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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
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Laptop Lenovo ThinkPad X9-15 Gen 1 Copilot+ PC — Intel Core Ultra 5 228V, 15.3 inch (38.9 cm) 2.8K, 32 GB LPDDR5x, 512 GB SSD, Windows 11 Pro, Grey

Laptop Lenovo ThinkPad X9-15 Gen 1 Copilot+ PC — Intel Core Ultra 5 228V, 15.3 inch (38.9 cm) 2.8K, 32 GB LPDDR5x, 512 GB SSD, Windows 11 Pro, Grey
Laptop Lenovo ThinkPad X9-15 Gen 1 Copilot+ PC — Intel Core Ultra 5 228V, 15.3 inch (38.9 cm) 2.8K, 32 GB LPDDR5x, 512 GB SSD, Windows 11 Pro, Grey
Laptop Lenovo ThinkPad X9-15 Gen 1 Copilot+ PC — Intel Core Ultra 5 228V, 15.3 inch (38.9 cm) 2.8K, 32 GB LPDDR5x, 512 GB SSD, Windows 11 Pro, Grey
Laptop Lenovo ThinkPad X9-15 Gen 1 Copilot+ PC — Intel Core Ultra 5 228V, 15.3 inch (38.9 cm) 2.8K, 32 GB LPDDR5x, 512 GB SSD, Windows 11 Pro, Grey
Laptop Lenovo ThinkPad X9-15 Gen 1 Copilot+ PC — Intel Core Ultra 5 228V, 15.3 inch (38.9 cm) 2.8K, 32 GB LPDDR5x, 512 GB SSD, Windows 11 Pro, Grey
Laptop Lenovo ThinkPad X9-15 Gen 1 Copilot+ PC — Intel Core Ultra 5 228V, 15.3 inch (38.9 cm) 2.8K, 32 GB LPDDR5x, 512 GB SSD, Windows 11 Pro, Grey
Laptop Lenovo ThinkPad X9-15 Gen 1 Copilot+ PC — Intel Core Ultra 5 228V, 15.3 inch (38.9 cm) 2.8K, 32 GB LPDDR5x, 512 GB SSD, Windows 11 Pro, Grey
Laptop Lenovo ThinkPad X9-15 Gen 1 Copilot+ PC — Intel Core Ultra 5 228V, 15.3 inch (38.9 cm) 2.8K, 32 GB LPDDR5x, 512 GB SSD, Windows 11 Pro, Grey
Laptop Lenovo ThinkPad X9-15 Gen 1 Copilot+ PC — Intel Core Ultra 5 228V, 15.3 inch (38.9 cm) 2.8K, 32 GB LPDDR5x, 512 GB SSD, Windows 11 Pro, Grey
Laptop Lenovo ThinkPad X9-15 Gen 1 Copilot+ PC — Intel Core Ultra 5 228V, 15.3 inch (38.9 cm) 2.8K, 32 GB LPDDR5x, 512 GB SSD, Windows 11 Pro, Grey
Laptop Lenovo ThinkPad X9-15 Gen 1 Copilot+ PC — Intel Core Ultra 5 228V, 15.3 inch (38.9 cm) 2.8K, 32 GB LPDDR5x, 512 GB SSD, Windows 11 Pro, Grey
Laptop Lenovo ThinkPad X9-15 Gen 1 Copilot+ PC — Intel Core Ultra 5 228V, 15.3 inch (38.9 cm) 2.8K, 32 GB LPDDR5x, 512 GB SSD, Windows 11 Pro, Grey
Laptop Lenovo ThinkPad X9-15 Gen 1 Copilot+ PC — Intel Core Ultra 5 228V, 15.3 inch (38.9 cm) 2.8K, 32 GB LPDDR5x, 512 GB SSD, Windows 11 Pro, Grey
Laptop Lenovo ThinkPad X9-15 Gen 1 Copilot+ PC — Intel Core Ultra 5 228V, 15.3 inch (38.9 cm) 2.8K, 32 GB LPDDR5x, 512 GB SSD, Windows 11 Pro, Grey
Laptop Lenovo ThinkPad X9-15 Gen 1 Copilot+ PC — Intel Core Ultra 5 228V, 15.3 inch (38.9 cm) 2.8K, 32 GB LPDDR5x, 512 GB SSD, Windows 11 Pro, Grey
Laptop Lenovo ThinkPad X9-15 Gen 1 Copilot+ PC — Intel Core Ultra 5 228V, 15.3 inch (38.9 cm) 2.8K, 32 GB LPDDR5x, 512 GB SSD, Windows 11 Pro, Grey
36 mo.
Laptop Lenovo ThinkPad X9-15 Gen 1 Copilot+ PC — Intel Core Ultra 5 228V, 15.3 inch (38.9 cm) 2.8K, 32 GB LPDDR5x, 512 GB SSD, Windows 11 Pro, Grey
