14 Gen 5 (Intel) i7-1355U, 14 inch WUXGA Touch, 16 GB, 512 GB SSD, Windows 11 Pro, Graphite
Laptop Lenovo ThinkPad E14 Gen 5 (Intel) i7-1355U, 14 inch WUXGA Touch, 16 GB, 512 GB SSD, Windows 11 Pro, Graphite
Laptop Lenovo ThinkPad E14 Gen 5 (Intel) i7-1355U, 14 inch WUXGA Touch, 16 GB, 512 GB SSD, Windows 11 Pro, Graphite
Laptop Lenovo ThinkPad E14 Gen 5 (Intel) i7-1355U, 14 inch WUXGA Touch, 16 GB, 512 GB SSD, Windows 11 Pro, Graphite
Laptop Lenovo ThinkPad E14 Gen 5 (Intel) i7-1355U, 14 inch WUXGA Touch, 16 GB, 512 GB SSD, Windows 11 Pro, Graphite
Laptop Lenovo ThinkPad E14 Gen 5 (Intel) i7-1355U, 14 inch WUXGA Touch, 16 GB, 512 GB SSD, Windows 11 Pro, Graphite
Laptop Lenovo ThinkPad E14 Gen 5 (Intel) i7-1355U, 14 inch WUXGA Touch, 16 GB, 512 GB SSD, Windows 11 Pro, Graphite
Laptop Lenovo ThinkPad E14 Gen 5 (Intel) i7-1355U, 14 inch WUXGA Touch, 16 GB, 512 GB SSD, Windows 11 Pro, Graphite
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R20,769
+R82 Reward
The Lenovo ThinkPad E14 Gen 5 (Intel) is a 14" clamshell laptop with a 1920×1200 WUXGA touchscreen, driven by an Intel Core i7-1355U processor and Intel Iris Xe graphics. It is configured with 16 GB DDR4 memory and a 512 GB SSD and runs Windows 11 Pro. Finished in graphite with a compact 14" chassis... Read More
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Stock 8 Code 1716887 Brand LENOVO Model 21JK0053US Warranty 2 Years

Shipping & Returns

Estimated delivery Friday, October 2
You will be kept updated through our detailed tracking system
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The Lenovo ThinkPad E14 Gen 5 (Intel) is a 14" clamshell laptop with a 1920×1200 WUXGA touchscreen, driven by an Intel Core i7-1355U processor and Intel Iris Xe graphics. It is configured with 16 GB DDR4 memory and a 512 GB SSD and runs Windows 11 Pro. Finished in graphite with a compact 14" chassis and weighing about 1.53 kg, the laptop is built for business productivity, everyday office tasks and mobile multitasking.

Advantages

This ThinkPad model offers a balance of performance and portability through a 10-core Intel i7-1355U CPU and responsive Intel Iris Xe integrated graphics, suitable for data processing, multitasking and light content work. The 1920×1200 WUXGA touchscreen provides a 16:10 aspect ratio for increased vertical workspace, while 16 GB of RAM and a 512 GB SSD enable fast application loading and responsive system performance. Security and collaboration features such as an IR-capable webcam with privacy shutter, fingerprint reader integrated into the power button and hardware encryption support help protect data and streamline sign-in.

Suitable for

  • Office productivity and document editing
  • Remote meetings and video conferencing
  • Web research, email and multitasking
  • Business applications and light data analysis
  • On-the-go mobile work and travel

Key specifications

  • Display: 14" WUXGA (1920 x 1200) IPS touchscreen, 16:10 aspect ratio
  • Processor: Intel Core i7-1355U, 10 cores
  • Memory: 16 GB DDR4 (3200 MHz)
  • Storage: 512 GB solid-state drive (SSD)
  • Graphics: Intel Iris Xe integrated graphics
  • Operating system: Windows 11 Pro (64-bit)
  • Connectivity: Wi‑Fi 6, Bluetooth 5.x, Ethernet-capable networking
  • Battery: Lithium-polymer battery (typical capacity 47 Wh) with 65 W charging support
  • Weight and finish: approximately 1.53 kg, graphite/black color

How to use

Power on the laptop using the integrated power button, which also supports fingerprint sign-in where available, and complete initial Windows 11 Pro setup by following on-screen prompts. Use the touchscreen or the large trackpad for navigation and the improved keyboard for typing. Connect to Wi‑Fi 6 networks for faster wireless speeds and plug peripherals into the USB-C, USB-A or Thunderbolt ports as needed. Keep the system up to date by applying Windows updates and Lenovo driver updates delivered through Lenovo Vantage or Windows Update.

