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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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iiyama TE9218UWI-B1AG Signage Display Kiosk design 2.32 m (91.5 inch) LED Wi-Fi 500 cd/m² 5K Ultra HD Black Touchscreen Built-in processor Android 16/7

iiyama TE9218UWI-B1AG Signage Display Kiosk design 2.32 m (91.5 inch) LED Wi-Fi 500 cd/m² 5K Ultra HD Black Touchscreen Built-in processor Android 16/7
iiyama TE9218UWI-B1AG Signage Display Kiosk design 2.32 m (91.5 inch) LED Wi-Fi 500 cd/m² 5K Ultra HD Black Touchscreen Built-in processor Android 16/7
iiyama TE9218UWI-B1AG Signage Display Kiosk design 2.32 m (91.5 inch) LED Wi-Fi 500 cd/m² 5K Ultra HD Black Touchscreen Built-in processor Android 16/7
iiyama TE9218UWI-B1AG Signage Display Kiosk design 2.32 m (91.5 inch) LED Wi-Fi 500 cd/m² 5K Ultra HD Black Touchscreen Built-in processor Android 16/7
iiyama TE9218UWI-B1AG Signage Display Kiosk design 2.32 m (91.5 inch) LED Wi-Fi 500 cd/m² 5K Ultra HD Black Touchscreen Built-in processor Android 16/7
iiyama TE9218UWI-B1AG Signage Display Kiosk design 2.32 m (91.5 inch) LED Wi-Fi 500 cd/m² 5K Ultra HD Black Touchscreen Built-in processor Android 16/7
iiyama TE9218UWI-B1AG Signage Display Kiosk design 2.32 m (91.5 inch) LED Wi-Fi 500 cd/m² 5K Ultra HD Black Touchscreen Built-in processor Android 16/7
iiyama TE9218UWI-B1AG Signage Display Kiosk design 2.32 m (91.5 inch) LED Wi-Fi 500 cd/m² 5K Ultra HD Black Touchscreen Built-in processor Android 16/7
iiyama TE9218UWI-B1AG Signage Display Kiosk design 2.32 m (91.5 inch) LED Wi-Fi 500 cd/m² 5K Ultra HD Black Touchscreen Built-in processor Android 16/7
iiyama TE9218UWI-B1AG Signage Display Kiosk design 2.32 m (91.5 inch) LED Wi-Fi 500 cd/m² 5K Ultra HD Black Touchscreen Built-in processor Android 16/7
iiyama TE9218UWI-B1AG Signage Display Kiosk design 2.32 m (91.5 inch) LED Wi-Fi 500 cd/m² 5K Ultra HD Black Touchscreen Built-in processor Android 16/7
iiyama TE9218UWI-B1AG Signage Display Kiosk design 2.32 m (91.5 inch) LED Wi-Fi 500 cd/m² 5K Ultra HD Black Touchscreen Built-in processor Android 16/7
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R84,759
+R232 Reward
The TE9218UWI-B1AG is a revolutionary 92" 5K UHD Interactive Touchscreen that brings a new level of collaboration and engagement to your workspace. Boasting cutting-edge technology and a host of impressive features and functionalities, this interactive display is designed to transform the way you wo... Read More
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Stock 2 Code 113838 Brand IIYAMA Model TE9218UWI-B1AG Warranty 2 Years

Shipping & Returns

Estimated delivery Tuesday, October 6
You will be kept updated through our detailed tracking system
Payment options
EFTPayFastBank CardSnapScanZapperGoogle PayApple PayMobicredMoreTymePay on Arrival
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The TE9218UWI-B1AG is a revolutionary 92" 5K UHD Interactive Touchscreen that brings a new level of collaboration and engagement to your workspace. Boasting cutting-edge technology and a host of impressive features and functionalities, this interactive display is designed to transform the way you work, communicate, and share ideas. Whether it's for boardrooms, classrooms, or collaborative meeting spaces, this 92" 21:9 Ultra-Wide interactive touchscreen is the ultimate tool to foster creativity, productivity, and seamless communication.

Microsoft Teams Front Row

Take your collaboration to the next level with your preferred integration of Microsoft Teams Front Row. This feature allows you to seamlessly host or join virtual meetings and video conferences using the interactive touchscreen as your central communication hub.

21:9 Ultra-Wide Screen

With an ultra-wide aspect ratio, this interactive touchscreen provides an expansive canvas to accommodate multiple content windows side-by-side, enhancing multitasking capabilities. The 21:9 Ultra Wide format is also the perfect optimisation for Microsoft Teams Front Row delivering an exceptional experience and meeting room equity for all attendees.

5K - 11 Mega Pixels

Experience stunning visuals with the 5K UHD resolution, offering crisp and clear images for a truly immersive viewing experience.

PURETOUCH-IR+

The state-of-the-art PureTouch-IR+ technology ensures accurate and precise touch responses, enabling effortless interaction and annotation.

iiWare 11

Empower your presentations with iiWare 11, featuring Note, Browser, Cloud Drive via an intuitive and user-friendly software that allows you to effortlessly manage, customize, and access various applications with ease.

USB-C Connection

Delivers the latest in video, audio and Touch signal, all through one port and even charges your device with 100W power delivery.

Speakers & Subwoofer

The built-in speakers and subwoofer offer high-quality sound, ensuring crystal-clear audio during presentations, video conferences, or multimedia playback.