Laptop Lenovo ThinkPad X9-15 Gen 1 Copilot+ PC — Intel Core Ultra 5 228V, 15.3 inch (38.9 cm) 2.8K, 32 GB LPDDR5x, 512 GB SSD, Windows 11 Pro, Grey
Laptop Lenovo ThinkPad X9-15 Gen 1 Copilot+ PC — Intel Core Ultra 5 228V, 15.3 inch (38.9 cm) 2.8K, 32 GB LPDDR5x, 512 GB SSD, Windows 11 Pro, Grey
Laptop Lenovo ThinkPad X9-15 Gen 1 Copilot+ PC — Intel Core Ultra 5 228V, 15.3 inch (38.9 cm) 2.8K, 32 GB LPDDR5x, 512 GB SSD, Windows 11 Pro, Grey
Laptop Lenovo ThinkPad X9-15 Gen 1 Copilot+ PC — Intel Core Ultra 5 228V, 15.3 inch (38.9 cm) 2.8K, 32 GB LPDDR5x, 512 GB SSD, Windows 11 Pro, Grey
Laptop Lenovo ThinkPad X9-15 Gen 1 Copilot+ PC — Intel Core Ultra 5 228V, 15.3 inch (38.9 cm) 2.8K, 32 GB LPDDR5x, 512 GB SSD, Windows 11 Pro, Grey
Laptop Lenovo ThinkPad X9-15 Gen 1 Copilot+ PC — Intel Core Ultra 5 228V, 15.3 inch (38.9 cm) 2.8K, 32 GB LPDDR5x, 512 GB SSD, Windows 11 Pro, Grey
Laptop Lenovo ThinkPad X9-15 Gen 1 Copilot+ PC — Intel Core Ultra 5 228V, 15.3 inch (38.9 cm) 2.8K, 32 GB LPDDR5x, 512 GB SSD, Windows 11 Pro, Grey
Laptop Lenovo ThinkPad X9-15 Gen 1 Copilot+ PC — Intel Core Ultra 5 228V, 15.3 inch (38.9 cm) 2.8K, 32 GB LPDDR5x, 512 GB SSD, Windows 11 Pro, Grey
Laptop Lenovo ThinkPad X9-15 Gen 1 Copilot+ PC — Intel Core Ultra 5 228V, 15.3 inch (38.9 cm) 2.8K, 32 GB LPDDR5x, 512 GB SSD, Windows 11 Pro, Grey
Laptop Lenovo ThinkPad X9-15 Gen 1 Copilot+ PC — Intel Core Ultra 5 228V, 15.3 inch (38.9 cm) 2.8K, 32 GB LPDDR5x, 512 GB SSD, Windows 11 Pro, Grey
Laptop Lenovo ThinkPad X9-15 Gen 1 Copilot+ PC — Intel Core Ultra 5 228V, 15.3 inch (38.9 cm) 2.8K, 32 GB LPDDR5x, 512 GB SSD, Windows 11 Pro, Grey
Laptop Lenovo ThinkPad X9-15 Gen 1 Copilot+ PC — Intel Core Ultra 5 228V, 15.3 inch (38.9 cm) 2.8K, 32 GB LPDDR5x, 512 GB SSD, Windows 11 Pro, Grey
Laptop Lenovo ThinkPad X9-15 Gen 1 Copilot+ PC — Intel Core Ultra 5 228V, 15.3 inch (38.9 cm) 2.8K, 32 GB LPDDR5x, 512 GB SSD, Windows 11 Pro, Grey
Laptop Lenovo ThinkPad X9-15 Gen 1 Copilot+ PC — Intel Core Ultra 5 228V, 15.3 inch (38.9 cm) 2.8K, 32 GB LPDDR5x, 512 GB SSD, Windows 11 Pro, Grey
Laptop Lenovo ThinkPad X9-15 Gen 1 Copilot+ PC — Intel Core Ultra 5 228V, 15.3 inch (38.9 cm) 2.8K, 32 GB LPDDR5x, 512 GB SSD, Windows 11 Pro, Grey
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R34,845
+R139 Reward
STUNNING SOPHISTICATION, POWERFUL PERFORMANCEA Class of Its OwnCrafted with precision, the all-new 15.3ʺ ThinkPad X9 Aura Edition laptop boasts a revolutionary design that blends aesthetics and functionality. An ultrathin aluminum frame exudes a premium sophistication, yet it also delivers the durab... Read More
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Stock 10 Code 1575681 Brand LENOVO Model 21Q6001VMH Warranty 3 Years

