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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
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  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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Kensington H1000 USB-C On-Ear Headset, Wired, Calls/Music, 20 - 20000 Hz, 190 g, Headset, Black

Kensington H1000 USB-C On-Ear Headset, Wired, Calls/Music, 20 - 20000 Hz, 190 g, Headset, Black
Kensington H1000 USB-C On-Ear Headset, Wired, Calls/Music, 20 - 20000 Hz, 190 g, Headset, Black
Kensington H1000 USB-C On-Ear Headset, Wired, Calls/Music, 20 - 20000 Hz, 190 g, Headset, Black
Kensington H1000 USB-C On-Ear Headset, Wired, Calls/Music, 20 - 20000 Hz, 190 g, Headset, Black
Kensington H1000 USB-C On-Ear Headset, Wired, Calls/Music, 20 - 20000 Hz, 190 g, Headset, Black
Kensington H1000 USB-C On-Ear Headset, Wired, Calls/Music, 20 - 20000 Hz, 190 g, Headset, Black
Kensington H1000 USB-C On-Ear Headset, Wired, Calls/Music, 20 - 20000 Hz, 190 g, Headset, Black
Kensington H1000 USB-C On-Ear Headset, Wired, Calls/Music, 20 - 20000 Hz, 190 g, Headset, Black
Kensington H1000 USB-C On-Ear Headset, Wired, Calls/Music, 20 - 20000 Hz, 190 g, Headset, Black
Kensington H1000 USB-C On-Ear Headset, Wired, Calls/Music, 20 - 20000 Hz, 190 g, Headset, Black
Kensington H1000 USB-C On-Ear Headset, Wired, Calls/Music, 20 - 20000 Hz, 190 g, Headset, Black
Kensington H1000 USB-C On-Ear Headset, Wired, Calls/Music, 20 - 20000 Hz, 190 g, Headset, Black
Kensington H1000 USB-C On-Ear Headset, Wired, Calls/Music, 20 - 20000 Hz, 190 g, Headset, Black
Kensington H1000 USB-C On-Ear Headset, Wired, Calls/Music, 20 - 20000 Hz, 190 g, Headset, Black
Kensington H1000 USB-C On-Ear Headset, Wired, Calls/Music, 20 - 20000 Hz, 190 g, Headset, Black
Kensington H1000 USB-C On-Ear Headset, Wired, Calls/Music, 20 - 20000 Hz, 190 g, Headset, Black
Kensington H1000 USB-C On-Ear Headset, Wired, Calls/Music, 20 - 20000 Hz, 190 g, Headset, Black
Kensington H1000 USB-C On-Ear Headset, Wired, Calls/Music, 20 - 20000 Hz, 190 g, Headset, Black
Kensington H1000 USB-C On-Ear Headset, Wired, Calls/Music, 20 - 20000 Hz, 190 g, Headset, Black
Kensington H1000 USB-C On-Ear Headset, Wired, Calls/Music, 20 - 20000 Hz, 190 g, Headset, Black
Kensington H1000 USB-C On-Ear Headset, Wired, Calls/Music, 20 - 20000 Hz, 190 g, Headset, Black
Kensington H1000 USB-C On-Ear Headset, Wired, Calls/Music, 20 - 20000 Hz, 190 g, Headset, Black