8-Array Microphone

The integrated 8-array microphone provides exceptional audio clarity, making sure your voice is heard loud and clear during virtual meetings and conferences.
Key Highlights
  • Indoor Kiosk design Black
  • 2.32 m (91.5") 5120 x 2160 pixels LED 500 cd/m²
  • Touchscreen 60 Hz 6.5 ms
  • Ethernet LAN Wi-Fi
  • Built-in speaker(s) 60 W
Specifications
AC input frequency
50/60 Hz
AC input voltage
100 - 240 V
Active display area (W x H)
2142 x 903.6 mm
Anti-glare screen
Yes
Audio (L/R) in
1
Audio (L/R) out
4
Audio in (mini jack)
Yes
Batteries included
Yes
Bezel colour
Black
Bluetooth
Yes
Bluetooth version
5.0
Built-in microphone
Yes
Built-in processor
Yes
Built-in speaker(s)
Yes
Cables included
AC, USB, HDMI
Certification
CB, CE, TÜV-Bauart, EAC, RoHS support, ErP, WEEE, REACH (RoHS)
Compatible operating systems
All iiyama monitors are Plug & Play and compatible with Windows and Linux. For details regarding the supported OS for the touch models, please refer to the driver instruction file available in the downloads section.
Compliance certificates
CB, CE, EAC, REACH, RoHS, TÜV mark, WEEE
Computer system
No
Contrast ratio (dynamic)
5000:1
Contrast ratio (typical)
4000:1
Depth
92 mm
Display brightness
500 cd/m²
Display depth
92 mm
Display diagonal
2.32 m (91.5")
Display diagonal (metric)
232.5 cm
Display height
1000 mm
Display number of colours
1.07 billion colours
Display resolution
5120 x 2160 pixels
Display technology
LED
Display weight
67.6 kg
Display width
2203 mm
DisplayPorts in
1
DisplayPorts quantity
1
DVI port
No
Energy consumption (SDR) per 1000 hours
227 kWh
Energy efficiency class (HDR)
Not available
Energy efficiency class (SDR)
G
Energy efficiency scale
A to G
Ethernet LAN
Yes
Ethernet LAN (RJ-45) ports
2
Ethernet LAN data rates
1000 Mbit/s
Glass thickness
3 mm
HD type
5K Ultra HD
HDCP
Yes
HDCP version
2.3
HDMI input ports quantity
1
HDMI output ports quantity
1
HDMI ports quantity
5
HDMI version
2.0/2.1
Height
1000 mm
Horizontal scan range
30 - 135 kHz
Internal memory
8 GB
Internal storage capacity
64 GB
Mean time between failures (MTBF)
50000 h
Microphone in
Yes
Mounting kit
Yes
Native aspect ratio
21:9
Native refresh rate
60 Hz
Number of built-in speakers
2
Number of simultaneous touchpoints
50
Number of stylus pens
4
On Screen Display (OSD)
Yes
On Screen Display (OSD) languages
CAT, Czech, Danish, German, English, Spanish, Finnish, French, Italian, Norwegian, Dutch, Polish, Russian, Swedish
On-board graphics card model
ARM Mali-G610 MP4
Operating hours (hours/days)
16/7
Operating system installed
Android
Operating system version
13
Operating temperature (T-T)
0 - 40 °C
OPS module slot
Yes
Orientation
Horizontal
Package depth
1140 mm
Package height
225 mm
Package weight
88.5 kg
Package width
2360 mm
Panel mounting interface
800 x 600 mm
Panel type
VA
Pixel pitch
0.418 x 0.418 mm
Placement supported
Indoor
Playback media
Y
Power consumption (off)
0.3 W
Power consumption (standby)
0.4 W
Power consumption (typical)
227 W
Power supply type
Internal
Processor architecture
ARM Cortex-A76+Cortex-A55
Processor manufacturer
ARM
Product colour
Black
Product design
Kiosk design
Purpose
Universal
Quick start guide
Yes
Remote control included
Yes
Response time
6.5 ms
RMS rated power
60 W
RS-232C
Yes
Storage temperature (T-T)
-20 - 60 °C
Stylus pen
Yes
Surface hardness
7H
Sustainability certificates
ErP
Touchscreen
Yes
Touchscreen technology
PureTouch-IR
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
2
USB connector type
USB Type-A, USB Type-C
USB port
Yes
USB ports quantity
8
USB Power Delivery (USB PD)
Yes
USB Power Delivery up to
100 W
USB Type-C DisplayPort Alternate Mode
Yes
USB version
3.2 Gen 1 (3.1 Gen 1)
User controls
general settings (input, volume, backlight), audio settings (volume, bass, treble, balance, sound mode, mute), screen settings (pixel shift, eye care, auto light, ECO, ECR, auto colour temp.), display settings (brightness, contrast, hue, sharpness, display mode, colour temp.), settings (wireless & networks, personal, input & output, application, system)
VESA mounting
Yes
Viewing angle, horizontal
178°
Viewing angle, vertical
178°
Warranty period
5 year(s)
Weight
67.6 kg
Wi-Fi
Yes
Wi-Fi module included
Yes
Wi-Fi standards
Wi-Fi 6 (802.11ax), Wi-Fi 5 (802.11ac), Wi-Fi 4 (802.11n), 802.11g, 802.11a, 802.11b
Width
2203 mm

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Price history over the last 6 months
iiyama TE9218UWI-B1AG Signage Display Kiosk design 2.32 m (91.5 inch) LED Wi-Fi 500 cd/m² 5K Ultra HD Black Touchscreen Built-in processor Android 16/7
Current
R84,759
Lowest
R56,169
Highest
R93,814
Change 24H
+R27,987   +49%
Week
+R28,589   +51%
Month
+R27,458   +48%

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