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Estimated delivery Friday, October 2
You will be kept updated through our detailed tracking system
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STUNNING SOPHISTICATION, POWERFUL PERFORMANCE
A Class of Its Own

Crafted with precision, the all-new 15.3ʺ ThinkPad X9 Aura Edition laptop boasts a revolutionary design that blends aesthetics and functionality. An ultrathin aluminum frame exudes a premium sophistication, yet it also delivers the durability you expect from ThinkPad. As a Copilot+ PC with Intel® processors providing a combined total of up to 100+ TOPs, AI performance keeps you productive all day.

TWO DEVICES, ONE VISION
Just Tap to Connect

Smart Share connects your smartphone to your laptop instantly via an AI virtual sensor. Just tap your Android™ or iOS device to your laptop — then drag and drop. Edit photos and share easily. Plus access and send text messages from your PC.

TECH SUPPORT 24/7
No IT? No Problem!

With Smart Care, you’ll enjoy convenient access to Lenovo’s online support tools and chatbot for real-time problem solving. Or upgrade to the enhanced Premier Support Plus service to unlock access to dedicated support connecting you via remote camera sharing, with one-click access to voice or chat with live elite Lenovo engineers 24/7 through your PC or smartphone.

THE ESSENTIAL DIGITAL ASSISTANT
Boost Productivity With a Copilot+ PC

Copilot+ integrates advanced AI capabilities to improve task management through real-time suggestions, automation of routine processes, and personalized insights. It learns your preferences to enhance efficiencies, seamlessly supporting everything from creating documents to drafting communications. With Copilot+ you’re sure to stay ahead in fast-paced work environments.

PORTS APLENTY
A Laptop With the Right Connections

The ThinkPad X9 15 Aura Edition laptop boasts a comprehensive suite of I/O ports, designed to meet the needs of business professionals on the go. Whether you’re transferring files, connecting to peripherals, or plugging in old-school headphones, enjoy seamless connections and superfast transfers with dual Thunderbolt™ 4, HDMI ports, and more.

CREDIBILITY & COLLABORATION
Sustainability

Our goal is to provide smarter technology that builds a brighter, more sustainable future for our customers, communities, and the planet. That's why we pursue industry-leading labels and certifications that demonstrate our commitment to sustainability in product design. Together, we can build a smarter future for all.