Recommendations

For business users, enable BitLocker and dTPM encryption for added data protection, keep the webcam privacy shutter closed when not in use, and use the built-in fingerprint or IR sign-in to avoid password exposure. Maintain regular backups of important files to cloud storage or external drives and install updates promptly to ensure security and stable performance.
Key Highlights
  • Intel Core i7-1355U, 10C (2P + 8E)/12T, P-core 1.7/5.0GHz, E-core 1.2/3.7GHz, 12MB
  • 14" WUXGA (1920x1200) IPS 300nits 45% NTSC Touch
  • 8GB DDR4-3200 + 8GB SO-DIMM DDR4-3200
  • 512GB SSD M.2 2242 PCIe 4.0x4 NVMe Opal 2.0
  • Intel Iris Xe Graphics
  • Windows 11 Pro
  • Laptop Clamshell Graphite, Black
  • Intel® Core™ i7 i7-1355U Processor cores: 10
  • Touchscreen 35.6 cm (14") WUXGA 1920 x 1200 pixels IPS LED backlight 16:10
  • 16 GB DDR4-SDRAM 3200 MHz 1 x 8 GB
  • 512 GB SSD
  • Intel Iris Xe Graphics
  • Wi-Fi 6 (802.11ax) Ethernet LAN 1000,100 Mbit/s Bluetooth 5.1
  • Lithium Polymer (LiPo) 47 Wh 65 W
  • Windows 11 Pro 64-bit
Specifications
AC adapter frequency
50 - 60 Hz
AC adapter included
Yes
AC adapter input voltage
100 - 240 V
AC adapter power
65 W
Antenna type
2x2
Anti-glare screen
Yes
Audio chip
Synaptic CX11880
Audio system
Dolby Atmos
Battery capacity
47 Wh
Battery technology
Lithium Polymer (LiPo)
Bluetooth
Yes
Bluetooth version
5.1
Built-in microphone
Yes
Cable lock slot
Yes
Cable lock slot type
Kensington
Card reader integrated
No
Certification
MIL-STD-810H FSC certified package
Colour gamut
45%
Colour name
Graphite black
Combo headphone/mic port
Yes
Compliance certificates
RoHS
Contrast ratio (typical)
800:1
Depth
219.3 mm
Discrete graphics card
No
Discrete graphics card model
Not available
Display back cover material
Aluminium
Display brightness
300 cd/m²
Display diagonal
35.6 cm (14")
Display resolution
1920 x 1200 pixels
Efficient cores
8
Efficient-core Max Turbo Frequency
3.7 GHz
Ethernet LAN
Yes
Ethernet LAN (RJ-45) ports
1
Ethernet LAN data rates
1000,100 Mbit/s
Fast charging
Yes
Fingerprint reader
Yes
Form factor
Clamshell
Front camera
Yes
Front camera HD type
Full HD
Front camera resolution
1920 x 1080 pixels
HD type
WUXGA
HDMI ports quantity
1
HDMI version
2.1
Height
18 mm
Housing material
Aluminium
Infrared (IR) camera
Yes
Intel® Thunderbolt 4
Yes
Internal memory
16 GB
Internal memory type
DDR4-SDRAM
Keyboard backlit
Yes
Keyboard language
US English
Keyboard layout
QWERTY
LED backlight
Yes
Maximum internal memory
40 GB
Maximum refresh rate
60 Hz
Maximum shipping altitude
3048 m
Memory channels
Dual-channel
Memory clock speed
3200 MHz
Memory form factor
On-board + SO-DIMM
Memory layout (slots x size)
1 x 8 GB
Memory slots
1x SO-DIMM
Mobile network connection
No
Motherboard chipset
Intel SoC
Native aspect ratio
16:10
Near Field Communication (NFC)
No
Number of built-in speakers
2
Number of microphones
2
Number of SSDs installed
1
Numeric keypad
No
NVMe
Yes
On-board GPU manufacturer
Intel
On-board graphics card
Yes
On-board graphics card model
Intel Iris Xe Graphics
Operating relative humidity (H-H)
8 - 95%
Operating system architecture
64-bit
Operating system installed
Windows 11 Pro
Operating system language
English
Operating temperature (T-T)
5 - 35 °C
Optical drive type
No
Panel type
IPS
Password protection
Yes
Password protection type
BIOS, Power on, Supervisor, SSD
Performance cores
2
Performance-core Max Turbo Frequency
5 GHz
Pointing device
ThinkPad UltraNav
Privacy camera
Yes
Privacy type
Privacy shutter
Processor boost frequency
5 GHz
Processor cache
12 MB
Processor cache type
Smart Cache
Processor cores
10
Processor family
Intel® Core™ i7
Processor generation
13th gen Intel® Core™ i7
Processor manufacturer
Intel
Processor model
i7-1355U
Processor threads
12
Product colour
Graphite, Black
Product type
Laptop
RGB colour space
NTSC
Smart card reader
No
Speaker power
2 W
Spill-resistant keyboard
Yes
SSD capacity
512 GB
SSD form factor
M.2
SSD interface
PCI Express 4.0
Storage media
SSD
Storage relative humidity (H-H)
5 - 95%
Storage temperature (T-T)
5 - 43 °C
Sustainability certificates
TCO, ENERGY STAR, EPEAT Gold, ErP
Thunderbolt 4 ports quantity
1
Top Wi-Fi standard
Wi-Fi 6 (802.11ax)
Total SSDs capacity
512 GB
Total storage capacity
512 GB
Touchscreen
Yes
Trusted Platform Module (TPM)
Yes
Trusted Platform Module (TPM) version
2.0
USB 2.0 ports quantity
1
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
1
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
0
USB 3.2 Gen 2 (3.1 Gen 2) Type-A ports quantity
0
USB 3.2 Gen 2 (3.1 Gen 2) Type-C ports quantity
1
USB Power Delivery (USB PD)
Yes
USB Sleep-and-Charge
Yes
USB Sleep-and-Charge ports
1
USB Type-C charging port
Yes
USB Type-C DisplayPort Alternate Mode
Yes
Weight
1.53 kg
Wi-Fi standards
Wi-Fi 6 (802.11ax)
Width
313 mm
WLAN controller manufacturer
Intel
WLAN controller model
Intel Wi-Fi 6 AX201
WWAN
Not installed

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Price history over the last 6 months
Laptop Lenovo ThinkPad E14 Gen 5 (Intel) i7-1355U, 14 inch WUXGA Touch, 16 GB, 512 GB SSD, Windows 11 Pro, Graphite
Current
R20,769
Lowest
R17,595
Highest
R21,930
Change 24H
+R325   +2%
Week
+R41   +0%
Month
-R546   -3%

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