Kensington H1000 USB-C On-Ear Headset, Wired, Calls/Music, 20 - 20000 Hz, 190 g, Headset, Black
Kensington H1000 USB-C On-Ear Headset, Wired, Calls/Music, 20 - 20000 Hz, 190 g, Headset, Black
Kensington H1000 USB-C On-Ear Headset, Wired, Calls/Music, 20 - 20000 Hz, 190 g, Headset, Black
Kensington H1000 USB-C On-Ear Headset, Wired, Calls/Music, 20 - 20000 Hz, 190 g, Headset, Black
Kensington H1000 USB-C On-Ear Headset, Wired, Calls/Music, 20 - 20000 Hz, 190 g, Headset, Black
Kensington H1000 USB-C On-Ear Headset, Wired, Calls/Music, 20 - 20000 Hz, 190 g, Headset, Black
Kensington H1000 USB-C On-Ear Headset, Wired, Calls/Music, 20 - 20000 Hz, 190 g, Headset, Black
Kensington H1000 USB-C On-Ear Headset, Wired, Calls/Music, 20 - 20000 Hz, 190 g, Headset, Black
Kensington H1000 USB-C On-Ear Headset, Wired, Calls/Music, 20 - 20000 Hz, 190 g, Headset, Black
Kensington H1000 USB-C On-Ear Headset, Wired, Calls/Music, 20 - 20000 Hz, 190 g, Headset, Black
Kensington H1000 USB-C On-Ear Headset, Wired, Calls/Music, 20 - 20000 Hz, 190 g, Headset, Black
Kensington H1000 USB-C On-Ear Headset, Wired, Calls/Music, 20 - 20000 Hz, 190 g, Headset, Black
Kensington H1000 USB-C On-Ear Headset, Wired, Calls/Music, 20 - 20000 Hz, 190 g, Headset, Black
Kensington H1000 USB-C On-Ear Headset, Wired, Calls/Music, 20 - 20000 Hz, 190 g, Headset, Black
Kensington H1000 USB-C On-Ear Headset, Wired, Calls/Music, 20 - 20000 Hz, 190 g, Headset, Black
Kensington H1000 USB-C On-Ear Headset, Wired, Calls/Music, 20 - 20000 Hz, 190 g, Headset, Black
Kensington H1000 USB-C On-Ear Headset, Wired, Calls/Music, 20 - 20000 Hz, 190 g, Headset, Black
Kensington H1000 USB-C On-Ear Headset, Wired, Calls/Music, 20 - 20000 Hz, 190 g, Headset, Black
Kensington H1000 USB-C On-Ear Headset, Wired, Calls/Music, 20 - 20000 Hz, 190 g, Headset, Black
Kensington H1000 USB-C On-Ear Headset, Wired, Calls/Music, 20 - 20000 Hz, 190 g, Headset, Black
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R1,221
+R3 Reward
If you wear your headset for hours on end throughout the workday, you need a comfortable design with professional features that maximise your productivity. Kensington’s universal plug & play H1000 USB-C Headset delivers premium productivity, comfort and durability. With a noise-cancelling microphone... Read More
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Stock 4 Code 2444008 Brand KENSINGTON Model K83450WW Warranty 2 Years