Lenovo ThinkPad X9-15 Gen 1 Aura Edition Copilot+ PC. Product type: Laptop, Form factor: Clamshell. Processor family: Intel Core Ultra 5, Processor model: 228V. Display diagonal: 38.9 cm (15.3"), HD type: 2.8K, Display resolution: 2880 x 1800 pixels. Internal memory: 32 GB, Internal memory type: LPDDR5x-SDRAM. Total storage capacity: 512 GB, Storage media: SSD. On-board graphics card model: Intel Arc Graphics 130V. Operating system installed: Windows 11 Pro. Product colour: Grey. Weight: 1.4 kg

How to use

Set up the ThinkPad X9 by following the on-screen Windows 11 Pro setup prompts, sign in with your Microsoft account if desired, and install required business or creative applications. Use the Copilot+ features from the system toolbar to enable AI suggestions, automate routine tasks, and access real-time assistance. Connect smartphones via Smart Share by tapping an Android or iOS device to the laptop and drag-and-drop files or send messages from the PC. For peripheral connections, use the dual Thunderbolt 4 ports and HDMI as needed for external displays and accessories.

Recommendations

For best results, keep Windows and drivers updated, use genuine Lenovo power adapters, and enable Copilot+ and Smart Share settings to take full advantage of AI features. When traveling, use the provided power settings to extend battery life and connect to secure Wi‑Fi 7 networks where available.

Key Highlights
  • Business professionals and remote workers who need reliable performance and connectivity
  • Content creators requiring a high-resolution OLED display and capable graphics
  • Users who need AI-assisted productivity features for document creation and communication
  • Traveling users who require a lightweight, durable laptop with long battery capacity
  • Operating system: Windows 11 Pro
  • Processor: Intel Core Ultra 5 228V (8 cores)
  • Display: 38.9 cm (15.3") 2.8K OLED, 2880 x 1800, 16:10
  • Memory: 32 GB LPDDR5x-SDRAM (8533 MHz)
  • Storage: 512 GB SSD
  • Graphics: Intel Arc Graphics 130V
  • Wireless: Wi‑Fi 7 (802.11be), Bluetooth 5.4
  • Battery: Lithium Polymer 80 Wh, 65 W adapter
  • Weight: 1.4 kg
  • Color: Grey
Specifications
AC adapter frequency
50 - 60 Hz
AC adapter included
Yes
AC adapter input voltage
100 - 240 V
AC adapter power
65 W
AI software frameworks supported by NPU
DirectML, OpenVINO, Windows ML, ONNX RT, WebNN
Antenna type
2x2
Anti-reflective coating
Yes
Audio chip
Cirrus Logic CS42L43
Audio system
Dolby Atmos
Battery capacity
80 Wh
Battery technology
Lithium Polymer (LiPo)
Bluetooth
Yes
Bluetooth version
5.4
Built-in microphone
Yes
Bundled software
Lenovo AI Now + Intel Connectivity Performance Suite
Card reader integrated
No
Certification
ENERGY STAR 8.0 EPEAT Gold Registered ErP Lot 6/26 RoHS compliant TCO Certified 10.0 Intel Evo Platform Eyesafe Certified 2.0 TÜV Rheinland Eye Comfort Certification (5-star) MIL-STD-810H military test passed
Colour gamut
100%
Combo headphone/mic port
Yes
Compliance certificates
RoHS
Contrast ratio (typical)
100000:1
Copilot key
Yes
Copilot+ PC
Yes
Depth
228.5 mm
Discrete graphics card
No
Discrete graphics card model
Not available
Display brightness
500 cd/m²
Display diagonal
38.9 cm (15.3")
Display resolution
2880 x 1800 pixels
Ethernet LAN
No
Fingerprint reader
Yes
Form factor
Clamshell
Front camera
Yes
Front camera HD type
Ultra HD
Front camera resolution (numeric)
8 MP
GPU performance up to
53 TOPs
HD type
2.8K
HDMI ports quantity
1
HDMI version
2.1
Height
12.9 mm
High Dynamic Range (HDR) supported
Yes
High Dynamic Range (HDR) technology
Dolby Vision, DisplayHDR True Black 600
Housing material
Aluminium
Infrared (IR) camera
Yes
Intel® Thunderbolt 4
Yes
Internal memory
32 GB
Internal memory type
LPDDR5x-SDRAM
Keyboard backlit
Yes
Keyboard language
English
LED backlight
Yes
Low Power Efficient-core Base Frequency
2100 MHz
Low Power Efficient-core Max Turbo Frequency
3.5 GHz
Low Power Efficient-cores
4
Maximum internal memory
32 GB
Maximum refresh rate
120 Hz
Maximum shipping altitude
3048 m
Maximum turbo power
37 W
Memory channels
Dual-channel
Memory clock speed
8533 MHz
Memory form factor
On-board
Microsoft Copilot
Yes
Mobile network connection
No
Motherboard chipset
Intel SoC
Native aspect ratio
16:10
Near Field Communication (NFC)
No
Neural processor unit (NPU)
Intel AI Boost
NPU performance up to
40 TOPs
Number of built-in speakers
4
Number of microphones
2
Number of SSDs installed
1
Numeric keypad
No
NVMe
Yes
On-board GPU manufacturer
Intel
On-board graphics card
Yes
On-board graphics card family
Intel Arc Graphics
On-board graphics card model
Intel Arc Graphics 130V
Operating relative humidity (H-H)
8 - 95%
Operating system installed
Windows 11 Pro
Operating system language
German, Dutch, English, French, Italian
Operating temperature (T-T)
5 - 35 °C
Optical drive type
No
Panel type
OLED
Password protection
Yes
Password protection type
BIOS, Power on, SSD, Supervisor
Performance cores
4
Performance-core base frequency
2.1 GHz
Performance-core Max Turbo Frequency
4.5 GHz
Pointing device
Touchpad
Privacy camera
Yes
Privacy type
Privacy shutter
Processor base power
17 W
Processor boost frequency
4.5 GHz
Processor cache
8 MB
Processor cache type
Smart Cache
Processor cores
8
Processor family
Intel Core Ultra 5
Processor generation
Intel Core Ultra (Series 2)
Processor manufacturer
Intel
Processor model
228V
Processor threads
8
Product colour
Grey
Product type
Laptop
RGB colour space
DCI-P3
Smart card reader
No
Sparsity support
Yes
Speaker power
2 W
Spill-resistant keyboard
Yes
SSD capacity
512 GB
SSD form factor
M.2
SSD interface
PCI Express 4.0
Storage media
SSD
Storage relative humidity (H-H)
5 - 95%
Storage temperature (T-T)
5 - 43 °C
Sustainability certificates
ENERGY STAR, EPEAT Gold, ErP, TCO
Thunderbolt 4 ports quantity
2
Top Wi-Fi standard
Wi-Fi 7 (802.11be)
Total processor performance up to
97 TOPs
Total SSDs capacity
512 GB
Total storage capacity
512 GB
Touchscreen
No
Trusted Platform Module (TPM)
Yes
Trusted Platform Module (TPM) version
2.0
USB 2.0 ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
0
USB 3.2 Gen 2 (3.1 Gen 2) Type-A ports quantity
1
USB Power Delivery (USB PD)
Yes
USB Sleep-and-Charge
Yes
USB Sleep-and-Charge ports
1
USB Type-C charging port
Yes
USB Type-C DisplayPort Alternate Mode
Yes
Weight
1.4 kg
Wi-Fi standards
Wi-Fi 7 (802.11be)
Width
339.6 mm
Windows Hello
Yes
Windows Studio effects support
Yes
WLAN controller manufacturer
Intel
WLAN controller model
Intel Wi-Fi 7 BE201
WWAN
Not installed

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Price history over the last 6 months
Laptop Lenovo ThinkPad X9-15 Gen 1 Copilot+ PC — Intel Core Ultra 5 228V, 15.3 inch (38.9 cm) 2.8K, 32 GB LPDDR5x, 512 GB SSD, Windows 11 Pro, Grey
Current
R34,845
Lowest
R33,903
Highest
R36,251
Change 24H
+R554   +2%
Week
+R845   +2%
Month
+R101   +0%

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