Shipping & Returns

Estimated delivery Tuesday, September 29
You will be kept updated through our detailed tracking system
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If you wear your headset for hours on end throughout the workday, you need a comfortable design with professional features that maximise your productivity. Kensington’s universal plug & play H1000 USB-C Headset delivers premium productivity, comfort and durability. With a noise-cancelling microphone, LED indicators for ‘busy’ and mute, sidetone for better call engagement and in-line music controls, the H1000 is designed to enhance your audio experience. The H1000 is part of Kensington’s Professional Video Conferencing ecosystem - providing an integrated experience so you spend more time being productive.
Plug & Play

Plug & Play

Works with popular calling applications and operating systems.

All-Day Comfort

Ergonomic on-ear design, adjustable headband, comfortable earpads and rotating microphone.
All-Day Comfort
Advanced Sound Technology

Advanced Sound Technology

A directional noise-cancelling (DNC) microphone and 40mm drivers with HD voice support.

Pro Inline Controls with LED Indicators

Quick access to volume, play/pause, mute and busy buttons.
Pro Inline Controls with LED Indicators
Integrated Busy Light

Integrated Busy Light

The LED indicator turns red when activated to minimise colleague interruptions.

1.8m (6') USB-C Cable

Provides the dependability of a wired connection and the freedom to stand during extended calls.
1.8m (6') USB-C Cable
Professional Video Conferencing Ecosystem

Professional Video Conferencing Ecosystem

Create a tailored setup by combining with other Kensington video conferencing accessories.

2-Year Limited Warranty

Trusted reliability with a 2-year limited warranty.
2-Year Limited Warranty
Key Highlights
  • Works with popular calling applications (Microsoft Teams, Zoom and more) and operating systems (Windows, macOS and Chrome OS).
  • Lightweight ergonomic on-ear design with adjustable leatherette headband, comfortable earpads and a 270° rotating microphone that can be worn on the left or right-hand side.
  • A directional noise-canceling (DNC) microphone suppresses distracting sounds such as keyboard clicks and nearby voices. Sidetone confirms you are being heard. 40mm drivers deliver an advanced audio experience with HD voice support.
  • Quick access to the volume, play/pause, mute and integrated busy light buttons help you maximise productivity. LED indicators provide reassuring visual confirmation of your status so you can stay focused.
  • The LED indicator on the back of the microphone turns red when activated to minimise colleague interruptions and maximise productivity.
  • A long 1.8m (6') tangle-free nylon braided USB-C cable provides the dependability of a wired connection and the freedom to stand and stretch during extended calls.
  • Spend more time collaborating with Kensington’s unified video conferencing products and accessories - the most professional, personal and convenient way to Communicate like a Pro.
  • Connect with confidence knowing Kensington stands behind the H1000 with a 2-year limited warranty.
  • Black Calls/Music Head-band Headset
  • Wired USB connectivity
  • Supraaural 20 - 20000 Hz 32 Ω 102 dB
  • Microphone type: Boom -40 dB
Specifications
AC adapter included
No
Adjustable headband
Yes
Cable colour
Black
Cable length
1.8 m
Compliance certificates
RCM, REACH, RoHS, UKCA, VCCI, WEEE
Connectivity technology
Wired
Country of origin
China
Depth
33 mm
Driver unit
4 cm
Ear coupling
Supraaural
Folding microphone
Yes
Head-band cushion
Yes
Headphone frequency
20 - 20000 Hz
Headphone sensitivity
102 dB
Headset type
Binaural
Height
191 mm
Impedance
32 Ω
LED indicators
Yes
Mac operating systems supported
Yes
Master (outer) case gross weight
1.76 kg
Master (outer) case height
263 mm
Master (outer) case length
450 mm
Master (outer) case net weight
1.31 kg
Master (outer) case width
197 mm
Maximum input power
30 mW
Microphone frequency
300 - 5000 Hz
Microphone noise-canceling
Yes
Microphone sensitivity
-40 dB
Microphone type
Boom
Minimum order quantity
1 pc(s)
Noise canceling
Yes
Operating keys
Mute, Play/Pause, Volume +, Volume -
Operating relative humidity (H-H)
20 - 80%
Operating temperature (T-T)
-30 - 50 °C
Package depth
210 mm
Package height
85 mm
Package weight
280 g
Package width
182 mm
Plug and Play
Yes
Product colour
Black
Product type
Headset
Products per master (outer) case
5 pc(s)
Quick start guide
Yes
Recommended usage
Calls/Music
Storage temperature (T-T)
-40 - 60 °C
USB connectivity
Yes
USB connector
USB Type-C
USB Type-C charging port
No
Warranty card
Yes
Wearing style
Head-band
Weight
190 g
Width
170 mm
Windows operating systems supported
Yes

Document

Open Document

Manual

Open Manual

Leaflet

Open Leaflet
Price history over the last 6 months
Kensington H1000 USB-C On-Ear Headset, Wired, Calls/Music, 20 - 20000 Hz, 190 g, Headset, Black
Current
R1,221
Lowest
R1,086
Highest
R1,241
Change 24H
+R121   +11%
Week
+R132   +12%
Month
+R128   +12%

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